• Journal of the Korean Society for Library and Information Science
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• v.38 no.2
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• pp.137-160
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• 2004

In order to appreciate the varied activities of university libraries, this study assesses their efficiencies in the process of production and utilization of their services for two consecutive years, 1999 and 2000. Using a Data Envelopment Analysis with exogenously fixed factors, this study analyses separately efficiencies identified. The results show that efficiencies of libraries appear differently according to the year of evaluation, the dimension of evaluation as well as the difference of statute. The specialized libraries as CADIST are definitely higher in terms of use of services. In addition, inefficiency is mainly due to deficits of production of outputs rather than excesses of utilisation of inputs. For example, time devoted to user's training constitutes the most significant potentiality of increase in the production of services.

• KLA journal
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• v.37 no.3 s.298
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• pp.4-16
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• 1996

학술 연구 활동에 있어서 관련 정보의 수집은 중요한 연구 활동 중의 하나이다. 특히 첨단 과학기술 분야의 연구에 있어서 최신의 학술 잡지에 게재된 논문에 대한 정보들은 더욱 중요성을 같는다. 본 논문에서는 한국과학기술원에서 교수, 학생, 연구원에게 학술 잡지 정보를 신속하고 편리하게 제공하기 위해 개발된 학술 잡지 목차 서비스 시스템 (Journal Current Contents Service System, JContents)을 소개하기로 한다. JContents 시스템은 클라이언트/서버 구조를 바탕으로 GUI(Graphic User Interface) 환경을 제공한다. 특히 캠퍼스 정보 시스템과 연계하여 사용자가 원하는 정보를 E-Mail을 통해서 도서관에서 자료 입수 즉시 사용자에게 보낼 수 있도록 하여, 학술 정보를 신속하고 편리하게 제공함으로써 연구 생산성을 높이는데 기여한다.

• Journal of Korean Library and Information Science Society
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• v.47 no.4
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• pp.19-42
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• 2016

The basic identity of the National Library of Korea(Sejong), opened in December 2013, is the specialized library focused on policy information service. Nevertheless, the library is not unfaithful to its identity. So researchers surveyed and analyzed the perception of the basic identity and role, utilization and satisfaction degress of various services, need and use for policy information and policy information service, and strategic and focused initiatives from stakeholders such as public officials, government-supported researchers, citizens living in Sejong city, and employees who work in the NLK(S). As a result, researchers suggested various strategies to expand the organizational size, to strengthen acquisition of domestic and foreign policy information, and to enhance national policy information service for related groups' satisfaction and dependence of policy information service for the NLK(S).

• Journal of the Korean Society for Library and Information Science
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• v.36 no.2
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• pp.165-184
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• 2002

Recognizing user services as one of the most important and essential part in the public library, this study focuses on seeking for innovative ideas for the improvement of user services. Data analyses is based on the written survey submitted by public libraries throughout the nation. Questions related with user services are analyzed. and some influential factors in relation with the selection of superior libraries are compared with those of public libraries as a whole. Active library services for the users are revealed as the most important factor to be included in superior library group.

• Proceedings of the Korean Library and Information Science Society Conference
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• 2005.06a
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• pp.121-147
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• 2005

• Journal of the Korean Society for information Management
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• v.40 no.3
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• pp.1-23
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• 2023

The purpose of this study is to analyze the characteristics of the integrated search services for integrated libraries operated by local governments in Korea. The target of analysis was integrated libraries operated by 25 local governments in Seoul, and the analysis elements were selected from service functions in 12 areas related to integrated search. The results of the study are as follows. First, the integrated library is an association of public libraries and small libraries in autonomous districts and provides integrated search services. The provided integrated search service function, types of bibliographic information, and facets are not diverse. Second, the records in the search results were mostly item types, not title types. Third, enrichment information supplementing book information consists of book introductions, related information, book-related keywords, and loan-related information. Fourth, integrated search shows the form of integrated OPAC based on integrated catalog DB rather than discovery-type search. It concentrates on providing an integrated search for catalog DBs distributed in public libraries or small libraries in the autonomous district. Fifth, most integrated libraries provide similar service types. Based on these results, improvement plans were proposed for domestic public libraries to expect discovery-type integrated search services.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.3
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• pp.169-189
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• 2020

In this study, as the role and function of university libraries have been expanded to become a base for local information services and local information service centers along with the demands of the times, this study seeks to find ways to revitalize university library services using local cultural contents. I did. As a result, first, university libraries select core cultural contents representing the region or contents related to people from the region as regional cultural contents, receive information from relevant institutions in the region, or directly It must perform social, cultural and educational functions based on culture and art. Second, when planning programs related to local cultural contents, university libraries should proceed in the form of combining local visits, learning, reading, and experiences. Third, university libraries should play a role as a repository of cultural resources and a hub of cultural resources through systematic and stable preservation of cultural resources and widespread service expansion through the establishment of a local cultural resource management system.

• Journal of the Korean Society for information Management
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• v.32 no.3
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• pp.183-197
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• 2015

The purpose of this conceptual paper is to identify the library services market and its characteristics versus the common commodity market so that marketing and management in library services can be more fruitful in terms of research and development. Based on the developed hypothetical market, a library services market is identified; the market is then characterized in comparison to the common commodity market using three theoretical characteristics of the library services market: indirect exchange, limited competition, and time-lagging exchange. Based on these characteristics, two possible research directions are suggested: development of goals for library management and consideration of applications in library marketing.

• Journal of the Korean Society for Library and Information Science
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• v.40 no.1
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• pp.335-351
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• 2006

For a library to be run more efficiently, its internal strengths and weaknesses, external opportunities and threats must be determined for forecasting on the basis of the diagnosis of the internal and external environment and situations, and optimum strategies and measures responsively deducted and utilized. Therefore, I had analyzed the strategic competition of university A's library using SWOT analysis, which has recently been spotlighted as an effective strategic competition analysis method. The conclusions thus obtained are as explained below. Firstly. the strengths of university A's library are the professional qualifications of the employees. work efficiency based on systematic operative plans and division of work load, and provision of high quality service following the establishment of the digital library. Secondly, its weaknesses are the insufficiency and limits of the usable resources, the lack of progressive future operation plans and systems, and the deficiency of a positive service mind. Thirdly, the opportunities are the possibility for new developments in accordance with the digital information environment. reinforcement of the operative efficiency throughout expanding its cooperation with external organizations and other libraries, and its transformation as the local library hub by opening up to the public. Fourthly, the threats are the lack of the school authorities' acknowledgement. and the degradation of the library's status in accordance, the users' various requests for information and advanced professional service according to the rapidly changing information environment. and the restriction of the library service based on the copyright law. Fifthly, as a result of analyzing the strategic competition of university A's library, measures such as the reinforcement of digital service by acquiring digital specialists. provision of extended service through active cooperation with external institutes and libraries. development and provision of differentiated service in accordance with the reinforced copyright law were proposed to improve the library's future competitiveness.

• Journal of Korean Library and Information Science Society
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• v.41 no.2
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• pp.171-187
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• 2010

This study tries to develop and testify the structural equation model(SEM) for customer satisfaction of information commons in digital library(NDL) of the National Library of Korea and to calculate library customer satisfaction index (LCSI) based both on customers' perceptions and the staff members' expectations. It also compares the customers' perceptions with the staff members' expectations about service quality, satisfaction, and loyalty. Full mediation model is better fit than partial mediation model for this study, and it is proved that this model can be used for both groups. This study calculate LCSI for the information commons as 75.69. The comparison the customers' perceptions with the staff members' expectations shows that all of the figures of the former are higher than those of the latter.