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The Effects of Job Stress and Nursing Problem-solving Ability according to MBTI Type of Nurses on Nursing Work Performance

간호사의 MBTI 유형에 따른 직무스트레스, 간호문제해결능력이 간호업무성과에 미치는 영향

  • Gyeong Ok Lee ;
  • Sue Won Lee ;
  • So Eun Choi ;
  • Seong Ri Kim ;
  • Nam Joo Je (Dept. of Nursing, Changshim Univ)
  • 이경옥 (창신대학교) ;
  • 이수원 (창신대학교) ;
  • 최소은 (창신대학교) ;
  • 김성리 (창신대학교) ;
  • 제남주 (창신대학교 간호학과)
  • Received : 2024.04.17
  • Accepted : 2024.06.05
  • Published : 2024.07.31

Abstract

This study attempted to determine the effects of job stress, nursing problem-solving ability, nursing work performance, and job stress and nursing problem-solving ability on nursing work performance according to the MBTI type of nurses. The study subjects were 141 nurses working at a medical institution in G Province, and data collection was conducted from March 01 to March 31, 2024. The collected data were analyzed using correlation and multiple regression analysis. Among the psychological function types of MBTI, the SF type (sympathetic and friendly type) was the most common, and among the psychological temperament types, the SP type (sensuous and open type) was the most common. Nursing work performance had a negative correlation with job resource stress, a positive correlation with nursing problem-solving ability, and a positive correlation with problem recognition, information collection, planning ability, and evaluation. The variable that had a significant impact on nursing work performance was job resources, and problem recognition, a subfactor of nursing problem-solving ability, was found to be the best predictor of nursing work performance, followed by planning ability. The explanatory power was 17.8%. The results of this study are expected to be used as basic data to develop efficient nursing management guidelines by not only improving understanding of the personality of nurses but also investigating factors related to nurses' work performance. Through the development of programs and measures to improve nursing performance, it is necessary to revitalize programs, provide educational opportunities, and provide institutional support from hospital organizations to enable high-quality nursing care through skilled nursing work.

본 연구는 간호사의 MBTI 유형에 따른 직무스트레스, 간호문제해결능력, 간호업무성과와 직무스트레스, 간호문제해결능력이 간호업무성과에 미치는 영향을 파악하고자 시도되었다. 연구대상자는 G 도 의료기관에 근무 중인 간호사 141명이며, 자료수집은 2024년 3월 01부터 3월 31일까지 진행하였다. 수집된 자료는 상관관계, 다중회귀분석으로 분석하였다. MBTI의 4가지 심리기능유형에서 SF형(동정적이고 우호적인 유형)이 가장 많았고, 심리기질유형에서는 SP형(감각적이면서 개방적인 유형)이 가장 많았다. 간호업무성과는 직무자원스트레스와 음의 상관관계가 있었고, 간호문제해결능력과 정적 상관관계가 있으며, 문제인식, 정보수집, 기획력, 평가와 정적상관관계가 있었다. 간호업무성과에 유의한 영향을 미치는 변인은 직무자원이었고 간호문제해결능력 하위요인인 문제인식이 간호업무성과를 가장 잘 예측하는 요인으로 나타났고, 그 다음은 기획력 순이었다. 설명력은 17.8%이었다. 본 연구결과는 간호사의 성격에 대한 이해를 높일 뿐 아니라 간호사의 업무성과와 관련된 요인을 조사함으로써 효율적인 간호 관리지침을 마련하는 기초자료로 활용될 수 있을 것으로 기대된다. 간호업무성과를 향상시키기 위한 프로그램 개발 및 방안을 통해 숙련된 간호업무로 질 높은 간호를 수행할 수 있도록 프로그램 활성화 및 교육의 기회 제공과 병원조직의 제도적인 지지가 필요하다.

Keywords

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