• Title/Summary/Keyword: 배송 서비스

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Development of mobile service for real-time overseas delivery cargo locations and upcoming arrival notifications (해외 배송 화물 위치 및 도착 예정 알림 모바일 서비스)

  • Kim, In-Jeong;Kim, Jiseon;Park, Sang Uk;Heo, Ye eun
    • Proceedings of the Korea Information Processing Society Conference
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    • 2022.11a
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    • pp.1062-1064
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    • 2022
  • 해외로 이동하고 있는 컨테이너 화물의 실시간 위치를 확인하고 기상정보 및 국제 이슈 등을 고려하여 도착 예상 시간을 계산해 화물의 도착 예정시간을 실시간으로 확인할 수 있는 서비스이다. 그동안 선박 추적 시스템은 해외 서비스에 의존해왔으며, 선사에서 자체적으로 제공하는 정보는 정확도가 40%에 미치는 한계가 존재했다. 이러한 문제점을 보완하여, 해당 서비스를 통해 빅데이터 기반의 분석과 향후 프로젝트 운영을 통해 축적될 시스템 상의 데이터와 현장의 데이터를 취합하여 높은 정확도를 이룰 수 있을 것으로 예상한다. 이를 통해 수출 기업들은 안전재고를 감축할 수 있게 되어 보관 관련 물류비용을 절감할 수 있게 될 것이다. 또한 보다 정확한 제조 일정을 수립할 수 있게 되어 과잉 생산을 방지할 수 있음을 기대해볼 수 있다.

A Location-based Real-time Re-routing Heuristic to Solve the VRPSPD (VRPSPD 해결을 위한 위치기반의 실시간 재경로 탐색 휴리스틱)

  • Cha, Sang-Jin;Lee, Kee-Sung;Yu, Young-Hoon;Jo, Geun-Sik
    • Spatial Information Research
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    • v.18 no.3
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    • pp.63-72
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    • 2010
  • The vehicle routing problem with simultaneous pick-up and delivery (VRPSPD) is a variant of the vehicle routing problem (VRP) that customers require simultaneously a pick-up and delivery service. The main objective of VRPSPD is to minimize a cost of routes satisfying many constraints. Traditional VRPSPD have been dealt with a static environment. The static environment means that a routing data and plan cannot be changed. For example, it is difficult to change a vehicle's routing plan so that a vehicle serves the pick-up demands of new customers during the delivery service. Therefore, traditional approach is not suitable for dynamic environments. To solve this problem, we propose a novel approach for finding efficient routes using a real-time re-routing heuristics based on the Location Based Service (LBS). Our re-routing heuristics can generate a new route for vehicle that satisfies a new customer's demand considering the current geographic location of a vehicle. Experimental results show that our methodology can reduce the traveling cost of vehicles comparing with other previous methods.

A Survey on the Consumer's Satisfaction Factors in Internet Shopping of Agricultural Products (농산물 인터넷 쇼핑의 소비자 만족요인에 관한 조사연구)

  • Seo, Young-Ok;Kim, Jin-Suk
    • Journal of agriculture & life science
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    • v.43 no.2
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    • pp.65-78
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    • 2009
  • The purpose of this research is to analyze the factors influencing satisfaction level of consumers using internet shopping mall to purchase agricultural products and to check relationship between satisfaction factor and intention in current situation of fast diffusion of market size for agricultural product e-commerce. Purchase motivation in internet shopping mall was shown to be the reason of convenience rather than confidence degree for agricultural product consumers. Consumer satisfaction factor of agricultural product internet shopping mall can be distinguished by confidence in service quality, diversity of products, delivery and customer support, and security. The result of this research will help us understand the determination factor of consumer satisfaction and their intention about internet shopping, while finding out what consumers expect from internet shopping when purchasing agricultural products.

Evaluation of Mobile App Usability of Logistics in Life Startups (생활물류 스타트업의 모바일 앱 사용성 평가)

  • Byun, Dae-Ho;Chung, Dong-Seop
    • The Journal of the Korea Contents Association
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    • v.21 no.2
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    • pp.35-48
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    • 2021
  • With the advent of the Fourth Industrial Revolution, startups are leading the proliferation of logistics in life services in countries across the world. Logistics in life startups aim to differentiate themselves for traditional logistics companies by offering customized services that penetrate niche logistics market and enhance customer convenience and satisfaction. Through the development of mobile applications(apps) and platform a variety of life-enhancing services are becoming increasingly available to customers, such as on-demand, online-to-offline, convenience, reverse logistics, as well as last-mile delivery. In particular, logistics in life services are expanding into areas that include food delivery, home moving, cargo transport, laundry delivery, car washing, and car repair. In order for the logistics in life startups to succeed, they needs to offer highly usable apps to increase customer satisfaction and loyalty. Due to the nature of mobile phones, different evaluation criteria than those for websits should be used to determine the usability of apps. The purpose of this study is to evaluate the usability of representative Korean logistics in life apps through usability testing, discuss implications and offer improvement recommendations. Finally, the best Korean logistics app is compared with a top ranked app on Google Play for benchmarking purposes.

Artificial Intelligence Fulfillment Service Platform in Small Business Areas (소상공인 집적지에서의 인공지능 Fulfillment 서비스 Platform 연구)

  • Kim, Hyo-young;Park, Dea-woo
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2022.05a
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    • pp.219-221
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    • 2022
  • Seoul Metropolitan City, the world's top 10 cities and Metro City, has traditional urban manufacturing industries such as printing, sewing, and mechanical metals. These manufacturing industries have developed in the form of mutual assistance by forming small business clusters according to detailed industries and processes. Due to the nature of the cluster, logistics between companies for each process in the cluster are being carried out quickly, but it is difficult for relatively small small business owners to prepare order processing services for consumers of finished products. Therefore, it is urgent to introduce an integrated order fulfillment service platform for collective business owners for smooth order and delivery processing. In this paper, we collect and analyze the existing Fulfillment Service data of small business owners in the printing industry among traditional urban industries, and design an artificial intelligence Fulfillment Service Platform system applying CRNN, k-NN, and ID3 Decision Tree algorithm. Through this study, it is expected to greatly contribute to the increase in sales and capacity of small business owners by enabling the use of individual orders and customized delivery services that can be used by any small business owner in the cluster.

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Causality of E-Commerce on the Door-to-door Delivery Service Market Using the Granger-Sims Causality Test (Granger-Sims 인과관계검정을 통한 전자상거래의 택배서비스시장에 대한 인과성(因果性) 분석)

  • Lee, Woo-Seung
    • Journal of Korean Society of Transportation
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    • v.22 no.3 s.74
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    • pp.69-84
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    • 2004
  • 1990년대 중반이후 정보통신의 발달에 의한 인터넷의 활용이 전세계적으로 급속히 팽창하면서 사이버마켓이라는 새로운 시장형태하에서 전자상거래가 급속히 성장하고 있다. 인터넷 전자상거래의 성장은 기존의 유통구조를 오프라인으로부터 온라인으로 전환시키고 물류체계까지 변화시키고 있다. 전자상거래의 경우 인터넷과 같은 정보시스템의 발달에 의해 독자적으로 성장할 수 있는 것은 아니며, 실제거래를 위한 물류와 연계해서만이 가능하다. 따라서 전자상거래의 급속한 성장과 더불어 문전배송서비스(door-to-door delivery service)가 가능한 택배서비스가 급속히 증가하고 있다. 이러한 관점에서 도시내에서의 전자상거래에 의한 택배서비스시장 환경변화를 고려하여 전자상거래를 촉진시키는 어떤 요인이 택배서비스에 영향을 미치고 성장에 중요한 역할을 하는지를 파악해 보는 것도 흥미있는 일이라 하겠다. 본 연구는 시계열데이터를 이용하여 전자상거래에 의한 택배서비스시장의 상관관계를 검토하고 전자에 의한 후자의 성장요인을 분석해 보는데 그 목적이 있다. 본 연구에서는 택배서비스시장의 성장요인을 시장내부의 내적요인과 외부의 외적요인으로 구분하고, 외적요인을 다시 교통요인과 사회경제적 요인으로 구분하여 전자상거래를 사회경제적 요인으로 간주하였다. 그리고 이 사회경제적 요인으로서의 전자상거래에 의한 택배서비스시장의 인과관계성을 그랜저-심즈(Granger-Sims) 인과관계검정을 이용하여 분석하였다. 분석결과, 한국의 전자상거래는 EDI(전자문서교환)도입업체수, 인터넷 쇼핑몰수, 인터넷 이용자수, 전자상거래를 위한 법제도 체계 등의 증가에 의해 촉진되었으며, 이에 따라 택배서비스시장도 성장한 것으로 나타났다. 특히 정부주도에 의한 정보화추진이 전자상거래를 촉진시켜 택배서비스시장에 영향을 미친 것으로 분석되었다.

The effects of benefit perception and risk perception on consumer evaluation during overseas direct purchase (해외직접구매의 혜택지각 및 위험지각 요인이 소비자 평가에 미치는 영향)

  • Son, Jeyoung;Jung, Hun-ju;Kang, Inwon
    • International Commerce and Information Review
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    • v.19 no.4
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    • pp.3-28
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    • 2017
  • This study examined factors, such as benefit perception, risk perception, product, and website, which affect consumer attitude toward overseas direct purchase. To achieve this, 298 Korean consumers who have experienced overseas direct purchasing were analyzed. The results show that delivery risk and product risk were the most influential determinants of the level of trust level in overseas direct purchase sites. In addition, the results of this study confirm that the level of trust in overseas direct purchase sites has a strong influence on both the intention to recommend and the intention to continue patronizing the site. Moreover, this study conducted a mean difference analysis according to the types of overseas direct purchases (overseas direct delivery, overseas purchasing agency, and overseas delivery agency) and product categories (clothes, food and beverage products, and household appliances). This study lists various practical implications that can be applied to each overseas direct purchase service by firm and consumer characteristics.

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Design of Heuristic Algorithm of Automatic Vehicle Delivery Support System (자동배차 지원시스템의 휴리스틱 알고리듬 설계)

  • Lee, Myeong-Ho
    • Journal of Digital Convergence
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    • v.11 no.3
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    • pp.181-187
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    • 2013
  • Moreover a new logistics concept is needed through the sharing information between suppliers and consumers, which maximizes the level of customers service and its flexibility by changing functional-oriented to process-oriented. In other words, Supply Chain Management(SCM) is now considered as a key aspect of business, which controls the flows of information, funds, and goods in the supply chain. Rationalization of transport-delivery system will be one of the most important issues on logistics management to the domestic companies. The companies need the effective delivery system. Especially in the case of delivery system from distribution centers to customers or vendors, it might take a long time to control the delivery system manually because it would be hard to apply the automatic vehicle routing algorithm effectively considering all the practical constraints. Thus this study develops a heuristic algorithm of automatic vehicle delivery support system in terms of grouping by short ranges of vehicle movement utilizing postal coordinates, which satisfies a variety of realistic constraints and reduces controlling time of manual operations.

Ontology describing Process Information for Web Services Discovery (웹 서비스 발견을 위해 프로세스 정보를 기술하는 온톨로지)

  • Yu, Jeong-Youn;Lee, Kyu-Chul
    • The Journal of Society for e-Business Studies
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    • v.12 no.3
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    • pp.151-175
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    • 2007
  • Until now, most semantic web service discovery research has been carried out using either Web Service Modeling Ontology (WSMO) or a profile of OWL-based Web Service ontology (OWL-S). However, such efforts have focused primarily on service name and input/output ontology. Thus, the internal information of a service has not been utilized, and queries regarding internal information such as 'Find book-selling services allowing payment after delivery' are not addressed. This study outlines the development of TM-S (Topic Maps for Service) ontology and TMS-QL (TM-S Query Language), two novel technologies that address the aforementioned issues in semantic web service discovery research. TM-S ontology describes the behavior of services using process information and consists of three sub-ontologies: process signature ontology, process structure ontology and process concept ontology. TMS-QL allows users to describe service discovery requests.

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드론식별모듈(DIM) 기술 및 표준화 동향

  • Kang, Yousung;Kim, Keonwoo;Kim, Juhan;Lee, Sangjae
    • Review of KIISC
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    • v.30 no.2
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    • pp.5-9
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    • 2020
  • 널리 알려진 바와 같이 드론산업은 4차 산업혁명을 견인하는 13대 혁신성장 동력 산업 중 하나이다. 드론은 조종사가 탑승하지 않는 무인/원격조종 비행장치로 영상촬영, 감시, 조사, 물품배송 등의 서비스에 활용되고 있다. 드론을 이용한 서비스가 안전하게 상용화되기 위해서는 필수적으로 드론 자체 및 드론 기반 서비스를 보호하는 드론 보안기술이 적용되어야 한다. 드론은 피해자임과 동시에 가해자가 될 수 있는 양면성을 지니고 있기 때문에 이러한 특성을 고려한 보안기술이 필요하다. 최근 드론 보안의 양면성을 고려한 핵심요소로 드론식별모듈(DIM)이 개발되고 있다. 본 논문에서는 드론식별모듈 개념을 정의하고, 주요 기능 소개 및 국제표준화 추진 현황을 설명한다.