• Journal of the Korea Convergence Society
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• v.12 no.6
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• pp.127-137
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• 2021

Korea's social economy promotion policy is a government-led policy, and its success or failure depends on how well it is known to the residents. The Jeonnam Social Economy Internet Shopping Mall was also established as a government-led road, but its popularity is low. This study examines the influence between reliability and loyalty of the 'Jeonnam Social Economy Shopping Mall'. 267 samples were used and verified with the SPSS 22.0 program. As a result of the study, the characteristics of shopping malls had a significant effect on customer trust and loyalty, and played a mediating role between reliability and loyalty. The residential area and the purpose of purchase had a moderating effect. The limitation of research is that comparative research with other shopping malls is insufficient. In the future, comparative evaluation should be carried out in relation to research on social economy enterprise products by region.

• Journal of Global Scholars of Marketing Science
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• v.4
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• pp.87-109
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• 1999

국내의 인터넷 쇼핑몰 운영업체는 일부 업체를 제외하고 영세하다. 따라서 수많은 문제점을 안고 있다. 특히, 소비자가 상품을 구매한 후 발생되는 전자결제의 문제점으로 인터넷 쇼핑몰업체뿐만 아니라 전체 전자상거래시장의 활성화에 반하는 일도 발생한다. 따라서 전자결제의 문제점을 도출하고, 이의 분석을 통한 전체 전자상거래시장의 활성화에 일조하고자 한다. 먼저, 운영업체 자체의 문제점을 도출한다면, 국내 인터넷 쇼핑몰의 영세성으로 인한 투자자금의 부족, 신용카드회사에서 영세 인터넷 쇼핑몰에 고율의 카드수수료를 부과, 중소 인터넷 쇼핑몰의 신뢰성의 문제 등이 있다. 두번째로, 외부 환경적인 측면에서 보면, 표준화와 보안문제, 전자결제시 소비자가 편리하게 결제를 할 수 있도록 배려함이 부족, 소비자의 전자상거래에 대한 인식부족 등이 있다. 운영업체 자체의 대응방안과 외부 환경적인 측면의 대응방안으로 구분하면 다음과 같다. 즉, 운영업체 자체의 대음방안은 공동화와 협업화, 소비자에 대한 신뢰성 회복 등이 있고, 두번째로, 외부 환경적인 측면에서의 대응방안은 전자상거래 요소기술개발 촉진, 불합리한 거래관행의 지도가 필요, 표준화와 인증제도의 정착화가 조속화, 소비자인식의 전환을 위한 노력의 필요성 등이 있다.

• Journal of Digital Convergence
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• v.12 no.8
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• pp.197-209
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• 2014

This study analyzed information privacy concerns and personal innovation influences effects of perceived usefulness, ease-of-use and satisfaction for a smartphone-based shopping mall, using technology acceptance model. For empirical analysis, the structural equation modeling analysis method was used. The results are as follows. First, information privacy concern is the usefulness of smartphone-based shopping mall has significantly negative, but did not affect the ease of use. Second, personal innovation is the usefulness and ease of use smartphone-based shopping mall have significant positive effect. Third, ease of use smartphone-based shopping mall is usefulness and satisfaction have significant positive influence. Finally, the usefulness of use of the shopping mall based smartphone significant satisfaction in positively influencing.

• The Journal of the Korea Contents Association
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• v.8 no.10
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• pp.172-179
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• 2008

In this paper we consider the electronic payment in Internet shopping mall. Electronic payment is one of the most interesting issues in e-Commerce. The credit card payment currently takes up the most part of electronic payment. With the rapid development of electronic commerce in China, more and more consumers begin to know that it is a very convenient way to pay for goods and services over the Internet. We therefore find the factors influencing the credit card payment in Internet shopping mall, and propose a model for analyzing the relationship between the factors and the intention of credit card use. We survey the significant factors influencing the intention of credit card use by using the proposed model.

• Proceedings of the Korea Information Processing Society Conference
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• 2000.10b
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• pp.1489-1492
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• 2000

요즘 전자상거래의 활성화로 전 세계적으로 인터넷 쇼핑몰과 경매 사이트를 운영하는 곳이 많이 있다. 하지만 사용하던 물건을 팔고 새로운 상품을 구매하려고 한다면 일반적으로 중고 물건을 파는 사이트를 찾아서 그곳에서 물건을 팔고 다시 다른 인터넷 쇼핑몰에서 물건을 사야하는 번거러움이 있다. 그리고 쇼핑몰 사이트의 관리자 입장에서는 판매부진상품이나 이원상품 등을 관리하기 어렵다. 또 기존에 구축되어 있는 맡은 쇼핑몰과 경매사이트의 데이터베이스의 활용도를 보면 저장된 상품을 보여주고. 판매가 되면 삭제되는 역할에 국한된 경우가 많다. 본 논문에서는 전자상거래의 사용자가 인터넷을 보다 간편하게 이용하고 사용자가 등록한 중고물품, 쇼핑몰의 판매부진상품, 이월상품의 경매로 인한 구매자의 참여를 위해 쇼핑몰과 경매 사이트를 통합하여 운영하고, 지금까지의 공통적이고 일반적인 내용의 E-mail 마케팅을 데이터 베이스 통계분석에 의해 차별화 되고 집중적인 E-mail 마케팅으로 구현한다.

• 한국데이터정보과학회:학술대회논문집
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• 2002.06a
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• pp.129-137
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• 2002

최근 MarketPlace의 시장의 한 영역으로 형성되고 있는 전자상거래 사이버 쇼핑몰의 규모와 확산도를 알아보고, 이 중 종합쇼핑몰 3곳, 전문쇼핑몰 1곳의 사이트 현황을 살펴본다. 또한 교차판매를 위한 상품간 연관성분석과 소비자간 구성과 거래동향 등을 분석하기 위하여 Data Mining을 이용한다. 좀 더 세분화된 고객분석을 위한 개선점을 제기하고, 이를 통하여 전반적인 전자상거래 쇼핑몰에 대한 인식을 제고한다.

• The Journal of the Korea Contents Association
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• v.8 no.7
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• pp.174-181
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• 2008

The purpose of the study is to find out how the quality attributes of door-to-door delivery service affects on the on-line shopping mall customers' satisfaction. For the study service quality and customer satisfaction theories were reviewed and the relation between service attributes and satisfaction was proposed. With empirical study the research found that customers' satisfaction of on-line shopping mall would be influenced by door-to-door delivery service quality attributes even though the door-to-door delivery firm is not the direct partner of the contract.

• Management & Information Systems Review
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• v.37 no.2
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• pp.23-42
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• 2018

As the development of the Internet in China has led to the active shopping of the internet, the number of Chinese internet users and online shopping malls is increasing rapidly. Chinese internet shopping malls are experiencing satisfaction and discontent with their websites. Research has focused on the satisfaction of customers using internet shopping malls and internet shopping malls reported complaints to users as complaints about products and websites. The study looked at seven area Chinese internet users (Beijing, Harbin, Shenyang, Ganssu, Xian, Shanghai and Henan). The effect of product complaints and site complaints on shopping attitudes and behaviors of internet shopping users was studied, and economic benefits were studied as a control variable. As a result, There was no effect on controlling the economic benefits of the complaint against the product, but the controlling the economic benefits of the complaint on the site was effect. About 83 percent of those surveyed were in their 20s and 30s who had experience shopping online and in internet. And It is intended to present theoretical reviews and guidelines for Korean internet shopping malls operating here, as they plan to expand to China by analyzing their internet shopping mall users.

• Archives of design research
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• v.14 no.1
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• pp.63-70
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• 2001

Thanks to the inter-connection of information servers throughout the world based on the internet technology, the new sphere which actual transaction can be made like in the visible market has become conspicuous as the virtual space. The movement to realize the new business through the cyber space has been actively ongoing. In the domestic market, a lot of corporations knowing the needs of internet shopping malls have entered into this e-business but they have not made a big success comparing with internet's potentials. And, it can be attributed to the simple planes and the limitations of information provided by the cyber malls, which means that the needs of better information transfer we apparent Accordingly, in this thesis, the research on the 3-D based products and shopping malls has been made through the inter-complementary composition between the 2-D shopping malls and 3-B ones. This research consists of 3 parts. Firstly, through the research on references and existing data, it presents the analysis on consumer's characteristics and sales limits of the internet shopping mall's products. Secondly, the background of 3-D shopping mall's advent and the virtual reality technology data are put together. Finally, it presents how the development of 3-D based product modeling and shopping malls can increase the consumer's purchase power and furthermore the directions of shopping malls to go.

• Proceedings of the Korea Association of Information Systems Conference
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• 2001.05a
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• pp.215-228
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• 2001

인터넷쇼핑몰을 이용하여 기업은 고객에게 상품/서비스를 전달하고 고객은 이를 구매하는 비중이 점점 증가하고 있다. 본 연구는 소비자의 인터넷쇼핑몰 이용요인에 영향을 미치는 선행요인들을 밝혀 보고 인터넷 쇼핑몰의 설계 및 관리에 함의를 얻고자 한다.