• 산업융합연구
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• 제21권5호
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• pp.31-41
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• 2023

본 연구는 직장-가정 갈등의 직장 차원의 원인 중 하나를 비인격적 감독으로, 해결방안이 될 개인 특성을 회복탄력성, 조직적 조치를 조직지원인식으로 보고 자원보존이론의 자원 손실, 자원 투자, 자원 대체 차원에서 실증연구를 실시하였다. 수도권 소재의 기업에 근무하는 직장인 136명을 대상으로 위계적 회귀분석을 실시한 결과, 비인격적 감독은 직장-가정 갈등에 정(+)의 영향을 미치는 것으로 밝혀졌다. 조절효과 분석의 경우, 회복탄력성이 비인격적 감독과 직장-가정 갈등의 관계를 완화하는 방향으로 조절하는 것으로 밝혀졌다. 그러나 조직지원인식은 조절하지 못하는 것으로 나타났다. 본 연구는 비인격적 감독처럼 가정에도 영향을 미치는 직장 스트레스요인에 쉽게 노출되는 국내 직장인들에게 유용할 것이다. 기업은 직원이 겪는 직장문제가 가정문제에 지장이 되지 않도록 상사와 관련된 스트레스요인을 해결하고 직원의 회복탄력성을 함양하되, 향후에 일방적인 조직지원보다 다른 사회적 지원 및 조직적 조치를 찾아야 한다.

• 아태비즈니스연구
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• 제11권2호
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• pp.119-132
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• 2020

Purpose - This study seeks to deepen our understanding of abusive supervision and its negative consequences on subordinates. Specifically, it examines the underlying psychological mechanism between abusive supervision and subordinates' work engagement, in particular with its focus on the mediational role of psychological contract breach. Design/methodology/approach - Following the two rounds of pilot interviews, this study collected and analyzed 182 survey data from one construction company and one hospital - the sectors in which abusive supervision is known to be frequent, with one-month interval to avoid common methods variances. Findings - We have two key findings. First, abusive supervision is negatively related to subordinates' work engagement. Second, the psychological contract violation mediates the relationship between abusive supervision and subordinates' work engagement. Research implications or Originality - This study enriches extant research on abusive supervision by deepening our understanding of the underlying mechanism in which abusive supervision causes negative outcomes. On a practical note, companies need further efforts to address abusive supervision, for example, by introducing sophisticated HR practices, including accessible grievance procedures and more serious disciplinary actions, and/or by offering leadership educations to supervisors.

• 지식경영연구
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• 제12권4호
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• pp.1-15
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• 2011

The purpose of this study is to determine abusive supervision and its effect on the resistance to such behavior by workers, and also to determine the moderating roles of subordinate's personalities that can strengthen or weaken the relationship between the abusive supervision and employee behaviors. Because the key factors underlying the choice of individual OCB(Organizational Citizenship Behavior) or organizational OCB have to do with subordinates' concern for the task and relational consequences of their behavior, the analysis focused on Neuroticism, the Big Five domains that represent one's orientations toward task and relational matters, respectively(Costa & McCrae, 1992). For empirical study, survey was performed for the analysis, and a total of 233 was used. The following is a summary of the verification results. First, in the relationships between the use of abusive supervision and employee's OCB, the relationship is negatively correlated to the abusive supervision. Second, moderating effects of subordinates' personalities(neuroticism) between abusive supervision and subordinates' were not verified. Finally, future research will explore the effects of situational variables that affect the extent to which supervisors engage in abusive behavior and how subordinates respond to abusive supervision.