• Journal of the Korean Society for information Management
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• v.26 no.3
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• pp.45-67
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• 2009

The ecosystem of the Library has been radically changing in the advent of ubiquitous information service technology. We are already aware of the digital library due to popularizing digital information resources and we are impressed with Library 2.0 and Social Semantic Digital Library of user-centered, service-oriented library. We summarize the ultimate goal of the evolution of library systems as knowledge services and propose a logical model of library system for the realization of knowledge services. This local model can be applied for a library framework to harmonize the diverse knowledge resources, active users with participation and collaboration, the innovation of library business and ubiquitous information service technologies to achieve the missions of library in knowledge-intensive society.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.33 no.3
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• pp.347-370
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• 2022

Most public library websites provide unstructured cultural program data, which cannot be produced and utilized systematically as bibliographic information. It is not sufficiently used in existing library big data research or cases, and there is a risk of disappearing when the website is reorganized or the person in charge is changed. This study developed a data schema that can be used in conjunction with bibliographic data by collecting and analyzing cultural programs and community service data produced in an unstructured manner and proposed to share and utilize public library cultural programs and community service data, and establish a library big data platform that can serve as an information channel between librarians who are cultural program planners. Library program data posted on the library website can be integrated and managed through the platform, securing continuity of work, and systematically managing and preserving the specialized service history of individual libraries.

• Proceedings of the Korean Society for Information Management Conference
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• 2011.08a
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• pp.87-94
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• 2011

본 연구는 최근 실용주의 입장에서 대학 및 그 부속기관들의 평가가 경제적 가치의 평가 문제로 다루어지고 있는 현상을 배경으로 하여 국내 대학도서관의 가치측정을 위한 기반 연구로써 대학도서관 서비스들 중 참고정보서비스와 기술서비스를 중심으로 살펴보는 것을 목적으로 하였다. 이들 서비스가 가지는 상이한 특성으로 인한 각 연구들의 측정접근 방법 및 절차와 결과의 다양성을 분석하기 위하여 대학도서관의 영향력이나 가치와 관련한 최근 문헌을 대상으로 사례 분석을 실시하였다. 또한 이를 통하여 대학도서관의 가치측정의 방향과 방법론적인 틀을 검토하고 이를 실질적으로 적용할 수 있는 측정모형 구축을 위한 기반을 제공하고자 하였다.

• Journal of Korean Library and Information Science Society
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• v.53 no.4
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• pp.45-69
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• 2022

The purpose of this study is to suggest how to improve the public library service for the disabled, by analyzing stakeholders' needs for it. To this end, it analyzed stakeholders' needs, by conducting an analysis on the current condition of the public library service for the disabled, and IPA on and FGI with the disabled, beneficiaries of the service and service provides, employees in charge of it. The findings show that the current condition of the public library service for the disabled is very poor in terms of disabled users, budget for the service for the disabled and special data for the disabled. For the analysis on the needs for the service for the disabled, the results of IPA suggest that it is necessary to improve relevant policies and manage integrated programs reflecting users' needs, and those of FGI indicate that perceptions on disability need to be improved among the disabled, the non-disabled and employees, and that the usage guidance and publicity are required for disabled users to generally use the public library service.

• Journal of Information Management
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• v.42 no.3
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• pp.27-54
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• 2011

This research has investigated the cyber university students' awareness of the portal service of the digital library. In order to identify characteristics of the cyber university students, the research examined demographic characteristics of the students and library usage status. Awareness on the portal service was also analyzed in accordance with the characteristics of the users. The analysis showed that the most needed service was concise/full search service, which was the most frequently used service. The students were most satisfied with the liaison service; service awareness of several libraries showed statistically significant results depending on age, occupation. Based on the analysis, the research proposed the following measures to increase the use of the digital library of cyber university students: active PR on library service, and intensifying the library user education.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.3
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• pp.239-258
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• 2021

The study examined citizens' information needs, perception and expectations of their public library services in Daejeon. The study analyzed citizens' demands and satisfaction(or dissatisfaction) of library services and facilities to develop comprehensive library plans and detailed strategies to satisfy the diverse users' needs (including non-users' needs) in the middle of rapidly changing socio-technological environments. To achieve the goal, the study collected the data by using both quota sampling and online and offline survey methods, and analyzed the 1,383 data through the statistical processes. The study found out the significant results and features, and suggested the implication and main points to apply the results to developing comprehensive library plans and strategies.

• Journal of the Korean Society for Library and Information Science
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• v.40 no.4
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• pp.165-181
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• 2006

This study analyzed the gap between users' perception and staff expectations on users' perceptions about dimensions of library service quality(library staff, service supports. materials and resources, and facilities and equipments), service value, user satisfaction, royalty. using newly developed model. Six hundred-fourteen users and one hundred staff members or the National Libra of Korea were participated in the survey using questionnaires. Users evaluated service quality lower but evaluated service value, satisfaction. and loyalty higher In terms of showing complaining behaviors, users were less than staffs expected. Model analysis for users and staff3 showed that service value and general satisfaction influenced on complaining behavior and loyalty. For users. only the dimension of library staff influenced significantly on the service value, satisfaction, complaining behavior, and loyalty. None of the other dimensions of the service qualify showed significant relationship to them in the case of staff expectation.

• KLA journal
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• v.19 no.7
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• pp.21-26
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• 1978

• Journal of Information Management
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• v.27 no.2
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• pp.95-121
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• 1996

The purpose of this study is to investigate a theoretical background of digital libraries and current projects on building digital libraries. It begins by describing the shift of paradigm and the concept of digital libraries. The paper continues by summarizing the principles and technology of building digital libraries. It also includes current projects of US, UK, Japan, and National Central Library, KAIST, LG Sangnam Library in Korea.

• Journal of Information Management
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• v.40 no.2
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• pp.47-70
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• 2009

This study is a exploratory research to develop standard measurement for service quality of public libraries through extracting common factors for them. It suggests that service quality of public libraries can be divided into three primary dimensions interaction of personnel, library resources and programs, physical environment and facilities and each dimensions be several sub-dimensions. It also suggests a third-order factor mode for public libraries' service quality based on the above dimensions and testifies it through exploratory factor analysis and confirmatory factor analysis.