• Title/Summary/Keyword: 소비자설문조사

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Influence of Japanese Restaurant Menu Select Attribute on Consumer Preferences and Satisfaction - Focused on Mediating Effects of Customer Preferences - (일식 레스토랑 이용 소비자들의 메뉴선택속성이 소비자 선호도 및 만족도에 미치는 영향에 관한 연구)

  • Ju, Sung-Min
    • Culinary science and hospitality research
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    • v.22 no.4
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    • pp.353-364
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    • 2016
  • This study was conducted to find the influence of menu select attribute on consumer preferences and satisfaction as perceived by Japanese restaurant consumers. Survey method was employed and distributed during January 1 to January 31, 2016 from who have an experience in Japanese restaurants located in Busan and Gyeongnam. First, the quality of the menu (${\beta}=.444$, p<.001), menu design(${\beta}=.425$, p<.001), select menu motivation (${\beta}=.147$, p<.001) positively impact on consumer preferences. Second, consumer preference significantly and positively influence on customer satisfaction. Third, the quality of the menu (${\beta}=.650$, p<.001), menu design(${\beta}=.120$, p<.001), select menu motivation (${\beta}=.263$, p<.001) positively impact on consumer satisfaction. Finally, partial mediating effect of consumer preference was identified between select attributes and consumer satisfaction.

Comparison of the Perceptions of Professionals and Consumers on the Product Attributes of and the Expected Benefits from Performing Arts (공연예술상품 속성과 기대혜택에 대한 공연예술 전문가와 소비자의 인식 차이 비교)

  • Nam, Jung-Mi;You, So-Ye
    • The Journal of the Korea Contents Association
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    • v.15 no.5
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    • pp.66-77
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    • 2015
  • The main objective of this study was to identify the difference in the perceptions of the product attributes and the expected benefits for consumers and professionals in the performing arts industry. First, the Delphi method by using email and telephone was used to explore the professionals' perceptions of the attributes of performing arts and the expected benefits. Second, on-line consumer survey was used to explore the consumer perceptions of the attributes of performing arts and the expected benefits. Finally, this study tried to draw some difference of perceptions from both professionals and consumers. Contents of the arts, location of a theater, ticket price, relief of stress, and improvement of lifestyle were found to be commonly important factors for both parties. Among them, statistical differences between two groups were confirmed in the factors such as the reputations of the cast members and theatres, locations of theatres, and time duration of a performance.

Attitudes, Subjective Norms and Behavioral Intentions toward Purchasing Imported Casual Clothing (수입 캐주얼의류 구매에 대한 태도, 주관적 규범 의도에 관한 연구)

  • Park, Hye-Jung;Kitty G. Dickerson
    • Journal of the Korean Society of Clothing and Textiles
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    • v.26 no.12
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    • pp.1791-1803
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    • 2002
  • 국내 수입 캐주얼의류시장은 계속적인 성장을 거듭하고 있으나 이에 대한 소비자의 구매 의도에 대한 연구는 없는 실정이다. 따라서 본 연구는 소비자의 행동을 예측하는데 그들의 태도(Attitude)와 주관적 규범(Subjective Norm)을 고려하는 theory of reasoned action (Ajzen & Fishbein & Ajzen, 1975)에 의거하여 구매의도를 밝히고자 하였다. 본 연구의 자료를 위하여 서울시내에 거주하는 20대 이상의 남녀를 대상으로 설문조사를 실시하였다. 회수된 설문지 중 총 892부를 분석에 사용하였으며, 평균, 표준편차, 회귀분석을 실시하였다. 연구결과 소비자는 수입 캐주얼의류에 대한 구매 의도가 낮았으며, 이를 예측하는데 있어서 태도와 주관적 규범이 유의적인 결정 변수였다. 또한 주관적 규범이 태도보다 소비자의 구매의도를 예측하는데 있어서 더 중요한 결정 변수였다. 본 연구의 결과는 의류에 대한 소비자 행동의 문헌에 기여함과 동시에 국내 마케터(local marketer)와 국제 마케터(international marketer)의 마케팅전략 수립에 유용한 정보를 제시하여 준다.

A Study on the Effects of Restaurant Franchise Brand Equity and Value on Customer Loyalty and Customer Satisfaction (프랜차이즈 레스토랑 브랜드 자산 및 가치가 소비자 애호도와 만족도에 미치는 영향 연구)

  • Kim, Chan-Woo;Kim, Dong-Soo
    • Culinary science and hospitality research
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    • v.22 no.7
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    • pp.222-234
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    • 2016
  • This study measures the impact of restaurant franchise brand equity and brand value on consumer loyalty and customer satisfaction. The purpose of this study was to investigate the relationship between variables based on previous studies. The survey for this present study was conducted from consumers who visited in a franchise restaurant within three months. in Seoul and the metropolitan area. Research revealed that brand equity and value of the franchise restaurant appeared to have a positive impact on customer loyalty, and then consumer loyalty exhibiting a positive impact on consumer satisfaction. In addition, brand equity and value of the franchise restaurant showed a positive impact on customer loyalty.

Comparing the Results of Big-Data with Questionnaire Survey (빅데이터 분석결과와 실증조사 결과의 비교)

  • Kim, Do-Goan;Shin, Seong-Yoon
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.20 no.11
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    • pp.2027-2032
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    • 2016
  • The rapid diffusion of smart phones and the development of data storage and analysis technology have made the field of big-data a promising industry in the future. In the marketing field, big-data analysis on social data can be used for understanding the needs of consumers as an effective and efficient marketing tool. Before the age of big-data, companies had relied upon the traditional methods such as questionnaire survey and marketing test in which a small number of consumers had participated. The traditional methods have still been used. Although both of big-data analysis and traditional methods are useful to understand consumers. It is need to check whether the results from both include similar implications. In this point, this study attempts to compare the results of big-data analysis with that of questionnaire survey on some cosmetics brands methods. As the results of this study, both results of big-data analysis and questionnaire survey include similar implications.

Development of Individual Stockout Response Index in the Online Fashion Products Shopping

  • Kim, Joo-Hyun;Lee, Jin-Hwa;Kwak, Young-Sik;Hong, Jae-Won
    • Journal of the Korea Society of Computer and Information
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    • v.25 no.1
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    • pp.131-140
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    • 2020
  • In this study, we analyzed the effect of consumer's cognitive response, emotional response and behavioral response on online shopping stockouts (ISRI: Individual Stockout Response Index). And we try to show the heterogeneity of the degree of consumer response by subdivision market based on the regularity of distribution. The ISRI was developed by Kim and Lee in 2016 and 2018, which were based on the items and factors of cognitive, emotional and behavioral responses. The exponential stockouts response of consumers in this study will give an accurate picture of what consumers want when stockouts. further research should be done on how consumers' reactions are influenced by situational characteristics, consumer characteristics, store characteristics and brand / product characteristics. Especially, the price level of the product will affect the consumer 's response in the case of online fashion goods shopping.

A Study on the Propensity to Consume Oriental Herbal Cosmetics (한방 화장품 소비성향에 관한 연구)

  • Choi, Yoon-Jung;Kim, Ju-Duck
    • Journal of the Society of Cosmetic Scientists of Korea
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    • v.32 no.4 s.59
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    • pp.283-298
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    • 2006
  • The domestic market of oriental herbal cosmetics has rapidly grown in the last few years. In this study, we investigated female consumers' cosmetics-buying behavior to know their appreciation of oriental herbal cosmetics. We also tried to deduce the strategies for growth and development of the oriental herbal cosmetics market in the future. A survey was conducted with women ranging in age from 20 to 50, who resided in Seoul; a total of 400 questionnaires were distributed and then 344 copies of those. were collected and analyzed statistically. This study provides basic information about the present status of oriental herbal cosmetics market and the real state of the cosmetic consumption. The consumers needs identified in this study, provides basic data in setting a marketing strategy for the oriental herbal cosmetics market.

Effects of the Questionnaire and Radioactivity Measurement of Fishery from the Fukushima Nuclear Disaster (후쿠시마 원자력 재해 이후 수산물의 방사능 측정 및 설문 조사)

  • Kim, Myung Jun;Kang, Seok Min;Kweon, Dae Cheol
    • Journal of the Korean Society of Radiology
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    • v.10 no.1
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    • pp.53-58
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    • 2016
  • March 11, 2011 Fukushima nuclear power plant accident has occurred, the last four years, his is the current state of anxiety remains on the consumer. Therefore, 2015 the current progress continues to have continued research for the purpose of resolving the insecurity of fishery in the country. We measured the radiation of the origin of fishery products, by 2015, research was carried out through a number of references to get additional data or studies that influence this to some degree. Create a consumer and one for the seller for the survey to find out the thoughts of both consumers and sellers on fisheries was to create the statistics by direct survey in 2014 year survey meter using PM1405 equipment dynamics of several species of aquatic origin in accordance with the (Taiwan, China, Russia), mackerel, pomfret, hairtail, saury, shrimp, squid measurements of radiation were investigated. The measurement in 2014 was $0.043{\sim}0.073{\mu}Sv/h$. The seller influenced the survey (90%) on fishery products sales, consumer safety, without this fishery (90%), radioactive contamination very high (28%) and the polarization was not as nearly 72%. The study of the stability of the radiation determined by the radiation levels of the aquatic marine products in a comparison the radiation levels result was determined in ICRP below the standard value (1 mSv/y).

전자상거래에서 소비자 구매행위에 미치는 영향요인에 관한 연구

  • 김성언;나선영
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 1999.12a
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    • pp.613-622
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    • 1999
  • 본 연구에서는 전자상거래에서 소비자 구매행위에 영향을 미치는 요인이 무엇인지에 대하여분석을 하였다. 전자상거래는 거래활동의 주체에 따라 기업내 거래, 기업간거래, 기업과 소비자간거래 등으로 분류할 수 있는데, 기업과 소비자간의 전자상거래가 활성화되기 위해서는 먼저 전자상거래에서 소비자의 구매행위에 미치는 영향요인에 관한 분석이 이루어져야 한다. 따라서 본 연구에서는 기업과 소비자간의 전자상거래 관점에서 소비자들이 전자상거래에서 제품이나 서비스 구매시 영향을 미치는 요인들이 무엇인지 설문조사를 통해 얻어진 자료를 토대로 실증분석을 하여 관련성을 검증하였다

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