• 제목/요약/키워드: 쇼핑이론

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The Effect of Dynamic Shopping Experience on Experiential Perception of Value : Internet Shopping and TV Shopping (동태적 쇼핑 경험이 경험 가치 지각에 미치는 영향에 관한 연구 : 인터넷 쇼핑과 TV 홈쇼핑을 중심으로)

  • 이승창;유수연
    • Proceedings of the Korean DIstribution Association Conference
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    • 2003.05a
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    • pp.149-175
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    • 2003
  • 1990년대 이후 인터넷을 비롯한 각종 기술의 발달로 TV 홈쇼핑, 인터넷 쇼핑, 카탈로그 쇼핑, 모바일 쇼핑 등과 같은 새로운 소매업태가 등장함에 따라 각기 다른 소매업태, 즉 각기 다른 쇼핑 환경들이 어떻게 소비자의 가치지각에 영향을 미치는 가에 대한 연구가 필요성이 제기되었다. 이를 위해 본 연구에서는 인지 심리학의 한 이론인 인지 연속성 이론의 동태적 과업시스템을 소비자의 쇼핑 행동에 적용하였다. 즉 소비자의 쇼핑 경험을 소비자와 쇼핑 환경이 상호작용하는 동태적 과업으로 간주하였으며 이에 따른 가치지각을 연구하고자 한 것이 본 연구의 목적이다. 본 연구에서는 동태적 쇼핑 경험의 구성요소로서 내ㆍ외면적 특성인 소비자의 쇼핑성향과 쇼핑 환경을 정의하였으며 소비자의 경험가치에 있어서는 Holbrook의 경험가치 척도를 적용하여 소비자의 동태적 쇼핑경험이 쇼핑가치지각에 어떠한 영향을 미치는 가를 실증적으로 분석하였다. 본 연구에서 적용한 경험가치척도는 경제적 가치, 효율성, 내면적 즐거움, 현실도피성과 같은 추구 가치와, 시각적 매력, 엔터테인먼트 가치, 서비스 우수성과 같은 수동적 가치로 구분되며 실증분석 결과 이러한 경험가치들은 각각 동태적 쇼핑 경험의 내ㆍ외면적 특성에 따라 서로 다른 영향을 받는 것이 검증되었다.

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A Marketing Theory-Based Approach to Customer's Perceived Shopping Experience (고객의 지각된 쇼핑경험에 대한 마케팅 이론적 접근)

  • Yoon, Sung-Joon;Choi, Dong-Choon
    • Asia Marketing Journal
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    • v.10 no.1
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    • pp.95-131
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    • 2008
  • This study serves the main research purpose of verifying the hypothetical relationship between antecedent and consequence variables of shopping experience based on the classification system by Schmitt (1999) who dimensionalized experience into five components (sense, feel, think, act, relate). Specifically, the study seeks to fulfill the following three research objectives. First, it substantiates dynamic relationships among the five experiential components comprising the strategic experiential modules that serve as the basis of the theoretical framework of the study. Especially, it focuses on interactive relationships among the experiential components by taking a holistic view of the experience. Second, the study seeks to uncover the effects of pre-experiential antecedents such as shopping motivation and shopping involvement, based on taxonomy of motivation as product-centered vs. experience-centered. Third, the study investigates the effects of shopping experience on intention to revisit with regard to department store, discount store, and Internet shops, based on customers' store experiences. The major findings from this study are as follows: first, the five experiential components were found to have a high level of correlations according to hypothesis verification. Second, shopping motivation was learned to have significant effects on preference toward thinking as well as feeling experiences. That is, product-centered (vs. experience-centered) shopping motivation exerted a greater influence on cognitive (vs. affective experience than affective (vs. cognitive) experience.

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Research in Shopping: Review of Academic Disciplines for a Shopping Theory (쇼핑연구 고찰: 학술영역 이해를 통한 쇼핑이론의 기초적 접근)

  • Park, Kyung-Ae
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.11
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    • pp.1802-1813
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    • 2008
  • As a very first step for theorizing shopping, this study attempted to diagnose the current of shopping research. Using the keyword of shopping from major academic databases in Korea, the study collected 560 research articles and analyzed patterns of: 1) research by year, journal, and academic area; 2) researchers by academic area; 3) keywords; and 4) research contents. Analyses showed that two thirds of articles in shopping were published after 2000. While the number of journals was the highest in business and engineering, the numbers of articles and researchers were the highest in business and apparel. The most frequently used included internet shopping mall, internet shopping, and shopping orientation. About 66% of shopping research was internet shopping related, and 80% was empirical study using individual consumers. Though shopping was studied as an individual consumer behavior, there were noticeable patterns in research contents by academic field. The study discussed such patterns and provided implications for multidisciplinary approaches for shopping theory and research.

e-커머스 창업생태계에서의 청년자영업자에 관한 연구 : N사 파트너스퀘어(광주) 이용자를 중심으로

  • Kim, Jong-Seong;Sin, Ji-Man
    • 한국벤처창업학회:학술대회논문집
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    • 2019.11a
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    • pp.21-25
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    • 2019
  • 본 연구의 목적은 N사의 파트너스퀘어(광주) 이용한 경험이 있는 청년자영업자를 대상으로 e-커머스 창업생태계인 온라인쇼핑몰에 진입하는 과정과 성과를 근거이론(Grounded Theory) 방법을 활용해 규명해 보는 데 있다. 본 연구는 심층 면접 조사 자료를 활용했는데, 연구 참여자의 선정에 있어 이론적 표본 추출(Theoretical Sampling)방식을 사용했으며, 스트라우스와 코빈(Strauss & Corbin)이 제시한 개방코딩, 축코딩, 선택코딩 순으로 진행한 후 패러다임모형으로 분석했다. 주요연구결과는 다음과 같다. 첫째, 부모가 e-커머스에 대해 잘 알지 못하거나 부정적이라도 자녀의 창업에 대해서 긍정적이면 자녀가 온라인쇼핑몰을 통한 자영업에 진입하는 것으로 나타났다. 그러나 부모가 e-커머스에 부정적이고, 자녀의 창업에도 부정적이면 자녀는 온라인쇼핑몰을 통한 자영업에 진입하지 못하는 것으로 나타났다. 둘째, 청년층의 e-커머스를 통한 자영업 진입과 성과 창출조건으로 e-커머스 활용능력이 중요한 것으로 나타났는데, 특히 N사의 파트너스퀘어(광주)는 e-커머스 활용능력을 증대시켜, 청년층이 온라인쇼핑몰을 통한 자영업 진입에 긍정적 영향을 주는 것으로 나타났다. 셋째, 청년층은 온라인쇼핑몰을 통한 e-커머스 자영업에 진입한 이후 단순한 매출액 증가 이외에 자존감 상승, 기회발견, 창의성 역량이 강화되는 것으로 나타났다.

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Dynamic Growth of On-Line Shopping and its Implication on the Channel Policy: The Case of South Korea (온라인 쇼핑의 동태적 성장과 유통정책에 대한 함의)

  • Lee, Dong-Il;Suh, Yong-Gu
    • Journal of Distribution Research
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    • v.15 no.5
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    • pp.127-153
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    • 2010
  • This study explores the locomotives of the growth in the Korean online shopping industry upon the theoretical basis based on the last 10 years' rapid changing environment. This attempt reveals the counter-arguments against preemtive effects based on the observation of reintermediation process in the online industry. We reviewed the NEBIC model proposed by Wheeler(2002) and propose the growth model, double helix framework based on the dynamic capability view. Furthermore the relevance of the proposed framework was validated with the review of last 10 years' sales and market share data in the online shopping industry. Meanwhile we found the limits of online market growth with the open market domination. So future of the online shopping retailers is depending on the development of the channel functions and merchandising on the basis of self-capability. Based on the tentative conclusion, we also suggest implications for the policy makers. Firstly policy facilitating the specialization of the power sellers incubased in the open market is necessary for the sustainable online market growth. And the establishment of the control tower is suggested to coordinate the consistency of the policies and regulations. And the device of the incentive is also proposed to strengthen the open markets' function to facilitate the small and medium online merchants.

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A Study of Classification Systems in the Internet Shopping Malls (인터넷 쇼핑몰의 상품 분류체계에 대한 연구)

  • 곽철완
    • Journal of the Korean Society for information Management
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    • v.18 no.4
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    • pp.201-215
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    • 2001
  • The purpose of this study is to identify how to construct an internet shopping mall classification system used on the library classification theories. To aid in identifying classification system, this study focused on the Ranganathan’s classification canons; canons for characteristics, canons for terms. The study shows six priniciples for an internet shopping mall classification system construct: products’characteristics, inclusiveness, various access points, category sequence and term consistency, term currency and obviousness, no term duplication. For future research, product’s search patterns and relationship to interface are suggested.

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Exploring factors affecting continuous intention to use online shopping festival (온라인 쇼핑 페스티벌 재이용의도에 영향을 미치는 요인분석 : 중국 이용자를 대상으로)

  • Jin, HaiYan;Sun, HaiRong;Hwang, HaSung
    • Journal of Internet Computing and Services
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    • v.20 no.3
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    • pp.101-109
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    • 2019
  • Based on the electricity sales and public consumption psychology during the online shopping festival, the purpose of this study is to investigate the factors that influence the reusing intention of the online shopping festival consumers. This research is focusing on The Theory of Reasoned Action(TRA) and The Technology Acceptance Model(TAM) to understand online shopping festival consumers' decision making process. The sampling is Chinese from 20s to 50s, who had participated in the online shopping festival.Findings suggests that first, the positive attitude of online shopping festival and subjective norms showed positive effects on online shopping festival consumers' reusing intention. Second, perceived usefulness, perceived ease and perceived enjoyment had statistically significant effects on online shopping festival consumers' reusing intention. Third, according to perceived risk perception of online shopping festivals, there were differences in factors affected the online shopping festival's reusing intention. In particular, the perceived ease of people who perceived risk higher, and the perceived usefulness of people who perceived risk lower had greatest impacts on reusing intention. Based on these findings, the implications and limitations of this study were discussed and suggestions for subsequent studies.

A Study on the Transformation of Shopping Behavior under Multi-Channel Consumption Environment (멀티채널 소비상황에서 쇼핑행동 전환에 관한 연구)

  • Kwon, Jae-Kook;Park, Byung-Kwon
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.3
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    • pp.61-82
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    • 2020
  • This study was conducted to investigate the transformation of shopping behavior from showrooming to webrooming under multi-channel environment. By applying the push-pull-pooring (PPM) theory, we conceptualized the lack of utilitarian shopping value of showrooming as a push effect, the experiential shopping value of webrooming as a pull effect and the showrooming lock-in as mooring effect. Using structural equation model based on 276 sample data, we identified that the utilitarian shopping value of showrooming and the experiential shopping value of webrooming have a positive effect on the intention of webrooming, and that the showrooming mooring had a negative effect on the intention of webrooming.

A Study of Korean-American Consumers' Fashion and Shopping Behavior Based on a Bidimensional Model of Acculturation (이차원적 문화적응이론을 토대로 한 한국계 미국인 소비자들의 패션 및 쇼핑 행동에 관한 연구)

  • Lee Yoon-Jung;Lee Jaeil
    • Journal of the Korean Society of Clothing and Textiles
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    • v.28 no.12 s.138
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    • pp.1545-1553
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    • 2004
  • This study assumes a bidimensional model of acculturation theory in order to understand the acculturation patterns of Korean-Americans and their fashion and shopping behavior. Bidimensional models of acculturation suggest that acculturating individuals may possess the components of both the heritage culture and the new, host culture. A combination of email and paper and pencil surveys was conducted with a convenience sample of Korean-Americans who are living in Seattle and vicinity area (n=108). The questionnaire included questions related to the respondents' and their parents' demographic information, the respondents perceived relationship with their parents, self-reported ethnic identification, ethnicity-related behaviors/attitudes, clothing involvement, shopping motivations, and fashion reference groups. The results support the bidimensional models of acculturation process as opposed to the linear model. Three different groups among Korean-Americans based on their ethnic identification pattern were found: a group with dominant Korean identity(Segregation group), a group with dominant American identity(Assimilation group), and a group with dual identity(Integration group). According to the results of MANOVA and subsequent Duncan and Scheffe tests, the Integration group showed distinct characteristics from Segregation group or Assimilation group, in terms of their ethnicity-related behaviors/attitudes, clothing involvement, shopping motivations, and fashion reference group influence.

The Effect of Store Image on Customers' Emotional Responses and Behavioral Intentions (점포이미지가 고객의 감정반응 및 행동의도에 미치는 영향에 관한 연구)

  • Xiong, jian-yong;Kim, won-kyum
    • Proceedings of the Korea Contents Association Conference
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    • 2011.05a
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    • pp.137-138
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    • 2011
  • 본 연구에서는 Mehrabian과 Russell (1974)의 S-O-R모델을 바탕으로 연구범위를 확장하여 점포이미지와 쇼핑가치를 포함한 연구모형을 설계하였다. 연구모형을 토대로 대형유통시설의 점포 관련 다양한 이미지를 선행자극요인으로 선정하고, 소비자들이 쇼핑하면서 경험하는 감정요인을 반응요인으로 설정하여 이들 변수들이 소비자의 행동의도에 미치는 영향을 파악하는데 주된 목적이 있다. 또한 이들 자극-반응 변수간의 관계에 쇼핑가치를 도입하여 조절효과를 검증하고자 한다. 본 연구는 연구범위를 확장하여 국가 간 비교 및 선행연구들이 간과하고 있는 부분에 대한 이론적, 실증적 접근을 시도하고 있다는데서 그 의미를 찾을 수 있다. 본 연구의 결과는 이론적인 측면은 물론 실무적인 측면에서도 본격적인 해외시장개척을 하는 한국유통기업의 해외마케팅전략 수립에 활용할 수 있는 유익한 시사점을 제공해 줄 수 있을 것이다.

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