• Journal of the Korean Society for Library and Information Science
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• v.41 no.2
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• pp.31-54
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• 2007

The aim of this paper is to analyse correlation between the new library act and policy tasks of public libraries in Korea. In order to attain this objective, author set seven policy tasks, that is, amendment and complement of master plan for library development, unification of public library administrative system, institutionalization of local public library and information policy, job analysis and improvement of library personnel system, infrastructure expansion and revision of various legal standards, standardization of management evaluation and statistical system, and strong connection between public library and related cultural institutions. And author suggested the alternatives to drive and improve of these policy tasks.

• Journal of the Korea Society of Computer and Information
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• v.14 no.9
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• pp.167-177
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• 2009

As the service quality has been reconsidered in public sector as well as private enterprises, the need for public sectors to adopt principle and practices of private sectors is concerned with customer-focused approach, the different business culture of public service organizations makes it difficult to improve service qualify. Also, Since concept of service contains intangibility, heterogeneity, Simultaneousness and perishability, it makes peoples more difficult to measure service quality. Therefore, this study proposes synthetic Administrative Service duality Index(ASQI) using fuzzy set theory and analytic hierarchy process to evaluate the service qualify in subjective environment. In ASQI model, Fuzzy set theory helps to measure the ambiguity of concepts that are relative to human being's subjective judgement. Also, this study utilizes AHP method to evaluate the preference weights of service quality dimensions (tangibility, reliability, responsiveness, assurance, empathy) for customers.

• The Korean Journal of Archival Studies
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• no.51
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• pp.5-44
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• 2017

The institution, which was temporarily run, has not registered and has neglected records due to its temporality. In this regard, many related experts have pointed out their risk of loss. Therefore, the objective of this study is to analyze the problems of the temporary institution's records management system by investigating the current situation, and to suggest solutions, thereby arousing the necessity of managing the records produced by dissolved agencies. To specifically review this, first, this paper analyzes the records management system of abolished institutions, focusing on the working environment, related laws, and guidelines. Moreover, it indicates the problem with regard to the effectiveness of legal systems, the lack of professionalism and infrastructure for records management services in temporary agencies, and National Archives of Korea's passive response. With regard to these problems, there are some solutions presented such as the complementation of related laws and guidelines, the strengthening of professionalism in relevant agencies in relation to managing records properly, and the establishment of cooperative networks between related institutions.

• Annual Conference of KIPS
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• 2018.10a
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• pp.577-580
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• 2018

지난 몇 년간 우리는 소셜 검색에 몰두하여 연관검색 및 소비자의 만족을 위해 빅데이터 분석을 하였다. 최근에는 빅데이터 분석이라는 흐름에 맞춰 기업 및 기관별 본연의 정보를 통합하여 효율적인 검색을 할 수 있도록 하는 솔루션을 대거 도입하고 있다. 또한 기업 및 기관에서 가지고 있는 정보는 기존 비정형 데이터로 방대하여 기존의 방법이나 도구로 수집 및 저장 분석이 어려운 실정이다. 이에 공공기관 및 민간기업 등에서는 키워드 중심의 다양한 검색엔진을 개발하거나 도입하고 있으며, 정보 분류의 확대, 메타데이터의 활용, 태그정보의 제공, 개인 맞춤형 서비스 등 고객의 만족도를 제고하기 위한 다양한 방법을 시도하고 있다. 본 연구에서는 기관의 교통 연구와 관련한 일련의 작업 중 행정문서, 연구정보, 유관기관 게시물 등의 통합 빅데이터를 가지고 검색시스템을 구현하였다. 이와 더불어 사용자 사전 및 동의어 사전을 통한 검색 키워드를 데이터베이스에 저장하여 검색 효율성을 제고하는 방안을 제시한다.

• The Korean Journal of Archival Studies
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• no.45
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• pp.155-188
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• 2015

This study aims to find whether there is a difference between the resulting responsiveness and substantial responsiveness, as noticing citizen satisfaction of the result of information disclosure is not equivalent to a high rate of information disclosure. Previous studies focused on the analysis of the resulting responsiveness such as disclosure decision and processing time. However, this study would identify how much opened information is equal to requested information on the side of substantial responsiveness. This study found that accuracy dropped as opening not requested information but different information and completeness dropped as omitting some part of information or opening unseizable information on the side of substantial responsiveness. There are differences between the resulting responsiveness and substantial responsiveness. Some of the opened information is not requested information despite the disclosure decision. It takes over ten days despite the immediately disclose decision. The main reason for the decline in substantial responsiveness is the passing of document retention period and the absence of data. Therefore, the obligation for the creation and preservation of records for public agencies will have to be followed with the agencies' will to opening information. Although this study analyzes the limited cases, it is significant to enunciate there are differences between the resulting responsiveness and substantial responsiveness.

• The Korean Journal of Archival Studies
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• no.69
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• pp.7-33
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• 2021

From the beginning of the enactment and implementation of the Public Records Management Act, there has been a steady discussion on the establishment of local archives. Local archives include not only administrative records of local governments, but also private archives such as containing the lives of residents. Along with the academic discussion, there have been movements for local autonomy and decentralization. Currently, interest and discussion on private archiving are in the historical flow. In addition, private archiving has become a social concern because of the establishment of systems such as the Public Records Management Act and the Information Disclosure Act, the establishment of a digital environment, and the spread of the meaning and value of village community activities. There are several government agencies related to private archiving, and the grounds for performing their work are different, and there are many central administrative agencies to which they belong. Therefore, I propose that the National Archives take the lead and form a 'Consortium of Private archives Management Institutions'. The organization should promote first, cooperation of collection information and archives, second, coordination of tasks and functions between institutions, and third, establishment of a nationwide private archives management system. Now is our chance. Instead of reacting on an ad hoc basis, respond systematically with a long-term perspective.

• Journal of Korea Society of Industrial Information Systems
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• v.25 no.6
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• pp.69-84
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• 2020

This study is conducted to improve the quality of healthcare services responding to COVID-19 by applying the public service quality management framework that is developed from ISO18091:2019 by the Ministry of the Interior and Safety of South Korea. The COVID-19 pandemic has been impacting the world since early 2020, and now in November 2020, it still has not been eliminated. The Korean medical institutions were able to prevent the spread of COVID-19 by agile test and strict cohort isolation. As a result, the so-called K-medical defense has achieved a positive reputation from around the world. In this study, we check and evaluate the current status of the COVID-19 response targeting some Korean hospitals by applying a quality control checklist based on the public service quality management framework. Status of 7 categories are analyzed based on the interview with 3 medical institutions. We also suggest improvements for better medical service quality in case of COVID-19 being prolonged.

• The Korean Journal of Archival Studies
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• no.74
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• pp.155-186
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• 2022

As of 2022, the number of Internet sites for public institutions registered on the 'Government 24' website (www.gov.kr) of the Ministry of the Interior and Safety is 17,000. The direct transfer takes a lot of human and material resources and time between the records-producing institution and the records-management institution that manages websites as records. In addition, it is practically difficult for records management institutions to migrate and operate various software and application technologies required to run each website. A method of automatically collecting websites from a remote location using web crawler software is used domestically and abroad to overcome these practical limitations. This study compared the performance of the web crawler required to collect and manage public Internet websites as records remotely. The most suitable web crawler was selected through a step-by-step review of several web crawlers from previous studies and other literature. Several public agency websites were applied to compare the actual performance of the crawlers in the evaluation process. The study provides empirical and specific performance comparison information for organizations that need to choose a web crawler.

• 한국IT서비스학회:학술대회논문집
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• 2003.05a
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• pp.95-101
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• 2003

GIS의 국가적 틀을 이루는 공급주체에는 중앙정부 이외에도 지방자치정부가 있다. 현실적으로 지방자치정부는 행정 일선에 위치하고 있으며 각 지역의 특수성을 고려하여 지역 주민들의 수요를 충족시키고 행정서비스의 질을 향상시키기 위하여 GIS를 도입할 수 있는 대표적인 기관들이다. 학계의 전문가들은 공공 부문 업무의 80%가 지리적 연관성을 갖는 것으로 보고 있기 때문에 향후 GIS가 정부의 서비스 제공과 관리자들의 의사결정에 필수적인 요소로 자리잡을 것으로 예측된다. 본 연구의 목적은 국내 기초지방자치정부가 정부의 행정효율을 향상시키기 위하여 그리고 국민을 위한 서비스의 질을 높이기 위하여 GIS를 얼마나 도입하여 활용하고 있는지를 알아보고자 했다. 또한 이러한 조사분석을 통하여 얻은 결과들을 정리하여 국가적으로 GIS의 활용을 촉진할 수 있는 방안들을 담고자 하였다.

• Journal of Information Management
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• v.41 no.1
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• pp.145-172
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• 2010

National artifacts has the same physical characteristics to general artifacts and the evidential value which was produced during the public working. National artifacts different from paper and electronic records about physical properties. So it should be doing the expanded process. In this study, the ISAD(G), MODS, RAD and CDWA based on Korean Record Management Law by comparing and analysing of the technical elements was being extracted, The descriptive elements of national artifacts is pull by conclusion of the analysis.