• Journal of the Korea Society of Computer and Information
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• v.25 no.10
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• pp.241-248
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• 2020

In this study, to investigate the relationship between early morning delivery's logistics service quality (order quality, delivery quality, and after service quality) and customer satisfaction, and the moderating effect of eco-friendly attitude, the constructs were made up based on previous studies. A survey was conducted on early morning delivery users, and 210 questionnaires were used for empirical analysis. The collected data was analyzed by SPSS 25.0 and AMOS 21.0. The results are as follows: first, it was found that the logistics service quality has a positive effect on customer satisfaction. Second, it was found that the delivery quality has the greatest effect on customer satisfaction. Third, as a result of testing the moderating effect of eco friendly attitudes in the relationship between the logistics service quality and customer satisfaction, in the case of the order quality among the logistics service quality, the differences between the groups were identified according to eco-friendly attitudes. In conclusion, the implications and limitations of this study are presented.

• Journal of Service Research and Studies
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• v.13 no.3
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• pp.57-69
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• 2023

Early morning delivery possesses distinct characteristics that differentiate it from standard delivery services. This service typically involves delivering products to customers during the early morning hours, primarily before 7 AM. While online early morning delivery offers various advantages from a customer perspective, it also presents challenges that sellers and online shopping companies need to overcome. The early morning delivery market is experiencing significant growth in the online food retail sector, incorporating both PC-based online shopping and mobile shopping. The objective of this research is to identify the factors influencing customer satisfaction and the intention to reuse in the context of early morning delivery for online shopping. To model the online shopping environment with early morning delivery, independent factors were categorized into three types: System Properties, Product Characteristics, and Delivery Characteristics. This study examined the relationships among these three independent factors, the mediating factor of customer satisfaction, and the dependent variable of the intention to reuse. To conduct this research, empirical validation of the research hypotheses was carried out using the final dataset for analysis. Within this study, the previously explored System Properties, Product Characteristics, and Delivery Characteristics were established. Summarizing the findings of the analysis, it was discovered that System Properties and Product Characteristics played a significant role in determining the quality of early morning delivery services for online shopping. While product diversity and convenience had a positive impact, it is noteworthy that Delivery Characteristics did not influence customer satisfaction. Consequently, it can be concluded that there is no effect on the intention to reuse.

• Journal of the Korea Convergence Society
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• v.10 no.7
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• pp.115-120
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• 2019

This study is aimed at giving directions for the development of fresh food delivery packaging design in the domestic e-commerce market. First literature study of food consumption trend, cold chain system and zero waste campaign related to e-commerce food market. Second, packaging designs of e-commerce fresh food in domestic and foreign were analyzed and also the prospective studies were checked to find out the future direction of packaging designs. Studies show that the packaging design of delivery for fresh food should not only be kept freshness, also consider the usefulness, convenience and environmental protection from various angles.

• Annual Conference of KIPS
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• 2020.05a
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• pp.127-130
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• 2020

최근 변화하는 소비패턴으로 인해 당일 및 새벽 배송 등의 서비스가 보편화되고 있다. 해당 서비스는 배송 정보를 입력 시 건물에 자유롭게 출입할 수 있는 공동 현관 비밀번호를 기입해야 한다. 이는 이미 빈번하게 발생하고 있는 무단 주거 침입 등의 범죄에 더 쉽게 노출되도록 할 수 있는 위험 요소이다. 본 논문에서는 신뢰할 수 있는 사용자만이 참여 가능한 프라이빗 블록체인 네트워크에서의 차량 번호판 인식 및 스마트 컨트랙트를 통해 랜덤한 마스터 비밀번호를 제공하여, 보안적으로 취약한 비밀번호 기입 절차를 없애고 검증 받은 사용자에게만 출입을 허가하는 방식을 제안한다.

• Journal of Nutrition and Health
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• v.44 no.1
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• pp.74-81
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• 2011

The purpose of this study was to investigate the sanitation management of school foodstuffs and the sanitation knowledge of delivery company workers. A questionnaire that identified employee's food safety sanitation management, knowledge, and practices was developed based on a review of the literature. The subjects consisted of 201 delivery company workers from 38 delivery companies in the Daegu and Gyeongbuk area. The workers were 30-39 years of age (41.3%) with 1-3 years of working experience (30.8%). Approximately 62% of the respondents were educated and had 1-2 years of food safety experience, 52.7% of the respondents delivered foodstuffs to two schools in the morning. The total score for delivery company worker sanitation knowledge was 3.75/7.00, which was low. The total mean sanitary performance score for factory workers was 4.58/5.00. They indicated that the most difficult part of the operation is delivering on time. Temperature management was another difficulty. In order to secure the best quality of school food to be supplied safely, the thorough sanitation education must be conducted to the school dieticians and delivery company managers.

• 월간산업보건
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• s.258
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• pp.45-48
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• 2009

운수 회사의 사업장 소재지나 이 사건 차량의 차고지 및 원고의 주거지 관계에 비추어 원고가 이 사건 차량 이외에 청주나 송탄사료공장까지 출 퇴근하는 방법이 있었다고 보이지 않고, 그에 따라 원고의 입사 당시 사업주가 이 사건 차량을 원고의 주거지 부근에 주차한 후 이를 이용하여 청주나 송탄사료공장으로 가서 사료를 공급받아 업무를 수행하도록 용인하였던 점, 그에 따라 이 사건 차량에 대한 관리 이용권이 전적으로 원고에게 전담되어 있었고, 원고의 주된 업무가 빈 화물차량을 운전하여 사료공장으로 가서 사료를 공급받은 후 각 양계농장에 사료를 운반 배송하는 업무로 이러한 업무내용이나 근무형태 등에 비추어 원고가 화물차에 탑승하여 운전을 개시하는 때로부터는 업무수행이 시작되어 사업주의 지배 관리하에 있다고 보이는 점(원고가 자택에서 이 사건 차량에 도착할 때까지가 출근에 해당하고, 그 이후 차량에 탑승한 이후에는 바로 업무의 개시가 있었다고 할 것이다) 등에 비추어 보면, 원고가 재해 당일 새벽 청주사료공장으로 가기 위하여 이 사건 차량을 운전하다가 발생한 이 사건 재해는 업무상 재해라고 봄이 상당하다.

• Journal of Convergence for Information Technology
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• v.10 no.2
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• pp.70-81
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• 2020

Living in the modern world, we can easily access large marts and outlets, and live convenient mobile shopping and same-day and early morning shipping. It is called 'shopping addiction' when the purpose of such shopping is not to be attributed to the original purpose of the goods, but to be purchased by an irresistible impulse. According to past studies, 5.8% of American adults and 15.5% of Korean college students were found to be purchase poisoning[3]. The study identified the relationship between interpersonal anxiety, public-consciousness and self-control among the various factors leading to purchase addiction and confirmed their impact on consumers internal psychology. The study found that although Interpersonal anxiety did not directly affect purchasing addiction, it was influenced by self-control and public-consciousness that increased the tendency to purchase addiction. The results of the group comparison between men and women showed that the self-control of men and the public-consciousness of women has increased their purchasing addiction. Such differences in psychology between men and women suggested related implications, such as the need to apply purchase addiction prevention management and treatment methods differently.