• Title/Summary/Keyword: 소비자의 개성

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A Study on the Structural Relationships among Brand Personality, Customer-Brand Relationship Quality, and Repurchase Intention: Focusing on Domestic Pizza Market (브랜드 개성, 소비자-브랜드 관계의 질, 재구매 의도의 구조적 관계 연구 : 국내 피자 시장을 중심으로)

  • Kim, Min-Jung;Seo, Kyung-Hwa;Lee, Soo-Bum
    • Culinary science and hospitality research
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    • v.19 no.2
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    • pp.130-148
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    • 2013
  • Domestic pizza market in Korea is in the age of maturity, and competition in the market is getting intense. Brand personality that can prompt consumer sensibility is evaluated as a proper method to differentiate the image of a corporate rather than products or technology that can be copied easily by competitors. In this study, we examined the structural relationships among brand personality of pizza brands in Korea, customer-brand relationship quality, and repurchase intention with selected measurement based on Aaker's Big 5. Based on questionnaires answered by 291 customers, this study examined validity and reliability by using SPSS 16.0 and AMOS 5.0 for its hypotheses. The result of the study modelling were GFI=0.900, NFI=0.922, CFI=0.965, RMSEA=0.050 at the level of ${\chi}^2$=384.130(df=1.715, p<0.001). First, sincerity, competence, and sophistication of the pizza brand personality had a positive effect on intimacy. Second, sincerity, competence, sophistication, and strength of the pizza brand personality had a positive effect on brand partner quality. Also, intimacy and brand partner quality had a positive effect on repurchase intention. Therefore, in the practical perspective, pizza brand management can utilize the findings of specific pizza brand personality in creating a competitive edge for marketing.

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A Study on Brand Personality Image, Shopping Value, Customer Satisfaction and Recommendation Intention in the IT Environment (IT환경에서 온라인쇼핑몰의 브랜드 개성이미지와 쇼핑가치, 고객만족 및 추천의도에 관한 연구)

  • Kim, Kyung-Hee
    • The Journal of the Korea institute of electronic communication sciences
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    • v.9 no.8
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    • pp.945-953
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    • 2014
  • This study attempts to explore the connectivity among brand personality, shopping value, customer satisfaction and recommendation intention by deriving brand personality image factors of online shopping malls. The analysis results are as follows. First, the brand personality of shopping malls were derived as 'vital', 'familiar', 'credible', 'competent', and 'sophisticated.' Second, shopping value was derived as hedonistic and practical shopping values. Third, it was shown that brand personality of shopping malls has significant impacts on shopping value. In addition, customers' shopping value, customer satisfaction and recommendation intention have significant impacts on each other. It is expected that this study can provide basic information for constructing differentiated marketing strategies in the domestic online shopping malls whose competition is heating up.

A Study on the Illustration of Biscuit Package Design (비스킷패키지디자인 일러스트레이션 연구)

  • LI, MINGYU
    • Proceedings of the Korea Contents Association Conference
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    • 2012.05a
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    • pp.231-232
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    • 2012
  • 상품의 종류가 다양해지고 개성을 추구하는 신세대 소비자들의 욕구와 그에 따른 행동도 다양해지면서 각 제품군의 라이프사이클이 짧아지는 경향을 보이는 현 시점에서 국내 제과업계의 일반비스킷 패키지디자인의 일러스트레이션을 살펴보았을 때 개성과 차별성이 뚜렷하지 못하고 신세대소비자들의 라이프스타일을 기반으로 한 디자인을 찾아보기 어려움에 반해 본 연구는 패키지디자인의 일러스트레이션에 있어서 국내 일반비스킷과 유기농비스킷의 비교 분석을 통하여 일반비스킷의 문제점을 파악하고 현대소비문화에 맞는 차별화된 패키지디자인방향을 모색하는데 의의를 두었다.

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A Comparative Study on the Gender Differences in Relation to Chinese Consumer's Selection of Korean Product: On the Basis of Beijing, Shanghai and Guangzhou Region (성(性)별 차이에 따른 중국 소비자들의 한국제품 선택에 관한 비교연구: 북경, 상해, 광주 지역을 중심으로)

  • Yoon, Seong-Hwan
    • International Commerce and Information Review
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    • v.18 no.3
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    • pp.101-130
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    • 2016
  • Recently, by increasing the importance of China as consumer market, the need for a systematic and scientific study of Chinese consumers has been raised. This study researches how country image and product attributes as well as brand personality influence Chinese consumers'selection of Korean product through a comparative study of gender differences. This study used the data which were collected through Chinese adult consumers'survey on Korean cell phone products who reside at Beijing, Shanghai and Guangzhou. The main findings presented through empirical analysis results are as follows. First, Country image and brand personality have more influence on female consumers than male consumers on selection of Korean cell phones. Second, Male and female consumers have more influences by product attributes than other two factors. This study has presented the main implications of the preferred marketing strategies for Chinese enterprises of Korea on the basis of these research results.

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고객만족 경영이란 무엇인가(2) - 소비자라는 개념인식에서 고객이라는 개념인식으로

  • 여춘돈
    • Product Safety
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    • s.53
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    • pp.14-17
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    • 1997
  • 소비자라는 용어는 공급자 중심 체제하에서 공급자인 기업이 상품소비대상을 지칭하는 개념이였다. 물자부족, 인력과잉현상이 지속되던 시대에서는 공급자를 제외한 모든 구매자는 물자는 소비하는 층이었다. 그러나 이제 그 소비자 개개인의 독특한 개성을 기준으로 상품을 선택하는 시대가 된 것이다. 따라서 기업경영자로서의 우리는 이제부터 구매자를 소비자라는 개념에서 고객이라는 개념으로 바꾸어 부르도록 하자.

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A Study on the Visualization of Brand Personality by Utilizing the Avatar (아바타를 활용한 브랜드 개성의 시각화에 관한 연구)

  • Song, Min-Jeong;Chung, Kyung-Won
    • Archives of design research
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    • v.19 no.1 s.63
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    • pp.215-224
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    • 2006
  • As the competition becomes more severe, the importance of brand confidence is coming to the front mainly because there has been a tendency of the customer for choosing a product or service in conjunction with the confidence. The concept of brand personality has formed as a result of various efforts for establishing a differentiated and confident brand image. The brand personality is regarded a useful mean for meeting objectives of a corporation for establishing a distinctive brand identity as well as customers for expressing their self-image. In line with the growing importance of the brand personality, researchers have attempted to measure it by various methods. However, most of researches were based on verbal and quantitative methods which take a long period of time and lots of efforts to analyze their results. Such methods also have limitations for visualizing the results. In this vein, this study aims to develop a new visible brand personality measurement system by utilizing the purpose-designed avatar. Major findings of the study are as follows: Firstly, the avatar can be an effective mean for visualizing the brand personality. As the avatar can visualize the personalities of human-beings through facial expressions, clothing, attitudes and movements, a specially designed avatar can express the brand personality. Secondly, types of the brand personality can be segregated into distinctive seven classes and such classes are used as guidelines for developing specially designed brand personality avatars. Thirdly, the purpose-designed brand personality avatar can be an effective mean for measuring the brand personality as a result of various tests for the validity. In condusion, avatar can be a more powerful tool than language for measuring the brand personality.

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A Study of Chinese Consumers' Selection to Korean Products: Focusing on the Local Western Region (중국 서부지역 소비자들의 한국제품 선택에 관한 연구)

  • Yoon, Seong-Hwan
    • International Commerce and Information Review
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    • v.19 no.2
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    • pp.109-141
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    • 2017
  • Recently, by increasing the importance of the western China as consumer market, the need for a systematic and scientific study of the western Chinese consumers has been raised. This study researches how country image and product attributes as well as brand personality influence the western Chinese consumers' selection of Korean products. This study used the data which were collected through survey of adult consumers residing at six city of western China on Korean products' selection. Then the results are used for statistical analysis. The empirical findings are as follows: country image and product attributes as well as brand personality influence on the western Chinese consumers' selection of Korean products although there exist difference. Among three factors, the western Chinese consumers have most influences by product attributes. And brand personality in relation to its symbolic aspect has an important influence on the western Chinese consumer's Korean products selection. This study has presented the main implications of the preferred marketing strategies for Korean enterprises in the western China on the basis of these research results.

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Three-dimensional sensitivity design pattern development of Mobile Metal Case which used EF(INNET) (E/F(INNET)을 이용한 Mobile Metal Case의 3차원 감성 디자인패턴 개발)

  • Cheon, Sang-Hyeon;Ji, Sang-Won
    • Proceedings of the Korean Society for Emotion and Sensibility Conference
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    • 2009.11a
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    • pp.20-24
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    • 2009
  • Mobile의 기술발달과 보편화에 따라 소비자들은 Mobil이 자기 개성 표현인 액세서리화되고, 더욱 감성적이고 차별화된 디자인을 요구함에 따라, 기업들은 이런 소비자들의 개성화 감성화의 니즈를 표면처리 디자인 기술로 효율적으로 적용해 소비자의 감성만족을 시키려 하고 있다. 국내외 Mobile 시장에서 Metal Case 외장의 2차원적인 디자인패턴은 다양한 표면처리 가공 접근이 용이하지 못하고, 패턴디자인의 한계에 이르렇다. E/F(INLET)의 도금 가공 기술의 Concept은 "원활한 모재의 제품 박리성" 에 있으나, 역발상으로 "Metal 모재와의 밀착성"으로 제품디자인을 구현하여, 제품의 도금 두께층 및 신뢰성 기술 확보함으로, 표면층에 사진, 그림, 인물 풍경, 자연물이미지 등의 다양한 감성디자인패턴의 구현이 가능해졌다. 산업기술자원부의 디자인혁신센터로 중소기업디자인개발 지원을 위해 설립된 중앙대학교 디자인경영센터와 SR I-TECH의 기술력으로 3차원 감성디자인패턴을 개발하게 되었다.

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The Effect of Kids Fashion Brand Personality on Brand Loyalty -Exploring the Moderating Effect according to the Child's Gender- (키즈 패션 브랜드 개성이 브랜드 충성도에 미치는 영향 -자녀의 성별에 따른 조절효과를 탐색하며-)

  • Yang, Su-Jin;Lee, Hyun-Ah
    • The Journal of the Korea Contents Association
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    • v.21 no.8
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    • pp.455-465
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    • 2021
  • The current study investigated multiple dimensions of brand personality for kids' fashion brands according to the brand personality scale of Aaker (1997) through an online survey of 500 women in their 20s to 40s raising children. The extracted brand personality factors, such as sincerity, competence, and excitement, showed positive and direct effects on brand loyalty. However, while sincerity and excitement turned out to have indirect effects mediated by brand identification on brand loyalty, competence did not have significant indirect effect. However, as a result of examining the moderated mediating effect according to the child's gender on the brand personality's mediating effect, in case of daughters, the effect of competence was strengthened, whereas the effects of sincerity and excitement were turned out to be increased in case of sons.

The Effects of Brand Experience and Personality on Consumer-Brand Relationships, Attachment, and Loyalty - A Comparison of Domestic and Global Brand Coffee Shops - (브랜드 체험 및 개성이 소비자-브랜드 관계, 브랜드 애착, 브랜드 충성도에 미치는 영향 - 국내외 브랜드 커피전문점 비교 -)

  • Hong, Ju-Young;Kim, Seong-Soo;Han, Ji-Soo
    • Culinary science and hospitality research
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    • v.22 no.5
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    • pp.231-251
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    • 2016
  • This study examined the effect of brand experience and personality on customer-brand relationships, brand attachment, and brand loyalty in domestic and global coffee shop brands. By comparing inter-structural relationships among factors between domestic brands and global brands, this study also provided strategic implications and directions for the effective marketing strategy of coffee shop brands. Data were collected through a self-administered survey of the consumers aged 20's to early 40's who used domestic and global brand coffee shops in Seoul and Kyunggi between August 1, 2014 and August 30, 2014. 500 surveys were distributed and 495 surveys were returned. Among them, data from 493 surveys were used for the analysis. The results from this study are as follows. First, it was found that the Think of experiences in coffee shop had a greater effect on consumer-brand relationship than the Sense-Feel. Second, the Sophistication of brand personality in coffee shop had a greater effect on consumer-brand relationship than the Excitement. Third, only Think of experience in coffee shop significantly impacted brand attachment, but Sense-Feel did not impact brand attachment. Fourth, only Excitement of brand personality in coffee shop significantly impacted brand attachment, but Sophistication did notact on brand attachment. Fifth, the consumer-brand relationship had a greater effect on brand loyalty than did brand attachment. Finally, the differences from a comparison analysis of domestic brands and global brands of coffee shop are as follows. In domestic brands, only the Sophistication of brand personality in coffee shop significantly impacted consumer-brand relationship. In global brands, the brand personality in coffee shop did not impact on consumer-brand relationship.