• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2014.05a
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• pp.523-524
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• 2014

Recently, Science museum have a key role in science and technology fields in the fusion of experience, paly and education. However, Services provided in science museum have lacked for interaction with customers and management systems for customers. Therefore, this study is for developing efficient membership model at science museum.

• Journal of Navigation and Port Research
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• v.46 no.6
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• pp.530-537
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• 2022

Tug services are essential services to ensure port safety. However, due to the relatively low barrier to entry into the tug service market, the number of service companies has increased, which has led to growing concerns about excessive competition among companies and poor service quality. To solve these problems, it is necessary to prepare a service quality evaluation system, but full-fledged implementation remains far away. The purpose of this study is to develop a tug service quality evaluation model that can be practically applied. To this end, an evaluation model consisting of two major categories, eight middle categories, and 25 detailed evaluation indicators was developed through a literature review, case studies, and expert interviews. AHP analysis is also conducted to derive the relative importance of the evaluation items. As a result of the analysis, it was found that the weight of user satisfaction was higher than that of management evaluation. In addition, the weights for each detailed indicator of management evaluation were in descending order of facility management, company management, and financial soundness, and it was analyzed that the management of facilities directly used for services was important. User satisfaction is in descending order of safety, punctuality, service satisfaction convenience, and transparency. These results show that securing safety is a top priority, and that the inherent quality of services such as safety and punctuality is more urgent than those of the convenience and transparency of the process in terms of providing preliminary services.

• The Journal of the Convergence on Culture Technology
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• v.8 no.2
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• pp.1-6
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• 2022

Lifelog is a digital record of an individual collected from various digital sensors, and includes activity amount, sleep information, weight change, body mass, muscle mass, fat mass, etc. Recently, as wearable devices have become common, a lot of high-quality lifelog data is being produced. Lifelog data shows the state of an individual's body, and can be used not only for individual health care, but also for causes and treatment of diseases. However, at present, AI/ML-based correlation analysis and personalization are not reflected. It is only at the level of presenting simple records or fragmentary statistics. Therefore, in this paper, the correlation/relationship between lifelog data and disease, and AI/ML technology inside lifelog data are examined, and furthermore, a lifelog data analysis process based on AI/ML is proposed. The analysis process is demonstrated with the data collected in the actual Galaxy Watch. Finally, we propose a future convergence service roadmap including lifelog data, diet, health information, and disease information.

• Journal of Internet Computing and Services
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• v.17 no.6
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• pp.123-131
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• 2016

Process mining in big data environment utilize a number of data were generated from the business process. It generates lots of knowledge and insights regarding implementation and improvement of the process through the event log of the company's enterprise resource planning (ERP) system. In recent years, various research activities engaged with the audit work of company organizations are trying actively by using the maximum strength of the mining process. However, domestic studies on applicable sales auditing system for the process mining are insufficient under big data environment. Therefore, we propose process-mining methods that can be optimally applied to online and traditional auditing system. In advance, we propose continuous monitoring information system that can early detect and prevent the risk under the big data environment by monitoring risk factors in the organizations of enterprise. The scope of the research of this paper is to design a pre-verification system for risk factor via practical examples in sales auditing. Furthermore, realizations of preventive audit, continuous monitoring for high risk, reduction of fraud, and timely action for violation of rules are enhanced by proposed sales auditing system. According to the simulation results, avoidance of financial risks, reduction of audit period, and improvement of audit quality are represented.

• 한국IT서비스학회:학술대회논문집
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• 2006.05a
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• pp.535-546
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• 2006

최근 기업의 비즈니스 가치 증대를 위해 IT의 전략적 활용과 정보시스템과 비즈니스 프로세스간의 연계와 통합에 대해 중요성이 강조되고 있다. 이에 따라 다양한 IT 서비스와 자신들을 효과적으로 관리하기 위한 IT 거버넌스 개념 재정립의 필요한 시점이나, 학계와 산업계의 높은 관심에 비해 국내 기업의 실증적인 사례연구가 부족한 실정이다. 본 연구에서는 사례 연구를 통해 IT 거버넌스와 관련하여 현재 기업에서 수행 중인 의사결정 체계와 활동, 유형 및 결정 요인 등을 살펴봄으로써 IT 거버넌스 구축의 현주소 및 향후 활성화 요인을 제시하고자 한다. 비교 분석을 위해, 동일 산업군에서 매출액 규모가 유사하고 IT 투자율이 높은 국내 대기업 2개 업체를 선정하였으며, Structure, Process, Relational Mechanism 관점에서 관련업체의 IT 부서 주요 관계자들과의 인터뷰와 여러 내부 자료들을 활용하여 심층적인 사례 분석을 수행하였다. 'A'사와 'B'사의 IT 거버넌스 사례 분석을 통해 의사결정 메커니즘과 요인을 파악하고 이를 바탕으로 보편적인 적용이 가능한 의사결정 영역별 특성 및 구성요소를 구체적으로 제시함으로써, 향후 기업의 환경에 맞는 IT 거버넌스 체계 구축 및 Reference로서 활용을 기대한다.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2002.05a
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• pp.987-993
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• 2002

최근 들어 전자상거래의 급속한 발달로 전 세계적으로 수송 물동량이 급격히 증대되고 있고, 이로 인해 택배사업이 대단히 활성화되고 있다. 출발지와 목적지가 서로 상이한 무수히 만은 수송 요구가 들어오면 수송 요구화물의 신속한 집배송을 위한 배차계획 및 수송계획을 세우는 것이 택배회사의 주요 업무이다. 이러한 배차 계획 및 수송 계획을 어떻게 수립하느냐에 따라 전체 수송비용뿐만 아니라 고객들의 서비스 수준에 상당한 영향을 미치게 된다. 그러나 이러한 운영적 차원에서의 의사결정 이전에 훨씬 중요하게 고려해야 할 내용이 택배네트워크의 설계 문제이다. 이러한 택배네트워크의 설계에는 터미널 개수 및 위치를 결정하는 전략적 문제와 영업소들을 터미널에 할당하는 전술적 문제로 구분될 수 있다. 현재 우리 국내에는 크고 작은 수많은 택배사업자들이 있으나, 그 중에서 비교적 규모가 큰 주요 택배회사들은 대부분 전국에 걸쳐 다수의 터미널을 설치하여 두고 수송화물의 집배송을 위한 물류거점으로 운영하고 있다. 이와 같은 터미널 위치 및 개수가 정해진 상태에서 전국에 걸쳐 분포되어 있는 영업소들을 어떤 터미널에 할당하여 처리되도록 하느냐의 여부는 수송비용 측면에서뿐만 아니라 고객들에 대한 서비스 측면에서 대단히 중요한 의사결정 중의 하나이다. 본 연구에서는 비용과 시간을 고려하여 전국에 걸쳐 분포되어 있는 영업소들을 어떤 터미널에 할당해야 하는지를 결정하기 위한 수리적 모형을 제시하고, 이에 대한 탐색적 해법을 제시하며, 국내의 택배회사 사례를 대상으로 모형을 적용해 보고자 한다.무가 많이 발생하는 유통 분야의 프랜차이즈 산업을 대상으로 기업정보시스템 구현 및 경쟁력 강화를 뒷받침하기 위해서, 기업간 프로세스 협업(collaboration) 부분의 데이터 및 서식, 이를 취급하는 기능과 프로세스에 대란 분석을 통해 업무 프로세스 모델링 방법론과 관련한 모델링 지침 및 메타모델을 이용한 표준 업무 프로세스 모델을 개발하여 기업간 업무 프로세스 표준화에 대한 체계적인 관리에 대한 방안을 연구하고자 한다.의Bullwhip effect를 감소시킬 수 있는 장점이 있다. 동시에 이것은 향후 e-Business 시스템 구축을 위한 기본 인프라 역할을 수행할 수 있게 된다. 많았고 년도에 따른 변화는 보이지 않았다. 스키손상의 발생빈도는 초기에 비하여 점차 감소하는 경향을 보였으며, 손상의 특성도 부위별, 연령별로 다양한 변화를 나타내었다.해가능성을 가진 균이 상당수 검출되므로 원료의 수송, 김치의 제조 및 유통과정에서 병원균에 대한 오염방지에 유의하여야 할 것이다. 확인할 수 있었다. 이상의 결과에 의하면 고농도의 유기물이 함유된 음식물쓰레기는 Hybrid Anaerobic Reactor (HAR)를 이용하여 HRT 30일 정도에서 충분히 직접 혐기성처리가 가능하며, 이때 발생된 $CH_{4}$를 회수하여 이용하면 대체에너지원으로 활용 가치가 높은 것으로 판단된다./207), $99.2\%$(238/240), $98.5\%$(133/135) 및 $100\%$ (313)였다. 각

• Journal of the Korean Society for information Management
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• v.32 no.1
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• pp.109-134
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• 2015

In the Korean wave 3.0 age, it is needed to prepare how to globalize and hold Korean culture through development of various Korean wave culture contents from existing contents focused on media. The goal of this study is to establish the foundation for developing the various Korean wave culture contents as linking information about other culture contents as well as food culture by extending Korean culture contents service based on LOD. For this purpose, this study established and assorted the concept of food culture through the literature review and case study and analyzed the applicability of the services of food culture contents based on LOD. Futhermore, this study provides the basis on extension of Korean wave culture service and suggests the process of implementation of food culture LOD and service model.

• Proceedings of the Korea Contents Association Conference
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• 2007.11a
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• pp.75-79
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• 2007

ISO 9001 International Quality Management System is international standard for develop a quality management system of organization. More efficient quality management supports a good environment for customer satisfaction to product and service that anytime. So, Korea Institute of Science and Technology Information (KISTI) was certificated ISO 9001:2000 Quality Management System in 2003 up to now. That is the first time on information flow and service for science and technology. For more efficient quality management, KISTI built a KQMS online system based on web. We obtain a improvement of customer satisfaction and efficiency of work, reduction of work processing time using KQMS.

• Proceedings of the Korea Contents Association Conference
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• 2008.05a
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• pp.607-610
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• 2008

It is required to processing hierarchically of the quality management which can enhancing organizational competitiveness through a improvement continuously of quality and production of service is give a satisfaction to customer's needs for quality. So, KISTI was the first to certificated for ISO 9001 quality system in information distribution. As a result, business of contents distribution(collection - analysis - processing - loading - establishment - service) is define definitely, through an establishment of standard format to standardization of business process. And it can be managed to risk through a analysis and derive a risk factor during business processing.

• Journal of Digital Convergence
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• v.19 no.11
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• pp.85-93
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• 2021

The government is pursuing plans to create new e-government services. In terms of improving business procedures, dBrain (finance), e-people (personnel), and Onnara (electronic payment and business management) have achieved considerable results, and are currently making efforts to improve existing administrative services using newly emerged ICT. Among them, this paper attempted to study whether self-learning-based intelligent administrative services are efficient in the work process of public officials promoting actual work and affect their continued use. Based on individual perceptions and attitudes toward advanced ICTs such as AI, big data, and blockchain, public officials' influences on administrative services were identified and verified using UTAUT variables. They believe that the establishment and introduction of innovative administrative services can be used more efficiently, and they have high expectations for the use and provision of services as ICT develops. In the future, a model will be also applied to citizens