• Title/Summary/Keyword: 이용요인

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Study on internet social commerce business loyalty -Focusing on Chinese consumers- (인터넷 비즈니스 소셜커머스 충성도에 관한 연구 -중국소비자들을 중심으로-)

  • Jung, In Suk
    • Journal of Digital Contents Society
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    • v.16 no.3
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    • pp.471-482
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    • 2015
  • Recently commercialized network are getting more and more popular, bringing dramatic change to the market. We can predict the future of the E-commerce. The ongoing E-commerce and SNS (Social Networking Services)related E-commerce are increasing greatly both in Korea and China. This research tries to focus on Chinese consumers using E-commerce. The study has four findings. Firstly, the E-commerce consumers consider four factors including price, convenience, products and website, which affect the sellers' integrity. Secondly, E-commerce will affect sellers' integrity. Third, there are 4 factors which affect the sellers' integrity: service, price, products and the information. Fourth, the factors which affect the integrity of sellers are the value, happiness and practical. This study want to give some hints to the E-commerce in the overseas market in China.

A Study of Factors Affecting on the Preference of the elderly's Mental Health Services Utilization in Rural Areas - Application of Andersen and Newman's Model - (Andersen과 Newman 모델에 근거한 농어촌 지역 노인의 정신건강서비스 이용의향에 관한 연구)

  • Lee, Ki-Young;Choi, Song-Sik;Park, Hyun-Suk;Lim, Hyun-Jung
    • Korean Journal of Social Welfare
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    • v.62 no.2
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    • pp.257-278
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    • 2010
  • This study examined the factors affecting the preference for the elderly's mental health services utilization in rural areas. A behavior model developed by Andersen and Newman provided an analytical framework to determine the factors affecting service utilization preferences among 335 elderly people as research subjects. The authors found that the preferences for mental health service utilization were significantly related to the level of education, living alone, presence of grandchildren, participation in social activities, and recognition about the services. Based on the findings, this study suggests that more mental health services for the elderly in rural areas be further developed and strengthened. Also, the elderly who lives alone and lives with grandchildren should have a priority in policy consideration. Multiple approaches are suggested to increase the awareness of mental health services and participation social activities for those older people.

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Study on Importance-Performance Analysis Regarding Selection Attributes of Rice-Convenience Foods (쌀을 이용한 편의식품의 선택속성에 관한 중요도-수행도 분석(IPA))

  • Park, Hyojin;Oh, Narae;Jang, Jin-A;Yoon, Hei Ryeo;Cho, Mi Sook
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.45 no.4
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    • pp.593-601
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    • 2016
  • This study was carried out to establish an effective marketing strategy based on Importance-Performance Analysis (IPA) of rice-convenience foods. IPA is one of the most efficient and simple methods to evaluate product quality. Data were collected from 652 people (320 males and 332 females) and analyzed by SPSS 19.0. Subjects consumed rice-convenience foods as a snack substitute (19.3%), breakfast (20.7%), lunch (37.4%), dinner (15.2%), and late-night meal (7.4%). The purpose for consumption of rice-convenience foods were as follows: light meal (34.8%), lack of time to prepare meal (42.2%), favorite restaurant is not nearby (2.3%), save money (3.4%), and outdoor activities (9.7%). All attributes about rice-convenience foods were categorized into intrinsic property and extrinsic property. As a result of factor analysis, health, sensibility, and diversity factors were extracted from intrinsic property. In addition, dependence and appearance factors were drawn from extrinsic property. In analyzing the differences between importance and performance, there were significant differences; 16 items in the intrinsic property (P<0.01), and 10 items in the extrinsic property (P<0.001). The IPA matrix is composed of four quadrants, and each represents different strategies; the first, 'keep up the good work', the second, 'possible overkill', the third, 'low priority for management', and the fourth, 'concentrate management'. As a result, factors of rice-convenience foods positioned in the fourth quadrant were 'safety (from food additives, etc.)' and 'price' in the intrinsic property and 'nutrition label' and 'safety of packaging material' in the extrinsic property. They need to be improved immediately. In this study, rice-convenience food factors for continuous maintenance and concentrative improvement were compared by IPA. Based upon the results of this study, it is necessary to develop methods to make efficient use of limited resources and practical marketing strategies.

Factors Affecting Health Services Satisfaction of Cancer Patients in University Hospitals (대학병원 암환자의 의료서비스 만족도에 영향을 미치는 요인)

  • Yang, Jong-Hyun;Cho, Young-Ha;Chang, Dong-Min
    • Journal of Digital Convergence
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    • v.10 no.6
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    • pp.321-329
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    • 2012
  • The purpose of this study is to analyze the factors that satisfy health services of cancer patients in university hospitals. 420 cancer patients who had visited hospitals in the capital and regional area were selected for this study. The data was collected through questionnaire survey along with a face-to-face interview from March. 21 to March. 30, 2011. This major findings of this research are as follows. First, satisfaction of cancer patients regarding health services is determined by the quality, kindness and detailed explanation of medical team. Second, health services satisfaction of cancer patients is strongly related to good convenience facilities and up-to-date medical equipments. Third, satisfaction of cancer patients regarding health services was statistically proved to have no significant relation to easy accessibility of hospital. Therefore, it is very important for university hospitals to improve quality of medical staff such as ability, kindness and detailed explanation of doctor, offer good convenience facilities and the most advanced equipments. It is expected that the outcomes of this study will contribute to the satisfaction improvement for cancer patients in university hospitals.

Exploring Factors Influencing Users' Continuance Intention in Social Networking Sites (사회네트워킹 사이트 이용자 지속의도에 영향을 미치는 요인에 관한 탐구)

  • Park, Ji-Hong
    • Journal of the Korean Society for information Management
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    • v.25 no.4
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    • pp.205-226
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    • 2008
  • The success of social networking sites (SNSs) may depend on many factors. Continuance use of SNSs is one of these. Especially, in the Web environment where users can leave one service with a single mouse click, maintaining existing members cost much time and efforts. Without continuance use of SNSs, SNS-based service would not create any value. This study focused on identifying factors influencing users' continuance intention in SNSs. Based on relevant literature review, six influencing factors were initially identified. They were reputation, relational capital, knowledge quality, compatibility, personalization, and satisfaction. Web-based questionnaire survey was conducted and a total of 325 usable responses were collected. Reliability test and two rounds of exploratory factor analyses resulted in identifying five factors. The relationship between the factors and the continuance intention was tested by using multiple regression analyses. The analyses revealed that satisfaction was the most significant factor. Knowledge quality and relational capital also had significant effects while reputation and personalization did not have significant effect on continuance intention. Instead, reputation and personalization showed significance in influencing satisfaction.

A Study on the Market Segmentation in Coffee Shop Customer's Benefit Sought (추구 편익에 따른 커피 전문점의 시장 세분화 연구)

  • Kim, Ki-Ran;Kim, Dong-Jin
    • Culinary science and hospitality research
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    • v.16 no.4
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    • pp.139-150
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    • 2010
  • The purpose of this study is to examine the market segments of Korea specialty coffee shops based on the benefit variables by customers when they visit a coffee shop. For this study, SPSS WIN 17.0 was used for the frequency analysis, factor analysis, reliability test, cluster analysis, one-way ANOVA and cross tabulation. Benefit factors were divided into atmosphere factor, value factor, marketing factor, cleanliness & comfort factor, and service factor. Three distinct segments of customers were identified: passive benefit seekers, marketing benefit seekers and emotion benefit seekers. In order to explore differences between clusters and demographic and behavior variables, cross tabulation were used. These findings could be helpful for the marketers who need to establish a marketing strategy for grasping the characteristics of market segments and generating profits.

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The Impact of Web Site Characteristics on e-Trust in Specialized Portal (전문포털의 웹사이트 특성이 e-신뢰에 미치는 영향)

  • Yoon Myeong-Sook;Kyung Jong-Soo
    • The Journal of the Korea Contents Association
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    • v.6 no.7
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    • pp.1-12
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    • 2006
  • This study examined relationship of effect between the characteristics of specialized portal and two branch dimension(cognitive and emotional e-trust) of e-trust on the specialized portal web-site. The characteristics of specialized portal web-site composed the guarantee factor, the structural factor, information factor, the entertainment factor and the flow factor by prior research. The model of e-trust strategy for specialized portal web-site is tested here using data from 122 samples. Result of factor and regression analysis show that the hypothesized relationships are significant. In examining the relationships of the factors in the study, the guarantee, structural and information fact effect on building of cognitive e-Trust. Second, the entertainment and flow factor effect on emotional e- Trust. Third, the cognitive and emotional e- Trust effect on the satisfaction of e-Service users. As these results, this study found out difference paths of e-Trust which effect on the satisfaction of e-Service by cognitive and emotional e- Trust approaches to the specialized portal web - sites.

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Search for Successful Factors in Accessing Internet Shopping Sites (인터넷 쇼핑몰의 성공요인 탐색에 관한 연구)

  • Yeon, Keyong-Hwa
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.10
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    • pp.2886-2892
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    • 2009
  • This research focuses on searching primary factors in accessing internet shopping sites. In this research we have derived primary factors such as the order factors, the product factors, and the delivery factors by factor analysis approach. We have done AHP analysis on these derived primary factors. The results of AHP analysis show that the most important factor is the product factors and the most important sub factor among the product factors is the after service factor including guaranteed returns and refunds, and product exchangeability. The next important factor is the incentive provision in which discount coupons, mileage accumulation policies are the main sub factors included.

성별에 따른 향 선호도 결정에 미치는 주관적 감성요인

  • 백은주;이윤영;김완석;이배환
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 1998.11a
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    • pp.148-153
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    • 1998
  • 향은 방향성 또는 휘발성 물질에 il해 코의 점막을 통해 흡입되어 여러 감성의 변화와 뇌파등 생체 신호의 변화를 초래하고 또한 풍부한 감성도 유발한다. 특히 기억력에 관련된 원시 감정을 유발하고 생체에서 나오는 phermone(페르몬)은 행동 양식까지 영향을 미친다. 또한 질환치료에도 적용되거나 증상의 경감, 예방효과 등을 보여주는 aromatherapy는 매우 유망한 분야이다. 본 연구에서는 이러한 페르몬 향과 aromatherapy에 사용되는 essential oil등을 이용하여 주관적 감성 평가를 실시하고 이를 통계분석하여 이들 여러 종류의 향들의 자극으로 유발되는 감성의 특징을 밝혀내고자 하였다. 둘째로 향의 선호도를 결정하는데 어떠한 감성요인이 작용하는지를 알고자 하였다. 실험에 사용된 향은 26종류이고 총 33명의 지원자가 참여하였다. 설문지는 18문항을 선별하여 4가지 유형으로 작성한 후 유형별로 데이타를 정리하여 베리막스의 요인분석, 회귀분석, 군집분석등을 이용하여 분석하였다. 베리 막스의 요인분석으로 감성 형용사를 비슷한 척도끼리 묶어 .괘한 감성을 결정하는 요인, 자극의 강도를 결정하는 요인, 이외의 다른 고풍스럽거나 현대적인 요인등 3개 요인으로 grouping하였다. 향의 선호도를 결정하는데 중요한 감성척도에서는 피검자 성별에 따라 차이가 있음을 보여주었다. 남성의 경우 황홀하다, 여성적이다인데 반해 여성인 경우 재적하다, 친숙하다라는 감성 척도가 중요하게 작용하였다. 또한 각 향별로 군집 분류하여 향의 종류를 구분할 수 있었으며 또한 각 향별 선호도를 결정하는 감성 척도도 구해 보았다. 또한 향의 분류에 따른 감성 척도의 특징을 성별로 관찰한 결과 페르몬 향인 경우 essential oil과 달리 성별의 차이가 나타났다. 결론적으로 후각을 자극하는 향물질로 유발된 감성 측정을 해 본 결과 성별에 따라 선호도를 결정하는 감성요인의 차이를 알 수 있었으며 또한 essential oil에서는 성별 차이가 없는데 반해 페르몬 향의 경우 성별의 차이를 나타내었다.

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Exploring the Factors Affecting K-entertainment Tourism by Simultaneous Logistic Equation Modeling (외래 관광객의 공연 관람 의도의 실행에 영향을 미치는 요인 탐색 -로지스틱 회귀분석을 이용하여-)

  • Lee, Min-Jae;Kim, Jin-Young
    • The Journal of the Korea Contents Association
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    • v.15 no.11
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    • pp.550-558
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    • 2015
  • This study investigates the degree of intention-behavior gap in the entertainment tourism. Using the sample of international visitors to South Korea, we identified the inclined actor (who are interested in the entertainment performance and actually went to the entertainment performance) and inclined abstainer (who are interested in the entertainment performance but did not go to the entertainment performance). The results of logistic regression analysis show that the sample was more accurately classified when attitude and knowledge on K-entertainment were included as explanatory variables. More findings and implications are provided.