• The Journal of the Korea Contents Association
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• v.20 no.12
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• pp.287-300
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• 2020

The present study applied the IPA(Importance-Performance Analysis) to derive several practical alternatives for the improvement of Chuncheon Silver Orchestra program using IPA(importance-performance analysis). Most importantly, this work performed a comparative study using sample data collected from two groups of silver member(N=53) and program operator(N=32). A careful literature review leaded to the development of six types of evaluation sectors, including 'connection with the local community', 'budget operation', 'program operation', 'manpower operation', 'public relations strategy' as well as 'environment for program operation'. This work further devised twenty-two evaluation items. The results indicated that silver member group rated 'manpower operation' the highest in their both perceived importance and performance. Program operator group rated 'budget operation' and 'manpower operation' rated the highest in their perceived importance and performance, respectively. The results form IPA matrix analysis provides an important implication that much efforts and interests should be sustainably given from the perspective of the silver member group and the program operator group coupled with four types of IPA quadrant, accordingly.

• The Journal of the Korea Contents Association
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• v.9 no.2
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• pp.373-380
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• 2009

This study is to analyze the Impact of visitor's satisfaction on the operating staff's internal satisfaction of festival. This study purposed to provide the basic data for the marketing and strategic planning for improve of visitor's satisfaction. According to the result of this study, we analyzed that the operating staff's internal satisfaction of festival will affect the visitor's satisfaction including the understanding of local culture, venue's comfort, satisfaction of resting place, convenience of information facilities.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.2
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• pp.185-217
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• 2017

The purpose of this study was to investigate the status of the operation of small libraries in Seoul and to assess the perception of their importance and satisfaction. For this purpose, 861 small libraries in Seoul were surveyed on the overall operational satisfaction, operational improvement, and the importance of operation. As a result, it was discovered that there is a demand for increased operational support for small libraries, enhanced publicity, improved education and treatment of volunteers, improved quality of the book collection, and continuously improved space and facilities. Furthermore, the public and private libraries should be classified to reflect operational characteristics of the operating entity, rather than implementing the uniform budget support and guidance management.

• Journal of Creative Information Culture
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• v.6 no.3
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• pp.169-177
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• 2020

In this study, the satisfaction level of the class between 'Content utilization and task performance class' and 'real-time interactive class' was compared and analyzed among the types of online classes conducted in elementary schools. The researchers conducted a study to compare and analyze the satisfaction level of classes in 'Content utilization and task performance class' and 'Real-time interactive class', and the research group selected 98 elementary school students in Hwaseong. As a result of the analysis, the satisfaction level of classes for "real-time interactive classes" was high. The satisfaction level of students' characteristics was analyzed, students who were not good at performing their task and those who were not good at concentrating on their classes were more satisfied with 'content utilization and task performance classes.'

• Proceedings of the Korean Society of Computer Information Conference
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• 2023.07a
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• pp.651-652
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• 2023

코로나 팬더믹으로 인해 시작된 비대면 수업의 도입은 대학교육시스템에 변화를 가져왔다. 대학은 비대면 수업 운영에 대한 경험 및 학습자 만족도를 기반으로 비대면 수업을 대학 학사 운영에 활용하는 방안을 모색하기 시작하였다. 본 논문은 비대면과 대면이 혼합된 하이브리드 수업 운영에서 학습자들이 다양한 특성의 과목에서 만족한 수업방식과 의견을 조사·분석함으로써 비대면과 대면 수업을 혼합 활용하는 효과적 방안을 모색하는데 필요한 학습자 의견 도출에 그 목적이 있다. 조사 결과, 학습자들은 전반적으로 하이브리드 수업에 만족하고 있고, 과목 특성에 따라 비대면과 대면 수업의 장점을 혼합한 수업에 대한 학습효과를 올바르게 인식하고 있음을 알 수 있고, 수업 맞춤형 하이브리드 수업 운영을 선호하는 것으로 나타났다. 향후 대학은 학습자의 만족도를 높일 수 있는 하이브리드 수업 운영을 위한 제도 등을 마련하여 효과적인 수업 운영 및 활성화를 지원할 필요가 있다고 사료된다.

• The Journal of the Korea Contents Association
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• v.12 no.5
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• pp.346-356
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• 2012

The purpose of this study is to examine the effect of opinion leader behavior on E-learning satisfaction on the mediating role of social intelligence. For the study, opinion leader behavior were defined two groups such as information mediated behavior, influence behavior and e-learning satisfaction were defined two groups such as contents satisfaction, operation satisfaction. On the basis of theoretical linkages between the constructs, a conceptual model and hypotheses were established. Data were collected from 153 graduated students by structured questionnaires. Collected data were analyzed by PLS(Partial Least Square) statistics program and findings are as follows. Empirical results indicate that opinion leader behavior has a positive impact on opinion leader's social intelligence, social intelligence has a positive impact on E-learning satisfaction. Opinion leader's social intelligence has partially mediated effect on the relationship between opinion leader behavior and E-learning satisfaction.

• The Journal of the Korea Contents Association
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• v.20 no.7
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• pp.438-450
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• 2020

This study examined the relationship between demographic characteristics, satisfaction of operating factors in college lifelong education, satisfaction of college lifelong education, and recommendation intention for 1,782 adult learners of college lifelong education (N=1782). As a result of Hypothesis 1, gender and age were found to have a significant effect in all areas of college lifelong education satisfaction (education content, pedagogy, instructor, educational environment, system, support), while education level did not. In addition, the learning time was verified to affect only the educational content, educational environment, and satisfaction with the system and support. As a result of Hypothesis 2, it was found that the satisfaction of the operating factors of the instructor, system, and support had a positive effect on the satisfaction of college lifelong education, and the environmental factors of education had a negative effect. As a result of verification of Hypothesis 3, it was found that the satisfaction of college lifelong education influenced the intention of recommendation. The purpose of this study is to determine the degree of satisfaction with the operational factors of college lifelong education, the satisfaction of college lifelong education, and the intention of recommendation for adult learners of a university that is operating a degree program dedicated to adult learners who are actually practicing the transition to a lifelong education system of university as an innovation in higher education. The relationship verification is expected to provide practical implications for constructing a new college lifelong education model in the future.

• Journal of Korea Game Society
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• v.12 no.4
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• pp.33-44
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• 2012

With the development of online game industry, the focal structure of game industry is under the expansion from content production to service management. In line with the trend, game service management and user satisfaction to the service as well have gained their weight in the game industry. However, since previous studies have focused on content production, little was discussed on the game service management. The current study investigated the effects of game service on user satisfaction. In addition, we tested the effects of a user's game service satisfaction on the user's loyalty toward the games with consideration of the user's content satisfaction and the gaming period. Results showed that there is a significant association between service satisfaction and user loyalty in the user's continual use of the games. Specifically, light users showed high loyalty with the increase of service satisfaction as they continue playing the games.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.14 no.1
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• pp.46-56
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• 2015

The purpose of this study is to find out the effectiveness of drivers' satisfaction over protected and permissive left-turn (PPLT) traffic signal operation. A structural equation model was established for analyzing the effectiveness of various drivers' factors (e.g., personal characteristics, driving attitude, expectation to PPLT, etc.) on the PPLT preference based on questionnaire survey. As a result, the analysis is satisfied with the critical values, such as Q value, RMR, GIF, AGIF, and NFI. The study reveals that PPLT preference increases in case of driver who is male with long social carrier related to transportation affaire and long driving experience without traffic accident involvement. Moreover, PPLT preference increases as the expectation of PPLT to improvement of traffic safety, traffic operation, and traffic environment increases. Therefore, it is recommended that the PPLT should be preferentially operated in urban area of less traffic accidents and the promotion of PPLT be actively conducted for positive effectiveness.

• 한국벤처창업학회:학술대회논문집
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• 2016.04a
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• pp.63-64
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• 2016

그동안의 연구는 짧은 창업보육사업의 경험으로 BI의 현황파악과 이에 대한 개선책을 제시하는 탐색적 연구가 많았다. 그 선행연구조차도 운영시스템 특성이나 성공요인을 규명함으로써 BI의 효율적 운영을 위한 방향의 제시나 정책적 연구중심으로 수행되었다. 본 연구는 창업보육센터 지원서비스의 질적수준 도움정도가 만족도(센터와 서비스만족)에 미치는 영향을 실증적으로 분석하고자 한다. 이 같은 연구결과는 창업보육센터의 효율적 운영방향과 정책방향을 수립하는데 기여함은 물론 창업보육센터 평가모델의 개발에도 활용될 것으로 기대한다.