• Title/Summary/Keyword: 마케팅 역량

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The Roles of Learning Orientation and Market Orientation in Driving Marketing Capabilities and Firm Performance (학습지향성과 시장지향성이 마케팅역량과 기업성과에 미치는 영향)

  • Shin, Sohyoun Synthia;Lee, Sungho;Chaiy, Seoil
    • Asia Marketing Journal
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    • v.13 no.3
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    • pp.1-23
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    • 2011
  • The previous studies found the importance of market orientation (MO), learning orientation (LO), and marketing capabilities (MC) in driving firm performance (FP), but respectively. This research attempted to integrate the rather separate research streams of MO, LO, and MC in explaining FP. How MO and LO, as two critical constructs of organizations' cultural values, affect FP was examined with the mediating role of MC (composed of marketing planning capability (MPC) and marketing implementation capability (MIC)). Specifically, we derived specific conceptualizations on the effects of LO on FP through MO, MPC, and MIC as well as the effect of MO on FP through MPC. Accordingly, we empirically tested a process of how LO, MO, and MC translate into FP, using survey data of 146 respondents from Korean companies. The results successfully supported our model. It is worth noting not only that LO and MO are found to have synergistic effects on FP through MC but also that LO fosters MO. The relevant implications of our findings are presented with limitations and further research directions.

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A Comparison of Manufacturing Firms and Service Firms Using a Marketing Performance Evaluation Model (마케팅성과모델을 이용한 제조기업과 서비스기업의 비교)

  • 윤성준;최계봉
    • Asia Marketing Journal
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    • v.4 no.4
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    • pp.28-50
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    • 2002
  • 본 연구는 마케팅성과에 대한 Kotler의 접근법을 원용하여 한국의 대표적인 제조기업과 서비스 기업들의 마케팅 성과에 영향을 주는 요인들을 발견하고 경영 시사점을 제시하기 위한 모델을 개발하였다. 제조 분야에서 10개 기업, 서비스 분야에서 9개 기업을 각각 선정하여 전체 19개 기업의 마케팅 성과의 수준을 평가해 보았다. 확인요인분석 결과 제조기업의 마케팅 성과요인으로는 마케팅 인력, 마케팅 조직, 마케팅 전략이 추출되었고 서비스기업의 요인으로는 마케팅 인력, 마케팅 정보, 고객지향성, 마케팅 전략이 추출되었다. 5개의 마케팅성과요인과 제품력, 유통력, 판촉력, 가격력으로 구성된 마케팅역량, 그리고 고객만족 간의 관계를 규명할 목적으로 구조방정식모형을 구축하고 관계들에 관한 가설들을 검증하였다. 요인분석결과 제조기업은 마케팅인력, 마케팅 조직, 마케팅 전략의 세 요인이 유의한 요인으로 나타났으나, 서비스 기업에서는 마케팅 인력, 마케팅 정보, 고객지향성, 마케팅 전략의 4요인이 유의하게 나타났다. 각 요인의 평균치 분석결과, 서비스기업이 제조기업에 비해 마케팅성과 영향요인, 마케팅역량과 고객만족에서 모두 우세하게 나타났다.

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The Effect of Supply Chain Management Activities and Marketing Capabilities on the Performance of Apparel Firms (의류기업의 공급사슬관리 기반활동과 마케팅 역량이 업무성과에 미치는 영향)

  • Lee, Kyung-Hoon;Park, Jae-Ok
    • Journal of the Korean Society of Clothing and Textiles
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    • v.31 no.6 s.165
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    • pp.942-954
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    • 2007
  • The purpose of this research is to examine the level of SCM activity, marketing capability, and firm performance for apparel firms, and to investigate the effect of SCM activities and marketing capabilities for firm performance improvement. This study surveyed domestic apparel manufacturing brands that distribute products nationwide. The data was collected through questionnaires sent to managers or executives in large and middle manufacturing corporations among Korea's listed and registered corporations. The data collection has been carried out from November 10 until December 11, 2006. The questionnaires were transmitted by individual visit, fax, and mail. A total of 98 completed responses were returned, three incomplete responses were discarded. The results were as follows: First, SCM activity was classified into 3 dimensions: structural, logistical, and technological factor. Three dimensions of marketing capability were identified with differentiation, cost-leadership, and operational factor. Firm performance was classified into three dimensions: financial, productivity, and customer satisfaction factor. Second, result of analyzing effects of SCM activities for firm performance improvement, it was found that the improvement of technological activities affected acquirement of financial, productivity, and customer satisfaction performs. Structural activities affected factor of productivity performs. Third, result of analyzing effects of marketing capabilities for firm performance improvement, improvement of differentiation capabilities affected acquirement of financial, customer satisfaction performs. And the improvement of operational capability affected acquirement of financial performs and improvement of cost-leadership capability affected factor of productivity performs.

A Study on the Factors Influenced on the Performance of Korean Ventures - Focusing on International Entrepreneurship and Firm's Capabilities - (한국 벤처기업의 경영성과에 미치는 영향요인에 관한 연구 - 국제적 기업가정신과 기업역량을 중심으로 -)

  • Yoon, Ki-Chang
    • International Area Studies Review
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    • v.13 no.2
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    • pp.445-474
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    • 2009
  • This study tries to investigate the factors influenced on the performance by top management team's(TMT's) international entrepreneurship(IE) and firm's capabilities(marketing capability and R&D capability) of Korean Ventures. The research model and hypothesis set that TMT's IE directly affect to the performance directly affects and TMT's IE indirectly affect to the performance through the capabilities(marketing capability and R&D capability) by research prior studies. To verify research model, 115 high-technology based Korean ventures survey to be as samples by structured questionnaires and the data is tested by SEM(structural equation modeling) analysis. The results of analysis are as follow. First, there was no relationship between TMT's IE and performance. Second, the IE positively affected to firm's capabilities(marketing capability and R&D capability). Third, firm's internal capabilities positively affected to performance. These results only few TMT's IE cannot sufficiently affect to performance but IE should be propagated to marketing and R&D departments and then firm's performance can improved. This study respect to provide a meaningful implication to globalization and performance of Korean Ventures.

A Study on the Promotion of Online Commerce in Exporting SMEs (수출 중소기업의 온라인상거래 활성화를 위한 연구)

  • Jeong, Bok-Hoon;Jung, Jin-Teak
    • Journal of the Korea Convergence Society
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    • v.10 no.11
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    • pp.335-343
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    • 2019
  • The purpose of this study is to derive the necessary factors by conducting a questionnaire survey for SMEs with experience in participating in the online export support business in order to derive the factors that activate SMEs' online marketing. As a result, it was found that the Corporate trade capacity had a positive influence on online marketing utilization, and that the Corporate internal capacity did not have a significant influence on online marketing utilization. Since the consultants' role for export marketing obviously appears to exercise more significant positive effect on online marketing utilization, we can suggest the followings to activate online exports of SMEs. First, more effective efforts are needed to expand the trading capacity to utilize online marketing, and secondly, the export marketing capacity of SMEs needs to be strengthened steadily. In particular, strengthening the capabilities of the trading consultants of participating and performing companies is considered to be an important factor in the use of online marketing by SMEs, we recommend further strengthening each corporate and government policy effort to empower export consultants.

A Study on the Effects of Young Entrepreneur Competency on Startup Performance: Focusing on the Mediating Effect of Network Activities (청년창업가의 역량이 창업성과에 미치는 영향 요인에 관한 연구: 네트워크활동의 매개효과 중심으로)

  • Hyun Chae Song;Chul-Moo Heo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.19 no.2
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    • pp.141-157
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    • 2024
  • This study analyzes the effect of enterepreneurial competencies on start-up performance through network activities for young entrepreneurs. Enterepreneurial competencies are composed of opportunity recognition competencies, marketing competencies, technical competencies, and creative competencies. A total of 354 questionnaires collected from young entrepreneurs residing in the country were used for empirical analysis. SPSS v28.0 and PROCESS macro v4.3 were analyzed based on the research model of a single-parameter single-mediated model. As a result of the analysis, first, it was found that among the enterepreneurial competencies, opportunity recognition competencies, marketing competencies, technical competencies, and creative competencies have a positive (+) significant effect on network activities. Among them, it was found that marketing competence has the greatest effect on network activities and technical competence has the least effect. Second, network activities were found to have a significant effect on start-up performance in a positive (+) direction. Third, among enterepreneurial competencies, opportunity recognition competence, marketing competence, technical competence, and creative competence were found to have a positive (+) effect on start-up performance. Among them, it was found that creative competence had the greatest effect and technical competence had the smallest effect. Fourth, network activities were found to mediate between enterepreneurial competencies and start-up performance. As for the relative effect size of the indirect effects of independent variables, it was found that marketing competence had the greatest effect on start-up performance and technology competence had the smallest effect. The academic implications of this study include investigating the significance and relationship of various variables, providing verification of theoretical frameworks related to entrepreneurship, identifying the main drivers of start-up success, and suggesting the importance of the network between enterepreneurial competencies and start-up performance. In addition, the practical implications of this study suggest the importance of marketing competencies for networking, and suggest differentiation of competencies. It emphasizes the strategic role of creative competence and provides guidance to policymakers for supporting start-ups on customized policies for fostering valuable start-ups.

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농산업 예비창업자의 창업의도에 미치는 영향: 자기결정성 정도의 조절효과 중심으로

  • 변은희;허철무
    • 한국벤처창업학회:학술대회논문집
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    • 2023.04a
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    • pp.101-116
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    • 2023
  • 본 연구는 농산업 예비창업자를 대상으로 자기결정성정도를 조절변수로 하여 창업환경과 창업역량이 창업의도에 미치는 영향을 탐색하였다. 창업환경을 인지된지원과 인지된장벽으로 구분하고 창업역량의 하위변수를 창의성, 문제해결, 의사소통, 마케팅 및 사업계획서를 하위변수로 설정하였다. 수집된 설문지 253부를 실증분석에 사용하였다. SPSS v25.0과 Process macro v4.2를 이용한 분석결과는 첫째, 창업환경의 인지된지원과 인지된장벽은 창업의도에 유의한 영향을 미치고 창업역량의 창의성, 문제해결, 마케팅 및 사업계획서가 창업의도에 미치는 영향은 유의적으로 나타났으나 의사소통이 미치는 영향은 비유의적으로 나타났다. 둘째, 자기결정성정도는 창업환경의 인지돤지원 및 인지된장벽과 농산업 창업의도 간을 조절하지 않는 것으로 나타났다. 이 결과는 자기결정의 수준은 창업 환경과 창업 의도 사이의 관계에는 그다지 큰 영향을 미치지 않음을 의미한다. 셋째, 자기결정성정도는 창업역량의 창의성, 문제해결, 의사소통, 마케팅 및 사업계획서와 창업의도 간을 조절하는 것으로 확인되었다. 구체적으로 자기결정성정도가 커질수록 창의성, 문제해결, 마케팅 및 사업계획서가 창업의도에 미치는 영향력의 크기는 정(+)의 방향으로 강하게 하는 강화작용의 역할을 하는 것으로 나타났다. 반면에 자기결정성정도가 커질수록 의사소통과 창업의도 간의 관계가 약해지는 자기결정성정도가 완화작용을 하는 것으로 나타났다. 후속 연구로는 창업환경과 창업역량을 설명할 수 있는 다른 요인들의 탐색과 새로운 매개변수와 조절변수가 포함된 조건부과정모형을 통해 조절된 매개효과를 분석할 수 있는 후속 연구가 필요할 것으로 보인다.

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The Impact of the Capabilities of R&D Intensive Firms on Export Performance: Focusing on SMEs and Mid-sized Firms (R&D집중기업의 역량이 수출성과에 미치는 요인 분석: 중소기업과 중견기업을 중심으로)

  • Woo, Ki Hoon;Park, Bae Jin;Park, Sun Young
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.4
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    • pp.167-178
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    • 2016
  • This study was carried out for two purposes. One is to analyse the relationship between export performance and the five capabilities of R&D intensive firms (new product development, overseas market information, SNS and communications, brand and marketing). The second purpose is to verify the difference in those capabilities between R&D intensive small companies and mid-sized companies. Based on the OECD's classification of "technology intensity", R&D intensive firms are defined as the firms which are investing more than 5% of their annual sales in R&D activities. This study reveals the significant and positive relationships between the export performance and three capabilities( overseas market information, SNS and communication, brand) except for new product development capabilities and marketing capabilities. Those capabilities increase export performance. On the other hand, this study finds a significant difference in overseas market information capabilities and brand competence between R & D-intensive SMEs and mid sized companies. It is shown that those two capabilities in the mid sized firms are stronger than in the SMEs. These findings have important implications for the growth of R&D intensive SMEs in the global market. First, for higher export performance of R&D intensive firms, three capabilities such as overseas market information, SNS-communication and brand should be strengtened. In particular, SNS-communication capabilities as innovative marketing competences should be developed together with traditional marketing capabilities. Second, the growth of SMEs into Mid-sized firms needs the development of brand competences and overseas market information capabilities.

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An Analysis of the Effects of Small Business CEO's Competence Types on Business Performance (소기업CEO의 역량유형별 기업성과 영향분석)

  • Kim, Sung-jong
    • Journal of Venture Innovation
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    • v.2 no.2
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    • pp.47-64
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    • 2019
  • This study analyzed the effects of small business CEO's competencies type on business performance. For this purpose, 4 independent variables(strategic, marketing, management and network competencies) and 2 dependent variables(financial and non-financial performance) were used. 220 data were collected from the field survey questionnaires administered to a convenience sample of small business CEO. For hypothesis testing, the IBM SPSS Statistics 24.0 was used. Frequency analysis, exploratory factor analysis, correlation analysis, and hierarchical regression analysis were conducted. Empirical studies showed as follows. First, this study showed that the four competencies were significant to financial performance and the three competencies(except management competencies) were significant to non-financial performance. The higher small business CEO's competencies, the more likely it affects both the financial and non-financial performance of the company. Second, effects of small business CEO's competencies on financial performance were analyzed in order of network competencies > management competencies > strategic competencies > marketing competencies. Third, effects of small business CEO's competencies on non-financial performance were analyzed in order of network competencies > marketing competencies > strategic competencies. These findings had some implications. In academia, the impact forces of 4 small business CEO's competencies were analyzed for the first time. In practices, successful start-ups or sustainable management requires an interest in the active enhancement of small business CEO's competencies.

A Study on the Effect of Senior's Entrepreneurial Competency on Entrepreneurial Intention: Focused on the Moderating Effect of Social Support (시니어의 창업역량이 창업의지에 미치는 영향에 관한 실증연구: 사회적지지 조절효과를 중심으로)

  • Jang, Young Mi;Ha, Kyu Soo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.13 no.3
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    • pp.13-36
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    • 2018
  • In the age of aging society and the difficulties of reemployment environment, senior entrepreneur is increasing as an alternative to solve individual economic problems. However, the survival rate is very low after establishment. This study is a study on the effect of senior's entrepreneurial competency on entrepreneurial intention, and analyzed the relationship between entrepreneurial competency, experience, funding competency, marketing competency, and social support and entrepreneurial intention. For this purpose, we surveyed the potential founders of seniors and used a total of 433 copies. The results of the study are as follows. First, the higher the entrepreneurial competency, in other words, the higher the individual experience, financing competency, and marketing competency, the higher the entrepreneurial intention. Second, social support did not show a significant relationship between entrepreneurial competency and entrepreneurial intention. Based on the results of this study, the following implications were derived. For a successful senior entrepreneur, it is necessary to strengthen the entrepreneurial competency and start the business, and in order to cultivate these entrepreneurial competency, entrepreneurial education is needed more widely.