• Title/Summary/Keyword: 유지관리 서비스 수준

Search Result 176, Processing Time 0.027 seconds

Design of QoS Manager for Efficient Resource Allocation of Wireless Environment (효율적인 무선자원 할당을 위한 QoS 관리자의 설계)

  • 한인구;고회창;왕창종
    • Proceedings of the Korean Information Science Society Conference
    • /
    • 2000.10c
    • /
    • pp.260-262
    • /
    • 2000
  • 현재의 인터넷망을 이용하여 음성, 화상 정보를 실시간으로 이용하고자 하는 다양한 응용이 시도되어 왔다. 인터넷망이 최선의 노력(best effort)만을 제공하기 때문에 발생되는 신뢰성과 지연의 문제는 이미 많은 연구가 있어왔고 현재 어느 정도의 서비스 품질을 획득하여 인터넷폰과 같은 서비스가 실제로 이용되고 있다. 그러나 무선 통신의 경우는 이에 더하여 무선 구간에서의 자원 할당의 문제가 남아 있다. 본 연구에서는 코어 망으로 인터넷 프로토콜을 사용하는 차세대 망에서, 무선 이동단말 간의 멀티미디어 서비스가 가능하도록 효율적인 주파수 할당을 지원하는 QoS 관리자를 설계하였다. 제안한 QoS(Quality of Service) 관리자는 요구 대역폭이 다른 멀티미디어 호 요청에 대해 융통성 있는 주파수 할당이 가능하도록 대국의 QoS 관리자와의 협상을 통해 제한된 범위 내에서 서비스 품질을 조절하여 보다 높은 서비스 수준을 유지할 수 있도록 한다.

  • PDF

Basic Study of the Improvement of Maintenance Process for Efficient Highway Pavement Management (효율적인 고속도로 포장유지관리를 위한 유지관리프로세스 개선방안 기초연구)

  • Park, Jong-Beom;Lee, Yong-Jun;Lee, Min-Jae
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.15 no.11
    • /
    • pp.6932-6942
    • /
    • 2014
  • The expressway is a key area of road networks for national industry, economics and social development. In addition, the number of lines are increasing continuously. Recently, road management policy have shown a paradigm shift to safe road, low-carbon and green etc. Nevertheless, the road condition has deteriorated dramatically by fatigue cracking, thermal cracking and weather impact. On the other hand, the budgets for highway maintenance have shrunk dramatically. In this study, an effective pavement management and maintenance process was developed to extend the pavement serviceability and pavement life to overcome the rack of budgets.

A Study on Action Plans for Maintaining and Improving Service Quality Levels in Public Fields (공공영역의 서비스 품질 유지 및 수준 향상을 위한 실행 방안에 관한 연구)

  • Pyun, Jebum
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.27 no.2
    • /
    • pp.101-113
    • /
    • 2022
  • The intensification and acceleration of severe competition among companies due to the advancement of the service industry have raised the quality level of services required by consumers, and these circumstances also have a significant impact on the public fields' service provision environment, which has to take into account the rapidly changing technologies along with the special situation of COVID-19. Thus, this study examines the applicability of the educational material based on the framework for public service quality management in accordance with 『ISO18091:2019』 developed by MOIS(the ministry of interior and safety), through a survey after training workers in public institutions. This study also provides some implications and guidelines that should be considered to increase the level of public service quality from the following three perspectives: i) data utilization and verification, ii) broadness of public services, and iii) the size and capability of service provider according to the results of field studies conducted with public sector employees who participated in actual improvement activities.

A Study on Automated Service Level Agreements in Mobile Cloud Service Environment (모바일 클라우드 서비스 환경에서 자동화된 서비스 수준 협약에 관한 연구)

  • Shin, Young-Rok;Park, Joon-Hak;Huh, Eui-Nam
    • Proceedings of the Korea Information Processing Society Conference
    • /
    • 2016.04a
    • /
    • pp.195-196
    • /
    • 2016
  • 최근 SLA를 자동으로 관리하고자 하는 국내 외에서 연구가 진행되고 있으나, 유지보수 측면과 과금 체계 자동화 측면에서 완성도가 낮은 편이다. 그러한 문제를 해결하기 위한 모바일 클라우드 서비스 환경에서 자동화된 서비스 수준 협약을 제공하기 위한 구조를 제안한다. 본 구조는 클라우드 서비스 브로커를 기반으로 서비스 제공자와 서비스 사용자를 연결하며, 주로 제공자 측면에서 작성되던 SLA를 사용자 측면도 고려할 수 있도록 하여, 균형을 이룰 수 있을 것으로 기대된다.

Design of P2P Server System to execute Dynamic Distribution Policy (동적 분배정책을 수행하는 P2P 서버 시스템의 설계)

  • 박정민;김홍일
    • Journal of Internet Computing and Services
    • /
    • v.3 no.6
    • /
    • pp.25-33
    • /
    • 2002
  • The efficiency of the data share service of P2P method is decided by the maintaining guard method of a sharing list, This paper suggests the data sharing system of the P2P base that it should retain a shared data list at a client, The Server at a proposed system guards inclusively client. divided into several groups and at each individual group, a client appointed the TopHost uses the method guarding a free share list of a applicating group, The TopHost designs to execute it relating with server in case of the mergence and the division of a group as well as a maintaining management of a data share list, The efficiency of the suggested system regard the maintaining guard of groups formed of a client of the appropriate level of a kernel and exams examination to measure it through a really executed data share service.

  • PDF

A Study on the Development of Service Desk for Service Level Agreement (SLA 적용을 위한 서비스데스크 구축방안)

  • Han, Youngsub;Lim, Hoesung;Lee, Myoungrak
    • Proceedings of the Korea Information Processing Society Conference
    • /
    • 2015.10a
    • /
    • pp.906-909
    • /
    • 2015
  • ITSM(IT Service Management)은 2000년대 중반 이후 기업 및 공공기관에 본격적으로 적용되기 시작하였다. ITSM의 한 부분으로 IT 조직에서는 외주업체와 SLA(Service Level Agreement)을 체결하여 정보시스템 서비스의 품질을 적정수준으로 관리토록 노력하고 있다. 그러나 SAL를 적용하는 서비스 측정항목을 선택하는데 있어 측정이 비교적 용이한 서버 운영시간, 서버 성능, 서비스 가동률 등 서버운영에 주로 초점이 맞춰져 왔다. 응용시스템에 대한 서비스 요청 적기 처리율, 변경요청 적기 처리율 등에 대해서는 고객과 외주업체의 협의요소 증가, 데이터 관리 및 정확성 부족 등으로 SLA 항목에서 제외되어 왔다. 본 논문에서는 응용시스템의 유지보수 관련 SLA 적용에 초점을 맞춰 서비스데스크 구축방안을 제시하였다.

Developments of performance-based assessment technique for existing tunnels (공용중인 터널의 성능중심 평가기법 개발)

  • An, Jai-Wook;Kim, Hong-Kyoon
    • Journal of Korean Tunnelling and Underground Space Association
    • /
    • v.18 no.6
    • /
    • pp.525-533
    • /
    • 2016
  • The purpose of current tunnel maintenance system in South Korea is safety-based maintenance system for accident prevention, So it is difficult to conduct a strategic maintenance. The development of a new maintenance system can lead to effective investment of limited financial and it's effort is still in progress. In this study, to develop a performance-based assessment method, indexes for assessment are derived taking into account the safety, durability and serviceability. The indexes for performance-based assessment were selected by a literature analysis and a delphi survey. Then the importance among indexes were calculated by the AHP analysis.

Management of Infrastructure(Road) Based On Asset Value (자산가치 기반의 교통인프라 유지관리)

  • Dong-Joo Kim;Woo-Seok Kim;Yong-Kang Lee;Hoon Yoo
    • Journal of the Korea institute for structural maintenance and inspection
    • /
    • v.28 no.3
    • /
    • pp.100-107
    • /
    • 2024
  • Currently, in Korea, due to the rapid aging and deterioration of facilities, the minimum Maintenance Level and Performance Level' of facilities are required by the 'Facility Safety Act' or 'Infrastructure Management Act'. Since infrastructure assets have a long lifespan and the pattern of deterioration over time is complex, it is very difficult to maintain infrastructure as 'minimum maintenance state' or 'minimum performance state' by the current way of management. 'Asset Management' shall be performed not only by a technical perspective, but also by an accounting perspective such as cost and asset value. However, due to lack of awareness of 'asset management' among stakeholder, only technical perspective management is being carried out in practice. In order to effectively manage infrastructure assets, complex consideration of various asset value factors such as budget and service as well as safety and durability are required. In this paper, we presented a theory to evaluate and quantify the road network value for efficient asset management of the road network. We also presented a method of simulation to apply the theory presented in this paper. Through simulation and the results derived from this study, it is possible to specify the budget for the future national asset management, and to optimize the strategy for the management of old road facilities.

A Development of Integrated Evaluation Criteria for Quality of service on Pedestrian Networks (보행자 네트워크 서비스 질 평가를 위한 통합지표 개발)

  • Kim, Tae-Ho;Park, Je-Jin;Gang, Jeong-Gyu
    • Journal of Korean Society of Transportation
    • /
    • v.27 no.1
    • /
    • pp.191-200
    • /
    • 2009
  • This study develops composite indicators that is capable of estimating QOS (Quality of Service) of pedestrians by enhancing estimation for Level of Service in present transporting spaces for pedestrians that merely concerns quantitative indicators such as pedestrian flow rate, pedestrian stoppage. This paper conducts survey questionnaire to collect data. It utilizes AHP(Analytic Hierarchy Process) and ANP(Analytic Network Process). The main results show that: first, ANP is better analytic methods than AHP due to the fact that pedestrians feel repetition when they judge level of service. Second, qualitative factors such as pedestrian behaviors, maintenance, scenary for pedestrians and environments should be considered. Importance of qualitative factors is higher in residential area than other areas. I expect that using qualitative indicators and quantitative indicators is appropriate in order to estimate pedestrians' QOS.

A Study on Survivability Management Model for Information Systems Over Internet (인터넷에서 정보시스템의 생존성 관리 모델)

  • Kim, Hwang-Rae;Park, Jin-Sub
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.7 no.6
    • /
    • pp.1185-1193
    • /
    • 2006
  • The next generation networked information system over unbounded internet is open to various network attacks and incidents, so many users suffer from damage and financial loss. In this paper we propose a survivability management model to evaluate the tradeoffs between the cost of defence mechanisms for information systems with weighted service and the resulting expected survivability after a network attack or occurrence of incidents. By varying the level of defence in the simulation, we examine how survivability changes according to the defense level. We derive a cost/survivability and weighted service/survivability curve that managers can use to decide on the appropriate level of defense for the network system of their organizations.

  • PDF