• Title/Summary/Keyword: 의료 서비스의 질

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라이프케어 실현을 위한 빅데이터 활용

  • Sin, Byeong-Ju;Yu, Seong-Jun
    • Information and Communications Magazine
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    • v.32 no.11
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    • pp.8-11
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    • 2015
  • 적극적인 건강증진과 예방활동을 통해 최적의 건강상태와 높은 수준의 삶의 질을 추구하기 위한 서비스를 제공하는 라이프 케어를 실현하려는 보건 의료산업 분야에서도 타 분야와 마찬가지로 증가하는 의료비에 대한 절감 압박, 서비스의 수준에 대한 소비자의 관심 증대 등 당면한 문제 해결과 산업 경쟁력 강화 방안의 일환으로 빅데이터 활용 방안에 대한 논의가 활발히 이루어지고 있다. 이에 본고에서는 라이프케어 실현을 위한 효율적인 빅데이터 활용방안과 이를 위해 해결해야 할 과제와 전망을 제시하고자 한다.

Factors Influencing Chinese Customers' Loyalty to Korean Medical and Tourism Services (중국인의 한국 의료관광 서비스에 대한 질과 만족도가 충성도에 미치는 영향)

  • Yom, Young-Hee;Kim, Myoung Ae;Han, Jung Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.3
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    • pp.317-326
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    • 2015
  • Purpose: The purpose of this study was to identify factors related to the loyalty of Chinese customers who use Korean medical and tourism services. Methods: Participants were 158 Chinese who visited plastic surgery clinics in Korea. Data were analyzed using descriptive statistics, One-way ANOVA, $Scheff{{\acute{e}}$ test, Pearson Correlation and Hierachical Multiple Regression. Results: Medical service quality, tourism service quality and medical and service satisfaction were positively correlated with customer loyalty. Medical service quality and medical and tourism service satisfaction had significant influence on customer loyalty. The explained variance for customer loyalty was 84.9%. Conclusion: These results suggest the need to improve the tourism service and medical and tourism service satisfaction to retain loyal customers.

Through a selection factor analysis of the local healthcare institutions Building complex medical services strategy (지방의료원의 선택요인분석을 통한 복합적인 의료서비스 전략 구축)

  • Lee, Jin-Woo;Ahn, Sang-Yoon;Lee, Chong Hyung;Lee, Moo-Sik;Kim, Kwang-Hwan
    • Journal of Digital Convergence
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    • v.13 no.5
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    • pp.297-307
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    • 2015
  • This study reviews equipped with enhanced capability of medical care, quality service, accessibility, and consumer awareness to be a competitive and representative local healthcare service provider with improved administrative efficiency. The method of analysis are ANOVA and Structural Equation Modeling. The results which revealed the significant difference among demographic factors in determining the preference or degree of satisfaction at medical service to select local healthcare institutions suggest that the close review on the needs of groups of major customers of local healthcare institutions are necessary when preparing the strategy of specialized medical service of local healthcare institutions. this suggests that both images would be important factors to secure the competitive advantage of local healthcare institution and therefore the strategy maximized the enhancement of medical service with embossed image of hospital to attract customers of medical service is needed.

Medical App's CDSS Service using Mobile Cloud (모바일 클라우드를 사용한 의료용 앱의 CDSS 서비스)

  • Yoon, Yeo-Hoon;Kim, Il-Kon;Yi, Byoung-Kee
    • Proceedings of the Korean Information Science Society Conference
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    • 2011.06c
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    • pp.323-326
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    • 2011
  • 스마트기기가 많은 부분에서 쓰임에 따라 의료 부분에서 스마트기기용 앱이 사용 할 수 있게 되었다. 의료용 앱이라고 하여 이 앱을 사용함으로서 의료인은 진료에 도움이 될 수 있고, 일반인들은 자신의 건강을 관리 할 수 있게 되었다. 의료용 앱의 정의에 따라 스마트기기 부분 대하여 사용 될 수 있는 시스템이 있는데, 그것은 바로 CDSS이다. 임상 의사 결정 지원 시스템이라고 하며, 의료인들이 의료 결정을 할 때 도움을 주는 시스템이다. 이것은 HL7(Health Level 7) 표준이며, 국제 표준인 Arden Syntax로 표현 할 수 있다. 그리고 크게 3가지의 카테고리로 이루어져 있으며 각각 부분에서 의료 진료에 관한 내용을 표현한다. 또한 시스템간의 XML로 교환하여 사용 할 수 있다. 하지만 스마트기기는 그 자체의 기능과 성능으로 CDSS 서비스를 하기에는 많이 부족하다. 이 부족한 점은 모바일 클라우드를 사용한다면 의료용 앱의 완성도와 신뢰성이 더 높아 질 것이다. 의료인들이 이러한 의료용 앱을 사용함으로써 환자 진료에 많은 도움이 될 수 있을 것이다.

A Study of Awareness of Nursery School Parents about Health Care Privatization (의료민영화에 관한 어린이집 부모의 인식 연구)

  • Choi, Kyung Nam;Park, Yun;Ahn, Byung ju
    • Journal of the Korean Society of Radiology
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    • v.9 no.7
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    • pp.495-500
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    • 2015
  • Health care privatization will have a very significant impact on the quality of medical service and income redistribution and risk diversification. This study was conducted to improve the situation without too much insistence that one did not understand the essence rife about the privatization of health care. In this study, grasp the implications of the current health care debate to be privatized, and dealing with the claims accordingly. Seeks to help establish an objective perspective, looking at the pros and cons at the same time claims for medical privatization policy. The Health and diversification through the capitalist market access as part of the transition process is being overlooked as a new growth engine industries. But health care is constrained to follow the growth of universal access and how to deal with life because it is practical conduct of the person. In addition to services that are not only for the benefit of the profit or government institutions.

Suggestions on the Model of Exporting Strategy for the Overseas Dental Prosthetic Restoration Service (해외 치과기공물 서비스 수출 전략모형 제안)

  • Kim, Ki-Baek;Kim, Joo-Hwan;Kim, Jae-Hong
    • The Journal of the Korea Contents Association
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    • v.13 no.7
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    • pp.333-338
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    • 2013
  • The purpose of this study is to research how to effectively export the dental prosthetic restoration and the service to the overseas. The study showed the present status of dental prosthetic restoration service in South Korea and some suggested ways to improve the export of the dental prosthetic restoration service to the overseas. The size of the medical service market has been gradually increased because of the globalization and the development of the information-oriented tendency. The medical industry is being perceived as a highly valuable service industry that emphasizes the importance of quality. Through the efforts of the nations attempting to develop the market and create new employment, the medical field is becoming a prospective field of trade. In order to develop the medical industry, the strategies; firstly, medical institutions need to explore overseas markets and strengthen globalization; secondly, medical service should be upgraded through specialization; and finally, specialized management system has to be established and medical management system has to be innovated.

An Efficiency Analysis of OECD Countries and Korea in Health Service Industry (한국과 OECD 국가의 의료서비스산업의 기술효율성 분석)

  • Jang, Young-Jae;Yang, Dong-Hyun
    • Management & Information Systems Review
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    • v.32 no.1
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    • pp.87-109
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    • 2013
  • This study analyzed technical efficiencies of health service industry of OECD countries with DEA and SFA approaches using 10 year data from OECD Health Database. The results can be summarized as follows: First, Korea was found the best practice among 15 OECD countries based on CRS nondirectional SBM models. Second, it was found that some inefficiencies were due to environmental factors. Third, we found that environmental factors were important factors in efficiencies of health service industry by observing that there were large efficiency changes after adjusting slacks due to environmental factors. From the above, Korea led the OECD countries in health service industry and was the most competent. But this study has some limitation since the quality and cost of health care was not taken into account.

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Geospatial Analysis for Oriental Medical Services of Jinju (진주시 한의원 의료서비스 공간특성분석)

  • Kim, Mi Song;Yoo, Hwan Hee
    • Journal of Korean Society for Geospatial Information Science
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    • v.22 no.3
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    • pp.107-112
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    • 2014
  • In keeping with the increasing demand for medical services in accordance with the economic development, the use of oriental medicine is on the rise year by year. In particular, it is a tendency that the elderly over age 65 prefer the oriental medicine to the western medicine in Korea. Under the circumstance, changing into an aging society, the importance of oriental medical services has been growing. In this regard, this study evaluated the quality of medical services by conducting the density analysis and the accessibility analysis of oriental medical clinic targeting Jinju, which is one of local small and medium-sized cities. The study results reveal that oriental medical hospitals accounted for 27% of the entire medical facilities in Jinju, and there was an imbalance in the quality of the oriental medical services according to districts(called dong) because oriental medical hospitals were mainly concentrated in the central commercial areas. In particular, in terms of the analysis on the accessibility of an aging population over age 65 to the oriental medical hospitals, over 50% of the whole districts (dongs) in Jinju were blind spots in medical services, showing a very vulnerable condition. Accordingly, it is judged that systematic measures for improvement in support of the oriental medical services in local small and medium-sized cities should be provided in Korea when we consider the characteristics of Korea where an aging population is rapidly increasing.

Survey on Quality of Hospice.Palliative Care Programs in Korea (한국 호스피스.완화의료기관 실태 조사)

  • Yun, Young-Ho;Choi, Eun-Sook;Lee, In-Jeong;Rhee, Young-Sun;Lee, Jung-Suk;You, Chang-Hoon;Kim, Hyun-Sook;Paek, Yu-Jin
    • Journal of Hospice and Palliative Care
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    • v.5 no.1
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    • pp.31-42
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    • 2002
  • Purpose : The purpose of this study was to evaluate the present status of hospice palliative care programs in Korea as a basic database for standardization of hospice palliative care. Method : The data was collected from July to October, 2001. The instrument used for this study was the questionnaires which was consisted of the general characteristics of organization, recipient of service, manpower, contents of service, financial conditions and facilities. Sixty-four hospice palliative care programs answered the questionnaires, confirmed by telephone. Results : They were 40 hospital-based hospice palliative care programs and 24 nonmedical hospice palliative care programs. 11 Hospital-based hospice palliative programs have isolated unit or hospital affiliated free standing hospice. 6 Non-hospital hospice palliative programs have a free standing hospice. Major subjects of hospice palliative program were terminal cancer patients but patients with non-terminal illness were also included. Only 24 of 64 hospice palliative programs had all of the essential professionals : physicians, nurses, social workers, and clergies. Home hospice palliative care programs have a referral system in hospital based (89.7%) and nonmedical programs (73.7%). 24hr hospice are were provided in 26 hospital-based (65.0%) and 9nonmedical programs (37.5%). There were rooms for family in half of hospital-based programs. 73.9% of hospice palliative care programs have financial problems. 62.0% of Hospice palliative care programs need financial support from government. Conclusion : 64 Hospice palliative care programs provided hospice palliative services but had many problems in manpower, quality of care and facility. For improving the quality of terminal patients' life and promoting the cost effectiveness of health care resources, it is necessary to consider the standardization and institutionalization of hospice palliative care.

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회원병원 소개 - 온세상을 건강한 미소로... - 창원파티마병원 -

  • 한국가톨릭의료협회
    • Health and Mission
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    • s.17
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    • pp.24-27
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    • 2009
  • 지난 6.29일자 중앙일보에 보도에 의하면 창원파티마병원은 2005년에 이어 2008년에도 보건복지가족부 주관 전국의료기관평가서 최우수병원으로 선정되었다. 의료서비스 및 환자만족도 등 20개 부문 중 19개 부문에서 A등급을 받아 평가 대상 의료기관 중 최고의 성적을 거두었다. 창원파티마병원은 1969년 마산시 대성동에서 4개 진료과, 10개 병상의 마산파티마병원에서 출발하여 2002년 창원으로 이전, 진료를 시작한 이래 응급환자의 진료에 만전을 기하기 위해 응급의료센터를 개설하고, 보건복지가족부 지정 중증외상 및 응급뇌질환 특성화후보센터를 운영하고 있다. 말기 암 환자를 위한 호스피스 병동을 지역최초로 개설하였고, 전신 암 조기진단장비인 PET-CT 등 첨단 장비를 지속적으로 보강하여 보다 질 높은 의료서비스 제공을 위해 노력하고 있다. 또한 온생명 Care 캠페인을 통해 지구의 환경을 보전하기 위한 환경 운동을 전개하는 한편 다문화 가정 지원사업, 환자와 보호자를 위한 사랑의 음악회, 찾아가는 시민강좌 등 다양한 사회공헌 활동을 하고 있다.

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