• Title/Summary/Keyword: 보험소비자

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PL대응활동과 정보관리

  • Kim, Nam-Pyo
    • 방재와보험
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    • s.115
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    • pp.20-26
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    • 2006
  • 우리나라 제조물책임(PL)법은 소비자의 권익보호와 결합제품으로 인한 피해자의 신속한 구제를 통한 국민생활의 안전향상과 국민경제의 건전한 발전을 도모할 목적으로 2002년 7월 1일 시행되었으나, 본질적인 기능 발휘와 목적 달성은 미미한 수준에 그치고 있다. 피해자의 적극적인 구제의 수단으로서의 역할뿐만 아니라 기업의 제품안전 활동에 대한 동기 부여를 통하여 제품안전기술력 제고를 통한 기업 경쟁력 향상의 역할 수행은 법 시행 이전과 비교하여 비슷한 수준이다. 이는 우리나라 PL법 제도 자체의 한계가 원인이라고 할 수 있지만 근본적인 원인은 제도 시행에 요구되는 사회적 인프라가 충분히 구축되어 있지 않다는 점이다.

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Empirical Study for Financial Statements transfer by K-IFRS on the Insurance Company (보험회사 국제회계기준 적용에 따른 재무제표 전환의 실증연구)

  • Kim, Jong-Won
    • The Journal of the Korea Contents Association
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    • v.13 no.5
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    • pp.387-395
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    • 2013
  • Insurance accounting is the process of identifying, measuring, and communicating economic information to permit informed judgements and decisions by users of the insurance information. With the Korean-International Financial Reporting Standard(K-IFRS) on accounting for insurance contracts to be finalized by 2011 in Korea, the fair value accounting is expected to greatly affect the insurance industry in terms of insurance company' financial statements. This research analyzes the effect of financial statement as K-IFRS on the insurance accounting by comparing the financial statements of the listed company using past insurance accounting standard and the current K-IFRS standard. We analyzed the matched pair sample at loan amount, insurance contract debt, total assets amount, total debts amount, total capital amount in the financial statements of the listed 12 insurance company. We found that insurance contract debt, total assets amount, total debts amount, total capital amount are difference before and after K-IFRS applied insurance company.

Special Surcharge on Deposits, Reaction of Financial Institutions, and Household Burden Structure (금융기관의 반응 및 가계자산 포트폴리오를 고려한 특별예금보험료의 가계 손실분담구조)

  • Kang, Dongsoo;Sung, Taeyoon
    • KDI Journal of Economic Policy
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    • v.25 no.1
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    • pp.3-54
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    • 2003
  • This paper studies the effects of the special surcharge on deposits, proposed as a plan to finance the costs of restructuring Korean corporate and financial sectors. Specifically, the study analyzes the change in the autonomous behavior of economic agents in terms of cost transfer and substitution effects. Given the result that the growth rate of deposits does not respond to the change of interest rates so much as that of loans, financial institutions have more incentive to transfer the costs incurred by the special surcharge to depositors. This paper also reports that the portfolio of households show a noteworthy feature that insured deposits have a relatively small portion in terms of total assets for high-asset class households, whereas most assets for low-asset class households are subject to the special surcharge.

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Statistical Prediction for the Demand of Life Insurance Policy Loans (생명보험의 보험계약대출 수요에 대한통계적예측)

  • Lee, Woo-Joo;Park, Kyung-Ok;Kim, Hae-Kyung
    • Communications for Statistical Applications and Methods
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    • v.17 no.5
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    • pp.697-712
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    • 2010
  • This paper is concerned with the statistical analysis and development of stochastic models for the demand for life insurance policy loans. For these, firstly the characteristics of the regression trend, periodicity and dependence of the monthly demand for life insurance policy loans are investigated by a statistical analysis of the monthly demand data for the years 1999 through 2008. Secondly, the causal relationships between the demand for life insurance policy loans and the economic variables including unemployment rate and inflation rate for the period are investigated. The results show that inflation rate is main factor influencing policy loan demands. The overall evidence, however, failed to establish unidirectional causality relationships between the demand series and the other variables under study. Finally, based on these, univariate time series model and transfer function model where the demand series is related to one input series are derived, respectively, for the prediction of the demand for life insurance policy loans. A statistical procedure for using the model to predict the demand for life insurance policy loans is also proposed.

Consumer Attitude and Purchase Willingness of Internet Insurance (인터넷 보험에 대한 소비자태도와 수용성향 연구)

  • Kim Kyung-Ja
    • Journal of Families and Better Life
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    • v.23 no.6 s.78
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    • pp.133-144
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    • 2005
  • The Objective of this study was to investigate the consumer attitude and purchase willingness of internet insurance. Data were collected from 412 adult consumers who had bought car insurance at least once. Results showed that respondents have positive as well as negative attitude toward internet insurance. The best thing of internet insurance seems tn be the low rate of insurance premium while the worst thing seems to be the risk of personal information disclosure. However, about two thirds of respondents answered that they were willing to purchase internet insurance if the insurance premium were discounted more than $25\%$ of what they paid offline. The more consumer attitude was positive, the more consumers were willing to purchase internet insurance. In general, consumer attitude and purchase willingness of internet insurance vary with consumers' demographic and socio-economic characteristics.

A Compartive Study on the Overseas Business Activity of Insurance Companies in Korea and Germany - a Case of German Legal Expenses Insurance Company - (한국 및 독일 보험회사의 해외 진출 모델 비교 연구 -독일 법률비용보험회사의 사례를 중심으로-)

  • Shin, Dong-Ho
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.8
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    • pp.2876-2881
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    • 2010
  • This paper attempts to find out implications based on the comparative analysis of overseas expansion model between the Korean insurance companies and the German one. There are three types of the strategies of the overseas-expansion-model of insurer, i.e. customer-oriented localized strategy, niche market-oriented strategy, and growing market-oriented strategy. From the review of related literatures and through an interview conducted by the insurance specialist, the findings are some differences between Korean and German insurance companies, when they go into foreign insurance markets. Th significant differences between Korean and German insurers are a customer oriented localized strategy and niche market oriented strategy. The Korean insurer shows a strength on the overseas-expansion-strategy, but the most clients of the Korean insurer on overseas markets are also Korean companies and Korean immigrants. The Korean legal expenses insurance market is yet in its embryonic stage, while the German legal expenses insurance company is pushing ahead with a strategy focused on localization and niche market on the legal expenses insurance product. In conclusion, like a case of the German legal expenses insurance company, the Korean insurer needs a customer oriented localized strategy as well as a niche market oriented strategy on the overseas insurance market.

A Study on the Relationship between the Perceived Service Quality of Life Insurance and Consumer Satisfaction (생명보험 서비스품질과 소비자만족에 관한 연구)

  • Kim, Sun-Jung;Kho, Hwa-Jung;Joung, Soon-Hee
    • Journal of Families and Better Life
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    • v.24 no.6 s.84
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    • pp.47-60
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    • 2006
  • The purpose of this study was to find out which factors can affect customer satisfaction in the life insurance industry. Specifically, it was designed to investigate whether there were significant differences in the perceived service quality according to demographic characteristics to investigate whether there was a significant relationship between each service quality type and consumer satisfaction and to investigate whether the location in demographic characteristics serves to moderate the links between the perceived service quality and customer satisfaction. Data were collected from insurance subscribers living in Seoul and the Gyeonggi-do area and 364 questionnaires were taken into account in the analysis. Major findings of this study were as follows: First, there were significant differences in the perceived service quality according to demographic characteristics. Second, there were significant differences in customer satisfaction according toeach service quality type. Finally, the location in demographic characteristics did serve to moderate the links between the perception of service quality and customer satisfaction.

Implementation of Rule Based Insurance Product Recommend and Design System using Fuzzy Inference (퍼지 추론을 통한 규칙 기반의 보험상품 추천 및 설계 시스템 구현)

  • Park, Ji-Soo;Lee, Young-Hoon;Kim, Kyung-Sup;Jeong, Suk-Jae
    • The Journal of Society for e-Business Studies
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    • v.12 no.1
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    • pp.99-122
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    • 2007
  • The rule based system is inference engine which can correspond quickly to new business model change and improvement requirement by dealing with the business know-how and expert knowledge as well as business process of enterprise and has been trying to apply to the various industries. As a part of application cases for rule-based system, we develop and implement the rule-based insurance product recommend and design system for the efficient decision making of insurance product in insurance industry which is sensitively affected by needs of customers, various kinds of product, and environment changes. The process of fuzzy inference of the developed system helps to recommend and design the proper Insurance product using the information of the present customer and the previous members. This approach is expected that it will be the core technology for the recommendation and design of the tailored insurance product by deciding and corresponding needs of various kinds of customer quickly in future insurance industry.

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Analysis of Purchasing Behaviors for Korean Elderly Consumers (한국 노년 소비자의 구매행동에 관한 분석)

  • Seo, Bong-Chul;Kim, Sook-Eung
    • Journal of Distribution Research
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    • v.10 no.4
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    • pp.23-39
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    • 2005
  • Recently, aging population will be coming out of the first magnitude demanders in this age. The purpose of the study is to present the basic data useful to get the public attention concerning the development of the consumer market of the elderly people by looking into the various factors which may influence the consumer. The results of the study will be very useful in establishing the relevant marketing strategies and in. providing the business opportunities for the elderly consumers in Korea. A survey was performed on actual Korean consumers aged over 55 and the results was compared with data previously reported in Korea and U.S.A.

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생명보험산업(生命保險産業)의 효율성(效率性) 분석(分析)과 업무개선방안(業務改善方案)에 관한 연구(硏究)

  • Na, Dong-Min
    • KDI Journal of Economic Policy
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    • v.17 no.1
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    • pp.145-176
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    • 1995
  • 우리나라 생명보험산업(生命保險産業)은 과거 40여년간의 비약적인 외형성장(外形成長)에도 불구하고 내적(內的)으로는 인위적(人爲的)으로 조성되어 온 과점적(寡占的) 시장체제하(市場體制下)에서 여러가지 문제점이 노정되고 있어, 금융(金融)의 자율화(自律化) 개방화(開放化) 국제화(國際化) 시대(時代)를 맞이하여 대외경쟁력(對外競爭力) 강화(强化)와 내부효율성(內部效率性) 제고(提高)를 위한 본격적인 연구(硏究)가 시급히 이루어져야 할 시점에 섰다. 본(本) 연구(硏究)는 계량적(計量的)인 기법(技法)을 활용함으로써 우리나라 생명보험산업(生命保險産業)의 효율성(效率性)에 관한 실증분석(實證分析)을 시도하여, 내재(內在)하고 있는 문제점(問題點)을 파악하고 이에 대한 발전방안(發展方案)을 제시하고자 하는 데 목적(目的)을 두고 있다. 규모(規模)의 경제성(經濟性)(economies of scale) 분석결과 생명보험회사들이 영업인원(營業人員)에 대한 과다(過多)한 투자(投資)에 상응하는 규모확대(規模擴大)나 효과적인 경비절감(經費節減)을 이루지 못하여 내부적으로 과다인력(過多人力)의 사용으로 인한 경영(經營)의 비효율화(非效率化)가 초래되고 있으며, 대리점(代理店)을 통한 점포정책(店鋪政策)에서도 규모(規模)의 비경제성(非經濟性)이 존재하고 있음을 알 수 있다. 범위(範圍)의 경제성(經濟性)(economies of scope)과 관련해서는 주업무(主業務)인 보험영업업무(保險營業業務)와 부대업무(附帶業務)인 자산운용업무(資産運用業務)간에 비용보완성(費用補完性)(cost complementarity)이 존재하고 있는 것으로 나타나, 자산업무에 대한 적극적(積極的)인 투자(投資)와 효율적(效率的)인 관리(管理)로 업무다변화(業務多邊化)를 추진하여 범위의 경제성을 높이는 것이 바람직하다고 사료된다. 이 밖에 本(본) 논문(論文)의 분석(分析)을 통하여 도출된 우리나라 생명보험산업의 문제점으로 낮은 수익력(收益力), 저생산성(低生産性), 재무구조(財務構造)의 부건전성(不健全性), 비효율적(非效率的)인 자산운용(資産運用), 소비자보호장치(消費者保護裝置)의 미비(未備) 등을 들 수 있으며, 본 논문에서는 이에 대한 업무(業務) 및 제도개선(制度改善)의 구체적인 방향을 제시하고 있다.

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