• Journal of Korean Library and Information Science Society
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• v.44 no.4
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• pp.71-92
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• 2013

The purpose of this study was to identify the service factors of university libraries which aim to improve the educational welfare of the disabled, and to develop an evaluation indicator to evaluate these vital service factors. To proceed with this study, guidelines of public library services for people with disabilities, and previous research and job description of academy library analysed and developed indicators suited for evaluating academic library services for people with disabilities. A pilot survey and main survey about the evaluation factors and indicators conducted with librarians who work for university libraries, and the questions were refined by exploratory factor analysis of the data collected from the survey. As a result, through the process of identifying reliability and validity, it turned out that the evaluation factor and subordinate index of university library services for the disabled consisted of 8 factors and 33 indicators.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.22 no.2
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• pp.279-294
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• 2011

This research reports the results from the pilot evaluation of academic libraries in Korea conducted from September through November 2010 to test the applicability and feasibility of an evaluation model and evaluation indicators developed by this research team. In the first and second stages of this pilot evaluation, quantitative and qualitative indicators were respectively used, and in the third stage a survey for user satisfaction was conducted. Out of 58 applicants which applied for this evaluation, a total of 9 libraries were selected as excellent libraries for each group classified according to the size of a library(large, medium, and small) in 3 areas of specialization and 1 library was awarded the best performed library. Despite such limitations as the use of experimental indicators and a pressing schedule, there were some positive effects including the use of formal statistics, an objective assessment of current status of academic libraries, and the improved interest of university administration in academic libraries.

• Proceedings of the Korean Society for Information Management Conference
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• 2006.08a
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• pp.41-48
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• 2006

도서관 품질 평가를 위한 척도로 개발된 라이브퀼 플러스(LibQUAL+)를 국내 대학도서관에 적용하여 분석을 시도하였다. 이용자 집단별(신분, 연령, 성별, 전공, 도서관 방문횟수, 도서관 홈페이지 접속 횟수) 사전 기대와 실제 인식 사이의 갭을 평가하고 그 원인을 분석하였다. 평가 후 실제 도서관 경영에 필요한 서비스 개선방안을 마련하고 이용자의 인식 향상 및 요구사항에 대처하기 위한 활동과 책무를 밝힘으로써 도서관 서비스 품질 평가를 수행하고, 그 방안을 마련하였다.

• Journal of Korean Library and Information Science Society
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• v.55 no.1
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• pp.99-122
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• 2024

The purpose of this study is to analyze domestic academic library development plans, check whether key components are reflected, and seek ways to improve the establishment of academic library development plans. To this end, a rubric evaluation technique derived from research related to evaluation of foreign universities and libraries was used. The libraries of the top 15 domestic universities were selected by referring to the QS World University Evaluation and THE World University Evaluation as the subjects of the study, and how much the core components of the development plan were reflected were evaluated. The results of the study are as follows. First, as a result of evaluating the university library development plan, most of the contents of 'purpose', 'goal', and 'action plan' were reflected, but vulnerabilities were found in 'mission' and 'vision'. Second, some private academic libraries were moving toward strategic planning at the level of advanced countries, including all of the core components. Third, although most academic libraries specified 'purpose', it showed limitations due to perfunctory description and connection. In the comprehensive evaluation, out of the highest score of 15, 12 were good and 3 were poor, indicating that the development plans of domestic academic libraries were generally at a 'good' level. As an improvement measure, it was suggested to form a task force for development plan establishment, to disclose and promote development plans, and to strengthen education on development plans for librarians.

• Journal of the Korean Society for information Management
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• v.33 no.2
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• pp.227-256
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• 2016

This study was carried out for the university library to find out a strategy to stand tall as an institution to lead the university, by reflecting the university environment having with drastic environmental changes and reflecting the evolution of information technology. As a result, first, university librarians responded that big issues related to the university library is the University Library Promotion Act, University Library evaluation and assessment indicators, the value of university libraries at the university, and changing spatial composition and functions of the university library. Second, university librarians responded that changes of the university environment, government policy on universities, various national projects, and various university reform policy significantly affect to the university library. Third, about what you think would be helpful to the crisis in their universities as changing role of the library, they responded that they can contribute in terms of improving students' information and technology literacy, improving students' reading skills, improving research capacity, and improve students' learning ability. Fourth, they responded that services that users demand the highest in the university library will be expansion of e-books and information resource.

• Proceedings of the Korean Society for Information Management Conference
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• 2001.08a
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• pp.207-212
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• 2001

대학도서관 웹사이트는 도서관의 이용을 원활하게 하고 정보자료에의 접근을 용이하게 하기 위해서 구성된다. 따라서, 웹사이트를 통해 도서관 서비스에 대한 안내, 이용자의 편의를 위한 온라인 참고봉사 서비스, 과거 수동적인 자세가 아닌 능동적인 정보제공서비스 뿐만 아니라 다양한 이용자의 사용행태를 파악하여 이를 통해서 서비스의 질을 높이고, 이용자의 요구사항을 파악하여 도서관 서비스를 개선해나가는 것이 중요한 화두가 되고 있다. 본 연구에서는 충남대학교 도서관 웹사이트를 대상으로 설문조사(Questionnaire)와 발견적 평가(Heuristic Evaluation)를 통해서 대학도서관 웹사이트의 사용성에 있어서의 문제점을 발견하고 개선점을 제시한다.

• Journal of Korean Library and Information Science Society
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• v.32 no.3
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• pp.91-115
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• 2001

Today academic libraries have to show that they are using given resources for right purpose and in the best way. In order to reach this goal, academic libraries should develop the effective evaluation model. And carefully selected and used, performance measures or evaluation indicators are the most important tool the Library has to ensure goals and objectives are being accomplished. The purpose of this study is to understand a theoretical foundation for evaluation indicators of academic libraries, that is, its diverse(various) meanings and directivity.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.2
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• pp.309-324
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• 2011

The purpose of this study is to develop evaluation indicators for academic libraries in Korea. The evaluation model developed in this research consists of three elements:(1) Confirmation of evaluation methods, procedures and criteria,(2) Development of qualitative and quantitative evaluation indicators, and(3) Assessment of the applicability and feasibility of those indicators. Evaluation indicators were developed to measure a basic state, a common use of library resources, specialized services, and user satisfaction for academic libraries. To test the feasibility and applicability of those evaluation indicators, a pilot assessment of academic libraries was conducted in 2010.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.4
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• pp.83-104
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• 2015

This study intends to provide guidance for library design and assessment by eliciting the emotional vocabulary related to academic library space. In order to accomplish the goal of this study, 12 major emotional vocabularies related to academic library space were derived through 5 stages of extraction and refinement processes. Literature search and analysis of preceding research, focus group interview and survey of academic librarians and users of the academic library, evaluation of similarity through KJ Method, etc., selected 12 adjectives of emotional vocabulary as follows: diverse, satisfactory, necessary, full, clean, stable, appropriate, harmonious, open, warm, natural, and excellent.

• Journal of the Korean Society for Library and Information Science
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• v.48 no.3
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• pp.303-334
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• 2014

This study aims to develop standard indicators and methodology for college & university libraries' evaluation based on the agreement among various stake-holders, then suggests a new evaluation system. For the goal, we identify purposes and required conditions, then develop indicators for the evaluation through open-ended interviews, a questionnaire survey, and focus group for reaching an agreement on the included indicators among the stake-holders, finally we construct the overall evaluation structure and weighting system. The overall structure is developed based on process-centered approach, then both the internal and functional viewpoint and external and service-oriented viewpoint are considered. The weighting system is based on the balance among the process categories, such as resources, process, and output elements. Additionally, we suggest methodology for the evaluation and annual improvement process for ongoing improvement of the evaluation system. We expect that the results from this study will contribute not only to the evaluation activities but also to active discussions on library performance and its predictor factors.