• KLA journal
• /
• v.18 no.7
• /
• pp.15-18
• /
• 1977

• KLA journal
• /
• v.1 no.5
• /
• pp.7-12
• /
• 1960

• KLA journal
• /
• v.13 no.8
• /
• pp.18-22
• /
• 1972

• KLA journal
• /
• v.6 no.5
• /
• pp.14-15
• /
• 1965

• KLA journal
• /
• v.6 no.6
• /
• pp.29-34
• /
• 1965

• KLA journal
• /
• v.9 no.1
• /
• pp.47-55
• /
• 1968

• KLA journal
• /
• v.9 no.5
• /
• pp.38-39
• /
• 1968

• Journal of the Korean Society for Library and Information Science
• /
• v.42 no.3
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• pp.281-299
• /
• 2008

The research purpose for this paper is adopt the European Customer Satisfaction Index(ECSI) on a survey performed on library users to measure users' satisfaction and loyalty factors. A questionnaire is designed to integrate measurement into the library's management system for visual analysis of what users expect from library. Results from the survey show that users expect more improvement in the library environment and collection of printed publications section. Conclusion from the survey. we were able to make the following suggestions to satisfy user expectations: (1) improve library environment (2) increase collections of printed publications and periodical to meet readers' demands (3) offer more fiendly and helpful user service.

• KLA journal
• /
• v.53 no.8
• /
• pp.24-26
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• 2012

급변하는 도서관 내외의 정보 환경 변화에 따라 미래 도서관은 지식 수집과 정보 제공이라는 본연의 역할을 더욱 강화하는 방향으로 나아갈 것인지, 아니면 디지털 기술과 인터넷을 통한 정보 공유가 도서관 무용론으로 이어질 것인지 그 어느 때보다 커다란 도전에 직면해 있다 할 것이다. 기존의 도서관 장서가 전자책(e-book), 전자저널 등 디지털 매체로 대체되고 있으며, 디지털도서관 프로젝트에 의한 자료의 접근환경이 변화하는 상황에서 미래 도서관에서 장서의 변화를 조망하고 그 대응 전략을 살펴보고자 한다.

• Journal of Korean Library and Information Science Society
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• v.48 no.2
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• pp.23-51
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• 2017

This study aims to analyze and compare the components of school library laws of Korea and Japan. The laws of two nations were legislated by the members of the National Assembly, and NGO contributed significantly to the legislative process. The common parts of the two laws are objectives, definitions, responsibilities of nations, establishments, tasks, human resources, collaborative networks, and education, etc. For the task of school libraries, Korean law emphasizes the function of education, while the Japan law focuses on the basic duties of school libraries. In terms of human resources, school libraries in Korea can have a teacher librarian, a practice teacher, or a librarian, but in Japan, they can have either a teacher librarian or a school librarian. The Korea law specifies the aspects of facilities and materials, but the Japan law does not. Finally, for the educational role, the Korean libraries have reading and information literacy training that are parts of school curriculum, while the Japan libraries have only a library use guidance program and does not include reading education.