• Journal of Energy Engineering
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• v.25 no.4
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• pp.236-244
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• 2016

Theoretical review of the PR activities was initiated using Lasswell's (1948) SMCRE model to evaluate the indicators of the collaborative programs with NGO and the outcome of the activities promoting energy-saving programs. The indicators were then set based on a case study by Nho Younhwoo (2012). This paper aims to develop evaluation indicators for the activities promoting energy-saving programs and evaluate how energy consumers recognize the reputations of PR agencies (sender), PR content (message), PR media outlets (channel), and the degree to which such PR activities induce energy-saving behaviors.

• 한국IT서비스학회:학술대회논문집
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• 2007.05a
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• pp.231-236
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• 2007

서비스 경제의 확산과 경쟁심화라는 현 시점에서 서비스품질은 조직의 장기적인 핵심 가치로 판단되는 것이 타당하며, 조직은 서비스품질을 확보하여 재무성과를 향상시켜야 할 것이다. 조직의 성과는 유/무형의 재무적 요소로 표현되나 이러한 재무성과의 성공과 실패는 리더십, 전략, 고객만족, 정보와 지식, 인적자원, 프로세스 등의 유기적인 체계에 의해 좌우된다. 본 연구에서는 한국표준협회 한국서비스대상의 평가지표를 기본 구조로 하여 평가 지표가 실행과제의 내용을 구성할 수 있도록 지표를 세분화 하고 서비스품질의 개선을 통해 경영성과의 증진을 도모하는 일련의 방법론과 프로그램을 개발한다. 연구의 결과는 기업이 전사적 측면에서 서비스품질 활동을 위한 지표개발로부터 실행계획수립까지의 과정에서 필요한 가이드라인 혹은 실질적인 평가 자료로 활용되기를 기대한다.

• KSCE Journal of Civil and Environmental Engineering Research
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• v.34 no.1
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• pp.251-259
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• 2014

Securing publicness and efficiencies are the two core goals for implementing quasi-public bus system. However, researches for evaluating the quasi-public bus system with respect to the two goals have been very limited. This study represents an attempt to evaluate the system performance in these two aspects. To achieve this, a framework for performance evaluation is developed. Utilizing the framework, the 5-year performances of the quasi-public bus system in Busan are evaluated. Acess, agency and public interests are employed as criteria for publicness evaluation. Financial aspects of operators, labor, vehicle utilization, productivity and operational costs are selected as indicators for efficiency evaluation. The results show that the publicness of bus services has been vastly improved, while the efficiency has been also improved in most areas except in cost and vehicle utilization aspects. The results of this study will be of use for planners and policy-makers developing strategies for system improvement. It is hoped that this study can be further refined by adding and adjusting indicators which this study may neglect or ignore.

• Journal of the Korean Society for Railway
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• v.12 no.2
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• pp.315-320
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• 2009

In this paper we presents an approach to evaluating the performance of freight railway stations based on several performance indicators as an alternative to the evaluation based on single indicator. Such evaluation needs a way to weight the importance of the individual performance indicator. Data envelopment analysis (DEA) suggested by Charnes, Cooper, and Rhodes (1978) can be used to determine the weights. Using DEA we evaluate 353 freight railway stations based on four performance indicators: loading volume, unloading volume, loading revenue, unloading revenue. The evaluation results facilitates the organization's decision making by providing valuable information.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.28 no.2
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• pp.501-511
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• 2018

The purpose of this study is to develop the performance evaluation indicator of information security training program for developing the next generation of top security leaders. Through literature review and focus group interview, we derived the performance areas and indicators based on the logic model. We conducted AHP(Analytic Hierarchy Process) questionnaire to calculate the weight of the derived indicators, and developed the performance indicator based on the survey results. Performance indicators were composed of 18 indicators in four main categories.

• 대학교육
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• s.148
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• pp.53-61
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• 2007

지금까지 대학교육의 질적인 측면을 평가하려는 다양한 지표 개발이 있었다. 교육의 성과를 간접적으로 평가하는 지표들이 대표적인 사례다. 하지만 지표들이 질적인 측면을 제대로 평가하지 못한다는 한계점을 드러내왔다. 이를 볼 때 커리큘럼 평가는 해당 분야의 전문가들을 대상으로 한 동료평가 방식으로 진행하는 것이 타당하며 통계상의 오류를 방지하기 위한 보완이 뒤따라야 할 것이다.

• Journal of the Korea Convergence Society
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• v.10 no.1
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• pp.187-195
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• 2019

There is a growing emphasis on objective and quantified performance measurement methodologies for the interactions that occur within modern companies. This is due to the importance of establishing and practicing future-oriented strategies by estimating the present value of the company and the current energy status through objective evaluation of the company. Therefore, the selection of KPI as a performance index using BSC (Balance Scorecard), which is a recent objective performance measurement methodology, has become very important. Although many studies on existing KPIs have been made in various industries, KPI studies on SI companies have been insufficient. This study focuses on finding KPIs applicable to SI companies. The study on the KPI design system according to general strategy of SI companies and the development of methodology and evaluation index according to index development for each group were carried out and the weighting methodology according to each evaluation index was presented.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2006.11b
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• pp.397-409
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• 2006

연구결과는 학술적인 논문, 기술의 기반이 되는 특허, 기술이 체화된 상품 등 다양한 방법으로 도출되고 있다. 현재까지 연구 성과를 측정하는데 있어서 수치로 표시되는 정량적인 평가는 용이하게 활용하고 있다. 하지만 질적인 우수성을 평가하기 위한 정성적인 방법은 많은 연구를 필요로 한다. 각기 다른 목적이나 용도로 만들어진 평가지표나 방법론이 적절하게 적용하여 평가지표로 적용되어 지기는 힘든 상황이다. 특히 연구자나 기관 등의 평가 시 연구논문을 활용한 계량정보기법을 근간으로 하는 다양한 방법이 많은 연구자들을 통해 제시되고 있다. 또한 학술적인 논문뿐아니라 산업으로 대표되는 특허의 평가시도 유사한 방법을 활용하고 있다. 문헌의 경우는 SCI DB를 활용하여 정성적인 부분을 대체하고 있다. 하지만 산업으로 대표되는 특허의 정성 평가는 많이 활용하지 못하고 있다. 이에 특히 문헌 및 특허의 인용정보를 대상으로 최근 제안되고 있는 연구 성과 지표인 h-지수 등을 활용하여 사례를 분석하여 보고자 한다.

• Journal of Korea Technology Innovation Society
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• v.11 no.3
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• pp.376-399
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• 2008

Science and technology (S&T) is one of the most important elements in a nation's competitiveness. In an effort to strengthen their national competitiveness, all countries are focusing on upgrading the level of eir S&T. With these factors in mind, Korea has increased its support of national research and development (R&D). In recent years, this added support has resulted in an increased interest in the effectiveness of R&D. We have made continuous efforts to enhance the accountability and effectiveness of R&D by strengthening performance evaluation and considering R&D evaluation results during the budget review (appropriation) process. In order to change to a performance based system, we need to develop objective and scientific indicators to measure and evaluate the quality of the research performance of R&D programs. One of the primary research outcomes is publications. The impact factor of publications is widely used to evaluate overall journal quality and the quality of the papers published therein. However, the use of impact factors has been criticised because they can vary greatly when works from different subject areas are compared. In order to overcome this limitation, we have developed three kinds of qualitative indicators, which are functions of the impact factor. Two of these qualitative indicators, Modified Rank Normalized Impact Factor and Ordinal Rank Normalized Impact Factor, are based on order statistics (rank) for all journals from a specific specialty. The third qualitative indicator, Relative Field Impact Factor, uses the average impact factor of all journals within a subject category. We also suggest a quantitative indicator, Percentage of Contribution. In this study, we suggest 4 indicators and use them to evaluate the performance of outcomes from three R&D programs supported by the Ministry of Education, Science & Technology. We also perform a simulation study to verify the effectiveness of the proposed indicators. It can be shown that the proposed Ordinal Rank Normalized Impact Factor is the most reliable and effective indicator for comparing research performance across subject categories. However, we recommend using previous indicators in combination with the proposed indicators in this study for the research evaluation of R&D programs.

• 한국IT서비스학회:학술대회논문집
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• 2006.05a
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• pp.583-592
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• 2006

본 연구에서는 정보화지원사업에 대한 성과평가를 위해 도출된 각 평가항목의 측정지표들을 실제로 평가업무에 적용함에 있어서 그 사용의 용의성 및 신뢰성, 그리고 내용적인 적합성이 어느 정도 확보되어 있는지를 검증하는 일련의 부합성 분석절차를 개발${\cdot}$확립하였다.