• Title/Summary/Keyword: 온라인 협업 툴

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The Study on the Underlying Mechanism for Project Success via Online Collaboration Tool : Focusing on Individual, Relational, and Systematic Characteristics of Collaboration Project (온라인 협업 툴을 통한 프로젝트 성과 창출 메커니즘 연구 : 개인 특성, 관계적 특성, 시스템 특성을 중심으로)

  • Park, Jun-Young;Seo, Bong-Goon;Park, Do-Hyung
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2017.11a
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    • pp.481-481
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    • 2017
  • IT 발전은 프로젝트를 수행함에 있어서 직접 대면하여 공동으로 작업을 진행하던 협업 방식을 웹 기반 툴을 활용한 온라인 협업 방식으로 변화시키고 있다. 따라서 다양한 온라인 협업 툴이 개발 및 상용화되고 있으며, 그 중 온라인 오피스로 불리는 Google Docs도 이에 해당한다. 사용자들은 Google Docs를 통해 온라인상에서 무료로 문서 작업을 할 수 있을 뿐만 아니라 다른 사용자들과 문서를 공유할 수 있으며, 해당 문서작업을 동시에 하는 것도 가능하다. 따라서 최근에는 기업뿐만 아니라 교육 기관에서도 협업이 필요한 과제 및 프로젝트를 진행할 때 Google Docs를 활용하고 있는 추세이다. 기존의 면대면 공동프로젝트 방식에 있어서도 성공적인 성과물을 만들어 내기 위해서 여러 중요한 요인들이 제시되어 왔다. 마찬가지로 온라인 협업 툴을 활용하여 창출할 프로젝트 성과물의 품질에도 여러 요인들이 영향을 미칠 것이다. 따라서 높은 품질의 프로젝트 성과물을 창출하기 위해 영향을 미치는 요인들을 확인할 필요가 있다. 하지만 아직까지 온라인 협업 툴을 통한 성과 품질 혹은 결과물에 대한 사용자들의 만족에 대해 검증한 실증적 연구가 부족한 실정이다. 따라서 본 연구는 프로젝트 수행 주체의 개인적 특성, 프로젝트 멤버들간의 관계적인 특성, 협업 툴이 지니고 있는 시스템적 특성을 고려하여 프로젝트 성과물의 품질과 결과물에 대한 만족도를 높일 수 있는 매커니즘에 대해 연구해보고자 한다. 본 연구의 결과를 기반으로 점차적으로 중요시되고 있는 협업 툴의 발전 방향과 사용자들의 활용도 및 만족도를 높일 수 있는 방안을 제시할 수 있을 것으로 기대된다.

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Suggesting Online Whiteboard Tool Concepts for the Convergence Process of Online Collaboration (온라인 협업의 수렴과정 개선을 위한 온라인 화이트보드 툴 콘셉트 제안)

  • Wu Seok Lim;Sang Hoon Jeong
    • Smart Media Journal
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    • v.12 no.11
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    • pp.198-210
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    • 2023
  • After COVID-19, team's collaborations are conducted online using whiteboard tools as remote working increases. In order to understand the problems of the convergence process using online whiteboard tools, an observation study comparing online and offline collaboration and a focus group interview were conducted. In addition, a questionnaire was conducted to confirm the found problem, and a solution idea was proposed. through in-depth interviews, we validate the proposed ideas. The convergence process of collaboration using online whiteboard tools had problems ; "excessive amount of information", "shift of view", "role of facilitator". To solve the problems, we proposed the idea of classifying each stage of the collaboration process, providing a navigator, and facilitator request system window. This paper proposed an idea that can effectively help the convergence process directly related to decision-making during the online collaboration process through analysis of advantages and problems of online and offline collaboration.

A research for Social Learning method of using Social Media (소셜 미디어를 활용한 소셜 러닝 체제 연구)

  • Chang, Il-Su;Hong, Myung-Hui
    • 한국정보교육학회:학술대회논문집
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    • 2011.01a
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    • pp.233-240
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    • 2011
  • Social Media is the open online tool and media platform for sharing and participation of users opinion, experience, viewpoiont, so general situation that is one-side flowing from production to consume doesn't act, and while use of two-way, user create contents use of sharing and participation. This social media include Blog, Social Network Service(SNS), Wiki, User Create Contents(UCC), Micro Blog, 5 types. In broad terms, Social Learning is self-learning that user sharing with coperation and collective intelligence through Social Media, and in few wards Social Learning is learning for Social Media. In this research, we define Social Media and Social Learning, and research of method of use of Elementary Education.

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A Study on the Efficiency Measurement Method for the Development Process of Online Content (온라인콘텐츠 개발프로세스의 효율성 측정방법 연구)

  • Yun, BongShik;Yoo, Sowol
    • Smart Media Journal
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    • v.11 no.1
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    • pp.9-16
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    • 2022
  • With the development of online commercializing technology and the growth of online market, it has become extremely important for companies that aim to commercialize their products and services to control time and resources. Even when a single company has control over the entire process, it is necessary to maintain the efficiency among the process of development. In particular, when there is a lot of cooperation throughout the course of development, requiring many parties to communicate with each other, the issue of declining efficiency becomes much clearer. The timing of when to launch a product or service has become just as important as completing and testing them for companies. Companies have developed new tools to prevent situations that may lead to inefficiency in the development process, including an increase in the amount of resource used or issues with security maintenance. However, there is a lack of proper measurement tool that assesses what kind of additional benefits the entire process of the company is bringing, or whether or not the processes need to be improved in certain areas. Thus, this study aims to suggest a method to measure efficiency, to provide an empirical efficiency measurement method for the development process of online content.

Participation Level in Online Knowledge Sharing: Behavioral Approach on Wikipedia (온라인 지식공유의 참여정도: 위키피디아에 대한 행태적 접근)

  • Park, Hyun Jung;Lee, Hong Joo;Kim, Jong Woo
    • Journal of Intelligence and Information Systems
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    • v.19 no.4
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    • pp.97-121
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    • 2013
  • With the growing importance of knowledge for sustainable competitive advantages and innovation in a volatile environment, many researches on knowledge sharing have been conducted. However, previous researches have mostly relied on the questionnaire survey which has inherent perceptive errors of respondents. The current research has drawn the relationship among primary participant behaviors towards the participation level in knowledge sharing, basically from online user behaviors on Wikipedia, a representative community for online knowledge collaboration. Without users' participation in knowledge sharing, knowledge collaboration for creating knowledge cannot be successful. By the way, the editing patterns of Wikipedia users are diverse, resulting in different revisiting periods for the same number of edits, and thus varying results of shared knowledge. Therefore, we illuminated the participation level of knowledge sharing from two different angles of number of edits and revisiting period. The behavioral dimensions affecting the level of participation in knowledge sharing includes the article talk for public discussion and user talk for private messaging, and community registration, which are observable on Wiki platform. Public discussion is being progressed on article talk pages arranged for exchanging ideas about each article topic. An article talk page is often divided into several sections which mainly address specific type of issues raised during the article development procedure. From the diverse opinions about the relatively trivial things such as what text, link, or images should be added or removed and how they should be restructured to the profound professional insights are shared, negotiated, and improved over the course of discussion. Wikipedia also provides personal user talk pages as a private messaging tool. On these pages, diverse personal messages such as casual greetings, stories about activities on Wikipedia, and ordinary affairs of life are exchanged. If anyone wants to communicate with another person, he or she visits the person's user talk page and leaves a message. Wikipedia articles are assessed according to seven quality grades, of which the featured article level is the highest. The dataset includes participants' behavioral data related with 2,978 articles, which have reached the featured article level, with editing histories of articles, their article talk histories, and user talk histories extracted from user talk pages for each article. The time period for analysis is from the initiation of articles until their promotion to the featured article level. The number of edits represents the total number of participation in the editing of an article, and the revisiting period is the time difference between the first and last edits. At first, the participation levels of each user category classified according to behavioral dimensions have been analyzed and compared. And then, robust regressions have been conducted on the relationships among independent variables reflecting the degree of behavioral characteristics and the dependent variable representing the participation level. Especially, through adopting a motivational theory adequate for online environment in setting up research hypotheses, this work suggests a theoretical framework for the participation level of online knowledge sharing. Consequently, this work reached the following practical behavioral results besides some theoretical implications. First, both public discussion and private messaging positively affect the participation level in knowledge sharing. Second, public discussion exerts greater influence than private messaging on the participation level. Third, a synergy effect of public discussion and private messaging on the number of edits was found, whereas a pretty weak negative interaction effect of them on the revisiting period was observed. Fourth, community registration has a significant impact on the revisiting period, whereas being insignificant on the number of edits. Fifth, when it comes to the relation generated from private messaging, the frequency or depth of relation is shown to be more critical than the scope of relation for the participation level.

A Study on Factors Affecting Intention to Use Online Collaboration Tools for the Non-Face-to-Face Educational Environment (비대면 교육 환경에서 온라인 협업 툴 사용의도에 영향을 미치는 요인에 관한 연구)

  • Seo, Jay;An, Sunju;Choi, Jeongil
    • Journal of Korean Society for Quality Management
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    • v.50 no.3
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    • pp.571-591
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    • 2022
  • Purpose: The purpose of this study is to examine the factors affecting the intention to use online collaboration tools for non-face-to-face educational environment in the perspective of the learners. Methods: For empirical analysis, the survey of this study was administered with data that were limited to experienced learners using online collaboration tools such as Google Docs, Allo, Padlet, and Slido in online education environments such as Zoom, Webex, MS Teams, etc. and valid 400 data were analyzed by SPSS(ver 22.0) and R(ver 4.1.0) program package. Results: The results of empirical analysis showed that performance expectancy were found to have an effect on reliability of system quality, empathy of service quality, playfulness and informativity of content quality among the characteristics of online collaboration tools. On the other hand, it was found that the security of system quality, responsiveness of service quality, and extroversion of user personality characteristics did not affect. It was analyzed that playfulness had the greatest positive effect, followed by informativity, empathy, and reliability. Among the characteristics of online collaboration tools, it was found that the reliability and security of system quality and informativity of content quality had an effect on the effort expectancy. It was analyzed that informativity has the greatest influence, followed by security and reliability. Conclusion: This study is meaningful in that it examines the perspectives of users and learners, who can be said to be the end customers of online collaboration tools. Based on the results of this study, it is expected that not only platform operators that provide online collaborative tools, but also providers that use online collaboration tools will have a significant impact on the development of edutech and infrastructure in the educational environment.