• The Journal of the Korea Contents Association
• /
• v.14 no.4
• /
• pp.287-296
• /
• 2014

Given rapid growth of mobile messenger services (MMSs) such as KakaoTalk, Line, and Wechat, it has become critical to understand the mechanisms that lead to user loyalty in the MMS context. In this regard, this study examined key factors of user loyalty in the MMS environment. We posit attitudinal loyalty and IT expertise as key drivers of behavioral loyalty. In addition, the impacts of perceived usefulness and emotion on attitudinal loyalty were examined. Data collected from 235 KakaoTalk users who have used more than 1 year were empirically tested against a research model using partial least squares. The analysis results found that both attitudinal loyalty and IT expertise play an important role in enhancing behavioral loyalty in the MMS context. The findings of this study indicate that perceived usefulness and positive emotion significantly influence attitudinal loyalty, whereas negative emotion negatively affects it. The analysis results provide several insights that can help MMS providers understand the role of emotion in enhancing user loyalty.

• Journal of Digital Convergence
• /
• v.11 no.4
• /
• pp.129-137
• /
• 2013

Increasingly important UI(user interface) on the digital media era, and increasing awareness about the user experience. In this study, by considering these realities, what impact smartphone UI experience, this product attitudes and purchase intentions you want to check. First, the findings of the smartphone UI experience influence on product attitudes of the smartphone was confirmed. Second, the smartphone's UI experience was confirmed also in the purchase of smartphones that partially affects. Finally, attitudes were identified as affecting the purchase of products for smartphones. The results of this study, the strategies suggest the need for consideration of future marketing strategy for smart phones smartphone's UI experience. Especially valuable experience for the smartphone-focused marketing strategy, such as the administration of post-A/S system, ie, around experience than are necessary. Finally, in order to improve the consumer's purchase decision more than anything that can enhance the positive attitude of consumers for its products marketing strategies are necessary.

• Proceedings of the Korean Society for Emotion and Sensibility Conference
• /
• 2003.11a
• /
• pp.1131-1138
• /
• 2003

본 연구에서는 사용자 중심의 지능형 자켓을 디자인하고 평가하는 인구의 첫 단계로 사용자 요구 분석을 실시하였다. 인지 지능형 자켓에 대한 사용자들의 태도 및 요구를 파악하는 사용자 그룹 인터뷰가 실시되었다. 인터뷰 참가자 집단은 도전감(challenge)을 준거로 신기술을 받아들이는 태도에 따라 얼리어댑터(early adaptor)와 래가드(laggard)로 나뉘어 졌으며 각각의 그룹에서 중요하게 생각하는 지능형 자켓의 중요 요소는 서로 다르게 나타났다. 얼리 어댑터의 경우 컴퓨터의 연장선상에서 기능적 요소를 중요하게 생각하였고, 래가드의 경우 옷의 연장선상에서 심미성과 즐거움의 요소를 보다 더 중요하게 생각하는 것으로 나타났다. 지능형 자켓의 초기 디자인 컨셉 방향은 얼리 어댑터와 래가드가 요구하는 각각의 요소에 대응하는 주제로 건강과 오락을 선정한 후, 이 주제에 맞는 구체적인 어플리케이션 아이디어를 사용자 인터뷰 및 아이디어 서술을 통해 수집하였다. 건강과 관련해서는 사람의 생체신호를 체크하는 기능이 운동복 및 잠옷의 결합된 형태로, 오락의 관련해서는 사람의 동작이나 자세를 교정하는 기능이 운동복 및 잠옷과 결합된 형태로 디자인된 지능형 자켓에 대한 요구가 수집되었다.

• Journal of Digital Convergence
• /
• v.10 no.9
• /
• pp.175-184
• /
• 2012

The aim of this study is to inquire into the influential relationship between perceived characteristics and psychological attitude toward smart phone in relation with the smart phone. This study conducted a questionnaire survey targeting domestic college students who are using the smart phone in an effort for an empirical test of the research model. The theoretical implications of this study laid foundation for doing research on the behavior of perceived characteristics and psychological attitude toward technology, and supplied a clue to diverse, in-depth research works on the further smart phone. The study-suggested practical implications are as follows: First, it is required that the usefulness and easy of use of the smart phone should be reinforced in order to form a positive attitude toward the smart phone. Second, the sense of dependence on the smart phone has an influence on user satisfaction.

• Journal of Digital Convergence
• /
• v.14 no.8
• /
• pp.177-183
• /
• 2016

Augmented Reality(AR) has been further developed through connectivity with Artificial Intelligence (AI), Big Data, the Internet of Things(IoT). The interest of AR in the advertising is on the increase. However, it needs to explore the use of AR technology in advertising based on user experience rather than the technical aspects. This study is very significant in that it is the exploratory study which provides guidelines in the field of utilizing AR, particularly based on direct user experience. In addition, through a quantitative survey, it checks the validity of the present study to verify the impact of utilitarian, experiential value of AR ad on brand attitude as consumer attitude. The characteristics of AR ad based on user experience through this study will provide guidance to utilize AR ad, utilizing AR technology in various fields, such as education and exhibitions in developing convergence contents that can provide practical value.

• Journal of Intelligence and Information Systems
• /
• v.28 no.1
• /
• pp.243-262
• /
• 2022

In this study, eye tracking was used for the appearance of the robot during the social robot design study. During the research, each part of the social robot was designated as AOI (Areas of Interests), and the user's attitude was measured through a design evaluation questionnaire to construct a design research model of the social robot. The data used in this study are Fixation, First Visit, Total Viewed, and Revisits as eye tracking indicators, and AOI (Areas of Interests) was designed with the face, eyes, lips, and body of the social robot. And as design evaluation questionnaire questions, consumer beliefs such as Face-highlighted, Human-like, and Expressive of social robots were collected and as a dependent variable was attitude toward robots. Through this, we tried to discover the mechanism that specifically forms the user's attitude toward the robot, and to discover specific insights that can be referenced when designing the robot.

• Journal of the HCI Society of Korea
• /
• v.12 no.2
• /
• pp.5-12
• /
• 2017

The forms of emoticon - a symbolic tool which expresses a person's sentiments and emotions in virtual space - have been diversifying by the growth of the mobile market. In light of this phenomenon, a number of studies about emoticon have been conducting in Korea. Nevertheless, those are limited not only to a certain form of emoticon which is combinations of symbolic characters but to the functional aspect of emoticon. Thus, this research focused on the image-form emoticon which is the most highly used, and on the user's perspective rather than functional. It is (1)found out the motive of using image-form of emoticon, and (2)explored the attitude and using behaviors toward emoticon based on the motives found. Moreover, this study (3)examined if there is a gender effect and intimacy effect. As a result, the motives of the emoticon-users were to express their emotions, to show their intimacies to the receivers, to manage their images, and to supplement text-based messaging. Two of the motives - expressing emotions and expressing intimacy - had a positive effect on the attitude and the frequency of emoticon-use. It is also found that the higher intimacy users feel toward the receivers, the better the attitude they have as well as the more frequent they use emoticon. This study suggests practical implications of emoticon as a growing communication tool by identifying the motives of using it. And it also contributes to examine the effect of the motives and intimacy on the attitude and the actual behavior of using emoticon.

• Information Systems Review
• /
• v.17 no.1
• /
• pp.93-115
• /
• 2015

Due to the dramatic increase in usage of smart phones, mobile applications offer a promising public communication channel to effect behavioral change in areas such as energy saving. For this, identifying relationships between applications and behavioral change would be useful for public institutions to formulate more effective public communication strategies. Based on a design science approach, this study examines the effect of design factors of public service-oriented mobile applications such as personalization, accessibility, and representation richness on users' cognitive and affective attitudes. Their effects on behavioral outcome are also investigated. The results of the analysis show that most design factors contribute significantly to the cognitive and affective attitudes of users. In turn, cognitive attitudes affect users' behavioral change in terms of energy saving, while affective attitudes are positively associated with the average usage time of mobile applications and behavioral changes in terms of energy saving.

• Journal of Convergence for Information Technology
• /
• v.9 no.5
• /
• pp.86-94
• /
• 2019

This study investigated the differences of perceived parenting attitude and academic stress on smartphone addiction according to the classification of addiction-risk group among middle school students. A descriptive research design was used. The subjects were 358 middle school students from five middle school in Daegu. Data were analyzed by descriptive statistics, ${\chi}^2$ test, t-test, and stepwise multiple regression using SPSS 18.0. Smartphone addiction-risk group was 97(27.0%) and general group was 261(72.9%). Smartphone addiction-risk group was more negatively perceived parenting attitude and higher academic stress than the general group. The most influential factors on addiction-risk group was using time in a day(${\beta}=.29.4$, p=.003) and general group was academic stress(${\beta}=.298$, p=.000). It is important to develop an intervention program to prevention the smartphone addiction according to the classification of addiction-risk group.

• The Journal of Society for e-Business Studies
• /
• v.19 no.3
• /
• pp.65-89
• /
• 2014

Although many studies have focused on the influences and outcomes of personal information leakage, few studies have investigated how the personal information leakage prevention behavior differs depending on internet user. This study attempts to supplement the existing studies' limitations with the use of risk perception attitude (RPA) framework. More specifically, this study tries to show internet user can be classified into four groups based on perceived risk of personal information leakage and efficacy beliefs of personal information protection, and to identify how the groups differ in terms of motivation, information seeking, and behaviors for privacy leakage prevention. Analysis on survey data from 276 internet users reveals that the users can be classified into responsive, avoidance, proactive, indifference groups. Furthermore, there are differences between groups in terms of motivation, information seeking, and behaviors for personal information leakage prevention. This study contributes to expand existing literature by providing tailored guidelines for implementation of personal information protection strategies and policy.