• Journal of Korean Society of Archives and Records Management
• /
• v.20 no.4
• /
• pp.107-128
• /
• 2020

In recent years, many users preferred video records, and as the broadcasting video data becomes necessary, the demand for video records' use has increased. However, most broadcasters' archive agencies currently provide archive services only for internal employees, and for the general public. In this study, the web-based online information services provided to the general public in the archive sites of domestic and foreign public broadcasting companies were examined and analyzed. The evaluation criteria for the web-based records information services were identified in three service areas: online accessibility, search and online browsing, and outreach or expansion services. The overseas public broadcasters' web-based services and the public broadcasting companies' current status were examined for each area. Based on the examination, direction improvements, such as providing online search and records, developing various outreach services, and expanding user levels were proposed for the information services on broadcasting video data in public broadcasting companies for the general public.

• Journal of the Korean Society for information Management
• /
• v.32 no.3
• /
• pp.261-276
• /
• 2015

The aim of this study is supporting efficient development of library collection and improvement of library service for users by analyzing utilization patterns of library collection using circulation statistics of medical library users. With this purpose, circulation statistics were extracted from 90,420 cases of circulation records in A library for recent 3 years (from 2012 to 2014). Specifically, circulation data categorized according to status and subject, loan data of most popular books and use data of inter-library loan service were collected and analyzed. Subject groups of this study are undergraduate students, graduate students and incumbent hospital employees including faculty members, training members and nondoctor members. For the result, medical library users intensively lent materials of Technology (Applied Sciences), Literature and Social science areas. Especially, the demand of the materials of literature was higher than the demand of the other subject areas compared in the base of collection development.

• Journal of the Korean Society for information Management
• /
• v.31 no.4
• /
• pp.161-178
• /
• 2014

Recently, many information services allow users to collaborate to produce and use information. Sharing information is also important for users who have similar taste or interest. As various channels are available for users to share their experiences and knowledge, users' data have also been accumulated within the information services. This study collected movie lists made by users of IMDB service. Co-word analysis and ego-centered network analysis were adapted to discover relevant information for users who chose a specific movie. Three factors of movies including movie title, director and genre were used to present related movie information. Movie title is an effective feature to present related movies with various aspects such as theme or characters and the popularity of directors affects on identifying related directors. Genre is not useful to find related movies due to the complexity in the topic of a movie.

• The Korean Journal of Archival Studies
• /
• no.23
• /
• pp.87-139
• /
• 2010

Unlike in the past, a new paradigm has been presented which the use of records is much more important than the preservation of those in the present. It will be necessary for users to signalizes the value of records and to make themselves easily accessible to records in order that records should be more effectively used. To meet the needs of the times, it is the very 'Contents' that starts to attract public attention. National Archives in England produces and provides contents utilizing multi-media by using digital technology on various sorts of archives which England has. In addition to England, Asian Historical Records center in Japan in Japan makes Archival Contents Service reflecting users' needs and continues to update the latest contents. What is more, National Archives of Korea has recently promoted the introduction of digital archive by the change of archival paradigm in records management, and it is giving an impetus to the development of contents in the digital archive. In fact, it is crucial to keep as many contents as possible and to give service to public, but it will not be possible to get positive response from public and to offer much higher level of archival information service until the quality of contents is highly improved. Accordingly, this manuscript analyzed the feature and type of contents which National Archives of Korea provides with cases of both TNA in England and Asian Historical Records center in Japan, each of which has different characteristics. Also, it dealt with several methods of the usage of contents in those organizations. Furthermore, this study explained what kind of contents and feedback are given to users. Moreover, it divided the components of contents of three institutions as mentioned into three by information provided and evaluated the quality of contents by establishing the details of contents. In addition, there were implications for archives with regard to reference for building contents.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.30 no.4
• /
• pp.235-254
• /
• 2019

According to the development of information technology, the paradigm of the archives is shifting from preservation management of past records to use-oriented services. In this regard, this study is conducted an empirical study on the effect of internal marketing factors of university archives on the customer orientation of employees in order to improve organizational satisfaction for users of records information service. Based on the previous research, the delegation of authority, internal communication, management support, and training are established as factors of internal marketing, and the parameters for this are job satisfaction, organizational commitment, customer orientation as dependent variables, and We set up hypothesis between research variables and attempted an analysis through statistical system. In summary, each element of internal marketing showed significant results on job satisfaction and organizational commitment, and management support was most closely related to job satisfaction, organizational commitment, and customer orientation of university archive staff.

• Journal of Korean Society of Archives and Records Management
• /
• v.12 no.1
• /
• pp.59-78
• /
• 2012

This study confirmed the structural concept and preliminary statements based on concept definition of archival service quality, conducted statistical analysis, and developed the service quality scale equipped with validity and reliability. Developing the scale is unique for pubic institutions and expected to play a practical role in presenting for each archive more effective operation method to enhance service quality by diagnosing its status and identifying the differences from other archives.

• Journal of Korean Library and Information Science Society
• /
• v.45 no.2
• /
• pp.261-281
• /
• 2014

In light of the recent advancement in networking and information technology, the direct information request through website has increasingly proven to be the preferred means over visiting physical archives. Thus, the proper utilization of a communication tool capable of sufficiently capturing user feedback and requests is an absolute necessity. This paper examines the availability and utilization of alternative user participatory communication tools in government websites with particular focus on the archives in South Korea, the United States, the United Kingdom, Canada, China, and Japan. In assessing the use of alternative user participatory communication tools in these archives, we examined the availability of communication mediums other than the online forums, email, and telephone with particular focus on social media tools that may offer a degree of familiarity for the user. Our research indicates that the most frequently utilized social media tool is Facebook while the archive offering the greatest variety of alternative user participatory communication tools was the United States archive.

• Journal of the Korean Society for Library and Information Science
• /
• v.43 no.1
• /
• pp.113-133
• /
• 2009

This study suggests a scheme to activate an e-book service through the analysis on the cause of low usage of the services in academic libraries. The data analysis of e-book circulation records was performed for the purpose of preparing the scheme. Frequency analysis and descriptive statistics were used for basic data analysis. Also, t-test, ANOVA, non-parametric chi-square, and correlation analysis were used to examine whether there are any significant differences between treatment groups divided by gender and major.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.26 no.1
• /
• pp.391-428
• /
• 2015

This research aims to seek for activation methods of archive events regarded as one of the ways of recording information service, in order that the national archives which needs to change its role meets various users. In order to reach the goals I have suggested, I have compared the examples of archive events operated at the National Archives and Records Administration (NARA, the United States of America, USA) and The National Arc-hives (TNA, the United Kingdom, UK) to the case of archive events at the National Archives of Korea (NAK). As a result, I have proposed activation methods as follows based on those; subdivision of the detailed subject area, diversification of the programmes types, and connectivity reinforce of archive events.

• Journal of Korean Library and Information Science Society
• /
• v.49 no.4
• /
• pp.295-328
• /
• 2018

This study aims to analyze circulation status of children's material and participation in culture program based on the bigdata to identify the current status of children and youth services and suggest ways to improve the services. The logs to be analyzed consist of children's material information, circulation count information, circulation user information registered at the National Library of Korea, Sejong. The children's material information logs contain 77,297 data, circulation count information logs contain 4,160,484 data, circulation user information logs contain 189,060 data The current status analysis of children and youth services was conducted in various ways, including analysis of circulation status and culture program by subject, age, and residential area. Based on analysis results, improvement methods of children and youth services were proposed in terms of books, users and residences. This study analyze empirically current status of children and youth services based on bigdata logs, and it has significance for being different form proceeding researches. We expect this study to be used as an empirical basis for the establishment of operational strategies in the future.