• Title/Summary/Keyword: 이용자서비스가이드라인

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A Study on Needs Analysis for the Reference Service Model and Guidelines at the National Level: A Focus on the National Library of Korea Case (국가적 수준의 참고정보서비스 모형 및 가이드라인 요구분석 사례 연구 - 국립중앙도서관을 중심으로 -)

  • Chae, Hyun Soo;Chun, Jung Hyun;Lee, Jee Yeon
    • Journal of the Korean Society for Library and Information Science
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    • v.56 no.1
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    • pp.221-252
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    • 2022
  • The study aims to derive major factors from the results of needs analysis to develop the reference service model and guidelines at the national level. The literature review and case study enabled investigation of the considerations to develop the reference service model and guidelines. The Needs Analysis revealed librarians' and users' needs about the reference service. The major factors and implications derived from the analysis suggest the directions of the National-level reference service model and guidelines development process. This study has significance because it presented the implications and the development process of the reference service model and guidelines for domestic libraries, and directly contributed to the development of the reference service model and guidelines for the National Library of Korea.

A Study on developing the guidelines for the Collaborative Digital Reference Service in Academic Libraries (국내 대학도서관의 협력형 디지털참고정보서비스 가이드라인 개발에 관한 연구)

  • Ko, Ah-Reum
    • Proceedings of the Korean Society for Information Management Conference
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    • 2010.08a
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    • pp.111-116
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    • 2010
  • 본 연구는 국내 대학도서관의 협력형 디지털참고정보서비스가 효율적으로 운영될 수 있도록 필요한 조건 중 가장 근본이 되는 가이드라인을 제시하는데 그 목적이 있다. 우리나라의 경우 그동안 가이드라인이 필요하고 성문화되어야 한다고 지속적으로 논의되어왔지만 아직까지 체계화되지 못한 상황이다. 이를 위해 협력형 디지털참고정보서비스를 제공할 참고사서와 이용자를 대상으로 심층면담 및 설문조사를 수행하여 국내 상황에 맞는 가이드라인 요소를 파악하고 개발하고자 한다. 본 연구가 제시한 국내 대학도서관의 협력형 디지털참고정보서비스 가이드라인은 향후 서비스 계획 및 운영에 있어 기초 자료로 활용될 수 있을 것이다.

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A Study on Development of Guidelines for Libraries Serving Older Adults: Initial Findings from Active Older Adults of Urban Libraries (고령자 대상 도서관 서비스 가이드라인 개발 연구 - 도시 지역의 활동적인 이용자를 중심으로 -)

  • Kim, So-Young;Cha, Mikyeong;Kim, Jonghee
    • Journal of the Korean Society for Library and Information Science
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    • v.53 no.1
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    • pp.133-157
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    • 2019
  • The purpose of this study was to figure out requirements and considerations of guidelines for libraries serving active older adults in Korea. The research data were collected by examining domestic laws and policies, foreign library guidelines and service practices. Two focus group interviews were also conducted with 10 librarians of Seoul metropolitan area. The research findings were the following: Specific guidelines should be set up including sections of information resources, human resources, facilities, service & programs, and promotion & marketing. The guideline should also include not only solutions for improving digital literacy of old adults but solving librarians' difficulties with serving old adults.

A Study on the Development of Digital Reference Service Guidelines for Academic Libraries (대학도서관 디지털 참고정보서비스 가이드라인 개발에 관한 연구)

  • Ko, Ah-Reum;Chung, Eun-Kyung
    • Journal of Information Management
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    • v.42 no.2
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    • pp.23-41
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    • 2011
  • Digital reference services have been a key role in academic libraries in the context of various digital environments. The guidelines for the digital reference service are one of important aspects to improve the quality of services and system design and implement better services. In this study, by case studies and a questionnaire survey for academic librarians, the guideline for the digital reference service is suggested with three phases; plan, operation and evaluation. The guideline for the digital reference services suggested in this study is expected to support digital reference services in academic library environment.

클라우드 컴퓨팅 보안 기술

  • Lim, Cheol-Su
    • Review of KIISC
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    • v.19 no.3
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    • pp.14-17
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    • 2009
  • 최근 IT 분야에서 클라우드 컴퓨팅에 대한 관심과 연구가 진행되고 있다. IT 기술의 기술적/산업적 성장은 유비쿼터스 컴퓨팅의 실현을 목표로 확장가능하고 자원의 연동을 위한 클라우드 컴퓨팅의 관심을 높이고 있다. 그러나 클라우드 컴퓨팅의 실현을 위해서는 보안적인 문제점 해결이 선결 과제이다. 클라우드 컴퓨팅을 통해 데이터가 연동되고 자원을 다양하게 활용하는 것에는 데이터 보호와 자원의 관리 정책, 기업 비밀 관리나 개인의 프라이버시 측면에서의 문제점도 존재한다. 따라서 본 고에서는 클라우드 컴퓨팅의 분류 체계와 보안적인 문제점을 분석하여 클라우드 컴퓨팅 이용자를 위한 보안 가이드라인을 제시한다. 가이드라인을 기반으로 클라우드 컴퓨팅의 산업적 확장성을 강화하고 활용성을 높임으로써 서비스의 확대 및 자원의 효율적인 활용을 강화하고자 한다.

Recommendations on the Public Library Services for Older Adults (공공도서관 노인 서비스를 위한 제언)

  • Kim, Eunji;Lee, Seongsin
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.2
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    • pp.59-76
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    • 2014
  • The purpose of this study is to recommend on the public library service for older adults through the analysis of the perceptions of older adults and librarians. To achieve the study purpose, interview method was employed. The interview questions are composed based on the ALA guidelines. According to the study results, the following ten factors were recommended by older adults: 1) various customized life long learning programs for older adults, 2) highly qualified staff for the public library life long learning programs and regular evaluation for the staff, 3) provision of various and new information resources, 4) promotion of public library services and programs, 5) public library staff's kindness and professionalism, 6) regular reeducation of the public library staff, 7) library user education, 8) customized resources, facilities, and equipments for older adults, 9) provision of the library space, and 10) customized library services for older adults. In addition, the following four factors were mentioned by librarians: 1) customized services and programs for older adults, 2) customized collection, facilities, and equipments, 3) adequate budget for public library service for older adults, 4) professionals for the public library service for older adults. The followings were recommended by both the older adults and librarians: 1) Customized library services, programs, collection, equipments, facilities for older adults, 2) Professionals for the public library service for older adults and Regular reeducation for them.

A Case Study on Measures to Revitalize Small Libraries of the Type through Operational Diagnostic (운영진단을 통한 유형별 작은도서관 사례분석 연구)

  • Cho, Mi Ah;Byeon, Hyeon Ju;Kim, Bo-Il
    • Journal of the Korean Society for Library and Information Science
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    • v.47 no.2
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    • pp.293-314
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    • 2013
  • This study intended to support the effective operation of libraries by suggesting measures to resolve the problems of small libraries that experience operational difficulties caused by lack of expertise. To achieve this, the study selected 22 small libraries among the nationwide small libraries by grades, types, and users, and then conducted interviews with their operating staffs. Based on the findings of the study, certain library facilitation measures were suggested, including the provision of incentives for librarian certificate holders, the free distribution of book management programs and their training, regular book supply policies of local governments, differential supports for operation evaluation, the establishment of user service guidelines, and cooperations with public libraries.

A Study on Statistics Quality Guidelines for Statistical Agencies (통계작성기관의 통계품질관리를 위한 가이드라인 연구)

  • 박성현;박진우
    • The Korean Journal of Applied Statistics
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    • v.17 no.3
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    • pp.557-571
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    • 2004
  • Recently, some advanced statistical agencies have great concern on the quality of statistics which is defined in the context of being' fit for use'. In this paper, we present a concept for statistics quality control, elements of statistics quality, 8 procedures for sampling survey. We also suggest quality guidelines for sampling survey statistics.

A study on contextual factors of smart kindergartens (스마트 유치원의 컨택스트 요소 연구 - 보육서비스 구축을 위한 요소를 중심으로)

  • Kim, Yong;Pan, Young-Hwan
    • 한국HCI학회:학술대회논문집
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    • 2008.02b
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    • pp.85-90
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    • 2008
  • 빠르게 성장하는 유비쿼터스 환경 속에서 보육서비스 대부분 기반 기술 개발이나 학습 시스템 기술 개발에 한정되어있다. 따라서 이제는 유아가 성장하는 시기에 필요한 다양한 탐색적 경험이 제공되어 바람직한 성장과 발달을 도와주는 유비쿼터스 환경 기반 보육서비스의 질적 수준 향상을 위한 개발 단계에서 활용할 수 잇는 이용자 중심의 보육서비스 가이드라인에 대한 연구가 필요하다. 이를 위해 유치원을 이용하거나 관련된 이용자의 행태에 영향을 주는 정황(Context)의 중요성이 강조된다. 본 연구에서는 유치원 환경 Context 요소와 보육서비스 개발을 위한 도메인을 선정하고 유치원에서 유아를 중심으로 정황 조사(Contextual Inquiry)를 통해 현장에서 일어나는 다양한 태스크들의 시나리오를 행동 절차 순으로 분류하여 행태 정보를 구조화 하고 유아를 중심으로 관련된 사람과 사물 간의 상호관계에 대한 포괄적인 정황의 흐름을 분석하여 다이어그램을 통해 모델링 하여 사용자 니즈를 도출함으로써 유아의 상호관계와 행태 중심의 유비쿼터스 환경 기반 보육서비스를 기획하고 개발하는 단계에 고려해야 할 요소를 제시하였다.

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A Study for Vulnerability Analysis and Guideline about Social Personal Broadcasting Service based on Smart-Phone Environment (focus on SNS or U-Health) (스마트폰 환경 하에서 소셜 개인방송 서비스의 취약점 분석과 가이드라인에 관한 연구 (SNS 및 U-Health를 중심으로))

  • Kang, Jang-Mook;Lee, Woo-Jin;Song, You-Jin
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.10 no.6
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    • pp.161-167
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    • 2010
  • Social individualized broadcasting increases rapidly in an environment that combines communication and broadcasting. Real-time individualized broadcasting is a service that is provided by multiple individuals to many and unspecified persons. In contrast, newly introduced individualized broadcasting service is a service that has not been experienced socially and culturally and therefore many problems are expected. The newly emerging real-time individualized broadcasting service may bring about various dysfunctions as well as desirable functions. Establishment of guideline and its implementation based in vulnerability analysis are necessary to prevent the expected dysfunctions and reinforce the desirable functions. Therefore, the purpose of this paper is to examine dysfunctions of the information-oriented society which threaten cyber-norms, cyber-morality, cyber-dangers, cyber-democracy, etc. at the level of social individualized broadcasting service and to propose appropriate guidelines. Through this paper, first, future changes of dysfunctions of the information-oriented society due to individualized broadcasting service can be forecast, and countermeasures and policy directions can be proposed. Second, Dysfunctions of ICT-based service that may emerge in individualized broadcasting service can be forecast and correct guideline can be prepared to reduce potential dangers and increase desirable functions of the service. This paper will analyze in various aspects the characteristics of a new media with the focus on individualized broadcasting service among the new ICT-integrated services, and forecast the appearance and aggravation of the dysfunctions and then draw the guideline.