• Title/Summary/Keyword: 상호전환

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How do Physical Stores Survive in the Market: An Investigation into Consumer Switching Behavior from the Online to the Offline Channel (물리적 매장이 시장에서 살아남는 방법: 소비자의 온라인 채널에서 오프라인 채널로의 전환행동에 관한 연구)

  • Duan, Xiaowei;Zong, Lu
    • The Journal of the Korea Contents Association
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    • v.22 no.1
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    • pp.224-239
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    • 2022
  • Despite an impressive growth of online sales, the bricks-and-mortar bandwagon still remain high-profile in the realm of consumer channel switching behavior. Different from the existing research exploring the consumer switching behavior from the offline to the online retailer, this study is an effort to investigate why and when do consumers switch from the online to the offline channel by applying the push-pull-mooring framework. Thus, structural equation modeling and SPSS were used to test the established hypotheses. The results, as expected, show that both push factors (i.e., perceived risk and dissatisfaction) and pull factors (alternative attractiveness and perceived ownership) are positively related to a consumer's intention to switch from the online to the offline channel. Moreover, all of expected interactions between push factors and mooring factors (i.e., switching costs, variety seeking, and subjective norms), and between pull factors and mooring factors are supported, except for the interactions between push factors and switching costs as well as between pull factors and subjective norms. Finally, implications and limitations are discussed.

온라인 쇼핑몰 전환장벽의 선행요인 연구

  • Park, Su-Min;Yu, Cheol-Woo;Kim, Mi-Suk
    • 한국경영정보학회:학술대회논문집
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    • 2008.06a
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    • pp.860-865
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    • 2008
  • 본 연구는 인터넷 쇼핑몰의 전환장벽(Switching Barrier)과 E-Quality, 상호작용성(Interactivity), 신뢰성 (Trust)을 중심으로 고객충성도에 영향을 미치는 요인을 밝히고자 하였다. 전체 100명의 표본을 PLS(Partial Least Square)를 사용하여 구조모형 분석을 실시하였으며, 분석한 결과, EQ, 상호작용성, 신뢰성이 가상관계에 유의한 영향을 주고 있으며, 가상관계, 전환비용, 대안의 매력이 쇼핑몰에 대한 충성도에 유의한 영향을 주는 것으로 나타났다.

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Effects of Perceived Interactions of Digital Transformed Services on Intention to Accept Technology (디지털로 전환된 서비스의 지각된 상호작용이 기술수용의도에 미치는 영향)

  • Lee, Dong-Yub;Kim, Gwi-Gon
    • Journal of Digital Convergence
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    • v.19 no.11
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    • pp.287-300
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    • 2021
  • The purpose of this study is to verify the influence relationship of digitally converted services on consumers' intention to use since traditional services are being converted to digital services due to technological development and increase in non-face-to-face services. The study consisted of a program development procedure and a program effectiveness verification procedure, and bootstrapping was performed to verify the mediating effect adjusted along with multiple regression analysis. The subjects of this study were 323 university (graduate) students and the general public residing in Korea. Results. First, it was found that the three perceived interaction factors (perceived communication, perceived control, and perceived reactivity) of digital transformed services had a positive effect on perceived usefulness and perceived ease of use, respectively. Second, the relationship of influence of technology acceptance intention was verified. Third, it was confirmed that the effect of the three perceived interaction factors of digital transformed services on intention to use was mediated by perceived usefulness and perceived ease of use. Fourth, the mediating effect mediated by digital disparity was confirmed. As a result, it was confirmed that the three perceived interaction factors of the digitally converted service are important factors in the intention to use the digitally converted service. This suggests that efforts are needed to minimize the digital divide.

The Cyber Transformation of Marketing Mix Model : An Empirical Study of Korean On-line Shopping Malls (마케팅 믹스 모델의 사이버 전환에 관한 실증적 연구)

  • 이영순;서봉철
    • Journal of Distribution Research
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    • v.7 no.1
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    • pp.105-127
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    • 2002
  • This paper presents an analysis of how the business models of organizations are getting transformed in the Marketspace created by the Internet. We use a research model comprising the transformation scores of four Ps(Product, Price, Promotion, and Place) as dependent variables and three dimensions, Demographics, Technology, and Community elements on the Websites, as explaining variables about the Cyber Transformation of the 4Ps. While most existing literatures have focused on Website's technology, our research model includes 22 five-point-scale items; 10 Demographics /Technology items and 12 Community items. To measure the 4P's transformation scores, the authors selected 14 workable items from the Marketspace Model by Dutta, Kwan, & Segev(1997). A sample of 123 shopping mall Websites comprising three categories(grocery, jewelry/accessory, and cosmetics) from the 100hot.co.kr list are evaluated and the data is analyzed by SPSSWIN 8.0 version. The result shows that there are five significant factors, Technology, Interaction, Connectedness, Business Features, and Domain, while the average transformation scores of 4Ps are at very low level. The factor scores are used in regression analysis for each P. Two factors, Technology and Interaction are influencing all four Ps; Connectedness is influencing only two, Product and Place. Organizations must not simply take their existing business models. They have to adopt the Technology items(navigation, logo, e-mail, guide, graphics) and to facilitate the Interaction items(consulting, number/quality of bulletin boards, participation, offline events) and Connectedness(club activation, contents, partner/site link, entertainment contents) in order to get transformed in the Marketspace successfully in the near future.

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The Relationships of On-line Game Attributes, Customer Satisfaction, Switching Barriers and Customer Loyalty -Mediating Effects of Switching Costs and Attractiveness of Alternatives- (온라인 게임의 중요속성, 만족, 전환장벽 및 고객충성도의 관계 -전환비용과 대안의 매력도의 매개역할-)

  • Fan, Qing-Ji;Kim, Won-Kyum
    • The Journal of the Korea Contents Association
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    • v.9 no.12
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    • pp.235-244
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    • 2009
  • The object of this research is to analyze the impact of the four dimensions of on-line game attributes, challenge, social interaction, entertainment and actuality, on customer satisfaction and loyalty. At the same time, mediating effects of switching barriers, such as switching cost and attractiveness of alternatives on the relationships between customer satisfaction and customer loyalty are also analyzed. The results showed that the challenge, social interaction, entertainment had significant effects on customer satisfaction. Customer satisfaction also effected customer loyalty. Another important result is that switching cost and attractiveness of alternatives played an intermediating role between customer satisfaction and customer loyalty.

Design and Implementation of System Migration Technique of Defense Information Systems based on CORBA (CORBA 기반의 군 정보체계 전환 기법의 설계 및 구현)

  • Jang, Chang-Bok;Kang, Woo-Suck;Cho, Sung-Hoon;Kim, Dong-Hyuk;Lee, Chan-Seob;Cho, Wan-Soo;Choi, Eui-In
    • Proceedings of the Korea Information Processing Society Conference
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    • 2002.04b
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    • pp.1313-1316
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    • 2002
  • 현재 군 정보체계는 하부 구조와 개발 플랫폼의 정의 없이 정보 시스템 개발 사업이 진행되고 있다. 이러한 스토브 방식의 기존 정보 시스템을 개방 체계로 전환하기 위해서는 분산 객체 기술을 적용한 공통적인 접근 방법이 필요하다. 하지만 현재의 군 정보 시스템은 C4I 시스템 개발 자원의 낭비와 현재 시스템간의 상호 운용성이 매우 낮은 실정이다. 본 논문에서는 이질 분산 환경에서 이러한 문제들을 해결하기 위해 분산 객체 미들웨어인 CORBA를 사용하여 시스템 통합 기술과 체계 전환 기술 및 절차를 확보하고, 상호운용 가능한 시스템의 테스트베드를 구축했다. 본 논문을 통해 확보된 체계 전환 절차는 체계 전환 개발 단계에서 지침서로써 사용될 수 있도록 하였으며, 개발비용의 절감 효과가 있다.

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블로그 이용자의 세분화와 상위 블로거로의 전환요인에 대한 연구

  • Lee, U-Yeol;Sin, Min-Su
    • 한국경영정보학회:학술대회논문집
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    • 2007.06a
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    • pp.120-125
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    • 2007
  • 블로그와 관련된 초기의 연구들은 주로 블로그를 사용하는 사용자를 동질성을 지닌 그룹으로 보고 연구를 진행하였다. 하지만 최근 블로그 인구가 크게 증가하여, 더 이상 동질성을 지는 그룹으로 보기에는 한계가 있다. 본 논문에서는 블로그 사용자(이하 블로거)를 구분하는 특성 요인을 추출하여, 블로거 세분화 작업을 수행한다. 세분화된 블로거 그룹의 전자상거래 이용행태, 콘텐츠 유료 구매 등과의 연관성을 분석하여 다른 인터넷 유저들과의 상대적 가치에 대해서 평가해보고자 한다. 또한 분석된 블로거 그룹의 특성을 활용하여, 하위 블로거의 상위 블로거로의 전환요인이 무엇인지에 대해서 탐구해보고자 한다.

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A Comparative Study on the Socio-Technical Transition Theories: Integrated Approach to Transition Policy Design and Implementation (사회-기술 전환이론 비교 연구 - 전환정책 설계와 운영을 위한 통합적 접근 -)

  • Lee, Youngseok;Kim, Byung-Keun
    • 한국정책학회보
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    • v.23 no.4
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    • pp.179-209
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    • 2014
  • Transition studies have been gaining attention among innovation researchers from the early 1990's mainly influenced by emerging global agendas on sustainability. In this paper, we review research issues and trends focusing on four prominent transition theories - Technological innovation systems, Multi-level perspective, Transition management and Strategic niche management. After reviewing main characteristics, research trends and debates of each theory from established literatures, we conduct comparative analysis of these theories and suggest integrated framework that can be considered when modeling transition policy. This integrated framework is applied to the case study on smart-grid policy of Korea.