• The Journal of the Korea Contents Association
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• v.14 no.7
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• pp.407-426
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• 2014

This study analyzed the effects of situational factors and perceived uncertainty on purchase delay behaviors of internet consumers. The survey was conducted from internet consumers in the Seoul Metropolitan areas, and 394 responses were used in the data analysis. The results of this study were as follows. First, the negative experience and avoid regrets of the situational factors had a positive impact on overall purchase delay. The time pressure, changeability about purchase, negative experience and avoid regrets had a positive impact on payment stage delay. Also, the time pressure, negative experience and avoid regrets had a positive impact on shopping cart abandonment. Second, all factors of perceived uncertainty had a positive impact on overall purchase delay and payment stage delay. In addition, the information uncertainty and psychological uncertainty had a positive impact on shopping cart abandonment. Therefore, this study is contributing to the diversification of internet study, and it is provide useful information on the customer management and marketing strategy of internet shopping malls.

• The Journal of the Korea Contents Association
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• v.17 no.12
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• pp.658-669
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• 2017

While online shopping has been increased expeditiously, a significant portion of purchasing intention has not been converted into actual purchasing behavior without delay in online space. This study investigates the factors causing a delay in online purchasing decision even after purchasing intention has been formed. It identifies the uncertainty variables (information, psychological, and preference uncertainties) related to consumer needs and the situational variables (time pressure and past purchase experience) surrounding the purchasing transaction. Furthermore, the need for cognitive closure is proposed to moderate the relationships between uncertainty/situational variables and the purchasing behavior. The results show that the uncertainties and situational factors significantly influence purchasing delay. Also, the need for cognitive closure indeed works as a moderator between the uncertainty variables and the purchasing behavior. Practical and academic implications of these findings are also discussed.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2002.05a
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• pp.665-672
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• 2002

인터넷 공동구매가 실무적으로 많은 관심과 주목을 받고 있음에도 불구하고 공동구매에 대한 학술직인 논의는 그리 많이 이루어지지 못하고 있으며 특히 인터넷 공동구매를 소비자 행동론적 관점에서 실증적으로 분석한 연구는 찾아보기 힘들다. 본 논문에서그 인터넷 소비자들이 공동구매사이트를 통한 인터넷 공동구매에 대해 기지고 있는 태도와 의도에 영향을 주는 요소를 인터넷 개별구매와의 장단점 비교에 의해 분석하였다. 이론적인 검토를 통해 인터넷 공동구매가 인터넷 개별구매에 대해 가질 수 있는 상대적 장점으로 가격절감, 위험감소, 거래비용 절감을 설정하였고, 제품다양성의 부족 및 시간지연을 상대적 단점으로 하였다. 제안된 연구모형의 타당성을 입증하기 위해 각 변수에 대한 측정척도를 미련하여 설문지를 작성배부하였고, 이 가운데 타당하다고 인정되는 355부의 설문지를 분석하였다. 결과적으로 구조방정식에 대한 만족할만한 모형 적합도를 구했고, 위험감소와 인터넷 공동구매 태도와 관련된 가설을 제외한 모든 가설이 채택되었다. 본 연구는 인터넷 공동구매를 소비자 지각의 입장에서 새로운 연구모형을 제시하였고 이에 대한 실증적 검증을 통해 타당성을 입증하였다는 점에서 이론적으로는 물론이고 실무적으로도 큰 의의를 지니고 있다.

• International Commerce and Information Review
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• v.1 no.2
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• pp.145-165
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• 1999

With the rapid spreading of the internet that is based on the development of the information network system, the paradigms of "internet round" and "cyber" are given much weight in the notion of "market." Especially, the cyber shopping for the individuals is developing rapidly creating the new life style, and also in the domestic economy the cases of building and running the cyber shopping malls are increasing. The purpose of this study is to analyse the customers' shopping styles that can be shown when the customers purchase physical goods or digital goods at the B to C EC and find the way to activate the shopping malls by controlling the factors which influence the trade. The result of the study is as follows: First, to analyse the acting style of the customers at the B to C EC, it is searched whether there is any relationship between the purchasing goods, which are divided into physical goods and digital goods. There was a cross analysis between the first factor of the five factors of the purchase decision or delay at the B to C EC and the goods type. The result of the analysis is that the purchase decision factor is different according as what type of goods is purchased. On the other hand, the purchase delay factor has no relation with the goods type. Second, the fact that the cyber shopping activities are quite different according to sexuality, age, academic background, or occupation suggests that these factors are very important to the strategy for the market-specification of the B to C EC marketing construction. The result shown in this study is sure to give great help to figure out the improvement strategies and the market-specialization strategies to accelerate the B to C EC marketing. On the side of the strategies for the improvement of the goods services, more attention should be given to the functional side for the improvement of the reliability of the goods service such as capacity, technique, and quality. And the activities of the customers are so different according to the vital statistics that the way to cope with the changeability properly should be considered.

• Proceedings of the Korea Society for Industrial Systems Conference
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• 2003.11a
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• pp.393-407
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• 2003

공동구매는 ‘가격절감’, ‘위험감소’, ‘거래비용 절감’, ‘참여의식’등의 장점을 가지고 있다. 이러한 장점은 소비자들로 하여금 구매형태에 직ㆍ간접적인 영향을 미치는 것으로 나타났다. 반면 ‘시간지연’, ‘제품다양성 부족’, ‘결제수단’, ‘상품디스플레이’등의 단점을 가지고 있다. 이러한 단점들 역시 소비자들로 하여금 구매형태에 직ㆍ간접적인 영향을 미치는 것으로 나타났으나 반면 한번 거래를 하게 되면 계속해서 거래를 한다는 의견과 앞으로도 거래를 할 생각을 가지고 있으며 주변의 다른 이들에게도 추천하겠다는 생각을 가지고 있었다. 장ㆍ단점과 관련하여 공동구매를 ‘재수용 하는가’와 ‘주변사람들에게 권유할 것인가’를 연구하였다. 본 연구의 목적은 공동구매 특성이 공동구매를 수용함에 있어서 지속적인 수용을 할 것인가와 더불어 주변의 사람들에게 권장을 하는가를 파악하는데 있다. 본 연구에 대한 자료 수집방법은 D대학교의 재학생들을 대상으로 총 100부를 설문 조사하였으며, 수집된 설문지 중에서 불성실하게 응답한 설문지 8부를 제외한 총 92부를 유효한 설문으로 확보하였다. SPSS_WIN 10.0 패키지를 이용하였으며, 대상을 통하여 제품별(종류별) 선호도와 구매시(저가격, 안전성, 배송, 시간절감, 결제편리, 기타) 우선순위를 빈도분석 하였다. 또한 요인분석통한 타당도와 신뢰도 분석하고, 연구변수로 선정한 각 요소들을 이용하여 공동구매의 특성(가격대비 성능, 편리성, 결제안전, 다양한 제품 제공)에 따라 공동구매 재수용도와 주변사람 들에게 권유할 것인가에 영향력 정도를 파악하기 위해 회귀분석을 실시하였다. 조사결과 제품 선호도의 측면에서는 서적&음반, 의류&신발, 컴퓨터&주변기기 가장 선호하는 품목으로서 전자상거래와 거의 흡사하게 나타났으며, 구매시 가장 중요하게 느끼는 요소는 저렴한 가격과 안전&안정성으로 나타났다. 또한, 공동구매 특성에 대한 요인분석 결과로는 하나의 독립요인으로 존재하지만 결재안전, 다양한 제품제공의 요인들이 편리성 요인의 하부요인으로 존재하는 것으로 나타났다. 공동구매 특성이 재수용과 주변사람 권유에 대한 결과로는 재수용적인 측면에서는 ‘가격대비 성능’과 ‘다양한 제품 제공’이 유의한 영향을 미칠 것으로 나타났으며, 주변사람 권유적인 측면에서는 ‘가격대비 성능’이 유의한 영향을 미칠 것으로 나타났고 재수용성과 다르게 ‘다양한 제품 제공’측면에서는 영향을 미치지 않는 것으로 나타났다.

• Proceedings of the Safety Management and Science Conference
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• 2005.11a
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• pp.511-515
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• 2005

기업은 고객이 원하는 시기에 원하는 제품을 구매할 수 있도록 항상 준비가 되어 있어야 한다. 고객의 수요를 만족시키기 위하여 기업은 다양한 수요예측방법을 통하여 적절한 재고 수준과 수요예측을 하고 있다. 제조 기업의 경우에는 다른 산업에 비하여 정확한 수요예측과 낮은 재고 수준의 유지가 비용과 직접적인 연관이 있기 때문에 제조 기업은 경제적인 주문량 결정(Economic Order Quantity: EOQ)이 매우 중요한 문제이다. 주문량을 결정하는 방법에는 여러 가지가 있지만, 본 논문에서는 고객 지연을 방지하기 위하여 경제적 주문량 결정에 고객 지연과 관련된 비용을 포함시키는 것은 물론 고객 지연이라는 상황을 방지하는 노력의 한 방법으로 가격 할인(discount system)을 이용하고자 한다. 가격 할인을 이용하여 고객으로 하여금 빠른 주문을 유도하고 그로 인하여 고객 지연 상황의 발생을 줄여보려고 한다.

• The Research Journal of the Costume Culture
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• v.18 no.1
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• pp.118-132
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• 2010

The purpose of this study is to understand factors of risk perception and purchase obstruction by consumer characteristics and purchase experience of clothing in online. The collection of the research materials was progressed by online and offline. Out of 374 usable questionnaires used for examining this study, 278 questionnaires were collected from offline and 107 questionnaires were collected from online. Frequency analysis, factor analysis, reliability analysis, t-test, One-way ANOVA and multiple regression analysis using SPSS WIN 12.0 were conducted. Three factors of perceived risk were extracted: harmonic/image, quality/shopping process, payments. Based on these dimensions, ANOVA was conducted. The results indicated that the more purchasing experience people had, the less the extent of perceived risk they got, and quality/shopping process risk mostly among them. As the factors which obstruct purchasing decision, a security obstruction, a reliability obstruction, a convenient obstruction and an information insufficient obstruction are extracted. Also, the factors have got the result of same aspects as the perceived risk recognized by the Internet shopping experience. Meaningful differences between groups appear at security obstruction, reliability obstruction, and convenient obstruction. Perceived risk almost influenced on purchase obstruction when purchasing clothes in Internet shopping mall. When consumers perceiving harmony/image risk highly make decisions, they usually hesitate or abandon due to reliability obstruction, convenient obstruction. All the factors: including security obstruction, reliability obstruction, convenient obstruction and information insufficient obstruction made consumers perceiving quality/shopping process risk highly obstruct purchase decision.

• The Optical Journal
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• s.103
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• pp.21-25
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• 2006

올해 국내 디카 성장률은 작게는 20%에서 30% 정도로 약 230만대 내외의 시장이 될 것으로 보인다. 올해 역시 식을 줄 모르는 디지털카메라의 인기 행진이 계속되면서 특히 지난해부터 본격화된 초창기 300만 화소 이하의 저화소대 디카를 구매했던 소비자들의 교체수요를 비롯한 시장 선점을 위한 메이커간의 경쟁이 그 어느 때보다 치열할 전망이다. 예전처럼 단순 화소 경쟁이 아닌 다양한 기능으로 차별화를 꾀하는 메이커들의 경쟁과 함께 국내 디카시장은 본격 성숙기에 들어설 것으로 보인다.

• Korean Journal of Construction Engineering and Management
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• v.15 no.3
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• pp.31-37
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• 2014

"The Law of purchasing policy for market support of small and medium business" was legislated to support small and medium industry by expanding purchase and revised consistently for the activation. And then the government made the public construction direct purchase compulsory about design items designated by president on small and medium business based on this law. However, secureing quality, tardiness and field material staff's heavy duty were arisen from approximately 120 direct market purchase items. The legislative intent of law is in accord with Win-Win growth between major company and small and medium business. However material staff who works in the field based on this law has difficulties with material securing quality, JIT(Just In Time), cost push. This study reclassified procurement items of "the direct market purchase system" reasonably and then suggested performance criteria for evaluation. The suggested result will contribute to vatalize the direct market purchase system.

• Journal of Industrial Convergence
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• v.17 no.4
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• pp.59-67
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• 2019

This study examined the effects of corporate social responsibilities on company-consumer identification, Loyalty, purchase intention and trust. Questionnaires were distributed to 300 members of corporations. Of the returned questionnaires, 233 questionnaires were used for empirical study. Analysis of linear structural equation was used to test the model and the hypotheses. The overall adequacy was found to be allowable. Several important findings emerged from this research. First, corporate social responsibilities was related with company-consumer identification. Second, company-consumer identification had positive influences on purchase intention and trust. Third, trust was related with purchase intention. This study provides guidelines to help managers better understanding how to increase company-consumer identification, purchase intention and consumer's trust and make better decisions about procedures, outcomes and interactions for their consumers.