• Title/Summary/Keyword: 이용자서비스가이드라인

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A study on designing guidelines for Linked Open Data organization of national databases (공공데이터베이스의 Linked Open Data구축을 위한 가이드라인 설계)

  • Yi, Hyun-Jung;Nam, Young-Joon
    • Proceedings of the Korean Society for Information Management Conference
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    • 2012.08a
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    • pp.63-68
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    • 2012
  • 공공데이터베이스는 공무상의 활용뿐만 아니라 민간의 창의성과 결합할 경우 새로운 비즈니스와 일자리를 창출할 수 있는 잠재력을 가지고 있다. 미국과 영국 등 해외 주요국들은 공공정보 재사용의 가치를 깨닫고 공공데이터를 Linked Data화하는 작업을 진행하고 있다. Linked Data는 웹에서 자유롭게 데이터를 개방하여 연계할 수 있도록 하는 네트워크 기술이다. 본 고에서는 국내 공공정보의 개방과 재사용을 지원하기 위한 방안으로 Linked Data 구축을 제안하고, 이를 위해 데이터, 시스템, 서비스의 3가지 측면에서 표준화 방안을 제안하였다. 데이터 표준화 측면에서는 데이터 표현 및 접근에 관한 표준을 준수하고, 표준화된 데이터모델과 데이터구조에 대한 정보와 함께 완전하게 수요자 입장에서 배포해야 한다. 특히 데이터의 상용화나 재가공에 아무런 제약이 없는 완전한 공개를 원칙으로 해야 한다. 시스템 표준화 측면에서 Linked Data 플랫폼은 트리플 스토어, 원데이터의 트리플 변환기, 그리고 추론기로 구성되어야 한다. 서비스 표준화 측면에서는 Linked Data를 이용자에게 다양한 포맷으로 제공할 수 있는 인터페이스가 제공되어야 한다. 무엇보다도 공공정보의 공개와 재사용성을 위한 국가적 차원의 거버넌스와 지원이 마련되어야 공공정보의 Linked Data 플랫폼이 온전히 이루어질 수 있을 것이다.

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A Study on the Current Issues and Improvements for Document Delivery Services based on the Information Service Networks: Focus on Copyright Issues (국내 정보서비스 협력체를 통한 원문복사서비스 현황과 개선 방안 연구: 저작권 문제를 중심으로)

  • Joung, Kyounghee;Kim, Gyuhwan
    • Journal of the Korean Society for information Management
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    • v.32 no.3
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    • pp.413-432
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    • 2015
  • This study analyzes the copyright problems of document delivery services based on interlibrary loan which are operated by KERIS and KISTI according to the agreements with KORRA. As a result of the study, we found that there are limitations of the libraries and copyright works to implement the document delivery services. Also, the electronic document delivery is the only between librarians and there is no provisions in the agreements for individual users who are not affiliated to libraries. This study suggests introduction of the ground provision for the interlibrary loan in the Copyright Act of Korea and development of authoritative guideline for details of document delivery services. Also, the study suggests that end users to request documents could be print out it but the library have to install systems to avoid copyright infringement. Finally, the study proposes the copyright fee based model for the document delivery services for individual users.

A study on the application of on-line card game Avatar (온라인 카드게임 아바타 활용에 관한 연구)

  • Lee, Mi-Young
    • Archives of design research
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    • v.18 no.2 s.60
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    • pp.133-142
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    • 2005
  • Recently, on-line users prefer image and sense that are deviated from standardization pattern. Also, they need instant and mutual exchangeable communication forms. Developing the various Avatars is required to apply it to various situations. It is due to that the Avatar is used as a card in the on-line communication to represent the user's character visually. The Avatar in the on-line game, such as poker or go-stop which are the most popular nowadays, does not have different character from general community site. Therefore, it dose not satisfy owner who needs sensitive and various character of the Avatar. In this paper, we will be analysis the card game Avatar service, character and desire of the user in existing game petal sites. Also, we'll provide service method which can satisfy the user's requirements. For this, we survey recognition and design preference of users on the card game Avatar.

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An Improvement of the Public Library Application Service -Focused on the Young-In Si Library Application Service- (시립 도서관 애플리케이션 서비스 방안 연구 -용인시 도서관 애플리케이션을 중심으로-)

  • Kim, Da-Eun;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.15 no.3
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    • pp.301-306
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    • 2017
  • With the popularization of smart-phone, a variety of application service user is a rising trend now. In contrast, studies concerning library application service that cast a long shadow over the life of students and citizens still lacking in many ways. This study evaluates user experience of Young-in Si public library application service, and investigates user requirements. I searched the real user reviews about Young-in Si library application both App store and Android market. As the final outcome, I found inconveniences and improvements of this service. The application is intuitive, but requires consistent design, strong identity and customizing main page. It will be suggested specific guidelines for the public library mobile services in other areas.

A Case Study of Health Information Service for Patient Users in Overseas Hospital Libraries (국외 병원도서관에서의 환자이용자를 위한 건강정보서비스 사례연구)

  • Rhee, Hey Young
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.30 no.3
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    • pp.195-221
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    • 2019
  • The purpose of this study is to suggest implications from the case of health information service for patients in overseas hospital libraries. A total of 89 overseas hospital libraries were selected, including general hospitals, specialized hospitals, women's hospitals, children's hospitals, and veterans' hospitals. The health information service that is provided in general and common in 89 hospital libraries was surveyed and the differentiated health information service was investigated next. As a result, first, it can be seen that the establishment of hospital libraries and the provision of health information services are common outside of Korea. Second, various human resources such as librarians, health information specialists, medical specialists, social workers, clinical librarians, health education specialists, and volunteers are utilized. Third, it provides not only print materials but also various information sources such as electronic materials, websites, pamphlets, brochures, and provides health information in various languages. Fourth, in providing health (information literacy) education and programs, services are provided through linkage with hospitals, local public libraries, and local communities. The implications for domestic hospital libraries are as follows: First, the change of awareness of the establishment of hospital libraries and the provision of health information services; second, the support of the curriculum and associations and the need for continuing education; third, it is necessary to link with related organizations for mandatory and diversification of health information services in hospital libraries.

A Case Study on the Service Programs at the Presidential Library and Museum (대통령 기록관의 서비스 프로그램 사례 연구)

  • Jo, Min-Ji
    • Journal of Korean Society of Archives and Records Management
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    • v.6 no.2
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    • pp.157-184
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    • 2006
  • Presidential records which have produced during a presidency as a national center are the evidence of the presidency and main historical records. We have the responsibility to establish fundamental systems to produce such main historical records and to manage such main historical records which could help people and history to judge the presidency based upon the evidence of their activities. The historical appraisal could be achieved not by memory but by evidence. A draft of a proposed law on the management of presidential records which includes the establishment of presidential libraries for the presidential records Mecca is being moored at the National Assembly now. The presidential library is to be considered as a multi-functional national institution which is carrying out the role as an Archives, Museums and Center for the education. In addition, it is imperative for a presidential library to provide user-oriented services to enrich the usability and the value of records, recognizing the change of administration paradigm from a supplier-oriented system to a customer-oriented system. This dissertation, in order to develop presidential library service programs focusing on customers rather than the convenience of administration, reviewed programs of the U.S. presidential libraries as a developed case and proposes guidelines and applicable samples for the development of the Korean presidential library service programs.

Priority Evaluation for Support of Cultural Technologies Using Fuzzy TOPSIS (퍼지 TOPSIS를 이용한 문화기술 육성 우선순위 평가)

  • Park, Hyun Min
    • The Journal of the Korea Contents Association
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    • v.20 no.2
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    • pp.105-113
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    • 2020
  • The development and application of cultural technologies(CT) are expected to lead to create various service scenarios and business models. Considering the wide range of application and extensibility of CT, it is necessary to design multidimensional evaluation methods for priority of the support of R&D budgets. The method should include the various evaluation criteria such as economic feasibility and user benefit of service made by a cultural technology. Our research addresses priority decision for fosterage of cultural technologies using fuzzy TOPSIS. Seven evaluation attributes are used to compare five specific technologies. Based on the results, service usefulness is the most important factor among the evaluation attributes. Also, technologies of computer graphics and UI/UX have higher priority than the others. We expect our research to help to provide guidelines for selection of promising cultural technologies which foster the culture and contents industry.

A Study on Priority of Certification Criteria for IoT Security Certification Service (IoT 보안인증서비스 인증기준 중요도 우선순위에 관한 연구)

  • Kang, Da-Yeon;Hwang, Jong-Ho
    • The Journal of the Korea Contents Association
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    • v.19 no.7
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    • pp.13-21
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    • 2019
  • Because security of Internet of Things(IoT) products and others is poor, there are many hacking incidents To prevent security threats, it is important for companies to first make products with high security levels and choose products that are safe for users. In response, the Korea Internet & Security Agency is testing the security of IoT products and linked mobile apps to impose ratings. Security certification service is a service that tests IoT products and linked mobile apps to ensure certain levels of security and issues certificates when they meet the criteria. It can induce autonomous security enhancement of IoT products, contribute to strengthening security capabilities of IoT companies in Korea and vitalizing their overseas advancement, and have the expected effect of resolving public anxiety over IoT products. In this study, the criteria for IoT security certification are presented, but the importance priority is sought to be derived for assessment items that need to be strengthened. This will help to provide guidelines that can contribute to strengthening the security capabilities of domestic Internet companies and boosting their overseas advancement.

Development of Convenience Evaluation Method of Urban Railway Station based on Universal Design - Focusing on Suseo Station - (유니버설디자인 기반 도시철도역사 편의성 평가방법 개발 - 수서역을 대상으로 -)

  • Lee, Sang Hwa;Kim, Hwang Bae;Kim, Hyun Joo
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.38 no.1
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    • pp.159-165
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    • 2018
  • In recent years, universal design concepts have been introduced that are designed to make everybody more comfortable and safe to use for products, buildings, environments, services, and so on. In the case of urban railroad history, it is important to maintain facilities that incorporate the universal design concept because it is an important facility that serves as a base of city life and there are various users. This research is the last annual task of 5 years as part of the project of "Development of Technique to Improve the Convenience of Urban Railway History User" by the National Institute of Transportation Technology Promotion Agency. The purpose of this study is to develop criteria and method of facilities convenience evaluation based on UD and to evaluate user convenience by selecting test bed station. For this purpose, the UD principle of the historic facilities of Weihai Urban Railway was established and detailed evaluation criteria were presented. As a result of evaluating the test bed history using the 5-point Likert scale of the joint research institute / railway operating agency / expert, 50.3% of convenience improvement was achieved. As a result of evaluating the applicability according to the UD principle, 48.7% Respectively. The evaluation criteria and methodology based on the UD suggested in this study is a quantitative method for evaluating UD application of urban railway facilities in the future.

A Critical Analysis of Literature for Consumer Health Information Services in Public Libraries (문헌분석을 통해서 도출한 공공도서관 소비자건강정보(CHI) 서비스 연구)

  • Noh, Young-Hee;Oh, Sang-Hee
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.22 no.1
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    • pp.47-77
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    • 2011
  • Due to the growth of people's use of the Internet as well as interests in health, people's needs of health information have rapidly increased in public libraries. Nevertheless, there are few studies in Korea about users' needs for health information and services that public libraries can offer to support these user groups. In the current study, a comprehensive literature review was conducted in order to understand the role of public libraries and librarians in serving users with health information and to identify the types of consumer health information(CHI) services available to users in public libraries. As for the CHI services that public libraries can offer for users, the current study emphasizes and discusses the directions and guidelines for improving the following six approaches: 1) CHI collection and information resource building, 2) CHI reference services, 3) CHI user education and training program development, 4) CHI services for minority/disability/cultural diversity groups of users, 5) CHI outreach program development, and 6) CHI network development with medical libraries, academic libraries, hospital, and medical institutions and associations. Although most of the discussion in the current study centers on cases and services provided in the United States or other countries, findings would be used to inform the importance of CHI services in public libraries, and to design and develop CHI services in Korea.