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대규모 언어모델(LLM)을 활용한 건축민원 대응 효율화 방안 연구

A Study on the Efficient Response to Architectural Civil Complaints Using Large Language Models(LLM)

  • 조상규 (건축공간연구원 ) ;
  • 김신성 (건축공간연구원, 서울대학교 협동과정 조경학전공)
  • Cho, Sang-Kyu (Architecture & Urban Research Institute) ;
  • Kim, Shin-Sung (Architecture & Urban Research Institute, Interdisciplinary Program in Landscape Architecture, Seoul National University)
  • 투고 : 2024.06.19
  • 심사 : 2024.08.14
  • 발행 : 2024.09.30

초록

This study addresses the complexity of architectural laws and regulations and their administrative burden, focusing on improving efficiency in the interpretation and query-response processes using large-scale language models. The research centers around the development and implementation of the SPARC (Semantic Processing for Architecture Regulation Compliance) engine, primarily utilizing data from inquiries and complaints submitted to the Ministry of Land, Infrastructure, and Transport regarding architectural laws. This prototype system is designed to augment reference information necessary for legal interpretation, and its effectiveness was validated through a quality assessment of system responses to actual complaint data. The results show that the system achieved an accuracy rate of over 80% for general inquiry complaints with clear conclusions and 70% to 100% for more complex cases requiring legal interpretation by the legislative affairs office. This research represents the first attempt to apply AI in the field of regulatory administration, providing a critical technical and policy foundation for the development and operation of AI-based systems for interpreting architectural regulations.

키워드

참고문헌

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