• Title/Summary/Keyword: 예선서비스

Search Result 10, Processing Time 0.031 seconds

AHP를 이용한 우리나라 예선제도 및 서비스 개선 요인 평가에 관한 연구

  • Yeo, Yeong-Heon;Ryu, Dong-Geun
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2012.10a
    • /
    • pp.106-108
    • /
    • 2012
  • 예선업체들의 서비스 마인드도 중요한 요소이나, 신규예선사들의 시장진입을 수월하게 하는 예선진입제도의 개정 또한 중요한 요인으로 나타났다. 본 연구의 결과, 우리나라 예선제도 및 서비스 개선 요인들 중 가장 중요한 것은 예선법령등의 개정이 아닌, 예선업자들의 서비스 마인드를 유도해 낼 수 있는 예선운영제도(시스템)의 변화이다.

  • PDF

A Study on the Evaluation of Improvement Factors of Tug Services in Korea (우리나라 예선 서비스 개선요인 평가에 관한 연구)

  • Yeou, Young-Hun;Ryoo, Dong-Keun
    • Journal of Navigation and Port Research
    • /
    • v.37 no.5
    • /
    • pp.559-565
    • /
    • 2013
  • The purpose of this study is to prioritize improvement factors of the tug services in terms of the structural problem, operating system and the present condition of the tug at each port in Korea. It was identified that the tug operating system needs to be mostly improved among the improvement factors of the tug services in Korea. In addition, free contract and rotating system were found to be important factors which need to be improved comparing to other factors such as service quality, tug rules, operating practices of council for tug operation and customer factor. The service attitude of the tug companies was regarded as an important element. And the tug entry system appeared to be an important item. Finally, laws relating to tug business needs to be revised which allow new tug companies enter into the market. As the result of AHP analysis for tug systems and service improvement factors, some fundamental changes of tug operation systems are urgently needed.

Development of Quality Evaluation Model for Tug Service in Korea using AHP (AHP를 활용한 우리나라 예선서비스 품질평가 모형 개발 연구)

  • Sung-ki, Kim;Sang-gyun, Choi;Chan-ho, Kim
    • Journal of Navigation and Port Research
    • /
    • v.46 no.6
    • /
    • pp.530-537
    • /
    • 2022
  • Tug services are essential services to ensure port safety. However, due to the relatively low barrier to entry into the tug service market, the number of service companies has increased, which has led to growing concerns about excessive competition among companies and poor service quality. To solve these problems, it is necessary to prepare a service quality evaluation system, but full-fledged implementation remains far away. The purpose of this study is to develop a tug service quality evaluation model that can be practically applied. To this end, an evaluation model consisting of two major categories, eight middle categories, and 25 detailed evaluation indicators was developed through a literature review, case studies, and expert interviews. AHP analysis is also conducted to derive the relative importance of the evaluation items. As a result of the analysis, it was found that the weight of user satisfaction was higher than that of management evaluation. In addition, the weights for each detailed indicator of management evaluation were in descending order of facility management, company management, and financial soundness, and it was analyzed that the management of facilities directly used for services was important. User satisfaction is in descending order of safety, punctuality, service satisfaction convenience, and transparency. These results show that securing safety is a top priority, and that the inherent quality of services such as safety and punctuality is more urgent than those of the convenience and transparency of the process in terms of providing preliminary services.

Empirical Study on Cooperative Ship Operation and A Free Contract on the Towage Market (항만예선업시장의 공동배선제와 자유계약제에 대한 실증적 분석)

  • Kim, Kwang-Hee
    • Journal of Korea Port Economic Association
    • /
    • v.25 no.3
    • /
    • pp.67-92
    • /
    • 2009
  • A tugboat (tug) is a boat that maneuvers vessels by pushing or towing them. Tugs move vessels that should not move themselves alone, such as ships in a crowded harbor or a narrow canal, or those that cannot move themselves, such as barges, disabled ships, or oil platforms. Tugboats are powerful for their size and strongly built, some are ocean-going. Historically tugboats were the first seagoing vessels to receive steam propulsion, freedom from the restraint of the wind, and capability of going in any direction. As such, they were employed in harbors to assist ships in docking and departure. Towage is in essence a service by one vessel to another vessel for a fixed remuneration. The most common reason for requiring this service is the lack of its own motive power. Conventionally, towage is defined as "the employment of one vessel to expedite the voyage of another, when nothing more is required than the accelerating of her progress". Apart from accelerating vessels, acquiring towage service is a common practice for towing barges, platform of drilling oil, floating ship yards, etc.

  • PDF

A Study on the Impacts of Shipping Service Firm's Perceived Relational Benefits on Switching Barriers and Customer Loyalty -Focusing on Tug Boat Service- (해운기업의 지각된 관계 혜택과 전환장벽 및 고객 충성도의 관계에 관한 실증연구 -예인서비스를 중심으로-)

  • Kim, Ikseong;Kim, Hyundeok
    • Journal of Korea Port Economic Association
    • /
    • v.37 no.4
    • /
    • pp.89-102
    • /
    • 2021
  • The purpose of this paper is to study the impact of shipping service firm's perceived relational benefits on switching barriers and loyalty focusing on tug boat service. To achieve the purpose of the research, literature survey on existing literature, thesis, research report is performed and also reliability analysis, validity test and multiple regression analysis using SPSSWIN 18.0 is used in this research. To verify a research model and hypothesis, a questionnaire survey among employees of shipping companies and shipping agencies was executed. 76 copies of total 200 copies of questionnaires were collected and the number of questionnaire used for empirical analysis was 76 copies. The main results of the study are summarized as below. First, Hypothesis 1 "shipping service firm's perceived relational benefits has a positive impact on the switching barrier" was supported by this study. Second, Hypothesis 2 "shipping service firm's perceived relational benefits has a positive impact on the loyalty" was supported in this research. Finally, Hypothesis 3 "switching barrier has a positive impact on the customer's loyalty" was also supported. Further research can be extended by adding more questionnaires including more shipping service firms all over the nation.

A Study on Utilization about Pilotage & Tugs Assistance Service in Korean e-Navigation (한국형 e-Navigation 도선·예선 지원 서비스 활용 방안 연구)

  • Moon, Su-Bin;Seo, Jong-Hee;Park, Sun-Ho;Park, Jin-Hyung
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2019.05a
    • /
    • pp.14-15
    • /
    • 2019
  • Pilotage & Tugs Assistance Service in Korean e-Navigation provides port monitoring which presents features of port by utilizing dynamic and static information of vessel, weather data, water way information and etc. It also supports process related to pilotage and tugs according to each user types. This study suggests how this services can be utilized after practicalization and describes expectation from applying this utilization. The Pilotage & Tugs Assistance Service is expected to be platform for Pilotage & Tug by further research and development.

  • PDF

Research of Tug and Pilotage Supporting Service for Korean e-Navigation (한국형 e-Navigation 예도선 지원 서비스 연구)

  • Kim, Dae-Yoon;Seo, Jong-Hee;Park, Sun-Ho;Yang, Yeong-Hoon
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2018.11a
    • /
    • pp.348-349
    • /
    • 2018
  • 한국형 e-Navigation의 '예도선 지원 서비스'는 국내 항만에서 예도선에 필요한 각종 정보를 제공하는 서비스이다. 최근 국내 도선 시행 횟수가 꾸준히 증가하고 있으며, 현재 우리나라에서는 도선 및 예선의 안전을 위한 별도의 정보를 제공하는 서비스가 존재하지 않아, 예도선을 위한 정보시스템의 구축이 필요하다. 본 연구에서는, '예도선 지원 서비스'에 대한 설명과 각각의 기능 및 기대효과를 제시한다. 본 연구에서 개발되는 서비스를 통해, 국내 예도선의 효율성을 향상시키고, 안정성을 확보하는데 기여할 것으로 기대한다.

  • PDF

Analysis of the Communication Middleware for Service Integration of Korean e-Navigation Operation Center (한국형 e-Navigation 운영센터의 서비스 통합을 위한 DDS 미들웨어 분석)

  • Jang, Wonseok;Kim, Beomjun;Kang, Moonseog
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
    • /
    • 2017.10a
    • /
    • pp.274-276
    • /
    • 2017
  • Korean e-Navigation is a system that introduced to reduce maritime accidents. In order to reduce marine accidents, Korean e-Navigation provides the following services-"Vulnerable Vessel Monitoring", "Vulnerable Vessel support & monitoring", "Optimal safety route", "ENC Streaming for Small Vessel", "Tug & Barge Support", "Maritime Safety Information Providing". Each Service is a system separated into finctional units and integrated into Korean e-Navigation. Korean e-Navigation is introducing data middleware to integrate each service and the DDS(Data Distribution Service) is judged to be effective. Thus, this paper analyzed the characteristics of DDS middleware types suitable for each service of e-Navigation.

  • PDF

An Analysis Study on Correlation Between Academic Background and Information Culture Index (학력과 정보문화지수와의 상관관계 분석연구)

  • Bae, Ye-sun;Jun, Woo-chun
    • Journal of Internet Computing and Services
    • /
    • v.17 no.4
    • /
    • pp.127-133
    • /
    • 2016
  • In the present knowledge and information society, every citizen can enjoy benefits of various advanced technologies such as information and communication technology(ICT) and smart technology. Nowadays everybody has to have some level of information literacy and application ability in order to enjoy benefits from various advanced technologies. In additions, knowledge and practice will about information and communication ethics are also required for all. Currently we need some kind of standards to evaluate and model everybody's information literacy and application capability. In this sense, information culture index has been developed to check information literacy and application capability of every citizen for various aspects of daily life. Information culture index consists of three standards, that is, application, awareness, and norm, respectively. Application standard indicates how information contents and skills are generalized for all. In other words, it is concerned with how every citizen can understand information literacy and use information skills in his or her daily life. Awareness standard is concerned with how well everyone can respect and trust others in the current information culture community. Norm standard is concerned with how everyone can use information communication services according to his or her desirable sense of information and communication ethics. The purpose of this paper is to analyze correlation between academic background and three standards of information culture index, that is, application, awareness, and norm. For this purpose, we use 2-year national survey works for information culture. After thorough statistical analysis, we can conclude that, awareness and norm standards do not show a meaningful correlation with academic background while application standard shows a meaningful correlation with academic background, It means that, the higher academic background one has, the higher application standard one can achieve. We expect that our correlation analysis results can be helpful to spread of information education and information culture in the future.

Mating Systems and Flowering Characteristics of Megaleranthis saniculifolia Ohwi in a Subalpine Zone of Sobaeksan National Park (소백산국립공원 아고산지역 모데미풀 (Megaleranthis saniculifolia Ohwi, Ranunculaceae)의 교배체제와 개화특성)

  • Lee, Hakbong;Lee, Hyeseon;Kang, Hyesoon
    • Korean Journal of Ecology and Environment
    • /
    • v.50 no.1
    • /
    • pp.116-125
    • /
    • 2017
  • Alpine plants with a scarcity of pollinators in harsh environments have been believed to undergo selfing for reproductive assurance; however, contradictory evidence is also available. Snowmelt regimes in alpine areas function to change life history characteristics of alpine plants such as flowering time and duration; yet the effects of snowmelt regimes have never been tested in alpine plants in Korea. This study was conducted to investigate the dichogamy, mating systems, and flowering characteristics of Megaleranthis saniculifolia populations [early and late snowmelt plots (ESP and LSP, respectively)] in a subalpine area of Sobaeksan Mountain in Korea. M. saniculifolia exhibited incomplete protogyny in that despite early maturation of pistils, maturation times of pistils and stamens within flowers were partly overlapped. Control and hand-outcrossing treatments produced significantly higher number of follicles and seeds per flower than autonomous and hand-selfing treatments. Based on the aggregate fruit set, the auto-fertility index (AI) and self-compatibility index (SI) were 0.33 and 0.50, respectively. Snowmelt occurred 10 days earlier in ESP than in LSP, thereby ESP and LSP showed distinct differences with regard to flower longevity and season, but showing no difference in peak flowering dates. We concluded that M. saniculifolia is an incomplete protogynous and largely outcrossing plant requiring pollinator service. Temporal variation in snowmelt time and subsequent changes in flowering characteristics under climate change may further threaten the population persistence of M. saniculifolia which has already been designated as endangered species in Korea.