The Journal of the Convergence on Culture Technology (문화기술의 융합)

The International Promotion Agency of Culture Technology (국제문화기술진흥원)
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Effect of Motivation on the Job Engagement, Job Satisfaction and Organizational Commitment in Jewelry Distribution Company

주얼리유통기업 종사자의 동기가 직무열의, 직무만족, 조직몰입에 미치는 영향

  • Sang ki Lee (Dept. of precious metal & jewelry, Kaya Univ) ;
  • Dong Hae Lee
  • 이상기 (가야대학교 귀금속주얼리학과) ;
  • 이동해 (가야대학교 사회복지상담학과)
  • Received : 2024.04.19
  • Accepted : 2024.06.07
  • Published : 2024.07.31
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Abstract

The purpose of this study is to enhance the competitiveness of jewelry distribution company by analyzing the effect of workers' motivations on workers' job engagement and workers' job engagement on job satisfaction and organizational commitment.A survey was conducted from October 2023 to November 2023 for workers of jewelry distribution company in Korea. Factor analysis and Regression analysis were performed on the collected 242 questionnaires using the SPSSWIN ver. 18.0 program. As a result of the analysis of this study, first, the intrinsic (enjoyment, challenge, achievement) and extrinsic motives (recognition, rewards, promotion) of jewelry distribution company worker had a positive effect on job engagement (absorption, dedication, vitality). Second, the job engagement of worker had a positive effect on job satisfaction. Third, the job engagement of worker had a positive effect on organizational commitment.

본 연구는 주얼리유통기업 종사자들의 동기와 직무열의의 구성요인을 파악하고, 동기와 직무열의, 직무만족과 조직몰입의 인과관계를 분석함으로써 주얼리유통기업의 경쟁력 제고방안을 제시하기 위한 것이다. 본 연구의 목적을 달성하기 위하여 문헌연구를 통해 연구모형과 가설을 설정하였고, 가설을 검정하기 위하여 실증연구를 병행하였다. 2023년 10부터 11월까지 주얼리유통기업 종사자들을 대상으로 설문조사를 실시하여 수집된 242명의 응답자료를 SPSSWIN ver. 18.0 프로그램을 이용하여 요인분석과 회귀분석을 실시하였다. 분석결과 주얼리유통기업 종사자의 동기는 내재적 동기(즐김, 도전, 성취감)와 외재적 동기(인정, 보상, 승진)로 구성되어 있음을 확인하였고, 직무열의는 활력, 헌신, 몰두로 구성되어 있음을 확인하였다. 동기와 직무열의, 직무만족과 조직몰입의 인과관계를 분석한 결과, 성취감과 즐김, 인정은 몰두에, 성취감과 도전은 헌신에, 성취감과 도전, 즐김, 인정은 활력에 유의한 정(+)의 영향을 미치는 것으로 나타나 내재적 동기와 외재적 동기는 직무열의에 유의한정(+)의 영향을 미치고 있음을 확인하였으며, 종사자의 직무열의(몰두, 헌신, 활력)는 직무만족에 유의한 정(+)의 영향을 미치고, 직무열의의 구성요인 중 헌신이 조직몰입에 유의한 정(+)의 영향을 미치고 있는 것으로 나타났다.

Keywords

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