• Journal of Intelligence and Information Systems
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• v.29 no.4
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• pp.129-164
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• 2023

In a situation where the use and introduction of Large Language Models (LLMs) is expanding due to recent developments in generative AI technology, it is difficult to find actual application cases or implementation methods for the use of internal company data in existing studies. Accordingly, this study presents a method of implementing generative AI services using the LLM application architecture using the most widely used LangChain framework. To this end, we reviewed various ways to overcome the problem of lack of information, focusing on the use of LLM, and presented specific solutions. To this end, we analyze methods of fine-tuning or direct use of document information and look in detail at the main steps of information storage and retrieval methods using the retrieval augmented generation (RAG) model to solve these problems. In particular, similar context recommendation and Question-Answering (QA) systems were utilized as a method to store and search information in a vector store using the RAG model. In addition, the specific operation method, major implementation steps and cases, including implementation source and user interface were presented to enhance understanding of generative AI technology. This has meaning and value in enabling LLM to be actively utilized in implementing services within companies.