• Title/Summary/Keyword: 서비스 만족도 조사

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The Relationship among Trust of Instructors, Leisure Benefit and Resilience for Golf Participants (골프참여자의 지도자 신뢰와 여가 이득 및 회복탄력성의 관계)

  • Kim, Hyung-Jin
    • Journal of the Korean Applied Science and Technology
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    • v.37 no.5
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    • pp.1344-1355
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    • 2020
  • The purpose of this study was to investigate the relationship among trust of instructors, leisure benefit and resilience for golf participants. To achieve the goal of this study, a total of 250 questionnaires were distributed and 250 copies were collected back. Out of those returned questionnaires, insincerely replied or double-replied questionnaires were excluded and finally 234 questionnaires were analyzed for this study. For analysis of the data, frequency analysis, exploratory factor analysis, reliability analysis, confirmatory factor analysis, correlation analysis, and structural equating modeling were conducted using SPSS 18.0 and AMOS 18.0. Main findings were as follows: First trust of instructors had a positive effect on leisure benefit. Second, leisure benefit had a positive effect on resilience. Third, trust of instructors had a positive effect on resilience. Fourth, leisure benefit mediated the relationship between golf participant trust of instructors and resilience. Therefore, it is necessary to make efforts to make golf participation lead to satisfaction, and in addition, it is necessary to seek various and convenient services so that various benefits can be generated through golf, and even psychological management through careful observation of golf participants. Is judged.

A Study on University Researchers' Data Management Practices (대학 내 연구자들의 연구데이터 관리에 관한 연구)

  • Kim, Jihyun
    • Journal of Korean Library and Information Science Society
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    • v.43 no.3
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    • pp.433-455
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    • 2012
  • This study examined research data management practices from the perspectives of university researchers. A survey was conducted for principal investigators of projects in universities selected to be funded by National Research Foundation in 2010 and 2011. Predicated on the analysis of 131 survey responses, there was a great difference in types of research data between Humanities & Social Science fields and Science, Medicine and Engineering fields. Most respondents added value of their data by linking to other types of information or combining data from other sources. For storing data, PC or portable media were generally employed, and around 80% of respondents saw their data having a useful life under 10 years. Data was shared within research team and with outside researchers who requested data. The percentage of respondents who have reused data was higher than that of respondents who have shared data. In order to obtain data for reuse, the majority of respondents drew data from published articles, or contacted data creators. In most cases, mechanisms for managing data did not exist in projects or universities where respondents belong. Since the level of satisfaction with long-term preservation and metadata description of research data was found to be low, it was necessary to develop data archiving services to support the data management procedures.

품질경쟁력 평가모형에서 제품 디자인의 인과관계와 디자인 경영에 관한 실증적 분석 : 한국 제조업 부문을 중심으로

  • 임채숙;임양택
    • Proceedings of the Technology Innovation Conference
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    • 2004.06a
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    • pp.170-213
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    • 2004
  • 생산자 중심에서 소비자 중심으로의 경영 패러다임이 변화함에 따라, 이제 디자인 경영(design management)의 시대가 도래하였다 즉, 제반 기능의 활동이 독립적이고 순차적으로 이루어지는 기존 경영방식(즉, 제품 개발 $\rightarrow$ 제품 디자인 $\rightarrow$ 제조 $\rightarrow$ 마케팅 $\rightarrow$ 판매)과는 달리, 디자인 경영은 디자인을 중심으로 제반 기능간의 통합과 조정을 이룬다. 이 결과, 디자인 경영은 조직간의 커뮤니케이션을 활성화시키며 소비자의 추상적인 욕구가 구체적으로 상품에 표현되도록 노력한다. 이렇게 함으로써, 디자인 경영은 기업 이미지 창조의 역할을 적극적으로 수행하는 것이다. 이와 같은 소비자 중심의 경영은 과거 제품의 판매(sales)지향적이던 기업 활동을 소비자와의 관계(relationship)지향적으로 변화시키고 있다. 본 연구의 분석 목적은 제품 디자인을 품질경쟁력의 결정요인으로서 포함시켜 품질경쟁력의 평가모형을 개발하고 품질경쟁력의 결정요인 및 상관관계와 품질함수를 추정함으로써 제품 디자인 및 디자인 경영의 기능적 역할을 규명하고 디자인 경쟁력 수준을 평가 및 측정할 수 있는 모형을 정립함과 동시에 이를 제고할 수 있는 정책방향을 제시하는 것이다. 이로써, 본 연구는 신상품의 개발과정에서 어떻게 제품 디자인이 연구개발, 제조, 마아케팅, 판매 등의 제반 기능들과 상호 작용하며 이들 기능들의 통합과 조정을 추구할 수 있는가를 보여주는 디자인 경영의 이론적 기초를 제공하고자 함이다. 상기와 같은 연구목적과 분석목표를 위하여, 한국 제조업 부문의 400개 표본기업에 대하여 소정의 설문조사를 통하여 추출된 측정변수들을 기초로 품질경쟁력의 결정요인을 분석하고 품질경쟁력 지수를 도출하여 산업부문별 및 제품유형별로 비교하였으며, 품질함수를 추정하였다. 전술한 분석결과를 토대로, 디자인 경영이론의 기초를 제공하기 위한 시도로서 제품 디자인의 파급효과와 인과관계에 대한 가설검정을 실시하였다. 본 연구의 분석 결과는 다음과 같이 요약될 수 있다. (1) 품질경쟁력의 결정요인으로서 주요 제품들의 기능성, 기본 성능, 제품성과의 기술적 성취도, 제품 수명(내구성), 신뢰성, 핵심 기술력, 사용 편의성, 서비스 편의성, 생산 용이성, 제품 디자인의 우수한 정도가 a=0.01 수준 하에서 유의적으로 추정되었다. 이들 변수들 중에서 품질경쟁력에 가장 큰 영향을 미치는 측정변수는 제품의 기본 성능, 수명(내구성), 신뢰성, 제품 디자인의 순서로 추정되었다. 이것은 한국 제조업이 아직 산업 디자인이 품질경쟁력에 크게 영향을 미치는 성숙단계에 이르지 못하였음을 의미한다. (2) 제품 디자인에게 영향을 끼치는 유의적인 변수는 연구개발력, 연구개발투자 수준, 혁신활동 수준(5S, TPM, 6Sigma 운동, QC 등)이며, 제품 디자인은 우선 품질경쟁력을 높여 간접적으로 고객만족과 고객 충성을 유발하는 것으로 추정되었다. 상기의 분석결과로부터, 본 연구는 다음과 같은 정책적 함의를 도출하였다. 첫째, 신상품 개발과 혁신을 위한 포괄적인 연구개발 프로젝트를 품질 경쟁력의 주요 결정요인(제품의 기본성능, 신뢰성, 수명(내구성) 및 제품 디자인)과 연계하여 추진해야 할 것이다. 둘째, 기업은 디자인 경영 마인드 제고와 디자인 전문인력 양성을, 대학은 디자인 현장 업무를 통하여 창의력 증진과 기획 및 마케팅 능력 교육을, 정부는 디자인 기술개발 및 디자인 교육지원의 강화를 통하여 각각 디자인 경쟁력$\rightarrow$품질경쟁력을 제고시켜야 할 것이다.

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119 Rescuers' image of Citizens (일반시민의 119구급대원에 대한 이미지)

  • Uhm, Dong-Choon;Kim, Jin-Woo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.5
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    • pp.2259-2266
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    • 2012
  • This study was analyzed the 119 rescuers' image of citizens to provide a fundamental material to improve 119 rescuers' image effectively. This research design was a descriptive study. Data were collected from November 9, 2011 to December 9, 2011, and analyzed by SPSS PASW statistics 18.0 program. Among the 4 subcategories of the image, occupational image was found the highest value($3.17{\pm}0.36$), and the social image($2.81{\pm}0.48$) was found the lowest. There were statistical different between age($p$ <.001), occupation($p$ <.001), whether or not the emergency first response education is completed($p$ <.05), and whether or not 119 emergency service is received($p$ <.05). In the result of multivariate regression analysis, adjusted $R^2$ value was 0.120. The model fit 12.0%. Occupation (students, housewives and office workers) and those who completed emergency first response education were showed a positive image of 119 rescuers. There is a need to compare and analyze the image of 119 rescuers in accordance with whether or not 119 emergency service is received and the satisfaction with the emergency service under the control of the general characteristics(sex, age, occupation, economic level, etc.) of subjects.

시 최적화 제어기구의 설계방법에 관한 비교연구

  • 이양범
    • 전기의세계
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    • v.29 no.3
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    • pp.170-176
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    • 1980
  • 이 논문은 제어신호가 이상적인 포화특성을 갖은 제작조건하의 시불변, 선형 제어계의 시최적화 제어기구의 설계이론을 비교 연구하는데 목적을 두었다. 어떤 초기상태에 있는 계를 특정된 최종상태로, 최단시간내에 이행시켜 가는데 요구되는 제어기구의 설계문제는 여러해 동안 흥미있는 연구과제로 학계에 등장되었고 이러한 문제를 처리하는데에는 여러가지의 설계방법이 제안되어 왔다. 이 논문에서는 이러한 최적화 제어기구의 설계 이론중, 상태천이법에 의한 방법, 최대원리의 적용에 의한 방법 및 동적 프로그래밍기법에 의한 방법들을 서로 비교하여 2차계의 시최적화 설계사례에 이들을 적용시킴으로써 그 설계법상의 문제점을 비교 검토하여 보려는데 목적을 두었다. 설계사례 2차계는 시불변, 선형인 것으로 가정하였으며, 초기상태벡터 및 최종상태벡터는 모두 특정된 값으로 지정되고 제어신호는 이상적인 포화특성으로 제약받으며 스윗칭 시간이 유한크기가 아닌 정규형인 경우에 한정시켜 다루었다. 어느 설계이론을 적용시키나 시최적화를 위한 제어측은 단속제어방식으로 결과되었으나, 시최적화 문제의 특수성때문에 최대원리 및 동적 프로그래밍기법의 적용사례에서는 자연경계조건 및 Transversality 조건 등이 스윗칭시간 또는 최종시간을 직접 결정하여 주는 관건은 되지 못하였으며 계통의 상태방정식 또는 보조상태방정식을 구속제약된 양단상태량을 만족하도록 최적에어측을 적용하여 풀므로써 스윗칭시간과 최종시간이 얻어진다. 따라서 어느 한가지 방법의 적용만으로는 수학적인 처리상의 애로는 피할길이 없었으며 Hamiltonian함수의 변화성질을 보조적으로 활용하여 가면 이러한 번거로움이 덜하여 지긴하나, 다루는 계통의 차수가 높을 수록 이러한 수치해를 얻기위한 번거로움은 여간한 험로가 아닌 것으로 생각된다. 결론적으로 이러한 시최적화문제의 설계에는 몇가지의 혼용적용이 바람직하다고 결론된다. 이의 개발에 박차를 가하지 않을 수 없는 것이다.고, 우선 여기서는 당면문제로서 대처하지 않으면 안될 자동주파수제어문제및 계통의 경제운용문제만에 한정하여, 이것을 우리나라의 현상과 관련시켜 개설하고, 이들의 자동화에 관한 기본적인 문제를 간단히 적어 보겠다. 가능하다. 제작완료된 ASIC은 기능시험을 완료했으며 실제 line-of-sight(LOS) 시스템 구현에 적용중이다. 시대를 살아 갈 회원들이다. '컨텐츠의 시대'가 개막되는 것이며, 신세기통신과 SK텔레콤은 선의의 경쟁 과 협력을 통해 이동인터넷 서비스의 컨텐츠를 개발해 나가게 될 것이다. 3배가 높았다. 효소 활성에 필수적인 물의 양에 따른 DIAION WA30의 라세미화 효율에 관하여 실험한 결과, 물의 양이 증가할수록 그 효율은 감소하였다. DIAION WA30을 라세미화 촉매로 사용하여 아이소옥탄 내에서 라세믹 나프록센 2,2,2-트리플로로에틸 씨오에스터의 효소적 DKR 반응을 수행해 보았다. 그 결과 DIAION WA30을 사용하지 않은 경우에 비해 반응 전환율과 생성물의 광학 순도는 급격히 향상되었다. 전통적 광학분할 반응의 최대 50%라는 전환율의 제한이 본 연구에서 찾은 DIAION WA30을 첨가함으로써 성공적으로 극복되었다. 또한 고체 염기촉매인 DIAION WA30의 사용은 라세미화 촉매의 회수 및 재사용이 가능하게 해준다.해준다.다. TN5 세포주를 0.2 L 규모 (1 L spinner flask)oJl에서 세포간의 응집현상 없이 부유배양에 적응,배양시킨 후 세포성장 시기에 따른 발현을 조사한 결과 1 MOI의 감염조건 하에서는 $0.6\times10^6$cell/mL의 early exponential시기의 세포밀도에서 72시간 배양하였을 대 최대 발현양을 나타내었다. 나타내었다. $\beta$4 integrin의

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Estimating an Optimal Scale of a Railway Station with Non-Passengers (철도 비승차 이용객을 고려한 역사 시설물별 적정규모 산정방안)

  • Oh, Tae ho;Lee, Seon ha;Kang, Hee up;Insigne, Maria Sharlene L.;Lee, Sang Jae
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.16 no.4
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    • pp.76-91
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    • 2017
  • The Area of a domestic railway station is designed based on the 4-step traffic demand forecasting model with the average daily passenger count as one of its parameter. However, nowadays, due to increasing rate of railway station's function, the non-passengers are increasing. In order to consider those non-passengers who aren't using trains, assumed volume are added to the average daily passenger count of station to estimate the area, but the criteria being applied has no concrete basis. Therefore, this study aimed to recalculate the increasing non-passenger rate based on actual survey data of station users in any type of railway station to obtain the optimum area. Subsequently, the the design area was performed through pedestrian simulation. According to the result of the simulation, it was found that the total space of the exciting railway stations can be reduced up to 45% and will still satisfy the level of service(LOS) requirement.

A Beacon antenna of GPS impact and performance improvement implementation the proposal (중파 안테나의 GPS영향과 성능개선 구현 및 제안)

  • Choi, Yong-Kwon;Jeong, Jin Ho;Lee, Sang Jeong
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2015.10a
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    • pp.279-282
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    • 2015
  • Fisheries development of the basic law pursuant to article 15 (marine safety management, etc.) one of maritime safety and maritime traffic facilities nationwide network of DGPS in accordance with the building maximize infrastructure utilization and country. Source technology has been improving steadily raised for the benefit daegukmin. In particular, look at the type of product for the marine supply medium-wave receiver Performance products that satisfy most of the IMO Advisory. The antenna and receiver are separate structural supply for some integrated model with a very high Rather it is used as a portable receivers for marine positioning cheap integrated model development is needed. Correction of satellite navigation receivers for the current Marine GPS module, medium-wave modules can be developed one low cost Integrated in independent operating environments do not support the model development done look at what the problem is 285kHz ~ 315kHz in DGPS Beacon receiver structure using a medium wave or Beacon The medium-wave antenna and a GPS receiver signal to noise ratio was studied GPS signal attenuation on the DGPS performance looked at each GPS manufacturer medium-wave signal-to-noise ratio and normalized impact by GPS manufacturers noise power ratio per bandwidth for medium-wave GPS signals affect it was implemented to improve performance.

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Preference and Actuality for Science Laboratory and Teaching Environment of Science Teachers' in Primary and Secondary School (초.중등학교 과학 실험실 및 교수 환경에 대한 과학 교사들의 선호와 실제)

  • Kim, Myung-Hee;Kim, Youngshin
    • Journal of The Korean Association For Science Education
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    • v.32 no.10
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    • pp.1567-1579
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    • 2012
  • This study carried a survey to investigate teacher's cognition on preference and actuality about science laboratory and class environment targeting 262 science teachers. The results of this study are as follow: First, the actuality cognition of science teachers on science laboratory and class environment was lower than preference (p<.05). Second, there were no differences between preference and actuality regardless of gender (p<.05). However, the cognition on all of subordinates of preference appeared higher in females than males (p<.05). Third, at all levels of schools, preference is higher than actuality for science laboratory and teaching environment (p<.05). In case of preference, all of the subordinates indicated the difference between elementary and high school teachers (p<.05). On the other hand, in actuality there was a difference between elementary and middle school teachers in 'science laboratory facilities condition' domain only (p<.05). Fourth, the preference was higher than actuality in all school locations (p<.05). And in case of preference, there was no difference in all subordinates regardless of school sites. Whereas the cognition of small-medium city teachers was lower than metropolitan in actuality on the three domains of 'science laboratory facilities condition,' 'teaching condition and service support,' and 'staff policy and practice' (p<.05). As a result, this study informs that upgrading is necessary to achieve inquiry activity in science class in overall teaching environment including science classroom and laboratory.

The Ride Attraction Design of Theme Park (테마파크의 라이드 어트랙션 디자인)

  • 이호숭
    • Archives of design research
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    • v.15 no.3
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    • pp.5-14
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    • 2002
  • The amusement design of a large amusement park, including theme park, largely consists of attraction design, the main facilities, and auxiliary facilities design. The purpose of this study was to discuss the physical motion characteristics of major ride, a recently highlighted representative ride attraction, modern people's thirst for stronger stimuli, and some of the right future directions for amusement design. In theme park, there is an growing trend for rides, especially major rides, to be more thrilling, and Newton's Law motion is basically applied. The rides we can often see provides a thrilling experience that is different from that offered by vehicles we use everyday, due to a variety of speed change, namely of acceleration. Every entertainment facilities, including ride attractions, are externally cutting edge with the use of new technology. but internally, poor theme or concept not only makes it difficult to function properly as attraction but poses a severe threat to theme park survival itself. Theme park will be able to exist as a comprehensive entertainment entity, when attractions are designed to have a perfect harmony among story, method and environment with cultural universality.

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Influence on Information Security Behavior of Members of Organizations: Based on Integration of Theory of Planned Behavior (TPB) and Theory of Protection Motivation (TPM) (조직구성원들의 정보보안행동에 미치는 영향: 보호동기이론(PMT)과 계획된 행동이론(TPB) 통합을 중심으로)

  • Jeong, hye in;Kim, seong jun
    • Korean Security Journal
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    • no.56
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    • pp.145-163
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    • 2018
  • Recently, security behavior of members of organizations has been recognized as a critical part of information security at the corporate level. Leakage of customers' information brings more attention to information security behavior of organizations and the importance of a task force. Research on information breach and information security is actively conducted of personal behavior toward security threats or members of organizations who use security technology. This study aims to identify factors of influence on information security behavior of members of organizations and to empirically find out how these factors affect information security behavior through behavior toward attitude, subjective norm and perceived behavior control. On the basis of the research, this study will present effective and efficient ways to foster information security activities of members of organizations. To this end, the study presented a research model that applied significant variables based on integration of Theory of Planned Behavior (TPB) and Theory of Protection Motivation (TPM). To empirically verify this research model, the study conducted a survey of members of organizations who had security-related work experience at companies. So, it is critical for members of organizations to encourage positive word of mouth (WOM) about information security behavior. Results show that based on the integration of TPM and TPB, perceived vulnerability, perceived severity, perceived efficiency and perceived barriers of information security behavior of members of organizations had significant influences on mediating variables such as behavior toward attitude, subjective norm, perceived behavior control and intention. They also had significant influences on organization information security behavior which is a dependent variable. This study indicates companies should introduce various security solutions so that members of the organizations can prevent and respond to potential internal and external security risks. In addition, they will have to take actions to inspect vulnerability of information system and to meet security requirements such as security patches.