• Journal of Digital Convergence
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• v.15 no.6
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• pp.189-196
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• 2017

This study investigates customer satisfaction with full service carriers (FSC) and low cost carriers (LCC) using social media sentiment evaluation. From 2008 to 2016, a total of 77,591 tweets about two FSC and six LCC were aggregated and classified as per airline choice factors. Sentiment evaluation was employed to assess customer satisfaction by three appraisers. The results showed that customer satisfaction with LCC was significantly higher (p<0.001) compared to FSC. Furthermore, overall customer satisfaction with both FSC and LCC has been facing a consistent downward trend since the last seven years. The results also highlighted low customer satisfaction with respect to booking and flight operation factors, and a steep decline in customer satisfaction across booking, onboard services, and marketing factors for FSC. The results of this study have practical implications for the airline industry, which can use this quantitative data to improve customer satisfaction with FSC and LCC.

• Culinary science and hospitality research
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• v.15 no.3
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• pp.15-28
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• 2009

The purpose of this study is to examine customer behavior when choosing event menu at the banquet restaurant of a five-star hotel and analyze the factors of choosing the menu and its customer satisfaction. Based on the results of this study, it is possible for hotel mangers to develop good banquet event menu choices and use them when changing menu. This study adopts the Enter Method, and "t" defines 3 variables such as physiological intent, quality of food, and reasonable price. However, the other factors such as sensory images of food, contents of menu, promotion menu, cleanliness and services prove not to be important variables in this study. Among most important 3 variables, quality of food with the highest figure($\beta$ .416) is the most important variable to customer satisfaction followed by physiological intent ($\beta$ .283) and resonable price($\beta$ .134).

• The Journal of Korean Institute of Communications and Information Sciences
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• v.29 no.5C
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• pp.737-749
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• 2004

Kerberos authenticates clients using symmetric-key cryptography, and supposed to Oust other systems of the realm in distributed network environment. But, authentication and authorization are essential elements for the security. In this paper, we design an efficient and secure authentication/authorization mechanism by introducing the public/private-key and installing the proxy privilege server to Kerberos. In the proposed mechanism, to make a system more secure, the value of the session key is changed everytime using MAC(message authentication code) algorithm with the long-term key for user-authentication and a random number exchanged through the public key. Also, we reduce the number of keys by simplifying authentication steps. Proxy privilege server certifies privilege request of client and issues a privilege attribute certificate. Application server executes privilege request of client which is included a privilege attribute certificate. Also, a privilege attribute certificate is used in delegation. We design an efficient and secure authentication/authorization algorithm with Kerberos.

• The Journal of the Korea Contents Association
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• v.12 no.12
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• pp.46-53
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• 2012

The traffic in research network for the new structure of the network and new service research has the various properties. From the perspective of a specific traffic point of view, transmission of traffic with different requirements using a single routing protocol is an obstacle to satisfy requirements. In this study, we classify the properties of the traffic into two types. We propose the way that we can get the overall optimization effect, the experiment proves it by providing independent multiple forwarding path by applying optimized algorithm by types. In order to distinguish each type of traffic we use the ports on the switch and in order to implement independent path we apply OpenFlow system. In other words, we present the measure that can be implemented to improve the satisfaction of the traffic by making multiple paths by OpenFlow controller according to the type of traffic and by enforcing in Forwarder.

• The Journal of the Korea Contents Association
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• v.11 no.10
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• pp.467-478
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• 2011

This study examines international tourists 'perceived images and service quality of Korean foods. A survey was conducted to international tourists(Chinese, Japanese, American) visiting Korea. The results of study show that there is a significant difference in several attributes of Korean traditional foods as perceived by international tourists along their nationality. Particularly, American tourists tend to highly evaluate Korean foods as ones good for health. The perceived attractiveness of Korean foods in terms of color and shape is higher for Chinese and Americans than Japanese. A distinct difference is also found in the importance and performance attributes of perceived quality of Korean foods by the nationality of tourists. The results of IPA for the perceived quality of Korean traditional foods show that the restaurant facility and atmosphere are identified as the ones that need to be improved across all the tourists.

• Journal of Korea Multimedia Society
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• v.9 no.9
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• pp.1231-1246
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• 2006

HTML is a format for rendering Web documents visually and uses tables to present a relational information. Since HTML has limits in terms of information processing and management by a computer, it is important to transform HTML tables into XML documents, which is able to represent logical structure information. As a prerequisite for extracting information from the Web, this paper presents an efficient method for extracting logical structures from HTML tables and transforming them into XML documents. The proposed method consists of two phases: Area segmentation and structure analysis. The area segmentation step removes noisy areas and extracts attribute and value areas through visual and semantic coherency checkup. The hierarchical structure between attribute and value areas are analyzed and transformed into XML representations using a proposed table model. Experimental results with 1,180 HTML tables show that the proposed method performs better than the conventional method, resulting in an average precision of 86.7%.

• Journal of the Korean Society for information Management
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• v.18 no.2
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• pp.231-254
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• 2001

As contemporary thesauri have become large and complex, it is increasingly difficult to assess the intended meaning of each one of the terms. Thereby the meaning of many descriptors seems to be very similar, and it is often not possible to distinguish among them and to identify the term correctly. Purpose of this article is to induce definitions of descriptors in thesaurus by specifying the characteristics of each concept, locating it in the domain and providing clear and prescriptive information on the meaning of each descriptor in the form of a standardized terminological definition. In this study, a small prototype thesaurus using definition of term in the field of information industry in Korean Standards has been developed. In this thesaurus definitions are written for each descriptor with the help of a proposed defining model and in accordance with defining rules borrowed from the field of terminology. In addition, elements of analyzed definition have been included in the relation structure of descriptors. It is revealed that terminological definition added to thesaurus may permit extraction of separate items of information from definitions for the representation of knowledge structures and makes it easier to confine the scope of descriptors to be included in thesaurus in a given subject field.

• Journal of the Korean Society for information Management
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• v.29 no.1
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• pp.331-349
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• 2012

Structured abstracts have been regarded as an essential information factor to represent topics of journal articles. This study aims to provide an unconventional view to utilize structured abstracts with the analysis on sub fields of a structured abstract in depth. In this study, a structured abstract was segmented into four fields, namely, purpose, design, findings, and values/implications. Each field was compared in the performance analysis of document clustering. In result, the purpose statement of an abstract affected on the performance of journal article clustering more than any other fields. Furthermore, certain types of keywords were identified to be excluded in the document clustering to improve clustering performance, especially by Within group average clustering method. These keywords had stronger relationship to a specific abstract field such as research design than the topic of an article.

• Journal of the Korean School Mathematics Society
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• v.11 no.3
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• pp.363-376
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• 2008

This study is to understand intuition that is the tool of invention and the one factor of the creative thinking in mathematical education. For this, I examine the nature of intuition and the history of research about intuition. And I study the result of research about intuition in cognitive psychological perspectives. This study brings to a focus in informational processing model. Informational processing model is similar to the mathematical problem solving process that is expressed linear process. Recently, parallel distributed processing models try to understand the nature of intuition. But any models cannot adequately explain the nature and the phenomena of illumination of intuition. Some scholars try to examine the intuition in mathematical education. But systematic and practical research is rare. So, I suggest the mathematical educational implications about intuition. Conclusively, it is necessary to systematic concern in intuition and the methods of improvement of intuition in mathematical education.

• Journal of Technology Innovation
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• v.18 no.1
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• pp.21-51
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• 2010

This paper examines the knowledge transfer effect in Korean venture systems. Existing literature has provided rich evidence of the effect of knowledge transfer, but we do not have micro mechanisms inherent in the process of knowledge transfer. This paper argues that knowledge transfer effects vary depending on the knowledge types, sources, and legacy. This paper also tests role of the two important pillars in knowledge transfer of Korean venture startups; venture capital and government. This paper also examines the role of absorptive capacity in the knowledge transfer process. With 1,862 sample of Korean venture firms, this study employed three methods depending on 3 different types of dependent variables: hierarchical regression, logistic regression, and survival analysis. Main findings include that 1) knowledge characteristic itself and its alignment with industry influence the knowledge transfer effects, 2) government support has a negative effect on financial performance of venture firms, but does not have significant interaction effect on knowledge transfer, and 3) the absorptive capacity of each firm moderates the knowledge transfer effects. The theoretical and practical implications are discussed.