• Proceedings of the KAIS Fall Conference
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• 2009.12a
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• pp.942-945
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• 2009

경제적 성장과 더불어 의료서비스에 대한 국민들의 욕구는 지속적으로 증가하고 있다. 현 상황에서 각 병원들은 의료서비스 뿐만 아니라 의료 외적인 특화서비스를 제공함으로써 다수의 충성고객을 확보하고자 한다. 따라서, 환자 충성도와 의료 외적인 특화서비스의 상관관계는 집중적인 관심이 요구 되고 있다. 이에 본 연구에서는 서울소재 일개 3차병원 한 곳의 병원을 이용하는 고객들을 대상으로 의료서비스에 대하여 설문조사를 통하여 파악하고자 하였다. 조사결과 환자들의 특화서비스에 대한 만족도 여부와 충성도는 서로 상관관계가 있는 것으로 볼 수 있었다. 특히 충성도가 낮은 집단으로부터 특화서비스에 대한 만족도가 낮은 서비스가 있었기 때문에, 충성도가 낮은 고객들에 대해 서비스를 강화하고 보다 상세하게 불만족의 요인을 파악하기 위한 연구가 이루어져야 할 것이다.

• Journal of Engineering Education Research
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• v.11 no.1
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• pp.15-23
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• 2008

This research was conducted to evaluate economic & non-economic performance of the National Authorization System of Private Qualification. After the Private Qualifications had the National Authorization, acquisitors have been helped related to the job-seeking compare to private certification's acquisitors, but promotion and wage of acquisitors were not about economic performance. Non-economic performance was lowed like satisfaction of job and improvement of special competence. However fear of current employment have been relieve throughout national authorization.

• 한국IT서비스학회:학술대회논문집
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• 2006.05a
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• pp.380-387
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• 2006

정보화가 급격히 확산되면서 정보화로 인한 파급효과와 더불어 정보화의 위험과 역기능 방지와 정보시스템의 품질을 제고하기 위한 최적의 방법중 하나로서 정보시스템 감리에 대한 중요성과 그 수요가 증가하고 있다. 더불어 감리내실화와 신뢰성제고를 위한 기술연구와 제도연구도 지속적으로 수행되어왔다. 많은 감리의뢰기관이 감리자체를 시업성공을 위한 품질보증 및 생산성 향상을 도모하기 위해 실시하는 중간평가로 보지 않고 있고, 감리인의 학력.경력.자격수준 및 신기술에 대한 이해도, 숙련도 부족과 감리대상업무파악 미흡으로 현장감각이 부족하여 실제보다 형식에 치우쳐 있다. 따라서, 정보시스템 감리의 서비스품질이 상대적으로 취약하여 감리의뢰기관이나 피감리 기관으로부터 신뢰를 얻지 못하고 있다. 본 연구에서는 마케팅분야의 서비스품질평가모형을 일부 도입하여 감리서비스 품질요인과 감리품질 또는 감리충실도간의 관계를 규명하고, 나아가서 감리충실도에 영향을 끼치는 요소는 외적서비스요인과 내적서비스요인으로 구분하였으며, 이요인들이 감리충실도에 미치는 영향을 규명코자 하였다, 더불어 감리충실도가 감리효과 및 만족도와 프로젝트성과에 미치는 영향을 규명코자 하였다.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.16 no.1
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• pp.37-53
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• 2021

The purpose of this study is to analyze the types of latent profiles depending on the job satisfaction of youth entrepreneurs in South Korea and examine the influence of related variables. Latent profile analysis (LPA) was conducted using data from the 12th year of the Youth Panel Study. Results of the study revealed that there were five latent profiles based on job satisfaction among young entrepreneurs: lowest job satisfaction, mid-low job satisfaction, middle job satisfaction, mid-high job satisfaction, and highest job satisfaction. By applying multinomial logistic analysis, the influencing factors for each latent profiles have been derived. Gender, marital status, subjective health, self-esteem, entrepreneurial motivation, difficulty in start-up, person-job fit, intrinsic or extrinsic job values, business scale, income, work hour, education or training, and labor insurance were significant predictors of youth entrepreneurs' job satisfaction. Based on these results, the article discusses practical implications that can enhance the job satisfaction of young entrepreneurs.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.19 no.5
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• pp.263-274
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• 2018

In this study, the applicability and external/internal stability of a MSEW abutment with a slab were investigated. Structural analysis of slab bridges between 10 ~ 20.0 m and thicknesses of 0.7 ~ 0.9 m was carried out to calculate the reaction forces due to dead and live loads acting on the bridge supports. The slab bridge with a length of 20.0 m satisfied the allowable contact pressure of 200 kPa for the true MSEW abutment. Because the external stability of the true MSEW abutment was dominated by the geometry of the MSE wall, the change in the factor of safety due to the load of the super-structure is small. Because the stiffness of the foundations is fixed and the load of the super-structure is increased, the factor of safety of the bearing capacity was reduced. As the load of the super-structure was increased, the horizontal earth pressure of the true MSEW abutment increased greatly. As a result, the pullout and fracture of the uppermost reinforcement, which are the factors of safety, did not meet the design criteria. Therefore, it is necessary to increase the pullout resistance and the long-term allowable tensile force of the reinforcement placed on the top of the reinforced soils to ensure efficient design and performance of a true MSEW abutment.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.8
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• pp.5304-5313
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• 2015

The purpose of this study was to investigate the effect of self-efficacy and occupational value in major satisfaction in dental hygiene students. The subjects were 236 dental hygiene students in Gyeonggi-do and Chungcheongnam-do. They filled out self-reported questionnaires that consisted of general characteristics of subject, self-efficacy, occupational value, and major satisfaction. Data were analyzed using SPSS WIN 18.0 and Amos. V18. Sophomore's curriculum satisfaction and perceive satisfaction were higher than freshman's. Group of high self-efficacy was higher than average and low groups in major satisfaction. Group of internal occupational value was higher than group of external and neutral occupational value in curriculum satisfaction, perception satisfaction, and total major satisfaction. The most effective factor on major satisfaction of dental hygiene students was self-efficacy.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.2
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• pp.891-901
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• 2014

This study is The inclination of the display element, and use a lot of beauty is being affected. As such, the display elements are important at the current time. The Influence of Display Components for Beauty shop Customer Lifestyle, the difference between customer satisfaction and beauty shop Customer Lifestyle and the Influence of Customer Satisfaction for Display Components. Effective and efficient hair salon to salon management ideas on display for customer satisfaction by providing the strategy was to provide useful information. The results of this study are as follows: First, Lighting and the overall atmosphere is one of the most influencing lifestyle factors' convenience-oriented(significance level p< 0.05). Second, Color is one of the most popular lifestyle factors that affect 'appearance-oriented'(significance level p< 0.05). Third, 'Jean Louis David' is a young progressive display of consumption inclination with beauty shop customers appeared to be suitable for(significance level p< 0.05).

• Journal of the Korean Geotechnical Society
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• v.19 no.6
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• pp.115-125
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• 2003

This paper presents the results of design case study on soil-reinforced segmental retaining walls in tiered configuration. Six different field walls were examined to investigate the appropriateness of their designs within the context of the current design guidelines based on limit equilibrium. Slope stability analysis against the compound failure mode, which is frequently ignored during design, was additionally performed based on the method recommended by FHWA design guidelines. The results indicate that the as-built designs of some of the walls examined do not meet the minimum factors of safety for the external and Internal stabilities, and for the compound failure mode. The implications of the findings from this study are discussed.

• Culinary science and hospitality research
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• v.18 no.4
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• pp.166-182
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• 2012

The purpose of this study is to examine the influence of LOHAS images of Japanese restaurants on customers' menu selection and satisfaction to provide useful information on proposing detailed marketing directions by deriving the importance and satisfaction factors of LOHAS images and to suggest practical and effective measures for using LOHAS images to improve menus at Japanese restaurants. The results of the study are as follows. First, as a result of examining hypothesis 1, "LOHAS images will influence essential factors," it was found that healthy ingredient, family-oriented, eco-friendly, sustainability, and energy-saving factors were influential. With greater family-oriented, sustainability, healthy ingredient, and eco-friendly factors in LOHAS image, interests in essential factors increased. Second, family-oriented, energy-saving, social-oriented, and sustainability factors in LOHAS image had a significantly positive impact on the environmental factors of menu. Third, eco-friendly, sustainability, family-oriented, energy-saving, healthy preparation, and healthy ingredient factors in LOHAS image had a significantly positive impact on customer satisfaction. Fourth, essential factors in the selection attributes of Japanese restaurant menu had a significantly positive impact on customer satisfaction. Fifth, environmental factors in Japanese restaurants had a significantly positive impact on customer satisfaction. The significance and limitation of this study are: first, Japanese restaurants would be able to build a better image with customers by providing menu items that are family-oriented, sustainable, and energy-saving. Second, it would be necessary to study how LOHAS factors influence customers' general purchase decisions and psychological factors.

• Journal of Service Research and Studies
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• v.9 no.1
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• pp.17-31
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• 2019

This study empirically analyzed the effect of service nature of dental clinic on job satisfaction and job commitment. In recent years, the demand for medical services has been increasing in the dental clinics. As the dental clinics are faced with various competition situations through new establishment and expansion, the importance of job satisfaction and job involvement is more emphasized. The service nature of dental hospitals is known to be influenced by job satisfaction and job commitment. These two factors are important factors for securing the competitiveness of dental hospitals as well as the functions of hospitals required for survival and development of dental hospitals In this study, we analyzed the effects of labor - management relations and high-involvement work organization on the organizational satisfaction and organizational commitment affecting service nature of dental hospital. As a result of the analysis, it was found that the service nature based organization has a full mediating effect which is not established without labor relations and participatory work organization in the process of affecting job commitment. Therefore, unlike previous studies which focus on incentives or external rewards to increase job satisfaction of employees, this study concluded that internal support system reflecting service nature factors should be strengthened. Job satisfaction and job commitment, which are variables in this study, are expected to be the basis for improving competitiveness of dental hospitals. Future research should be extended to small and medium dental hospitals and dental clinics. It is also necessary to study various organizations in order to strengthen the competitiveness of the service organization by fostering the nature of service such as relationship and interactivity at the organizational level.