• Title/Summary/Keyword: 업무만족

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Effects of Comprehensive Nursing Service on the Nursing Performance, Job Satisfaction and Customer Orientation among Nurses (포괄간호서비스 병원 시범사업이 간호사의 간호업무성과, 직무만족 및 고객지향성에 미치는 효과)

  • Yeun, Young-Ran
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.1
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    • pp.317-323
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    • 2015
  • This study examined the effects of the Ministry-of-Health-and-Welfare-initiated comprehensive nursing service on the nursing performance, job satisfaction, and customer orientation among nurses. The participants were nurses working in a running hospital without a patient-sitter in S city (Experimental group=57, Control group=55). The data was collected at 1 and 6 months following a pilot program and analyzed by SPSS using a Chi-squire test, t-test, Kolmogorov-Smirnov test and ANCOVA. The experimental group showed significantly better nursing performance, job satisfaction, and customer orientation than the control group. This finding can be used to establish the criteria for systematizing comprehensive nursing service.

Influence of Leadership Styles on Organizational Commitment and Job Satisfaction (지휘관의 리더십 특성이 조직몰입과 직무만족에 미치는 영향 - 경기도 소방공무원을 중심으로 -)

  • Son, HyoJong;Lee, YoungMi
    • Fire Science and Engineering
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    • v.29 no.6
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    • pp.129-138
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    • 2015
  • This study investigates the influence of transformational and transactional leadership styles of commanders in fire service organizations on organizational commitment and job satisfaction. A survey was conducted with the staffs of four fire stations in Gyeonggi Province. The results show that the charismatic characteristics of transformational leadership and the management by exception of transactional leadership positively influence both organizational commitment and job satisfaction. This indicates that the fire officers can be devoted to their organizations and be satisfied with their jobs when their supervisors give directions with charisma and vision and when they delegate authority to the fire officers except in particular situations.

The Effect of Supply Chain Management Activities and Marketing Capabilities on the Performance of Apparel Firms (의류기업의 공급사슬관리 기반활동과 마케팅 역량이 업무성과에 미치는 영향)

  • Lee, Kyung-Hoon;Park, Jae-Ok
    • Journal of the Korean Society of Clothing and Textiles
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    • v.31 no.6 s.165
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    • pp.942-954
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    • 2007
  • The purpose of this research is to examine the level of SCM activity, marketing capability, and firm performance for apparel firms, and to investigate the effect of SCM activities and marketing capabilities for firm performance improvement. This study surveyed domestic apparel manufacturing brands that distribute products nationwide. The data was collected through questionnaires sent to managers or executives in large and middle manufacturing corporations among Korea's listed and registered corporations. The data collection has been carried out from November 10 until December 11, 2006. The questionnaires were transmitted by individual visit, fax, and mail. A total of 98 completed responses were returned, three incomplete responses were discarded. The results were as follows: First, SCM activity was classified into 3 dimensions: structural, logistical, and technological factor. Three dimensions of marketing capability were identified with differentiation, cost-leadership, and operational factor. Firm performance was classified into three dimensions: financial, productivity, and customer satisfaction factor. Second, result of analyzing effects of SCM activities for firm performance improvement, it was found that the improvement of technological activities affected acquirement of financial, productivity, and customer satisfaction performs. Structural activities affected factor of productivity performs. Third, result of analyzing effects of marketing capabilities for firm performance improvement, improvement of differentiation capabilities affected acquirement of financial, customer satisfaction performs. And the improvement of operational capability affected acquirement of financial performs and improvement of cost-leadership capability affected factor of productivity performs.

A Study on Job Satisfaction of Smart Work Worker and Smart Work Continued Usage (스마트워크 근로자들의 직무만족과 지속사용의도에 관한 연구 : 스마트워크 효과를 중심으로)

  • Park, Ye-Ree;Lee, Jung-Hoon;lee, Young-Joo
    • The Journal of Society for e-Business Studies
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    • v.19 no.3
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    • pp.23-49
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    • 2014
  • Development of smart devices and the network of the company change the way of working. 'Smart work' is a type of work method expected to handle business regardless of the time and space. Therefore, 'Smart Work' is being introduced and gradually expanded in variety of companies. However, despite this popularity its effect is under question. This article reports on the effect of 'Smart Work' through literature review and analyzed the relationship among the worker's job satisfaction, smart work continued usage. The results of this study are expected to help companies to establish strategies connected with 'Smart Work.'

Effect of the Organizational Culture of the Revenue Officer on Organizational Satisfaction and Job Performance (세무공무원의 조직문화가 조직만족과 직무성과에 미치는 영향)

  • Hong, Soon-Bok
    • The Journal of the Korea Contents Association
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    • v.11 no.7
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    • pp.366-373
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    • 2011
  • This study aims to present basic directions and implications of the organizational culture and job performance by analysis of the causal path between the variables acknowledging the important role of the organizational satisfaction on the assumption that the organizational culture which is developed for improvement of the revenue officer's job performance by the taxation organization. In the results of analysis, the clan culture, hierarchy culture and market culture except the culture of innovation have positive effects on the organizational satisfaction, and the higher the organizational satisfaction, the higher efficiency of the performance of the tax administration affairs become, so the job performance becomes increase. This can be the results that the characteristics of the tax organizational culture which conducts the taxation administration affairs by the clan culture which is hierarchical and emphasizes the business performance through teamwork, and the market culture which emphasizes the results reflect the job performance. Therefore, the organizational culture that develops sense of ownership and being performed autonomously and responsibly should be created in order to increase the competitiveness in the organizations and to increase the job performance efficiently by the members of the organization to have worthwhile feeling.

Effect of Organizational Culture and Self-leadership on Organizational Effectiveness in Radio-technologist (방사선사의 조직문화와 셀프리더십 유형으로 본 조직유효성)

  • Lee, Hye-Nam;Lim, Cheong-Hwan
    • The Journal of the Korea Contents Association
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    • v.13 no.8
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    • pp.292-300
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    • 2013
  • This study was to investigate the level of oragnizational culture and self-leadership on organizational effectiveness and the significant factors influencing organizational effectiveness in radio-technologists. The dominant organizational culture was innovation oriented culture. The mean score of self-readership score was 3.35 out of a maximum 5 points. organizational commitment was statistically significant with age, place of work, relational culture, hierarchial culture, self-goal establishmental leader ships. job satisfaction was statistically significant with marital status, realational culture, self reward leaderships, self-goal establismental lederships. these results suggest that further development should be continued to develop the effective self-readership and organizational culture to improve the organizational effectiveness of radio technologists.

The Relationship of Private Security Provider's Corporate Social Responsibility and Job Satisfaction and Organizational Commitment (민간경비업자의 사회적 책임과 직무만족 및 조직몰입의 관계)

  • Bae, Du-Yeol;Kim, Il-Gon
    • Convergence Security Journal
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    • v.11 no.5
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    • pp.53-63
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    • 2011
  • The purpose of this study is to investigate the causal relationships among corporate social responsibility, job satisfaction, and organization commitment in the Private Security Provides's. One hundred eight one questionnaires, with a 72.4% response rate from a convenient sample of 12 security organization guards, were utilized to study the relationships between research constructs. SPSS(14.0 version) were guard to analyze the unintentionality of research concepts and reliability test, and confirmatory factor analysis were performed. Factor analyses identified three internal dimensions of relational factor as superior relation. There are among results, first, the corporate social responsibility is influencing to job satisfaction positively. second, the corporate social responsibility is influencing to organizational commitment positively. third, the job satisfaction is influencing to organizational commitment positively.

A Study on Difference in Job Expectation and Job Satisfaction : Focused on Employees of University (직무기대도와 직무만족도 차이에 관한 연구: 대학 교직원을 중심으로)

  • Yoo, Hyunggyu;Lee, Min Jung
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2018.07a
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    • pp.242-243
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    • 2018
  • 기존 연구들은 과업, 보수, 상사, 부하, 승진 등에 대한 만족도를 조사하고, 만족도가 높아야 직무몰입을 가져온다고 제시하였다. 모든 분야에 대해서 만족도를 높인다면 업무 몰입도와 업무성과는 당연히 높아지겠지만 현실적으로 제약이 있으므로 우선 순위를 정하여 집중적으로 지원을 하는 것이 효율적이다. 직원에 대한 지원 우선순위를 정하기 위하여 '만족도' 연구에 '기대도' 개념을 추가하였다. 즉, 만족도가 낮더라고 기대도가 낮다면 해당 요소는 만족하지 않을 거라는 기대를 하고 입사 및 근무하고 있으므로 지원대상에서 후순위가 된다. 반면에 만족도가 높더라도 기대도가 더 높다면 해당 요소는 기대도에 비해 여전히 부족하므로 지속적인 개선이 필요한 항목이다. 본 연구는 설문조사를 통해 만족도와 기대도의 차이를 분석하고 제한적인 재원으로 직원의 만족도를 높일 수 있는 효율적인 만족도 개선 가이드를 제시하고자 한다.

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The Impact of Salespeople's Belief and Task Technology Fit Dimensions for User Satisfaction with Data on Usage of Sales Force Automation (SFA에 대한 판매원의 신념과 데이터만족에 대한 과업기술적합성과의 관련성이 SFA시스템의 사용행동에 미치는 영향)

  • Park, Un-Sun;Ham, Bong-Jin;Cho, Hyung-Lae
    • 한국IT서비스학회:학술대회논문집
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    • 2008.05a
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    • pp.409-415
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    • 2008
  • 본 연구는 판매원 개인적 요인 중 서비스 및 과업수행 경험기간을 고려하여 CRM의 기술도구인 영업자동화(Sales Force Automation: SFA이하)시스템을 받아들이는 판매원의 행동특성을 파악하고 그들은 어떤 일관된 신념과 데이터만족에 대한 과업기술적합성 그리고 사용행동을 보이는지 밝히고자 한다. 이는 고객과의 관계에서 실질적인 효과를 높일 수 있는 긍정적이고 적극적인 자세로 주도적인 판매 업무를 강화시키기 위한 것으로 판매원이 SFA 시스템 기술을 단순히 업무상으로 접근하는 것이 아니라 좀 더 효과적으로 기술을 수용하려면 판매원의 심리를 어떻게 파악해야하며 적절한 시스템에 적용 및 데이터 만족에 대한 과업기술적합성과 함께 유도하여 사용행동으로 이끌도록 하는데 의의가 있다.

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The Relationship of Job Embeddedness and Turnover Intention : Focused on the mediating effect of job satisfaction in the construction IT industry (직무배태성과 이직의도의 관계 -중소건설업 IT종사자의 직무만족 매개효과를 중심으로-)

  • Sung, Haeng-Nam;Cho, Dong-Hwan
    • Management & Information Systems Review
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    • v.32 no.2
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    • pp.339-357
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    • 2013
  • A purpose of this study is to examine the effects of job embeddedness on job satisfaction and turnover intention of construction IT worker and to verify the effects of job satisfaction as intervening variable on turnover intention. To achieve the purpose of this study, field survey was performed. To summarize the results of this study is as follows. First, if job embeddedness of construction IT worker (fit, links, sacrifice) in a workplace is high, turnover intention will be low; the result shows that there is a relation in relation level 0.00. Second, if job embeddedness of construction IT worker (fit, links, sacrifice) in a workplace is high, job satisfaction will be high it was excluded in working period links as there was no relation, but there was a statistical relation in service links, fit, and sacrifice for an organization. Third, if job satisfaction of construction IT worker in a workplace is high, turnover intention will be low this hypothesis can be adopted as there was a statistical relation. Fourth, job satisfaction works on the effect of job embeddedness (fit, links, sacrifice) on turnover intention as intervening variable.

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