• Title/Summary/Keyword: 외국인승무원

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A Study on Effects of Foreign Cabin Attendants' Assignment on Teamwork, Team Satisfaction, and Job Performance of Korean Cabin Attendants (외국인 승무원의 팀 배속이 한국인 승무원과의 팀웍, 팀만족, 직무성과에 미치는 영향 - K항공사를 중심으로)

  • Kim, Su-Jin;Jin, Chang-Ok
    • 한국항공운항학회:학술대회논문집
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    • 2016.05a
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    • pp.68-72
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    • 2016
  • 본 연구는 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족, 직무성과에 미치는 영향을 밝힘으로써 효율적인 외국인 승무원 관리방안을 모색하고 나아가 한국인 및 외국인 객실승무원의 단합된 팀웍으로 최상의 고객서비스를 제공하는 데 그 목적이 있다. 본 연구는 문헌연구와 실증연구를 바탕으로 진행하였으며 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족도, 직무성과에 미치는 영향 관계를 규명하였다. 설문은 K항공사 객실승무원을 대상으로 496부를 설문 조사하였으며 자료를 수집하고 분석한 결과, 외국인 승무원의 팀 배속이 한국승무원과의 팀웍, 팀만족, 직무성과에 긍정적인 영향을 미치는 것으로 나타났다.

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The Impact of Acculturation Stress on Job Satisfaction - focus on Foreign Cabin Crew working in Korea Airlines - (문화적응스트레스가 직무만족에 미치는 영향 -국내항공사 외국인 객실승무원을 대상으로-)

  • Yoon, Sun-Young
    • Journal of Advanced Navigation Technology
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    • v.17 no.4
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    • pp.449-458
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    • 2013
  • The purpose of this study is to find out Acculturation Stress that impact on job satisfaction focus on foreign cabin crew working in korea airline. the analysis showed the statistically significant meaning nationality had influence on acculturation stress. while working years had not influence on acculturation stress. also nationality and working years had not influence on job satisfaction In addition, acculturation stress had a negative influence on job satisfaction. Based on this study results, it required alternatives for job stress reducing as well as job accomplishment. and it is highly considered nationality differences and we should concentrate on effective system.

A Study of Assessing the Impact of Foreign Cabin Crews' Self-Leadership on Airline's Organizational Effectiveness (외국인 승무원의 Self-Leadership이 항공사 조직효과성에 미치는 영향 연구 : 중국인 승무원을 중심으로)

  • Jang, Ji-Seung;Lee, Nam-Ryung;Lee, Geun-Young;Kim, Ki-Woong
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.23 no.1
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    • pp.85-95
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    • 2015
  • A responsibility of superior management in an airline has become enormous due to rapid increase of airline's organization and its network. Even though a leadership of superior management is believed to be an important factor, it is almost impossible for management to be responsible for all the areas of an airline organization. This is why leadership should be go down to working level people. Self-leadership means that working level people possess leadership, delegated by their superior persons, and improve their work environment with the leadership as well as related right and responsibility. This paper has tried to find out the components of self-leadership perceived by foreign cabin crews and analyzed the impact of self leadership into airline's organizational effectiveness. Based on empirical research results, this paper would suggest administrative and operational implications of managing foreign cabin crews in K-airline. It was found out foreign cabin crews perceive that self reward and self evaluation have a positive impact on self observation factor. The self observation factor has a significant effect on self goal. The self goal is analyzed as a major factor which results in organizational effectiveness.

An Empirical Research on the Job Adaptation of Foreign Cabin Crews in a National Carrier (국적항공사 외국인 객실승무원의 직무적응에 관한 실증연구)

  • Jang, Ji Seung;Lee, Nam Ryung;Kim, Tae Joon;Kim, Seung Bok
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.20 no.3
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    • pp.76-89
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    • 2012
  • The number of foreign cabin crews consist of 7% of total crews in K-airline, of which Chinese crews are of 38%. The number of foreign crews are 433 from 10 countries as of the end of July 2012. The airline has continued to hire foreign cabin crews to increase efficiency of human resourcing qualified flight attendants. This paper tried to do empirical research through SEM(Structural Equation Model) to overview confirmatory factors and course effects integrally. Cultural stress, aggressive coping, social support and job adaption have been chosen to be a factors. Especially, the SEM was set to show indirect effects of cultural stress and aggressive coping through social support to the dependant variable, job adaptation. According to the analysis result, cultural stress has a direct negative effect on job adaptation. Aggressive coping has also a direct positive effect on job adaptation. It has also proven cultural stress and aggressive coping has a indirect effect to job adaptation through social support. This paper is expect to contribute to develop such training and administrative programs as enhancing foreign crews' job adaptability and managing them effectively.

A Comment on the Standard for International Jurisdiction to foreign-related cases by the employment contract and tort in Air crash (항공기사고에서 국제근로계약과 불법행위의 국 제재판관할권 판단기준)

  • Cho, Jeong-Hyeon;Hwang, Ho-Won
    • The Korean Journal of Air & Space Law and Policy
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    • v.31 no.2
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    • pp.73-98
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    • 2016
  • This is a case review of the Korean Supreme Court about international jurisdiction over a foreign-related case. This case is a guideline to other following cases how Korean court has international jurisdiction over the foreign elements cases. This case was an air crash accident in Busan, Korea. And the applicant was a chinese who was parents of flight attendant. The defendant was Air China. The applicant suid the defendant in Korea court, requesting for compensation for damages based on the contract of employment between died employee and the defendant and tort. The trial court rejected jurisdiction. But Supreme court granted jurisdiction on Korean court. The court determined the jurisdiction by the Korean Private International Law Act(KPILA). The KPILA has a concept of 'substantial connection', it is a main legal analysis to determine the jurisdiction. In the act, Article 2 Paragraph 1 says "In case a party or a case in dispute is substantively related to the Republic of Korea, a court shall have the international jurisdiction. In this case, the court shall obey reasonable principles, compatible to the ideology of the allocation of international jurisdiction, in judging the existence of the substantive relations." And Article 2 Paragraph 2 declares "A court shall judge whether or not it has the international jurisdiction in the light of jurisdictional provisions of domestic laws and shall take a full consideration of the unique nature of international jurisdiction in the light of the purport of the provision of paragraph (1)." In this case review find concepts, theories and cases out to clarify the meaning about Article 2 of the KPILA. Also it quoted from the concept of "the base rule" in Rome I (Regulation (EC) 593/2008 on the law applicable to contractual obligations) to apply the contract of employment between flight attendant and Air carrier.