• Journal of the Korean Society for information Management
• /
• v.25 no.2
• /
• pp.127-141
• /
• 2008

In this study, we investigated the information users' needs and information seeking behavior in the field of science and technology. We found that the science and technology researchers most frequently needed information while conducting the research & development related tasks and drafting research papers. The researchers attributed the main sources of research ideas to be the communication among colleagues and the literature review. The researchers's most preferred information sources were digital libraries, web search engines, and academic information portal. In conclusion, the science and technology researchers regarded the online use of electronic materials as the primary source of information. We hope that this investigation reported herein to be the foundation for developing user-centered information services for the science and technology discipline.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.26 no.1
• /
• pp.199-215
• /
• 2015

As a way of identifying users' image needs for improved effectiveness of image search, there have been recent research approaches to examine contextual factors in image needs with multiple perspectives. In this line of research, this study examined a total of 70 unsuccessful image searches for the purpose of investigating users' image needs. In order to achieve the purpose of this study, in particular, the characteristics of image needs, contextual factors on image needs, and image queries were investigated. The findings of this study demonstrated that information needs from the failed image searches are categorized primarily into specific and general/nameable categories. More importantly, these information needs are embedded with multiple contextual factors, primarily, task purpose and use purpose. With an analysis of detailed use purposes for image, illustration use was found most in this data set. For query analysis, the type of unique/refined image query was revealed primarily. As the results of this study were found similar to the findings of previous studies, it is possible to characterize the image needs from the failed image searches. In addition, the findings of this study are expected to be useful to the design and service of image retrieval.

• Journal of Korean Society of Transportation
• /
• v.23 no.6 s.84
• /
• pp.19-30
• /
• 2005

The objective of this research is to keep track of path travel time using methods of collecting traffic data. Users of traffic information are looking for extensive information on path travel time, which is referred to as the time taken for traveling from the origin to the destination. However, all the information available is the average path travel times, which is a simple sum of the average link travel times. The average path travel time services are not up to the expectation of traffic information consumers. To improve provide more accurate path travel time services, this research makes a number of different estimates of various path travel times on one path, assuming it will be under the same condition, and provides a range of estimates with their probabilities to the consumers, who are looking for detailed information. To estimate the distribution of the path travel times as a combination of link travel times. this research analyzes the relation between the link travel time and path travel time. Based on the result of the estimation. this research develops the algorithm that combines the distribution of link travel time and estimates the path travel time based on the link travel times. This algorithm was tested and proven to be highly reliable for estimating the path traffic time.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.27 no.1
• /
• pp.157-185
• /
• 2016

As the needs of library users change diversely along with the rapid developments and changes in society, libraries have gone beyond the traditional role of providing, gathering, organizing and preserving materials and information to provide various program services in culture, interests, and practicality that accommodate cultural and educational needs. Public libraries, in particular, are reflecting their role as the representative educational and cultural institutions of the community and following social changes to expand the role of libraries and manage various programs. This study aims to vitalize adult-targeted programs in representative Seoul libraries by understanding the current situation of the aforementioned programs through the past five years, and ran a survey on the satisfaction levels of those who are in charge of the programs and those who utilize the programs. The purpose of the study is to comprehensively analyze the improvements needed for running the programs and the demands of users in order to propose ways to activate library programs for adults.

• Journal of the Korean Society for information Management
• /
• v.20 no.2
• /
• pp.1-26
• /
• 2003

Diverse disciplines such as information science, computer science, cognitive science, and industrial design, are activity engaged in the website evaluation research efforts. Information scientists emphasize the importance of user-centered and user-friendly website design, which is also easy to use, This idea is based on the understanding that the users and the designers are different set of people. In addition, information scientists consider the practice of maximally incorporating user inputs during the website design to be very important guideline. However, this study is based on a newly emerging population of website users who are also designers. 218 study participants evaluated the websites that they designed in comparison to the websites designed by others. According to the survey data analysis, the study participants considered the content delivery, design simplicity, design consistency, and link access of the websites to be equally important from both users' and designers' perspectives. However, the content organization, rich content, and screen composition were underestimated from the designers' point of view whereas these factors were considered to be important from users' point of view.

• Journal of Korean Library and Information Science Society
• /
• v.40 no.4
• /
• pp.31-60
• /
• 2009

The purpose of this study is to evaluate propriety of remodeling and present improvement as a case study of a school library. For this, we analyzed investigation of the process of it by selecting a school library which has been completed recently and surveyed user satisfaction after remodeling. According to the survey result, is shows that the user satisfaction of information service and education activity that are library's function and role are efficiently increased by remodeling. In case of the school library, on the other hand, it shows that the users still need not only the improvement of the space structure and aesthetic environment of the exterior and interior but also the expansion of the stuff and facility.

• Journal of the Korean Society for Library and Information Science
• /
• v.36 no.2
• /
• pp.5-24
• /
• 2002

The purpose of this study is to describe the information environment of ST information users in Korea by examining their needs and satisfaction for documents. Comparison was made between the statistics of KISTI DDS and NACSIS-ILL document copy service, and data from the survey conducted for KISTI's ST information users in 2001 were analyzed. Findings include the low demand for documents delivery, low success rate in obtaining documents from domestic institutions, including KISTI, relatively high reliance on foreign DDS institutions, and difficulties in getting documents with speed, timeliness, and cost-effectiveness. It seems urgent to implement the strategic plans for more comprehensive and well-organized collection development and resource-sharing, and improvement of DDS.

• Journal of Korean Library and Information Science Society
• /
• v.41 no.4
• /
• pp.127-150
• /
• 2010

This study aims to analyze the gap between university students' cognitions and expectations on users' cognitions about dimensions of library staff service quality and the reason of gap. The results showed that the overal service didn't reach the users' minimum expectation. Among the every item of service quality, the greatest expectation service was the quick delivery of non home library materials and staff's politeness. The most great was in-depth subject services and friendly encounter. The staff service quality gave the library satisfaction; in-depth subject services, exact understanding of user needs and politeness. The great gaps were caused to the lack of willingness to answer question, the lack of communication, and the lack of user care etc.

• Electronics and Telecommunications Trends
• /
• v.10 no.2 s.36
• /
• pp.1-24
• /
• 1995

본 논문은 정보화 시대에 있어서 요구되는 정보의 내용이 다양해지고 각 전문 분야별 정보의 내용이 많아짐에 따라 이용자들에게 필요한 정보를 더욱 편리하고 간단한 방법으로 제공할 수 있도록 하기 위한 정보 통신 분야의 한글 정보 검색시스템 (ETLARS)의 설계 및 구현에 관한 내용을 서술하고자 한다. 특히 구현된 본 시스템은 현재 국내의 정보검색 분야에 있어서 아직까지는 이렇다할 시스템이 없는 시점에서 전자 통신 분야의 전문 정보를 수록한 한글 데이타베이스를 구축하여 통신 유관 기관을 포함한 전국의 불특정 다수에게 하이텔 및 인터넷 서비스를하고 있는 중이며, 이러한 전문정보외에도 이미지, 음성 등 멀티미디어 정보의 추가 및 유저 인터페이스의 향상 등 계속적인 시스템 보완을 통해서 이용자들의 요구조건을 충족시켜 줄 수 있는 시스템으로 발전해 나갈 계획이다.

• Journal of the Korean Society for information Management
• /
• v.30 no.4
• /
• pp.133-154
• /
• 2013

The purpose of this study is to analyze service quality factors that affect user satisfaction of NDSL Open Service (NOS) and to improve standards of open service for sharing information through the user satisfaction survey. User satisfaction indexes were developed to measure the all aspects of the NOS services. The quality index, satisfaction index, and performance index were identified in this survey. According to the survey findings, the levels of social quality and social satisfaction are relatively high, this shows the positive evaluation and expectation of researchers for open services. However, relatively low level is identified in area of service process quality. Therefore, NOS requires method to help easily take advantage of OpenAPI and strategy to increase service process satisfaction and service environment satisfaction.