• 복식문화연구
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• 제18권4호
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• pp.655-669
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• 2010

This study focused on examining methods for the favorable relationship between internet shopping mall and customers from a point of view that it was necessary for internet fashion market getting faced with keen competition to change its marketing focus from securing new customers to customer retention strategies. Measurement instruments were selected to measure these variables and a questionnaire was made. Data was collected in 491 men and women in their twenties residing in Gwangju city using the questionnaire. The analysis results were summarized as follows: First, in the failure to purchase fashion products in internet shopping mall, as consumer's favorable internet shopping attributes, their possibility of complaining and repurchase intentions became higher, and had negative effect on regret and dissatisfaction. Second, attributions of the result of a failure to purchase fashion products in internet shopping mall were found to increase regret and dissatisfaction. Third, customers experiencing regret and dissatisfaction showed a very high possibility of complaining but their possibility of repurchase intentions had negative affect.

• 예술인문사회 융합 멀티미디어 논문지
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• 제9권8호
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• pp.199-208
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• 2019

도피이론은 자살과 같은 문제행동에 대한 이론으로 부정적인 자신인식을 그 원인으로 보고 있다. 본 연구는 최근 대표적인 청소년 문제로 주목을 받고 있는 게임과몰입의 원인을 도피이론을 통해 추적해 보았다. 자살이론은 부정적 외부환경에 의해 촉발된 문제를 내부귀인과 자기비난으로 흘러가게 하며 이를 혐오적 자기인식으로, 다시 문제행동으로 이어지는 과정을 나타낸다. 이 과정을 청소년의 환경, 심리, 행동에 대입하여 분석을 실시하였다. 그 결과로 부모의 애정부족과 일관성부재가 부정적 외부환경을 조성하고 이것이 부정적 외부환경을 조성하여 자녀의 자존감에 영향을 미치는 것으로 나타났으며, 곧이어 낮은 자존감이 우울이라는 부정적 감정을 유발, 자신의 통제력을 낮추어 게임과몰입을 유도하는 것으로 확인되었다. 이와 같은 분석 결과는 게임과몰입이 도피이론모형을 통해 설명되던 폭식, 쇼핑중독 등 강박행동과 유사한 구조를 가지는 것을 나타냈으며, 게임과몰입 연구를 위해서 개인의 환경심리요인에 보다 집중할 필요가 있음을 나타낸다.

• 가정과삶의질연구
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• 제8권1호
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• pp.15-30
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• 1990

The purpose of this study was to provide basic data for consumer complaining behavior. For this purpose, questionaire was given to 600 individuals who have resided in Seoul as the housewife consumer and possessed the experience to use the purchased refrigerators within the period of 5 years. 437 data were analyzed by the statistical methods like frequency, percentage, ANOVA, Duncan's Multiple Range Test, X2-test, Pearson's correlation and multiple regression analysis. The results of this study were described as follows; 1) Complaining behavior have shown significant differences according to housewife's age, degree of perceived housewife's consumer education, husband's job and housewife's job. 2) The type of attribution of dissatisfaction have shown significant differences according to husband's job, housewife's job and family income. 3) There was significant difference in the complaining behavior according to the type of causal attribution and responsibility attribution. 4) The complaining behavior was influenced by causal attribution of dissatisfaction, responsibility attribution of dissatisfaction, family income, degree of perceived housewife's consumer education, husband's job and housewife's age. And the relative contribution of each variable explaining the complaining behavior was decreased according to the order of variables that were described.

• 대한가정학회지
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• 제37권3호
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• pp.143-156
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• 1999

This study examined the role of maternal attribution in Parenting behaviors. Using an attributional model, it assessed whether maternal attributions about children's knowledge, capacity, expectation, and responsibility for behavior problems have effects on maternal behaviors of affect and authoritarian control. The sample consisted of 297 mothers who have first-and forth-grade children. Multivariate regression analysis revealed that matemal attribution about children’s knowledge for misconduct had positive influence on maternal affect and negative influence on authoritarian control behaviors, and that maternal attribution of expectation negatively influenced the behaviors of authoritarian control. In addition, such background factors as child age, gender, family income, family type, maternal education, and self-esteem were significant predictors for maternal attributions. In regard of mothering behaviors, child age, maternal age, and self-esteem were related to maternal affect, while family type and maternal self-esteem were related to authoritarian control. The findings suggest the importance of matemal attributions in parenting for better child development.

• 한국안전학회지
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• 제37권6호
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• pp.108-117
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• 2022

This study was conducted to examine the influence of different styles of attribution to fine dust on preventive behaviors. In addition, the mediating effect of risk perception on the relationship between attribution styles and preventive behaviors was examined. Survey data was collected from 930 Korean people from a variety of ages and regions, and a hierarchical multiple regression analysis was used to test the hypothesis. The results indicated that both external and internal attribution to fine dust had a significant positive effect on preventive behavior. The multiple regression analysis revealed that both knowledge and dread had a significantly positive effect on preventive behaviors. In addition, risk perception (knowledge and dread) partially mediated the relationship between the external attribution to fine dust and preventive behavior. However, internal attribution showed only a direct effect on protection behaviors. The significance and limitations of the study were also discussed.

• 인지과학
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• 제33권4호
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• pp.205-228
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• 2022

본 연구는 인간 로봇 상호작용에서 로봇의 사회적이고 관계적인 행동 유형이 인간의 인식에 끼치는 영향을 확인하고자 하였다. 이를 위한 실험에서는 연구 참여자들이 로봇 나오가 인간과 상호작용 하면서 로봇이 오류를 일으키고 신뢰회복을 위한 행동을 영상으로 시청한 후 로봇에 대한 신뢰를 평가하였다. 신뢰회복 행동은 로봇이 오류를 인정하고 사과하는 내부 귀인, 오류가 있었음을 사과하지만 외부로 귀인하는 조건, 오류 자체를 부인, 오류에 대해 아무런 사후 행동을 하지 않는 비 행동 조건으로 설정하였다. 이후 로봇에 대한 인간의 평가를 3가지 측면에서 분석하였다. 첫째, 로봇의 유능함과 정직성에 기반한 신뢰, 둘째 로봇에 대한 지각된 유능함과 정직성, 그리고 로봇의 오류로 인한 신뢰 위반에 대하여 오류의 심각성을 어떻게 지각하는지 탐색하였다. 실험의 결과는 3가지 모든 경우에서 로봇이 사과하지 않을 때보다 사과할 때 오류가 덜 심각하다고 지각하였으며 로봇에 대한 능력 또한 높이 평가하였다. 이러한 연구 결과는 로봇의 행동유형과 오류 극복 방법에 따라 로봇에 대한 인간의 태도가 민감하게 반응 할 수 있다는 근거를 제공하며 로봇에 대한 인간의 지각이 변할 수 있음을 시사한다. 특히 로봇이 스스로의 오류를 인정하고 사과하는 것이 더 신뢰를 높인다는 결과는 로봇이 인간처럼 사회적이고 매너있는 행동을 통해 긍정적인 인간 로봇상호작용을 증진시킬 수 있음을 보여준다.

• 대한토목학회논문집
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• 제32권4D호
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• pp.313-322
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• 2012

본 연구는 택시운수업 종사자의 위험성향을 위험감행행동과 교통 통제소재의 측면에서 분석하였다. 위험감행행동 측면의 분석을 위해 운전자의 위험감행성향의 위험감행행동에 대한 예측모형을 제시하였다. 이를 통해 운전자의 위험감행성향은 위험감행행동에 유의미한 영향을 주고 있음을 알 수 있었으며, 지각운전능력이 높고 준법의식이 결여될수록 위반행동을 많이 하는 것으로 나타났다. 둘째, 교통 통제소재(외적통제형, 내적통제형)에 따라 위험감행 수준의 차이가 있는지 다변량 분석을 통해 알아보았다. 외적통제형(External Control) 운전자의 경우 위험감행수준이 높고 내적통재형(Internal Control)의 경우 위험감행수준이 낮게 분석되어 사고책임을 귀인(歸因)하는 태도에 따라 위험감행성향에 차이가 있는 것을 볼 수 있었다. 본 연구에서 구조방정식 모형을 통해 구축한 위험감행성향과 관련된 위험감행 예측모형에서 ${\chi}^2$값은 279.7, ${\chi}^2$/df=1.55, RMSEA=.44, GFI=.911, TLI=.916, CFI=.929로 적합한 부합도를 보이고 있다.

• 아동학회지
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• 제38권1호
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• pp.49-62
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• 2017

Objective: The purpose of this study was to examine the main and interaction effects of mothers' parental internal attributions and neuroticism on self-perception of the parental role. Methods: A total of 138 mothers with toddlers in Seoul and other big cities in Korea completed questionnaires, and data were analyzed by Pearson's correlation and multiple regression analyses. Results: The results were as follows: First, mothers who attributed their successful parenting to ability showed lower satisfaction, and mothers who attributed their successful parenting to ability and effort showed higher feelings of equilibrium. Mothers with higher levels of neuroticism showed higher competence, parental investment, and satisfaction in their self-perception of the parental role. Second, there were significant interaction effects between ability attribution and neuroticism on feelings of equilibrium, between effort attribution and neuroticism on feelings of equilibrium, between ability attribution and neuroticism on competence, and between effort attribution and neuroticism on parenting investment. Conclusion: The findings of this research indicate that neuroticism showed a positive effect on self-perception of the parental role because neuroticism indicates sensitivity in parenting. Further, the effects of neuroticism on self-perception of the parental role differed by mothers internal attribution.

• 한국보육지원학회지
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• 제13권6호
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• pp.21-41
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• 2017

Objective: The purpose of this study was to examine the direct and indirect effects of mothers' and children's emotional instability and maternal affectionate-rational parenting on children's attributional style. Methods: The participants of this study were 253 4th, 5th and 6th grade elementary school students and their mothers in Seoul and Incheon. Data were analyzed by path analysis using AMOS 21.0. Results: The results were as follows: First, children's attributional style for negative and positive events was significantly related to children's emotional instability and maternal affectionate-rational parenting. Also, mothers' and children's emotional instability was significantly associated with affectionate-rational parenting. Second, mothers' emotional instability had indirect effects on children's attributional style for negative and positive events through maternal affectionate-rational parenting. Finally, children's emotional instability had not only significant effects on children's attributional style for positive achievement events, but also indirect effects on children's attributional style for negative and positive events through maternal affectionate-rational parenting. Conclusion/Implications: The results of this study suggest that both environmental and individual factors, including mothers'and children's emotional instability and maternal affectionate-rational parenting, need to be considered to explain children's attributional style. Also, these findings have implications for developing intervention programs for children's attributional style and parental education.

• Human Ecology Research
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• 제52권4호
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• pp.429-441
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• 2014

The use of smartphones has grown rapidly over a short period of time, particularly for commuting news search, smart banking, and social networking services, and has had a significant impact on the pattern of contemporary life. Further, a wide range of applications are downloaded on to smartphones. This has also led a considerable number of complaints regarding these applications. In this study, we focus on the levels of dissatisfaction that users experience with smartphone applications and their effects on consumer complaint behavior along with the moderating effects of the complaint handling process and attribution. The aim of this study is to verify whether the following hypothesis--2 (low/high dissatisfaction level of smartphone applications)${\times}2$ (poor/excellent complaint handling process)${\times}2$ (internal/external consumer attribution)--is in accordance with the betweengroup design to build a factorial design experiment. The results of this study are as follows. First, the consumer's tendency to complain significantly influenced their dissatisfaction level. Second, consumer complaint behavior is modulated by the complaint handling process. Third, the external-attribution tendency of consumers was found to lead to more dissatisfaction than the tendency for internal attribution.