Effects of Servicescapes in the Hospitality Business on Purchasing Intentions: Indirect Influence of Emotions in Korean Coffee-shop Cases (환대서비스의 물리적 환경이 감정을 통해 구매의도에 미치는 영향 -국내 커피전문점을 중심으로-)
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- The Journal of the Korea Contents Association
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- v.13 no.1
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- pp.437-446
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- 2013