• Title/Summary/Keyword: 디지털경영

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이코노연재 / CRM은 'Market Share'보다 '고객 Share'가 중요. 눈앞의 이익보다 장기적 안목의 사고 요구

  • Park, Seong-Su
    • Digital Contents
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    • no.3 s.94
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    • pp.68-75
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    • 2001
  • 최근들어 기업들은 경영에 있어 다양한 기법들을 시도하고 있다. 더불어 마케팅 분야에 있어서는 CRM이 기업경영에 다양한 방법으로 적용되고 있다. 지난해에 이어 CRM에 대한 것들을 집중적으로 분석해 보고자 한다. 이글의 필자는 삼성카드 전략정보팀의 박성수 과정이 CRM을 경영에 적용하면서 이론 및 실제의 다양한 노하우를 중심으로 전개를 해 나갈 것이다.

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The Managing of Dismissal on Survivors (해고에 따른 생존자의 관리)

  • Song, Gyo-Seok;Lee, Won-Hang
    • Journal of Industrial Convergence
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    • v.5 no.1
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    • pp.87-102
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    • 2007
  • This paper presented here is generally the managerial prescriptions that they will apply to the majority of downsizing organizations most of the time. Each situation has its idiosyncrasies, so the architects of the dismissal will need to evaluate carefully the appropriateness of the various recommendations to their particular circumstances.

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The Sharing in Group Learning (집단학습에서의 공유)

  • Lee, Won-Hang;Song, Gyo-Seok
    • Journal of Industrial Convergence
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    • v.7 no.2
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    • pp.45-57
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    • 2009
  • I first present a set of features for distinguishing group learning from other concepts. I then develop a framework for understanding group learning that focuses on learning's basic processes at the group level of analysis: sharing.

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The Effect of Management Forecast Precision on CEO Compensation -Focusing on Bad news Firm- (악재를 경험한 기업의 경영자 이익예측 정확성이 경영자 보상에 미치는 영향)

  • Lee, Eun-Ju;Kim, Ha-Eun
    • Journal of Digital Convergence
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    • v.17 no.4
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    • pp.107-114
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    • 2019
  • This study analyzes the effect of the accuracy of future management performance, which managers voluntarily announce in the previous year's disclosure, on managers compensation. In the case of a company that disclosed the bad news in the previous year, the ability to predict uncertain future will be more important, and expects executives with better predictability to receive more compensation. The results of this study show that there is a significant negative(-) relationship between the accuracy of the manager's earnings forecast and the performance - compensation of the firms that disclosed the bad news in the previous year. The accuracy of the manager's disclosure is important, and it is confirmed that the manager's compensation increases as the incentive of the manager's effort to reduce future uncertainty. The results of this study are as follows: there is a positive relationship between the managerial performance and the managerial competence of managers. It is important to note that there is a difference and that we have identified additional determinants of the manager compensation contract.

에듀테인먼트 스토리텔링의 이야기패턴

  • Gang, Sim-Ho
    • Digital Contents
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    • no.9 s.160
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    • pp.52-56
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    • 2006
  • 최근 국내 서점가에서 경영문학이 종종 베스트셀러에 오르며 독자들에게 큰반향을 불러일으키고 있다. 재미있는 것은 이러한 경영문학이라고 명명할 만한 글들을 주의 깊게 들여다보면 각각 서로 다른 이야기를 전달하고 있지만 나름대로 특정한 이야기패턴을 공유하고 있다는 사실을 발견할 수 있다.

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인터넷 경영 전략의 '핵심' 도메인

  • Lee, Cheong-Jong
    • Digital Contents
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    • no.12 s.79
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    • pp.10-14
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    • 1999
  • 급변하는 인터넷 트랜드에 대처하는 전략 및 전술은 마치 전쟁에서 승패를 좌우하는 열쇠와 같다. 따라서 이 글에서는 '인터넷 창업에서 성공까지'를 비즈니스 현실에 입각한 경영전략에 대해 소개하고자 한다. 우선 인터넷 비즈니스의 출발점인 도메인 전략에 대해 살펴본다.

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The Study on the Influence of Cloud Service Acceptance Intention (클라우드 서비스의 수용의도에 미치는 영향에 관한 연구)

  • Nie, Xin-Yu;Qing, Cheng-lin
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.23-29
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    • 2022
  • Digital services improve existing ways of purchasing contracts. In this study, we empirically analyzed the effects of individual technology readiness (optimism, innovation, inconvenience, anxiety) on the acceptance intention of cloud computing technology for users with relatively high understanding of cloud service. Also, the effect of technology readiness on acceptance intention was verified by the mediating effect of digital conversion. As a result, optimism and innovation had a positive effect on digital conversion, and discomfort and anxiety had a negative effect on digital conversion. And although the partial mediating effect of digital conversion was verified in the relationship between optimism, anxiety and acceptance intention, it was verified that there was no mediating effect of digital conversion in the relationship between innovation, discomfort and acceptance intention. Through these results, the practical implications and future research directions of cloud services were presented to companies.

The Moderating Effect of Corporate Governance between Management of Ethics and Firm Performance (윤리경영과 기업성과간 기업지배구조의 조절효과)

  • Han, Jin-Hwan;Yeon, Keyong-Hwa
    • Journal of Digital Convergence
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    • v.10 no.2
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    • pp.133-140
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    • 2012
  • This research has logically investigated and practically analyzed whether a firm's management ethics affect the firm's performance. The proxy measure of management of ethics is the KEJI Index score, the companies assessed with the KEJI, which is published over 6 years from 2004 to 2009 by the Economic Justice Institutein Korea. According to the analysis results, firstly, management of ethics has a positive effect on the ROA firm performance, which supports the existing research results on that the firms that better manage ethics have a better economic performance. Secondly, we found interaction effects of corporate governance on the relationship between management of ethics and firm's performance. One can say that these results bring a new theoretic perspective academically on the reputation effect through management of ethics, and how it affects the firm's performance. Also in practice, the results show not only how the management of ethics is done just for a social flow in enforcing the management of ethics, but also that it is important to make amendments according to the management of ethics by recognizing it's importance and influence on increasing the firm's performance.