• Title/Summary/Keyword: 서비스품질수준

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A Study on Designing a System for Effective Anaesthetic Procedure in the Near Future (근 미래 수술실에서 효율적인 마취과정을 위한 시스템 디자인 연구)

  • Yang, Sung-Ho
    • Journal of the HCI Society of Korea
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    • v.3 no.1
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    • pp.19-26
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    • 2008
  • In the medical environment today, new technology has compelled new work paradigm, as it has been other areas of our lives. However it is very difficult to see the changes that have been taken place, even though new computer technology has changed the medical industry so rapidly. In this study, new concept of human computer interaction focusing on tangible interaction for anaesthetic procedure in an operating theatre has been explored with a 5 years technological and social perspective. This project is not intended to redesign the equipment itself but to focus on enhanced human computer interaction concepts. The exper iment shows that how new technology affects anaesthetic nurses' work in an operating theatre in the near future to improve quality of the medical service by helping to increase work efficiency and enhance patient satisfaction. As a result of the study, the KEY brings new visions to the anaesthetic nurses via various types of interaction. Thanks to the KEY, the nurse is really free from the machines so that he can keep attention to patient most of the time during the whole operation. The discussion in this study is still preliminary, and further elaboration is strongly needed. It might be certain that additional further studies, such as high-fidelity prototyping and logistical user testing, should be followed not only to refine and communicate the ideas to audiences, but as a means of stimulating and generating further ideas.

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A Design and Implementation of Mobile Logistics Information System (모바일 물류정보시스템 설계 및 구현)

  • Lee, Won-Joo;Lee, Sang-Jun;Lim, Heon-Yong;Kim, Chang-Hyeon
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.7
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    • pp.139-146
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    • 2012
  • In this paper, we implement an m-LIS(Mobile-Logistics Information System) for an effective logistics management in consideration of logistics process and work environment. The m-LIS could perform the entire business process every minute and promote the work efficiency by tying up with ERP and POS system. Moreover, this system could enhance the management level of service and supply chain. Due to the reason that the existing logistics business was not computerized and automated, most of operation was accomplished by means of workers experience and convention. This problem brought about both the ineffective management and logistics quality deterioration by weakening the control power of the logistics site. In order to solve this problem, we put focus on providing the real-time operation monitoring environment on the spot, the satisfaction of the efficiency on the spot, and the optimized system by building up the logistics information system. Furthermore, we attest that the new logistics system could properly cope with the increase of the quantity of goods transported owing to stable logistics information support and the market expansion and growth caused by the firm interface between the new ERP and its related system.

Analysis on the National R&D Portfolio of Food Safety in Korea from 2008 to 2010 (최근 3년(2008-2010)간 식품안전 분야 국가연구개발사업 운영 현황 분석)

  • Kwak, No-Seong;Jeong, Jiwon;Lee, Jong-Kyung
    • Journal of Food Hygiene and Safety
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    • v.28 no.2
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    • pp.115-123
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    • 2013
  • Food safety management should be based on scientific evidences. FAO and WHO presented risk analysis as one of four principles in food safety management. WTO also admits the self safety regulation only when it is made on the basis of risk assessment. Without scientific analysis, tracing and eliminating the cause of food poisoning is impossible. Research and development plays a key role to produce scientific evidences. The Korean government ran over 40 programs in 11 agencies from 2008 to 2010. However, there is no statistics on food safety R&D at present. In this research, food safety projects conducted from 2008 to 2010 are listed up by means of analysing National Science and Technology Information Service (NTIS). The analytical criteria are the name of programs, national standard classification of science and technology, and keywords. As result, Korea Food and Drug Administration, Ministry for Food, Agriculture, Forestry and Fisheries, and Rural Development Administration play major role in the food safety R&D. The portion of more than one year projects should rise up in order to achieve the data for risk assessment, which is strongly required to improve. Besides, the research should be deeper so as to publish more SCI papers. The R&D portfolio should be changed in direction to raise up the portion of biological hazards such as norovirus. In order to do so, a large number of food safety programs should be emerged. The categories of food safety management and the hygiene/quality management of the agricultural and livestock products in the national standard classification of science and technology should be emerged because they are set up reflecting agencies' interests in spite of few differences between them.

Study on the Integration of MMS and Airborn Survey Data for the Implementation of Precise Road Spatial Database (정밀도로공간정보 구축을 위한 지상 MMS 측정자료와 항공측량자료의 결합방법 연구)

  • Hwang, Jin Sang;Kim, Jae Koo;Yun, Hong Sik;Jung, Woon Chul
    • Journal of Korean Society for Geospatial Information Science
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    • v.23 no.2
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    • pp.97-104
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    • 2015
  • Due to the introduction of various IT devices, including the recently smartphones and the widespread use of the car navigation system to the location-based information service space has been increased. Spatial information users have been requiring higher levels of quality. In this paper, we study how to build accurate three-dimensional space information by integrating MMS(Moblie Mapping System) survey and airborne survey data. Thus, to analyze the tendency of deviation between the MMS survey and airborne survey data observed in the experimental region, the deviation tendency of the data, it was confirmed that was not consistent. Deviation correction model to select how to change the georeferencing information directly contained in the GPS/INS processing results for the determination, classifies the standard is a method for acquiring the correction reference point coordinates using the calibration model, and analyzed their advantages and disadvantages. With the information of the reference point obtained by airborne photograph of a project, using the method of correcting the MMS survey data. Not only clear the deviation existing between the MMS survey data, it was possible to confirm that the deviation exists between the airborne survey data and MMS survey data was also almost erased.

The Relationship between Medical Service Quality and Managerial Performance in General Hospitals (종합병원의 의료서비스 품질수준과 경영성과 간의 관계)

  • Ryu, Chung-Kul;Yang, Dong-Hyun
    • Korea Journal of Hospital Management
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    • v.11 no.4
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    • pp.82-103
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    • 2006
  • The purpose of this study is to analyse statistically the relation between medical service quality and managerial performance. And then the way of analysis is the regression analysis that independent variable is service quality, dependent variable is the volume of revenue, the number of patients and the rate of beds utility, and dummy variable is the number of beds, ownership and region. The sample hospitals were the 113 hospitals on general hospitals more than 300beds which were consisted of 20 public hospitals, 41 corporate hospitals and 52 college hospitals, and also distributed 67 hospitals on big city and 46 hospitals other city. The sample hospitals were selected from the Korean Hospital Association and the data of the year 2003 and 2004. The collected data was analyzed using the SPSSWIN 10.0 version, and the study hypothesis was tested using regression analysis. The findings of this study are summarized as follows. First, as a result of analysing hypothesis 1. In the study of the relationship between the service quality and the revenue, it was verified that the more service quality in last year became the more revenue in the year. But the dummy variable, ownership and region, rarely related to hospital revenue. Therefore it means that the more service quality is connected to the more revenue on the large number of beds hospitals. Second, as a result of analysing hypothesis 2 & 3. In the study of the relationship between the service quality and the number of patients, it was verified that the more service quality in last year became the more outpatients in the year. But there was no verified to inpatients. It seems to be the reason why a hospital has operated the fixed number of beds approved by the public office. So there are no free to expand beds according to the number of inpatients as much as inpatients are increasing. Third, as a result of analysing hypothesis 4 & 5. In the study of the relationship between the service quality and the rate of beds utility, it was verified that the more service quality in last year became the shorter of average stay of length in the year. Especially it has influenced much more on a hospital which was the large number of beds, the corporate and the college, but the region. But it was denied that the more service quality became the more the beds turnover. As a result of this study, it shows that the service quality in the last year has importantly influenced on a hospital managerial performance in the year. Estimating the service quality of each hospital, most patients have selected the hospital they want. And the hospital need to keep the number of patients for the proper management. So this result of the study means that a hospital must improve the service quality for keeping efficient management.

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Influences of pH on Heavy Metal Leaching in Water Supply Pipelines (상수도관내 중금속 용출에 대한 수소이온농도의 영향 평가 연구)

  • Lee, Jeongwon;Noh, Yoorae;Park, Joonhong
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.37 no.1
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    • pp.73-82
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    • 2017
  • In Korea, previous certification of water supply infrastructure was mainly focused on economical and physical aspects. Recently, hygienic safety of water supply service has become a sensitive and important issue to our people for evaluating the water quality with growth of economy and education system. According on water quality in 497 Korean water supply facilities, pH values in the supplied water have ranged between 5.8-8.5. However, little is known about metal leachability at the pH conditions observed in the real water supply systems because a fixed pH condition (pH 7.0) has been used in the current standard method, 'Hygienic Safety Testing Method', in water supply. In this work, we examined the effects on heavy metal leachability with pH differences in the water supply pipes which are typically used in Korea. As a result, the amounts of metal leachability were tended to increase when pH levels were decreased. Especially at pH 5.8, Cu leachability from Cu pipes was found to exceed the public health standard level even after applying a normalization factor (NF) given by the current Korea standard method. The Cr and Cu leached from stainless steel pipes, Cd, Pb, Cu, and Zn from Cu-based pipe fittings, and Zn from Zn-based pipe fittings were exceeded the Korean hygienic safety standards while, after applying the NF, concentrations of the leached metals were satisfied with the current Korean standard. The findings from this work provide implications on the needs of reforming the current hygienic safety standard methodology.

A Mechanism for Call Admission Control using User's Mobility Pattern in Mobile Multimedia Computin Environment (이동 멀티미디어 컴퓨팅 환경에서 사용자의 이동성 패턴을 이용한 호 수락 제어 메커니즘)

  • Choi, Chang-Ho;Kim, Sung-Jo
    • Journal of KIISE:Information Networking
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    • v.29 no.1
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    • pp.1-14
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    • 2002
  • The most important issue in providing multimedia traffic on a mobile computing environments is to guarantee the mobile host(client) with consistent QoS(Quality of Service). However, the QoS negotiated between the client and network in one cell may not be honored due to client mobility, causing hand-offs between cells. In this paper, a call admission control mechanism is proposed to provide consistent QoS guarantees for multimedia traffics in a mobile computing environment. Each cell can reserve fractional bandwidths for hand-off calls to its adjacent cells. It is important to determine the right amount of reserved bandwidth for hand-off calls because the blocking probability of new calls may increase if the amount of reserved bandwidth is more than necessary. An adaptive bandwidth reservation based on an MPP(Mobility Pattern Profile) and a 2-tier cell structure has been proposed to determine the amount of bandwidth to be reserved in the cell and to control dynamically its amount based on its network condition. We also propose a call admission control based on this bandwidth reservation and "next-cell prediction" scheme using an MPP. In order to evaluate the performance of our call admission control mechanism, we measure the metrics such as the blocking probability of our call admission control mechanism, we measure the metrics such as the blocking probability of new calls, dropping probability of hand-off calls, and bandwidth utilization. The simulation results show that the performance of our mechanism is superior to that of the existing mechanisms such as NR-CAT1, FR-CAT1, and AR-CAT1.

Conjoint Analysis를 이용한 대학 급식소 선택속성 규명 및 급식소 신설 전략 도출

  • 김창준;양일선;박문경
    • Proceedings of the KSCN Conference
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    • 2003.11a
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    • pp.1084-1085
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    • 2003
  • 최근 대학생들은 초등학교 때부터 혹은 중학교 때부터 급식을 받아온 세대로 급식체계에 싫증을 내고 학교 밖의 외부식당으로 눈을 돌리고 있는 세대이다. 또한, 위탁급식전문업체의 대학 내 급식사업 참여와 많은 선행 연구 등을 토대로 여러 면에서 대학 내 구내식당이 개선되고 있으나 아직도 매우 부족한 실정이다. 따라서, 본 연구는 외부식당과의 경쟁으로 현재 급식인원수가 매년 감소하여 운영상의 어려움을 겪고 있는 S 대학 학생식당 고객의 급식소 선택속성에 대한 의견을 조사하고 현재 운영중인 급식소 이외에 추가 설립하고자 하는 식당 신설에 대한 전략을 도출하고자 한다. SPSS통계 package (ver. 11.0)를 활용하여 기술통계(descriptive analysis), 컨조인트 분석 (conjoint analysis)을 실시하였다. 현재 학생식당 이용빈도 감소원인은 ‘음식이 맛이 없어서’가 44.8%, ‘거리가 멀기 때문’이 19.9%로 조사되어, 학생식당의 이용빈도에 가장 큰 영향을 주는 것은 '음식 맛'과 '거리'인 것으로 파악되었으며, 학생식당에 대한 전반적인 만족도는 ‘보통이다’가 37.8%, ‘불만족 한다’가 36%, ‘매우 불만족한다’가 18.4%, ‘만족한다’가 7.8%로 조사되어 응답자의 대부분이 식당에 대해 불만족하고 있었다. 거리에 의해 식당의 이용빈도가 감소하고 있는 것은 현 학생식당의 위치가 강의 동과 먼 거리에 위치하고 있어 강의 동이 밀집해 있는 건물과 근거리에 식당이 개설된다면 이용할 의사가 있는지 여부에 대해 64.7%가 이용하겠다는 의사를 밝혔고 26.1%는 이용하지 않겠다고 응답했다. 따라서, 학생들이 인식하는 적정 거리의 식당 위치를 파악하기 위해 식당으로 이용하는 소요시간에 대해서 조사대상자가 멀다고 인식하는 시간과 가까운 거리라고 인식하는 시간에 대한 조사 결과 가까운 거리로 인지하는 평균 이동소요시간(분)은 5분이었으며 먼 거리로 인지하는 평균이동소요시간은 10.9분으로 적당한 식당의 위치는 S~10분내의 거리로 9분 30초의 거리에 식당이 위치하면 학생들의 이용률을 극대화시킬 수 있을 거라 사료된다. 사전 대면면접을 통해 가격, 소요시간, 음식의 맛으로 선정된 속성과 각 속성별 수준을 활용한 컨조인트 분석 실시하여 도출된 학생들의 급식소 선택 시 중요하게 인식하는 속성은 가격대, 소요 시간, 음식 맛 순으로 나타났으며, 각각의 중요도는 가격이 65.42%, 소요시간인 24.76%, 음식의 맛이 9.82%였다. 즉, 학생들은 학생식당의 서비스 품질 속성 중에서 상대적으로 식사 가격을 가장 중요하기 생각하는 것으로 나타났고, 다음으로는 식사를 하기 위해 식당까지 가는데 소요되는 시간, 음식의 맛을 중요하게 생각하는 것으로 분석되었다. 컨조인트 분석결과 조사대상자가 가장 선호하는 대학 식당으로는 이동하는데 6-10분이 소요되는 거리에 위치한 식당으로 2,100-2,500원 정도의 가격대로 맛있고 깔끔한 식당을 가장 선호하는 것으로 조사되었다. 따라서, 현재 운영중인 학생식당이 모두 1,800원의 단일 식단가로 운영되고 있는 점을 감안하여 학생식당을 신설할 경우에는 이동하는데 10분 이상 소요되지 않는 장소에 가격대는 현재보다 더 높은 2,000-2,500원의 가격대에서 맛있고 깔끔한 현재와는 차별화 된 일품메뉴 위주의 식단의 학생식당을 신설하는 것이 바람직할 것으로 사료된다.

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Leased Line Traffic Prediction Using a Recurrent Deep Neural Network Model (순환 심층 신경망 모델을 이용한 전용회선 트래픽 예측)

  • Lee, In-Gyu;Song, Mi-Hwa
    • KIPS Transactions on Software and Data Engineering
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    • v.10 no.10
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    • pp.391-398
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    • 2021
  • Since the leased line is a structure that exclusively uses two connected areas for data transmission, a stable quality level and security are ensured, and despite the rapid increase in the number of switched lines, it is a line method that is continuously used a lot in companies. However, because the cost is relatively high, one of the important roles of the network operator in the enterprise is to maintain the optimal state by properly arranging and utilizing the resources of the network leased line. In other words, in order to properly support business service requirements, it is essential to properly manage bandwidth resources of leased lines from the viewpoint of data transmission, and properly predicting and managing leased line usage becomes a key factor. Therefore, in this study, various prediction models were applied and performance was evaluated based on the actual usage rate data of leased lines used in corporate networks. In general, the performance of each prediction was measured and compared by applying the smoothing model and ARIMA model, which are widely used as statistical methods, and the representative models of deep learning based on artificial neural networks, which are being studied a lot these days. In addition, based on the experimental results, we proposed the items to be considered in order for each model to achieve good performance for prediction from the viewpoint of effective operation of leased line resources.

A Study on Awareness and Experience of Data Publishing by Scientists (과학기술분야 연구자들의 데이터 출판경험 및 인식 연구)

  • Hyekyong Hwang;Youngim Jung;Sung-Nam Cho;Tae-Sul Seo;Jihyun Kim
    • Journal of Korean Library and Information Science Society
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    • v.54 no.1
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    • pp.45-68
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    • 2023
  • This study aims to investigate the awareness and experiences of domestic researchers regarding data publishing, which has been recognized as a new channel of data sharing as scholarly communication evolves in the open science environment. A survey is conducted among researchers from five government-funded research institutes in the field of science and technology and members of the GeoAI Data Society to confirm the awareness of data publishing. As a result of the study, domestic researchers recognized providing explanations for data, stable access to data, citation, and quality assurance through peer review as the advantages of data journals. On the contrary, a low level of recognition for data paper as one of the research outputs was presented. With regard to the properties of data publication, the respondents answered that the data description, metadata description, and permanent identifiers are highly related, however, their recognition of the relation between the properties of data publication and the data submission to a repository and data peer review was relatively low. Finally, to expand the data publication, the need for the development of an editorial system that supports data paper peer review and cross-linking to a data repository as well as the development of a repository that supports data citation was identified. This study on the domestic researchers' experience and awareness of data publishing can provide insights for the implementation of data publishing services and infrastructure in the future.