• Journal of the Korean Society for Library and Information Science
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• v.58 no.1
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• pp.417-439
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• 2024

This study aimed to analyze the impact of public library librarians' innovative work behavior on service quality, which is an indicator of organizational performance. To achieve this goal, the study surveyed both librarians and users of seven public libraries in the Seoul metropolitan area and assessed 77 cases of librarian data and 309 cases of user data. The innovative work behaviors of librarians and the quality of service provided to users were examined. The analysis showed that idea realization, the final stage of innovative work behavior, was beneficial for information control. However, idea generation, the initial stage of innovative behavior, adversely affected the affect of service and information control dimensions. The situation where the process stalled at the idea generation stage without progressing to the next stage (idea promotion or realization), was interpreted as leading to decreased service quality. The significance of this study is that it applied the concept of innovative work behavior to public libraries and suggested the impact of public librarians' innovative work behavior on service quality using an empirical method.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.3
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• pp.51-77
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• 2020

This research is aimed at contributing to the education related to library space planning by carrying out a questionnaire survey on the recognition of libraries related to the education related to library space planning and supporting libraries in charge of library space planning through the result analysis. The following is a report on the direction and improvement of education based on a survey on the impact on subjects related to library space planning. First of all, education on library space planning should be centered on practical work of space planning. Second, the participation of librarians in the planning process of library space must be considered important for smooth communication with users and experts. Third, it is expected to be necessary to plan education methods and curriculums related to the planning of library space according to the size and budget of the library. Fourth, active public relations regarding library space planning education is necessary. The active promotion of library space education will emphasize the participation and necessity of librarians in space practice, and further contribute to the operation of libraries and the provision of library services to users.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.1
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• pp.359-380
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• 2018

In the digital society where ICT technology is highly developed, digital literacy is an essential competence for working and living. Developed countries around the world have been working hard to solve the digital divide and improve digital literacy. In this paper, we investigated and analyzed the case of US public libraries for improvement of digital literacy of adults including the older people. To do this, we analyzed the educational program type of digital literacy, education method, and the contents of the program, focusing on the best practices libraries of the program. Many of the educational programs still related to basic computer and Internet technologies, and training programs on Micro Office, e-mail, social media, and smartphone and tablet computing were also high. The most frequent and daily training method was informal point of use, and the content and level of education appeared to be very diverse. For digital literacy training, the librarians of the public library considered librarians' digital competence and retraining to be the most important, and the library facility and the latest equipment to be suitable for the operation of the digital literacy education program.

• Journal of the Korean Society for Library and Information Science
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• v.51 no.3
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• pp.133-161
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• 2017

As a foundational research for formulating a comprehensive operation plan for Ulsan Library, this study has been undertaken to develop directions for the future library services by performing surveys on the users and library staffs. Consequently, first, the users have demonstrated such a high demand for collaborative services, such as make possible variable library services using a single membership ID across the nation. Second, there is a significant difference in the awareness among the two groups in regards to the awareness of promotional methods for the facilitation of the use of public library in Ulsan. That is, while the staffs highly preferred the use of media such as newspaper, magazines, and radios, users demonstrated the converse and, instead, preferred field trip programs. Third, there seemed to be a certain level of agreement by and among the users and staffs in respect of the library's roles such as that of providing diverse education and programs on reading activities, and that of enabling diverse cultural activities such as arts and culture.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.4
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• pp.393-413
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• 2017

This study will explore the possibility of applying process innovation as a public library for business innovation. In order to do this, the study defines the concept of process innovation through the literature review. According to survey and focus group interviews with librarians working for public libraries, this study will organize work done at libraries into the following categories: acquisition, resource management, user management, user services, programs, volunteer management, marketing, library computerization system, facility management, general affairs and statistical management. In addition, through face-to-face surveys with librarians working for public libraries it is confirmed that there are issues within acquisition, user management, and applied process innovation. In response to these issues a new process has been developed. Using this new approach, book contract procedure and requests for book related work could be improved and optimized. In the user management section, the study analyzes the requirements and subscription procedures for members through a website survey of 30 public libraries in the United States and then provides an improved system through process analysis of the membership process of Korean public libraries. It is expected that the new system will contribute to improvements in user satisfaction as well as improvements in library workflow.

• Journal of Korean Library and Information Science Society
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• v.49 no.4
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• pp.119-145
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• 2018

The purpose of this study is to select a specialized topic that meets the needs of the local contents and the local people, based on this, the study develops practical guidelines for operating specialized libraries. For this purpose, forty-three libraries in domestic and foreign were selected to derive their implications by surveying the specialized libraries building process, regional characteristics, specialized books, budget, personnel, network, facilities, environment, programs, and publicity. Based on the suggestions reached, we proposed four stages of operation guidelines: the preparation stage for establishing a system to support specialized services and selecting regional specific topics, the stage for the establishment of the library environment in order to serve the selected specialized subjects, the operational stage of planning and providing information complex cultural services related to specialized subjects, and the diffusion stage that communicates with external institutions of the library for upgrading and expanding services.

• Journal of Korean Library and Information Science Society
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• v.53 no.4
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• pp.163-188
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• 2022

This study set out to examine the actual management of 21 small libraries in the Jeju region and search for their vitalization plans based on it with a survey among practitioners. For these purposes, the investigator examined the overall real conditions of small libraries in their management and work situations covering their service hours, program management, volunteer activities, facility expansion, exchanges with common public libraries, work-related education, job priorities, promotional activities, and service for vitalization. Based on findings, the study proposed to induce local residents' interest in small libraries, expand reading culture program, secure professionalism of management manpower, recruit more management manpower, expand budgets for the management of a small library, establish a set of criteria for the expenses of management manpower, build a support center for small libraries.

• Journal of the Korean Society for Library and Information Science
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• v.56 no.1
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• pp.67-93
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• 2022

This study purposes for the based data for establishing the mid- to long term development direction of Anyang municipal libraries by conducting a survey of residents in Anyang city and focus group interviews with local experts. Based on the results of the survey and FGI analysis conducted in this study, the main implications and discussions for establishing mid- to long term development plans for Anyang municipal libraries in the future are summarized as follows. First, the services used by users are extremely limited compared to the utilization rate of library, and the utilization rate of library programs is low, therefore Anyang municipal libraries need to actively promote various services operated by the library, provide information, and make efforts to improve service use procedures simply. Second, library satisfaction is relatively high, but as a result of analyzing the reasons for some dissatisfaction, active budget investment for purchasing new library materials and ways to increase library accessibility are necessary. Third, due to the low awareness of the operation of specialized libraries, it is necessary to develop specialized, unique library services to Anyang municipal libraries through benchmarking of other best practices. Fourth, in the future, Anyang municipal libraries need to strengthen functions as a complex cultural center along with the functions as an information center, a lifelong education center, and a living convenience center. Lastly, it is required to construct a control tower that can systematically lead the operation of Anyang municipal libraries in the long term through the reorganization of the organizational system.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.13 no.2
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• pp.127-154
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• 2002

The purpose of this study is to evaluate current library cooperation system and to identify what fields should be cooperated with other libraries. A survey and group interviews are used for research method. The results show that only under 30% of respondents estimated the success of library cooperation system. The system needs to be changed. Online catalog and DB are evaluated as important fields, while the shared/cooperation acquisition is evaluated as less important field in current cooperation system. Also, education cooperation, the cooperation of education and culture programs, and advertisement cooperation are more necessary. The shared/cooperation acquisition is less necessary in library cooperation filed. The membership libraries of cooperation systems and library location are affected to responses as a factor. This study proposes two library cooperation systems: upload library cooperation system and download library cooperation system.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.33 no.1
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• pp.95-122
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• 2022

This study aims to investigate the current status of young adult services centering on public libraries in Busan, Ulsan and Gyeongnam, identify problems, and then suggest tasks for service revitalization. The status of young adult services and librarians' perceptions in the 93 public libraries in Busan, Ulsan, and Gyeongnam that were registered in the 2021 National Library Statistics System and the Busan Metropolitan City Library Portal was investigated. As a result of the survey, 24% of public libraries have a space for young adult, and if there is dedicated space, it was found that the most number of bookshelves for young adult were installed inside the space. Libraries that provide young adult services accounted for 76% of the total, and the age range of the service targets was set between 13 and 18 years of age. The analysis revealed that it was difficult to provide services due to a combination of problems such as poor use and passive participation by young adult, lack of dedicated space, lack of manpower for program operation, and lack of budget. Nevertheless, most librarians agreed on the need to provide young adult-only spaces and young adult services. The tasks to revitalize young adult services in public libraries was suggested; expand young adult participation in the space creation and service planning/operation stage, create a space dedicated to young adult, diversify the contents of youth volunteer activities, secure the professionalism of the librarian in charge, human resource utilization, and expand public relations for services.