Digital technology and visual expression have become key tools for strengthening the interaction between consumers and businesses in the modern consumer environment. Department stores have evolved beyond traditional shopping spaces to incorporate technologies like media facades, offering sensory-rich, immersive experiences and enhancing emotional connections with consumers. This study focuses on the case of Shinsegae department store's 2024 Christmas media facade, analyzing how its visual characteristics influenced the visit intentions of consumers in their 20s and 30s. Additionally, it aims to identify the mediating effects of consumer satisfaction and propose strategic insights to enhance visit intentions. To conduct this research, a survey was carried out with 312 male and female consumers aged 20 to 30 residing in the Seoul metropolitan area. Data analysis was performed using SPSS Statistics 25.0, employing frequency analysis, factor analysis, correlation analysis, multiple regression analysis, and three-step hierarchical regression analysis. The survey included items designed to measure the visual characteristics of the media facade, visit intentions, and consumer satisfaction. The results indicated that among the visual characteristics of media facades, transmissibility and empathy positively influenced visit intentions, with transmissibility having a stronger effect than empathy. In contrast, quality did not have a significant impact. Additionally, aesthetic satisfaction and content satisfaction demonstrated partial mediating effects in these relationships. These findings confirm that the transmissibility and empathy of media facades positively influence consumers' visit intentions. Based on this, developing content that delivers clear messages and evokes emotional engagement is crucial. Additionally, enhancing consumer satisfaction through aesthetic appeal and high-quality content is essential for strengthening visit intentions.