• Title/Summary/Keyword: 방문행동

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Robot vs Human: Comparative Study on the Effect of Service Success and Failure on Customer Behavioral Intentions of Service Employees (로봇 vs 사람: 종업원의 서비스 성공과 실패가 고객행동의도에 미치는 영향에 관한 비교 연구)

  • Lee, Cheonglim
    • The Journal of the Korea Contents Association
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    • v.22 no.4
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    • pp.13-27
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    • 2022
  • This study focused on the role of service robots as employees, and examined how robot services affect customer behavior compared to human employees in service success and failure situations. The three experiments were performed on barista robot, serving robot, and chef robot. The results of this study are as follows. First, in the case of service success, customers showed similar intentions for revisit regardless of employee type. On the other hand, in the case of service failure, the revisit intention was found to be more negative than that of the human employee when the service was received from the robot employee. The reason for this was found to be that customers had lower expectations for the capabilities of service robots compared to humans. Finally, customers perceive that robot services are more stable than human services.

A Study on the User Behavior of Atypical Building Facilities and Spaces (비정형 건축시설물 및 공간에 대한 사용자 행동에 관한 연구)

  • Park, Hyo-Jeen;Park, Ji-Min;Lee, Hyang-Sun;Lee, Yun-Gil
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.9 no.9
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    • pp.1041-1048
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    • 2019
  • Recently, social demands on atypical buildings and building spaces are increasing, and examples of atypical buildings are easily seen in major cities around the world. This study investigates the user behaviors in the typical atypical buildings currently constructed and analyzes the characteristics of human behavior in the atypical building space. Ultimately, this study aims to develop human behavior simulation technology for reviewing residential performance of atypical building space design, and the results of this study can be used for user behavior modeling and simulation technology development. This is because it is difficult to find an investigation or analysis of what behavioral characteristics occur in the atypical building space in previous studies. This study derives the characteristics of human behavior in the atypical architectural space that has been overlooked in the existing human behavior simulation tools. In other words, the site visits and surveys typical atypical buildings to investigate user behaviors in typical spaces and other atypical buildings.

A Study on Dental Health Knowledge and Behavior of Elementary Student (초등학생의 구강보건지식과 행동에 관한 연구)

  • Chang, Bun-Ja;Song, Kyung-Hee
    • Journal of dental hygiene science
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    • v.6 no.3
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    • pp.201-206
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    • 2006
  • Purpose: The purpose of this study was to analyze level of dental health knowledge and behavior in elementary student, school health educators should encourage students to have continuous dental care habits for lifelong dental health with practical education. Methods: The subjects in this study were 490 students of four-year, fifth-year and sixth-year from elementary school in Daegu areas. The data was collected through a structured questionnaire from 26, June to 27, June 2006. Collected data were analyzed into frequency and Chi-square test using Spss 10.0 program. Result: Level of dental health knowledge were high as 57.8% in high groups, dental health behavior were high as twice a day in toothbrushing, over three times in visiting frequency of dental clinic for one years and once time of a day in intake frequency of cariogenic food. dental health knowledge by an academic years and sex were significant difference all of four-year, fifth-year and sixth-year. dental health behavior by an academic years and sex were significant difference in visiting frequency of dental clinic for one years and in intake frequency of cariogenic food by an academic years, male and female were significant difference in toothbrushing of a day. relationships of dental health knowledge and behavior were significant difference in intake frequency of cariogenic food.

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Study Based on Grounded Theory about Job Experience of Visiting Supervisors for Multicultural Families (다문화가정 방문교육지도사의 직업경험에 관한 근거이론연구)

  • Lee, OBok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.10
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    • pp.6092-6101
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    • 2014
  • This study examined the job experience of visiting supervisors for multicultural families. To achieve the goal of this study, data was collected by in-depth interviews with 7 visiting supervisors for multicultural families. For an analysis of the data, the grounded theory approach by Strauss and Corbin [11] was employed. The results of an analysis of the categories are detailed below. Through an open coding process, a total of 124 concepts, 33 subcategories, and 13 categories were produced. The central phenomenon was 'uncertain employment '. From the axial coding, the causal conditions were 'employment for economic reasons' and 'frequent policy and regulation changes'. The contextual conditions were 'uneasiness about the evaluation result', 'unilateral work instruction system', and 'little improvement of treatment'. Intervention conditions were 'high level of satisfaction with work', 'handy source of income', and 'no other alternative'. Action/interaction strategies were 'efforts for contract extension' and 'receptive attitude'. The consequences were 'hope to retain employment' and 'agonizing over their rights'.

Pollination study of Euphorbia helioscopia (Euphorbiaceae) (대극과 등대풀의 수분연구)

  • Kim, Deog-Il;Park, Ki-Ryong
    • Korean Journal of Plant Taxonomy
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    • v.44 no.4
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    • pp.281-287
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    • 2014
  • The present study was conducted to understand the growth pattern, pollinators and their frequency of visits of Euphorbia helioscopia population which is located at Tongyoung areas in Korea. The vegetative parts of the species grow early in March, and flowering begins in the middle of the month, and pollination was completed at the mid of April. As a typical form of early spring type, the fruits of E. helioscopia were matured between early in April and May, and the upper parts of plants were disappeared between May and June. During the blooming season about 11 insects species which belong to Diptera, Hymenoptera, Coleoptera and Heteroptera were the most common groups found on this plants. Among them the species of Diptera are the most dominant pollinators for E. helioscopia which is concordant to previous reports in Euphorbia species. Despite of significant numbers of insect visitors in Euphorbia species being reported, E. helioscopia attracts only 11 insect species in study areas, and the paucity of species probably associates with the insect fauna in Tongyoung areas or typical patterns of early spring bloomer of Euphorbias. We observed majority of Diptera species to visit in the morning, and the frequency of visit decreased in the afternoon. Thus, it suggests that the visiting activity of Diptera species is not associated with the temperature increase which was reported in Euphorbia species. However, the number of the cyathium during the blooming season is likely to be related to the frequency of visit of pollinators in E. helioscopia.

A study on the relationship with fathers' beliefs on child rearing & children's self-perceptions (양육행동에 대한 아버지신념과 아동의 자기능력지각과의 관계)

  • Song Soon;Song Hee-Ok
    • Journal of Families and Better Life
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    • v.23 no.1 s.73
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    • pp.197-208
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    • 2005
  • The purpose of this study was to investigate the relationships between father's beliefs on child rearing and children's self-perceptions. The subject of this study were comprised of 167 third-grade children (ages 8-10) and their father. To summarize major findings from the analyses : First, a significant difference was found in the degree of father's beliefs about child rearing by number of child , father's education, father's job, level of life, relationship between father and child in independence and by number of child, level of life, relationship between father and child in accommodation. Second, children's self-perception was related to father's education, father's income, father's job, relationship between father and child, child's gender, father's marital satisfaction, father's job. Third, according to the multiple regression analyses for the relationships between father's beliefs about child rearing and children's self perceptions, there was a positive relationship between father's belief's on the creativity, problem-solving skill, accommodation. Father's SES status, relationship between father and child was a positive relationship children's self-perceptions. Father's beliefs on the creativity was a positive relationship children's self-perceptions but father's belief's on the accommodation was a negative relationship children's scholastic performance, behavioral conduct.

The Influence of K-Content Experience on National Image, Tourism Attitude and Visit to Intention: Targeting Chinese (K-콘텐츠 경험이 국가이미지와 관광태도 및 방문의도에 미치는 영향 : 중국인을 대상으로)

  • Park, Heejung
    • Journal of Service Research and Studies
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    • v.14 no.1
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    • pp.91-107
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    • 2024
  • This study attempted to empirically verify the possibility of K-content for Chinese people who have recently slowed down due to restriction of movement and political and diplomatic conflicts, although it is a very meaningful market for Korea's content industry and tourism industry. As a result of the study, each item of K-content experience, national image, tourism attitude, and visit intention was derived as one factor, and only the national image factor was derived as two factors: 'functional image' and 'cultural image'. As a result of examining the influence relationship between them established based on previous studies focusing on the derived factors, all five research hypotheses were adopted. K-content experience was found to have a significant influence on both factors of the national image. It was found that it had a greater influence on cultural image factors than functional image factors, cultural image factors were found to have a greater influence on tourism attitudes, K-content experiences had a significant effect on tourism attitudes, and tourism attitudes had a significant effect on visit intentions. Based on the results of this study, it was once again confirmed that the national image even comtually bees an important factor for linking to practical tourism behavior, and in this respect, "culture" is an important key factor that can lead to practical tourism and visits. Previous national images indicate that if the functional aspect of the country was more emphasized, it is now necessary to focus more on the importance of culture than on the functional aspect. As the K-content experience has a significant effect on tourism attitude, it can have a positive effect on the formation of a positive tourism attitude that can lead to actual tourism behavior, so various efforts will be needed to form an active tourism attitude using K-content in the future. As the content and target scope of K-content are expanded and diversified, specific strategies for each sub-market using cultural contents in various fields should be established and implemented.

An Understanding of Littering Behavior in Natural Recreation Areas : Use of the Theory of Reasoned Action (자연휴양지(自然休養地) 내(內)의 환경오염행동(環境汚染行動)에 대(對)한 이해(理解) : 논리적(論理的) 행위이론(行爲理論)의 이용(利用)으로)

  • Kim, Seong-Il
    • Journal of Korean Society of Forest Science
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    • v.80 no.1
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    • pp.20-31
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    • 1991
  • To improve the understanding and predicting power of littering behavior in natural recreation areas, a model was proposed based on the theory of reasoned action by Fishbein and Ajzen. Among the visitors of Kaeryongsan National Park in Korea, three hundred and ninety nine (399) groups were interviewed to obtain such data as beliefs about the behavioral consequences, attitudes, normative belief, socioeconomic status and etc. A significant but practically weak relationship was found between beliefs, normative belief and past behavior (R=0.3). Using Logit analysis, past behavior could be explained with relevant variables in an acceptable power ($R^2$=0.35). In the model, education, social group, occupation, age and visiting frequency were all negatively related to past behabavior. Beliefs and normative belief also behaved as expected by the theory. The study results show that the theory may be useful in predicting the undesirable behaviors in recreation areas and establishing management policy to control them. The cause of weak relationships between relevant variables were discussed and future research implications were also suggested.

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A Study on the factors affecting the immersion and extend attitude of music festival visitors (음악축제 방문자의 몰입과 확산태도에 미치는 요인에 관한 연구)

  • Lee, kyoung-lyul;Joo, Hi-yeob;Lee, Seung-hun
    • Proceedings of the Korea Contents Association Conference
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    • 2013.05a
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    • pp.129-130
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    • 2013
  • 오늘날 음악축제는 시장규모가 점점 커져가는 추세를 보이고 있으며, 다양한 장르의 축제가 계속적으로 생겨나고 있다. 이를 위해 시장형성이나 경쟁력 강화를 위한 방안의 일환으로 방문자개발을 위한 연구가 요구된다. 첫째 선행연구에서 제시한 품질평가 모형을 중심으로 음악축제의 핵심속성으로 관람객의 관람가치, 축제 매력성의 2가지 요인을 추가적으로 도출하여 반영하였다. 둘?, 몰입 후 행동에 대한 태도변화를 검증하기 위하여 몰입도 뿐만 아니라 몰입과정의 태도에 대한 관련상품 구매의도를 변수로 정의하였다. 본 연구를 위하여 음악축제 경험자 205명을 대상으로 실증분석을 실시하였다. 본 결과를 통해 공연기획사가 성공적으로 공연을 기획하기 위한 전략을 제시할 수 있다.

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A Cross-cultural Comparison of Parent-child Emotional Reactions to Task Results Using a Computer-based Observational Assessment (아동 수행 결과에 대한 부모-자녀 정서 반응 비교 문화 연구 - 컴퓨터 행동관찰 분석기법 활용 -)

  • Nam, Eun Young
    • Korean Journal of Child Studies
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    • v.29 no.6
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    • pp.225-243
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    • 2008
  • 본 연구는 아동의 학습 과제 수행 이후에 보이는 부모와 아동의 정서적 반응이 문화에 따라 어떠한 차이를 나타내는지 알아보기 위해 한국계 이민자 가정과 백인가정을 대상으로 실시하였다. 미국 서북부 시애틀 지역의 8에서 9세 사이의 자녀를 둔 31 한국계 가정과 31백인 가정이 연구에 참여하였다. 연구를 위해 각 가정을 방문하였고 각 가정의 부모와 아동의 정서 반응을 비디오로 촬영하여 비교 분석하였다. 컴퓨터를 이용한 초 단위 행동 분석 결과 아동이 과제에 실패했을 때 한국계 어머니들과 아동들의 긴장과 불안 행동이 미국 백인 어머니들과 아동들보다 더 많이 나타났다. 아동의 과제 실패시, 어머니들의 부정적인 정서표현도 한국계 이민자 가정에서 더 많이 표출되었다. 아동들이 과제에 성공했을 때는 미국 백인 어머니들과 아동들이 좀 더 긍정적인 정서 반응을 많이 하였고 특히 백인 어머니들이 적극적 칭찬 등의 긍정적인 피드백을 주었다. 흥미 있게 아동들의 과제 성공 후에도 한국계 이민자 가정의 어머니들이 부정적인 정서 표출이 더 많았다. 자녀의 성에 따른 상호작용의 차이를 알아본 결과, 한국계 이민자 가정에서는 성차가 나타나지 않았고 미국 백인 가정의 부모들이 남자아이들에게 더 긍정적인 정서 표현을 보였다.

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