• Journal of Korean Society of Transportation
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• v.22 no.7 s.78
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• pp.107-117
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• 2004

The growing demand for customer-response, made-to-order manufacturing and satisfactory delivery are stimulating the importance of commercial fleet management problem. Moreover, the rapid transformation to the customer-oriented multi-frequency, relatively small fleet, such as home delivery and Perishable goods, requiring prompt delivery and advanced real-time operation of vehicle fleets. In this paper we consider the vehicle routing problem(VRP) to minimize delivery completion time which is equal to the time that last customer wait for the vehicle in fleet operation. The mathematical formulation is different from those for the classical VRP which is minimizing cost/distance/time by running vehicles in manager's point of view. The key aspect of this model is not considering the return time from the last customer to depot in every vehicle path. Thereby, the vehicle dispatcher can afford to dynamically respond to customer demand and vehicle availability. The customer's position concerned with minimizing waiting time that may be applied for the delivery of product required freshness or delivery time. Extensive experiments are carried out to compare the performance of minimizing delivery completion time by using the ILOG Solver which has the advantage of solving quickly an interim solution very near an optimal solution. The experimental results show that the suggested model can easily find near optimal solution in a reasonable computational time under the various combination of customers and vehicles.

• Proceedings of the Korea Information Processing Society Conference
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• 2006.05a
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• pp.75-78
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• 2006

이 논문은 이동 차량의 궤적 정보 관리를 통한 물류 관리 시스템을 제안한다. 물류 시스템은 물류 센터에서 차량과 배송 물품의 위치를 지속적으로 모니터링하고, 이와 연관된 서비스를 제공하는 시스템이다. 따라서 물류 차량의 실시간 위치 정보관리가 필수적이다. 제안된 시스템은 기존의 지리 정보와 더불어 실세계 모바일 환경에서 물류 배송 정보의 효율적 관리 기능을 지원한다. 또한 효과적인 물류 이동 경로 관리 및 검색을 위하여 시공간 색인 기법을 적용하였다. 제안된 시스템은 물류 관리 뿐만 아니라 이와 유사한 서비스를 제공하는 차량 추적 시스템, 위치 기반 서비스 등과 같이 모바일 환경에서 실시간으로 변화하는 관리 대상 객체의 위치 정보를 관리하는 분야에 적용 가능하다.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.21 no.2
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• pp.373-378
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• 2017

While on-line shopping markets are growing, consumer's procurement processes are being confused regardless of on or off line market and, smart consumers who want intelligent tailored services have emerged. Depending on the changeable pattern of consumer, most of related companies provide various Omni channel and O2O service. However, reactions of the fashion companies are tend to be late. Recently, the IoT environment has changed to standards-based open platform and it requires a variety of intelligent services depending on the type of environment and objects. This thesis proposes fashion O2O system using smart fitting display that is adaptable to fashion companies. This proposed system provides fitting information which is performed on off-line by users after constructing the database, it also support the works as on-line status, thus, it makes users' procurements to maintain continuously. For the more, customer oriented intelligent fitting service would be expected by the information connection with the shop and delivery systems.

• Management & Information Systems Review
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• v.31 no.4
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• pp.309-337
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• 2012

This study aims to suggest theoretical models and background for the analysis of antecedent factors such as customer satisfaction and repurchasing decision by use of Technology-Based Self-Service (TBSS) delivery service. Specifically, the study have focused on the analysis that after the values of customer satisfaction and repurchasing decision were transformed into the values of Cost-Benefit analysis and then compared with the values of result benefits, process benefits, financial costs and non-financial costs. After analysis, it was found that ordering and delivery service by use of TBSS has a positive influence on customer satisfaction in terms of result benefits, process benefits, time savings and financial cost savings. In addition, it was confirmed that sub-category of customer satisfaction such as overall satisfaction, satisfaction for expectations, satisfaction for ideals has also a positive impact on repurchasing decision. It is expected that the results of this study will help analyze the customer satisfaction and repurchasing decision and provide a practical help for a business.

• Journal of Distribution Science
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• v.5 no.2
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• pp.17-34
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• 2007

The Korean pharmaceutical industry has many pharmaceutical companies and business acquaintances, small quantity batch production and a lot of competition products having same ingredient. Under such a situation, an integrated distribution is said to be proper to lower distribution costs and deliver effectively: However, each business has different delivery conditions, timely delivery of small quantity batch order and other particular services, etc to have problems of competition of turnover increase. The study suggests measures below to lower distribution costs and to elevate sales business efficiency. First, Joint marketing of pharmaceuticals between pharmaceutical companies. Second, Joint delivery of three or less companies having similar business scales. Third, An agreement with wholesale distributors of unified distribution of pharmaceuticals being sold much. Fourthly, Wholesale distributors' pharmaceuticals distribution services. Fifthly, Cooperation of business acquaintance. In summary, the Korean pharmaceutical industry needs an integrated distribution system. Considering characteristics of the industry, however, the small pharmaceutical companies are thought to be difficult to accept the integrated distribution because complete integrated distribution may reduce sales.

• Journal of Navigation and Port Research
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• v.29 no.3 s.99
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• pp.221-226
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• 2005

This paper provides a method to implement IT system for supply chain management problem The fundamental scheduling issues that arise in the pickup delivery system are optimizing the system with the minimum cost, the maximum throughput and the service level. This study is concerned with the development of the customer responsive pickup-delivery system based on e-logistics and demand chain management. Through this study, the pickup-delivery problem of the vehicle using the GIS PDP and GUI- type computer programs are formulated. The computational results show that the proposed method is very effective on a set of test problems.

• The Journal of Bigdata
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• v.4 no.2
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• pp.159-173
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• 2019

Last-Mile delivery optimization plays a key role in the urban supply chain operation, which is the most expensive and time-consuming and most complicated part of the whole delivery process. The urban consolidation center (UCC) is regarded as a significant asset for supporting customer demand in the last-mile delivery service. It is the key benefit of UCC to improve the load balance of vehicles and to reduce the total traveling distance by finding the better route with the well-organized multi-leg vehicle journey in the urban area. This paper presents the model using multiple scenario analysis integrated with mathematical optimization techniques using Geographic Information System (GIS). The model aims to find the best solution for the distribution network consisted of DC and UCC, which is applied to the case of Ulaanbaatar Mongolia. The proposed methodology integrates two sub-models, location-allocation model and vehicle routing problem. The multiple scenarios devised by selecting locations of UCC are compared considering the general performance and delivery patterns together. It has been adopted to make better decisions the quantitative metrics such as the economic value of capital cost, operating cost, and balance of using available resources. The result of this research may help the manager or public authorities who should design the distribution network for the last mile delivery service optimization using UCC within the urban area.

• Proceedings of the Korea Information Processing Society Conference
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• 2012.04a
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• pp.695-698
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• 2012

개인정보보호법이 제정 및 시행됨에 따라서 고유식별정보를 처리하는 경우 그 고유식별정보가 분실, 도난, 유출, 변조 또는 훼손 되지 않아야 한다[1]. 하지만 현재 운송업계의 택배 서비스를 이용 시 고유식별정보가 고스란히 노출 되어있으며, 위 변조 또한 가능하다. 이러한 주소, 성명, 전화번호 등 개인을 식별할 수 있는 개인정보를 악용하여, 명의 도용이나 피싱 등의 심각한 문제가 발생될 수 있다. 현재 택배 시스템은 발신, 수신, 배송에 대한 사고 및 논쟁 발생 시 그에 따른 증거자료가 부족하기 때문에 책임이 불명확하다. 이를 사전에 방지하기 위해서는 관련된 증거를 생성, 수집, 유지, 활용, 검사하는 절차와 그 역할을 담당할 신뢰된 제3의 기관이 필요하다. 본 논문에서는 현재의 택배 시스템을 점검해 보고 개인정보보호 차원에서의 해결방안을 모색하는 것과 발신, 수신, 배송의 부인방지 서비스 적용을 목표로 한다.

• Journal of the Korean Society for information Management
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• v.32 no.3
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• pp.413-432
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• 2015

This study analyzes the copyright problems of document delivery services based on interlibrary loan which are operated by KERIS and KISTI according to the agreements with KORRA. As a result of the study, we found that there are limitations of the libraries and copyright works to implement the document delivery services. Also, the electronic document delivery is the only between librarians and there is no provisions in the agreements for individual users who are not affiliated to libraries. This study suggests introduction of the ground provision for the interlibrary loan in the Copyright Act of Korea and development of authoritative guideline for details of document delivery services. Also, the study suggests that end users to request documents could be print out it but the library have to install systems to avoid copyright infringement. Finally, the study proposes the copyright fee based model for the document delivery services for individual users.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.05a
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• pp.1290-1298
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• 2006

오늘날 B2B 전자상거래의 폭발적인 성장과 더불어 SCM상에서 e-Procurement의 중요성이 부각되고 있다. 그 중에서 다수의 구매자와 공급자가 참여하여 다양한 형태의 상거래를 수행하는 3자 관리 모델은 점차 시장이 확대되어 e-Procurement의 핵심요소로 여겨지고 있다. 하지만 현재의 e-Procurement의 3자 관리 모델은 방대한 제품 정보 중에서 구매자가 원하는 제품을 정확히 검색할 수 있는 기능이 미비하고 구매 물량에 따른 할인 가격과 공급자의 배송 정책을 고려한 납기일을 실시간으로 구매자에게 제공해 줄 수 있는 기능이 미흡한 실정이다. 또한 구매 프로세스의 주요 기능인 공급자의 선택에 있어 공급자에 대한 신뢰성이 결여되어 구매자의 비즈니스 요구사항을 채워주지 못하고 있다. 본 연구에서는 이러한 e-Procurement의 3자 관리 모델의 문제점을 해결하고 발전시키기 위해 (1)구매자의 제품 검색 시 시맨틱 웹을 이용한 카테고리 기반 검색 기법과 (2)비즈니스 룰과 웹서비스 기반으로 공급자의 가격 정책, 배송 정책에 따른 납기일을 고려한 검색, (3)구매자와 공급자의 단일 거래에 대한 서비스 품질을 측정하여 구매자에게 공급자의 신뢰성을 보장하는 제품 추천 e-Procurement 시스템을 제안한다.