• Title/Summary/Keyword: 과정적 경영성과

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The Effect of Education Training on Job Performance of Service Industry Employees - Focus on Mediating Effect of Education Training Attitude - (서비스산업 종사자의 교육훈련이 직무성과에 미치는 영향 - 교육태도의 조절효과 검증 -)

  • Lee, Su-Bee;Ahn, Jin-Woo
    • Management & Information Systems Review
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    • v.37 no.4
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    • pp.93-108
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    • 2018
  • The service industry needs face-to-face customer service, which suggests the need for education training for workers. In other words, it is meaningful to look at whether education training for workers has a positive impact on the organization's performance. The success through education training will be due to the combined role of various factors. In this regard, the study focuses on how the attitude of workers in education training can play a role rather than just verifying the effectiveness of education training alone. As a result of the study, it was found that an employee's attitude toward education training, which was considered necessary to produce more effective results, was a regulator to further improve the educational satisfaction of training. After all, the more positive workers are about education training, the better workers' job performance can be. Therefore, promoting employee's education attitude before education training needs to be a priority, and further studies may call for more in-depth examination of the role of education training attitude.

ESG Management Strategy and Performance Management Plan Suitable for Social Welfare Institutions : Centered on Cheonan City Social Welfare Foundation (사회복지기관에 적합한 ESG경영 전략도출 및 성과관리방안 : 천안시사회복지재단을 중심으로)

  • Hwang, Kyoo-il
    • Journal of Venture Innovation
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    • v.6 no.3
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    • pp.165-184
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    • 2023
  • Since municipal welfare institutions operate for different purposes from general companies or public enterprises, ESG practice items and model construction should be conducted through various and comprehensive social welfare studies. Since there are not many studies available in domestic welfare institutions yet and there are no suitable ESG management utilization indicators, the Cheonan Welfare Foundation's strategy and management strategy system were established to spread the model to other welfare institutions and become a leading foundation through education and training. The foundation and front-line welfare institutions selected issues identification and key issues through the foundation's empirical analysis and criticality analysis, focusing on understanding ESG management and ways to establish a practice model that positively affects institutional image and business performance. Based on this, the promotion system was examined by establishing a performance management plan after deriving appropriate strategies and establishing a strategic system for social welfare institutions. Environmental and social responsibility, transparent management, safety management system establishment, emergency and prevention, user (customer) satisfaction system establishment, anti-corruption prevention and integrity ethics monitoring and evaluation, responsible supply chains, and community contribution programs. This study attempted to specifically present efforts to settle ESG management through the consideration of the Cheonan Welfare Foundation. Therefore, it is considered to be useful data for developing ESG management by referring to the systematic development process of the Cheonan City Restoration Foundation to develop ESG measurement indicators.

The Impacts of Corporate CEO Transformational Leadership on Green Innovation: Focusing on the Mediating Effects of Corporate Social Responsibility (기업 CEO의 변혁적 리더십이 녹색혁신성과 미치는 영향: 기업의 사회적 책임의 매개효과를 중심으로)

  • Shen, Jianchao;Jin, Chunhua;Lyu, Yang
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.157-163
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    • 2022
  • This research emphasized that the importance of transformational leadership such as charisma, inspiration motivation, individual consideration, and intellectual stimulation. Moreover, it focused on verifying the effects of these four elements on green innovation through corporate environmental responsibility. In addition, the mediating role of CSR was clearly identified as a key variable that can lead to green innovation. To verify this, an empirical study was conducted on employees of companies in the Chinese service companies. Empirical studies have shown that all four elements of this trait are positively correlated with green innovation. CSR also has a positive impact on green innovation performance. CSR played a partial mediating role in the relationship between the four elements of transformational leadership and green innovation. Finally, based on this research, the useful meaning of human resource management is presented to Chinese entrepreneurs and employees, and the future research direction was discussed.

An Empirical Analysis of the Stock Market Performances of Reorganized Firms and the Disclosure Effect of Completion of Reorganization (회사정리기업의 주식성과와 회생절차종결 경영정보의 공시효과)

  • Kang, Kyung-Yi;Lee, Sang-Won;Choi, Byung-Woo
    • Management & Information Systems Review
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    • v.28 no.4
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    • pp.155-174
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    • 2009
  • The purpose of this paper is to analyze the stock market performances CAR of reorganized firms and study the disclosure effect of completion of reorganization to examine whether there exists significant economic merit for the institutionalized continuation of unprofitable firms. The main results of this paper can be summarized as follows. First, the average stock market performances for +12 months after the completion of reorganization compared to those for -6 months before the proposal of reorganization show consistently negative returns. Second, to see whether there exist significant differences between the stock market performances of reorganized firms and those of normal firms with similar characteristics, CAR's measured from -6 months before the proposal of reorganization to +12 months after the completion of reorganization are statistically tested, which results in significantly negative values starting +5 months after the completion of reorganization. Finally, to see the disclosure effect of the news of completion of reorganization, daily CAR's are measured and tested, which shows positive values only for -20 days and -19 days before the disclosure, and shows negative values for the whole periods up to +20 days after the disclosure. The results of the paper imply consistently that the reorganized firms have no better performances compared to the similar normal firms, and the performances do not improve even after the completion of reorganization, which casts serious doubts upon the current forms of the institutionalized continuation of unprofitable firms.

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Rent-seeking Analysis of the Cultural Voucher from the Viewpoint of Culture and Arts Management (문화예술경영 관점으로 본 문화이용권사업의 지대추구론적 분석)

  • Bae, Seung-Ju
    • Management & Information Systems Review
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    • v.38 no.3
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    • pp.151-170
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    • 2019
  • This study deals with the rent-seeking behavior that exist in cultural voucher from the viewpoint of culture and arts management. Art organizations open to consumers, producers and governments of the arts are dependent on the internal and external influence of an open system. Researcher has found rent-seeking in the course of introducing policies and legalization of the cultural voucher business which has been promoted in the direction of democratization of culture or cultural democracy. Cultural voucher business is a legal term. Although the government has increased the budget or tried to change the policies of the cultural voucher business, the implementation of the cultural voucher business has been opposed to the diversity of consumption and equity as the consumption of genre and the concentration of the capital region have increased. These results were structurally related to the process of legalization and rent-seeking behavior in bureaucracy. This study reaffirms that the efficient operation standard of the cultural voucher business is a balance between the choice of the beneficiary, the competition of the supplier, and access to the cultural voucher. And the theory of rent-seeking was applied as a criterion to analyze this balance. Thus, it is suggested that the criteria of evaluation and improvement to check the conservativeness of bureaucrats are needed to establish a legal system applied to the purpose of 'cultural democracy' and 'democratization of culture' ideology and to guarantee individual creativity and autonomy.

Small-business Counseling: Impact for Applying Triple Helix (소상공인 경영 컨설팅: 트리플 힐릭스 적용의 효과)

  • Kim, Taekyung
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.2
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    • pp.183-195
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    • 2016
  • Although we have faced substantial public interests on the issues of small-business, the lack of effective solutions corresponding to them should be worried. This paper introduces findings from the application of Triple Helix to counseling activities for small-business stores with diagnosing problems and suggesting alternatives. The findings of this paper are based on counseling projects conducted by Gyunggi Small-medium Business Corporation, universities in the region, and multiple small-business stores together from June to November in 2015. The application of Triple Helix was positive for increasing the effectiveness of counseling, and this key finding was obtained from action research cycles. It was also confirmed that cooperation from three different entities including company, university and government institute was beneficial in increasing problem identification capabilities by students and providing opportunities for testing knowledge and skills, which means Triple Helix application to small-business helps management education to be more practical. Contributions of this study supplies substantial insights to academic audience, and practitioners can learn positive effects of Triple Helix and potential issues for implementation in the context of small-business counseling.

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The Effect of Founding Process of Foodservice Business and Foodservice Marketing Management on the Duration of Business - Focused on Kwangju City - (외식업경영자들의 외식창업과정과 외식마케팅관리가 영업지속기간에 미치는 영향 - 광주광역시 중심으로 -)

  • Kim, Yong-Wan;Kim, Hee-Kee
    • Culinary science and hospitality research
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    • v.19 no.1
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    • pp.42-56
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    • 2013
  • This study showed that a sales executive officer, a founder of foodservice, and marketing methods and activities influence the duration of business and business performance. The hypotheses of the study are as follows. First, a foodservice business will influence marketing management. Second, marketing management will influence business performance. Third, founding a foodservice business influences business performance. Fourth, marketing management will influence the duration of business. Fifth, business performance will influence the duration of business. As a result, all the hypotheses are adopted. Consequently, business methods such as marketing activities and costs should be continually studied to improve management, and founders and managers should invest in marketing management in various ways.

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A Study on Decision Making Factors Affecting Bank Performance: Focusing on US Banks (은행의 성과에 영향을 미치는 의사결정 요인에 관한 연구: 미국은행을 중심으로)

  • Ik-Sung Choi;Jae-Sung Kim
    • Journal of Industrial Convergence
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    • v.22 no.2
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    • pp.1-12
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    • 2024
  • This study investigates what decisions have an impact on bank performance. A panel regression analysis was conducted using data from the financial statements of banks located in the United States from 2013 to 2022, and the effects of explanatory variables were examined through hierarchical panel regression analysis divided into financial decision-making and management decision-making. In addition, by analyzing performance separately from the creditor and shareholder perspectives (hereinafter referred to as overall) and from the shareholder perspective alone, it suggests which elements should be utilized and how to improve performance from each perspective. When a panel regression analysis was performed using only liquidity and stability, dependency on deposits and the interest coverage ratio had a statistically significant impact from the perspective of overall performance, and the debt ratio also had a statistically significant impact from the perspective of shareholder performance. When adding non-technical factors, only the labor cost ratio among non-technical factors was found to be statistically significant from the overall performance perspective, and although the non-technical factors were not statistically significant from the shareholder performance perspective, the cash ratio was found to have a statistically significant impact. Lastly, when adding technical innovation elements, the intangible asset ratio was not statistically significant from the overall performance perspective, but was significant from the shareholder performance perspective. The significance and implications of this study are that there are differences in factors that can affect the performance of overall or shareholder and that various decision-making factors can affect a bank's performance.

The Effect of the Interaction with Innovation Intermediaries on Firm's Performance: Focusing on the Absorptive Capacity' Mediating Effect (혁신중개인과의 관계가 기업성과에 미치는 영향: 흡수역량의 매개효과를 중심으로)

  • Lee, Sunje;Jung, Sunyang
    • Journal of Technology Innovation
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    • v.25 no.4
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    • pp.313-340
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    • 2017
  • This paper explores the interaction between innovation intermediaries and firms' absorptive capacities and performance from the perspectives of regional innovation system and innovation cluster. This paper is an empirical study for drawing two research questions by examining firms in Daedeok Innopolis. First, does the relationship between firms and innovation intermediaries have a significant effect on the absorptive capacity and performance of the firm? Second, does absorptive capacity mediate the relationship between innovation intermediaries and performance of the firm? According to our analysis, innovation intermediaries have a positive effect on firms' absorptive capacity, as well as innovation and business performance of firms. Also the absorptive capacity plays a significant mediator role in this intermediation process. This paper implies that the firms could expand opportunities and build competitive advantage by fully understanding the innovation process and the interaction between innovation intermediaries and firms in this innovation process.

Management performance analysis using the DEA model of the food waste recycling facility (음식물류 폐기물 자원화 시설 DEA모형을 활용한 경영성과 분석)

  • Jeoung, IlSeon;Kim, Youngkyun
    • Journal of Korea Society of Industrial Information Systems
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    • v.27 no.4
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    • pp.105-114
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    • 2022
  • As the national income level is improving, housing urbanization and economic speed are progressing rapidly, household waste and food waste are rapidly increasing. The "Waste Management Act" (founded in 1991) introduced the volume-based household waste system in 1995, and even after implementation, the odor of food waste and the prompt disposal process continue to be a social problem.For this reason, the food waste recycling business is attracting attention. In this paper, regarding the role of resource recycling such as feed, compost, and other resources of food waste, this thesis aims to reduce the inefficiency of the recycling process. Data Envelopment Analysis (DEA) of the relationship between inputs and outputs of 33 facilities nationwide, excluding facility data (insufficient) among 394, (238 public, and 156 private ones), as of the end of 2020, which is running a domestic resource recycling project This study was conducted to investigate the important role in the relative management performance of food waste recycling facilities.It was hypothesized that the influence of business history, facility capacity, capital, and machinery of a company running a food waste recycling business on sales was tested.