• The Journal of the Korea Contents Association
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• v.13 no.1
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• pp.354-365
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• 2013

Service marketing is the important part in relationship marketing researches because it can make not only a functional aspect, but a social connection with customers as well through the interactive process in service encounters. Therefore, we have to examine whether or not customers' strong emotional bonds which can be created by the interaction in service encounters have influences on the variables related to relationship marketing in service. As results, social rapport and friendship as customers' strong emotional bonds were stimulated by a relational antecedent(communication), and eventually could effect on customer loyalty as a relational outcome positively. It means that customers' strong emotional bonds are critical components to lead relational outcomes in relationship marketing of service. Also, It suggests that customers' strong emotional bonds should be considered in the process from the relational efforts to relational outcomes.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.30 no.3
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• pp.65-75
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• 2022

This study tried to confirm whether the public's negative emotions such as fear and anxiety about corona virus infection caused by the spatial nature of the aircraft were alleviated due to factors of in-flight services focusing on hygiene and quarantine and further had a positive effect on the formation of Rapport between cabin crews and passengers. We also investigated the impact on passengers' perceptions such as Reliability and Safety which can be viewed as a new measure and standard of customer satisfaction in the Pandemic era through Rapport. A survey was conducted online in December 2021 for passengers with experience in boarding aircraft after the COVID-19 outbreak, and a total of 211 responses were used for analysis. As a result of the analysis of the data, it was confirmed that aircraft in-flight service had a positive (+) effect on Rapport, and Rapport between passengers and cabin crews had a positive (+) effect on passenger Reliability and Safety.

• Review of KIISC
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• v.27 no.5
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• pp.33-37
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• 2017

국제전기통신연합(ITU)은 UN 산하에 신설된 국제기구로써, 산하에 전기통신표준화부문(ITU-T), 전기통신개발부문(ITU-D), 그리고 전파통신 부문(ITU-R) 등 3개의 부문으로 구성되어 있다[1],[2]. ITU-T SG17 (Study Group 17) 은 보안을 선도하고 있는 그룹으로 산하에 총 14개의 연구과제(Question)를 구성하여 국제표준을 개발 및 연구하고 있다. 본 논문에서는 ITU-T SG17 내에 저자가 라포처로 활동하고 있는 연구과제 2 (Q2, 보안구조 및 프레임워크) 국제표준화 동향 및 향후 추진방향에 대해 살펴보고자 한다.

• The Journal of the Korea Contents Association
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• v.15 no.12
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• pp.459-470
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• 2015

In this study, we have developed a retirement coaching model for effective retirement planning by applying systematic conversation of the coaching technique. A draft of the retirement coaching model was complemented by the validity verification of experts. The retirement coaching model can be summarized as follows. The first step, rapport and empowerment(RE), consists of sharing the image of a happy retirement after establishing a rapport between the coach and the people wanting to prepare for retirement. The second step, target establishment(T), consists of setting the theme and goals of the conversation. The third step, identification(I), consists of developing a retirement plan for achieving the established goals. The fourth step, realization(R), consists of establishing a concrete schedule and a method of retirement planning. The fifth step, evaluation(E), consists of sharing impressions during coaching sessions, which facilitates future action plans.

• Journal of the Korea Convergence Society
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• v.8 no.3
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• pp.133-140
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• 2017

The purpose of this study was to determine the effects of coaching leadership on organizational effectiveness of dental hygienists. A survey was conducted on dental hygienists in Busan and Kyungnam from December 7, 2016 to January 15, 2017. A total of 215 questionnaires were included in analysis. The influence factors of coaching leadership on the rapport-building between the leaders and the members included the leader's direction (p<0.001) and relationship (p<0.001). The influence factors of coaching leadership on organizational commitment included the leader's relationship (p<0.001), direction (p<0.05), development (p<0.05), and accountability (p<0.05). The influence factors of coaching leadership on job satisfaction included the leader's relationship (p<0.001) and development (p<0.01). The coaching leadership of dental hygienists has been found to make a positive influence on the organizational effectiveness. It is believed that systematic and comprehensive coaching leadership training for dental hygienists must be conducted to build up trust between the leaders and the members, facilitate communication, and enhance job commitment and performance. Furthermore.

• The Journal of the Convergence on Culture Technology
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• v.9 no.3
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• pp.347-358
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• 2023

This study attempted a convergence approach of family therapy and family coaching as the importance of convergence application of counseling and coaching has rapidly spread around the academic and clinical world with one individual client around the world since the 2000s. For this, based on previous domestic and foreign literature studies, coaching techniques that can increase clinical satisfaction and effectiveness by combining with coaching among the main theories of family therapy were presented. This researcher examined whether family therapy can be applied convergently with family coaching, and what benefits are available when the main theories of family therapy are combined with coaching in the clinical field. For this purpose, double binding and communication coaching, pseudo-mutuality and true rapport, marital schism and conflict mediation, differentiation and dissociation were compared and analyzed. Based on this study, it is hoped that a convergence approach of family therapy and family coaching will be attempted in the field of counseling and psychotherapy, and through this, it will contribute to establishing a new clinical treatment model and academic establishment of family coaching.

• Knowledge Management Research
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• v.19 no.1
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• pp.41-57
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• 2018

While there are lots of studies on examining the effects of social rapport in many research areas, however, there is a little work in examining the effect of the social rapport in social network service (SNS) contexts. Thus, this study attempts to examine the effect of social rapport in SNS settings. To address the research questions, this study has presented its hypotheses and conducted three experimental approaches by collecting 180 data from student subjects who have prior experiences on using SNSs to verify the hypotheses. This study has examined three experiments the effects of characteristics of Facebook(i.e. the number of mutual friends, the number of post likes, and the post personalities) on the social rapport and user responses. This study has conducted two-way ANOVA to verity its proposed research hypotheses. Based on three experiments, this study found that both the effects of the number of post likes and the number of post likes on the social rapport were not significant. Based upon empirical findings, this study has demonstrated how the effects of social rapports in SNSs were different from those of previous studies, and brought more attentions to the relevant literature.

• KSBB Journal
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• v.15 no.5
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• pp.497-500
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• 2000

Liposomes and proteoliposomes, artificial membranes, can interact with many solutes, such as drugs, peptides and proteins. The immobilization of (prot대)liposomes as supramolecular aggregates on gold surfaces have potential applications in nano and biosensor technology. We demonstrated a quartz crystal analyzer (QCA) based method to monitor the construction of multi-layers of unilamellar liposomes based on avidin-biotin binding on gold surfaces using a quartz crystal microbalance (QCM). Thus, the QCA provides an on line and efficient method of detecting the construction of protein membranes, which has applications in biosensing systems.

• Journal of Digital Convergence
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• v.18 no.11
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• pp.581-593
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• 2020

This study aimed to understand experiences of compassion fatigue reported by nurses providing services to oncology patients and families. We conducted in-depth interviews with 8 nurses currently working in oncology. Three main themes and 13 subthemes were extracted from the thematic analysis suggested by Braun and Clarke. Participants experienced compassion fatigue while feeling the sufferings transferred from patients and caregivers. The stress resulted from unique nature of oncology work added to their compassion fatigue. Participants became running low on empathy towards oncology patients and caregivers because of external work environments and negative perceptions on compassion. The results of the study inform health care professionals about increasing awareness of compassion fatigue of nurses working with oncology patients and families and the importance of providing interventions to promote their individual and professional quality of life.

• KSBB Journal
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• v.10 no.2
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• pp.204-211
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• 1995

A target-sensitive liposome was prepared by using a dioleoyl-phosphatidylethanolamine(DOPE) and a palmitic acid coupled antibody(p-IgG). For the preparation of stable PE-liposomes, the key factors such as antibody modification method with palmitic acrid, molar ratio of p-IgG to lipid and the amount of various additives, were examined. The optimum molar ratio of p-IgG to lipid was found to be $2.5{\times}10^{-4}$ and the final concentration of deoxycholate for the stable liposome formation was about 0.09%. Two kinds of target-sensitive liposomes, containing polyclonal anti-SRBC(Sheep Red Blood Cell)-antibody and monoclonal anti-${\beta}$-HCG(Human Chorionic Gonadotropin)-antibody, were successfully prepared. The destabilization of liposomes was examined by measuring the release of calcein entrapped in the liposome vesicles. Calcein was released only when the liposomes were contacted with the specific target cells. The calcein release with non-specific target cells was negligible. From this result, it is clear that p-IgG is indispensible for the maintenance of stable PE-liposome and the calcein release is mainly due to the specific interactions between the liposomes containing antibody and the target cells containing antigen.