• 한국IT서비스학회:학술대회논문집
• /
• 2010.05a
• /
• pp.357-362
• /
• 2010

기업에서 도입하여 활용하고 있는 지식관리시스템(KMS)의 목적은 다양한 정보와 지식을 다자간공유를 통하여 업무를 효율적으로 지원하는 데에 목적이 있었으나, 지식의 축적과 활용방법이 용이하지 않다는 문제점으로 활용도가 점차 낮아지는 경우가 발생되고 있다. 본 연구에서는 이러한 지식의 활용을 높이기 위하여, 보다 용이한 지식의 축적 방안과 업무를 수행하면서 적절한 때 요구되는 지식을 적시에 보여줄 수 있도록 하는, 업무에 지식을 결합시키는 방안을 제시하였다. 업무에 기반한 지식관리체계를 국내/외 사례를 통해 설명하고, Valtech Consulting에서 2009년 모공공기관의 프로젝트를 수행하며 직접 구현한 업무지원 시스템에 Embed된 Micro-KMS 사례를 소개하였다.

• 한국IT서비스학회:학술대회논문집
• /
• 2003.11a
• /
• pp.116-123
• /
• 2003

생산, 연구개발, 디자인, 마케팅, 재무관리 등 기업의 주요 기능이 지리적으로 전 세계에 흩어져 있는 글로벌 기업에 있어서 기업 전체를 관리하고 통제하는 일은 쉬운 일이 아니다. 특히, 어떤 글로벌 기업은 표준화된 글로벌 업무 처리 프로세스를 전 세계에 공통으로 적용하기를 원하는 반면, 어떤 글로벌 기업은 ERP를 이미 지역별 공장에 구현한 상태에서 글로벌 통합 ERP시스템을 구현하고자 하는 상황에 있다. 본 논문은 첫째, 글로벌 ERP 아키텍쳐 설계와 선택에 있어서 고려해야 하는 환경 요인과 내부 요인들에 어떤 것들이 있는가 살펴보고, 둘째, 이러한 요인을 고려하여 가장 적절한 글로벌 ERP 아키텍쳐를 구성하는 프레임워크을 제시하고자 한다. 글로벌 기업의 통합 ERP 구축 사례, 솔루션 업체에서 제공하는 권장 안, 기존 논문에서의 분석 결과를 참조하여 전략 프레임워크을 제공하고자 한다.

• Proceedings of the Korea Information Processing Society Conference
• /
• 2009.04a
• /
• pp.651-654
• /
• 2009

유비쿼터스 시대 다가오면서 임베디드 소프트웨어가 다양한 분야에서의 개발이 증대되며 요구사항도 변화되고 있다. 최근에 다양한 컨버전스 서비스를 지원할 수 있는 컴포넌트 구조 기반의 서비스 지향 모바일 미들웨어 플랫폼 기술 개발이 확산되는 추세이다. 기존의 개발방법들은 하드웨어와의 밀접한 관계, 여러 유사 도메인에 대한 고수준의 재사용성 요구 등 임베디드 소프트웨어가 갖고 있는 특성들을 효과적이로 반영하지 못하고 있다. 본 연구에서는 컴포넌트 기반 임베디드 소프트웨어 개발 프로세스를 정립하고 각 단계에서 필요한 최적의 품질관리 체계를 구축함으로써 경쟁력 있는 임베디드 소프트웨어 제품의 개발을 지원할 수 있는 방법론을 확립하였다.

• The KIPS Transactions:PartD
• /
• v.18D no.3
• /
• pp.149-156
• /
• 2011

Recently, enterprise systems require the necessity of integration for data sharing and cooperation. As a methodology for integration, Service-Oriented Architecture for service integration and Master Data for integration of data, which is used for service, were appeared. This paper suggests a method that operates BP(Business Process) efficiently. We make XMDR(eXtended Meta Data Registry) as knowledge-repository to support the BP and construct data hubs to operate it. XMDR manages MDM(Master Data Management) to integrate the data, resolves heterogeneity between the data and provides relationship to the business efficiently. This is composed of MDR(Meta Data Registry), ontology and BR(Business Relations). MDR describes relationship between meta data to solve structured heterogeneity. Ontology describes semantic heterogeneity and relationship between data. BR describes relationship between tasks. XMDR data hub supports the management of master data and interaction of different process effectively.

• The Journal of the Korea Contents Association
• /
• v.7 no.12
• /
• pp.231-237
• /
• 2007

Recently, numerous government institutions and information service organizations have shown interests in employing ISO 9001 Quality Management System(QMS) to increase their organizational performances. However, due to the gap between the system requirements and the process oriented goals in reality, they have not been able to merit from the ISO 9001 QMS. So, Korea Institute of Science and Technology Information(KISTI) has been designed a process oriented system by incorporating the process analysis results into the existing ISO 9001 system requirements for enhancing organizational competitiveness and promoting productivity through a process standardization. As a result, KISTI has been ISO 9001:2000 certificate in November 11, 2003. And we obtain a improvement of customer satisfaction and efficiency of work, reduction of work processing time using KQMS.

• Journal of the Korea Institute of Information and Communication Engineering
• /
• v.19 no.10
• /
• pp.2331-2340
• /
• 2015

In this paper, we propose a social-based collaboration systems for business process management in the mobile cloud. This XMDR-DAI is to provide services for data sharing and exchange between local systems that operate independently in a cloud environment, take charge of a social-based collaborative business process management. Social-based collaborative business processes are handled in a collision among a structure such as unit conversion, meaning conflict, and the schema mapping data resulting from the inner query. The conflict was resolved by mapping process which takes in each XMDR-DAI.

• Journal of Digital Convergence
• /
• v.16 no.6
• /
• pp.63-73
• /
• 2018

The purpose of this study is to investigate the influence of KMS(Knowledge Management System) on the performance of KMS by setting the factors affecting KMS 's management performance as knowledge information factor and management factor. And the moderating effect of evaluation and compensation on knowledge information factor, management factor and management performance. As a result of the analysis, it was analyzed that the knowledge information factor set by the knowledge adaptability, the reliability of knowledge information, and knowledge management process affects the definition of management performance. Among the management factors, organizationalization and cooperation factors influence definition Respectively. In the results of verifying whether assessment and compensation play a moderating role, it is found that knowledge compatibility of knowledge information factor, reliability of knowledge information, support of knowledge management process, knowledge sharing activity of management factor, cooperation has played a moderating role in business performance.

• The Journal of Korean Association of Computer Education
• /
• v.11 no.3
• /
• pp.81-89
• /
• 2008

The failure occurrence of resources in the grid computing is higher than in a tradition parallel computing. Since the failure of resources affects job execution fatally, fault tolerance service is essential in computational grids. And grid services are often expected to meet some minimum levels of quality of service (QoS) for desirable operation. However Globus toolkit does not provide fault tolerance service that supports fault detection service and management service and satisfies QoS requirement. Thus this paper proposes fault tolerance service to satisfy QoS requirement in computational grids. In order to provide fault tolerance service and satisfy QoS requirements, we expand the definition of failure, such as process failure, processor failure, and network failure. And we propose resource scheduling service, fault detection service and fault management service and show implement and experiment results.

• Proceedings of the Korea Contents Association Conference
• /
• 2008.05a
• /
• pp.343-347
• /
• 2008

There are two kind of system in hotel for evaluating management. the first is infra system, for example Front management system - reservation system, C/I, C/O system, POS system , web system, call center management -, Back office system, interface system, and so on which manage direct control for hotel, and next is strategic system, for example BSC , CS . which is supporting hotel management. The purpose of this study was to find using the Balanced Scorecard to evaluate hotel management perfomance. Management performance is based on productivity, quality, time, effect, and responsiveness. Hotel economic value is not equal visual asset which is measured financial value. It is include hotel brand, image, customers who have good loyalty, employees who give customers special service, and systems which was affected by internal process. In conclusion, innovation, growth, internal system process, empioyee and customer have effect hotel performance. Therefore hotel has to know non-financial performance which has positively relate to financial performance.

• Journal of the Korea Institute of Information and Communication Engineering
• /
• v.17 no.2
• /
• pp.341-346
• /
• 2013

Refrigerated warehouse inventory management program which manages the logistics of shipping&receiving and inventory quickly and accurately is a costly and labor-intensive maintenance because it is operated in the legacy system on a closed client-server environment. There are no services available for consignees who are the consumers of refrigerated warehouses except fax or phone for orders which makes the business process inefficient and creates many problems such as error and inaccuracy. In this paper, we design and implement a mobile framework with a legacy system supporting various services to the consignees for solving problems of outdated legacy systems and no services to use. The system supports promptness and accuracy which give the users improved satisfaction by providing orders and queries of inventory for the consignees on mobile devices.