• Journal of Korean Society for Quality Management
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• v.49 no.2
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• pp.127-143
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• 2021

Purpose: Smart Safety Living Lab is a Living Lab facility, constructed and operated by KITECH in Korea, to support the user experience(UX) evaluation, planning and certification of smart safety products and services. The purpose of this study is to develop a UX evaluation methodology that accommodates the characteristics of the Living Lab and smart safety products and services for a systematic and efficient UX evaluation in the Smart Safety Living Lab. Methods: A generic model of UX evaluation was first derived based on a review of related literature. Then, the generic model is revised to accommodate the characteristics of the Smart Safety Living Lab and smart safety products and services, resulting in the UX Evaluation Methodology for Smart Safety Living Lab (SSLL-UXEM). Results: The developed SSLL-UXEM consists of a structured process for UX evaluation, a guideline for conducting each step of the process, and a set of forms for recording the major evaluation results in each step. Conclusion: SSLL-UXEM can help to enhance the efficiency of the UX evaluation process and the consistency of the UX evaluation results. SSLL-UXEM is also expected to serve as a basis for UX evaluation in various living lab environments in the future.

• Journal of Appropriate Technology
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• v.7 no.2
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• pp.162-171
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• 2021

The Korean government proposed the K-SDGs in 2019 to promote the UN SDGs, but the role and tasks of science and technology, an important means of implementing the SDGs, have not been materialized. Accordingly, the role of science and technology ODA for the SDGs was established through the Ministry of Science and ICT's policy research project 'Science and Technology ODA Promotion Roadmap for Spreading the New Southern Policy and Realizing the 2030 SDGs'. In addition, goals, strategies, and core tasks for the next 10 years were derived in 10 fields such as water, climate change, energy, and ICT. In this paper, we analyze 30 key tasks of the ODA promotion roadmap for science and technology for the realization of SDGs, and propose mid- and short-term tasks and implementation plans for effective roadmap promotion. Among the key tasks in each field, four common elements were derived: ICT/smartization, a global problem-solving center, cooperation/communication platform, and business model/startup support platform/living lab that can create and integrate roadmap implementation conditions. In addition, the four mid- and short-term tasks, 1) Establishment of science and technology ODA network, 2) Establishment of living lab business platform linked to start-up support business, 3) Local smartization of recipient countries, and 4) Expand and secure sustainability of global problem-solving centers, were set in relation to the implementation of the detailed roadmap. For the derived mid- and short-term tasks, detailed implementation plans based on the ICTization of global problem-solving centers were presented. The implementation of the mid- and short-term tasks presented in this paper can contribute to the more effective achievement of the science and technology ODA roadmap, and it is expected that Korea's implementation of SDGs will also achieve high performance.